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Analisis Manajemen Hotel dalam Menciptakan Service Excellent Terhadap Pelanggan Kurniawan, Willytiyo
Al-Mutharahah: Jurnal Penelitian dan Kajian Sosial Keagamaan Vol 20 No 2 (2023): Jurnal Al-Mutharahah: Jurnal Penelitian dan Kajian Sosial Keagamaan
Publisher : LPPM Institut Agama Islam Diniyyah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46781/al-mutharahah.v20i2.778

Abstract

Penelitian ini fokus pada analisis Manajemen Hotel X dalam upaya mencapai service excellent terhadap Pelanggan. Tujuan penelitian ini untuk mengetahui bagaimana Manajemen Hotel X mewujudkan service excellent terhadap Pelanggan. Tiga informer yang terlibat dalam penelitian ini adalah Human Resources Development (HRD), Asisten Front Office Manager (Asst FOM), dan Asisten Food & Beverage Manager (Asst FBM) dari Hotel X. Metode pengumpulan data yang digunakan meliputi wawancara, observasi, dan dokumentasi. Analisis data dilakukan dengan pendekatan analisis deskriptif kualitatif. Dari hasil penelitian, di dapat hasil bahwa Hotel X menerapkan prinsip-prinsip manajemen seperti perencanaan, pengorganisasian, penggerakan, dan pengawasan agar dapat menciptakan service excellent. Konsep service excellent mencakup aspek kemampuan, sikap, penampilan, perhatian, tindakan, dan tanggung jawab. Berdasarkan analisis penulis, semua konsep yang diterapkan oleh Hotel X dinilai berhasil dalam menciptakan service excellent kepada pelanggan di Hotel X.
Cognitive Improvement Through Non-Invasive Brain Stimulation Techniques in Healthy Adults Kurniawan, Willytiyo; Jixiong, Cai; Abdullah, Asriana; Wei, Zhang; Sari, Famella
World Psychology Vol. 3 No. 3 (2024)
Publisher : Sekolah Tinggi Agama Islam Al-Hikmah Pariangan Batusangkar, West Sumatra, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/wp.v3i3.712

Abstract

Cognitive enhancement is an effort to improve or improve mental functions such as memory, attention, problem solving, language, and other thinking skills. In healthy adults, the goal of cognitive enhancement is to improve current mental abilities, increase productivity, and prolong periods of mental clarity. This research was conducted with the aim of exploring various non-invasive brain stimulation techniques such as tDCS, TMS, and tACS, which offer innovative ways to improve various aspects of cognitive function without the need for invasive procedures. While there are many potential benefits, it is important to understand the long-term effects, optimize use methods, and ensure use of this technology is safe and ethical. The method used by researchers in researching Cognitive Improvement Through Non-Invasive Brain Stimulation Techniques in Healthy Adults is to use a quantitative method. The data obtained by researchers was obtained from the results of distributing questionnaires. The distribution of questionnaires carried out by researchers was carried out online using Google From software. The results of data acquisition will also be tested again using the SPSS application. From the research results, it can be seen that this research is an interesting and continuously developing field in neuroscience and psychology today. With non-invasive brain stimulation techniques, it is possible to stimulate certain areas of the brain, thereby further improving cognitive functions such as memory, attention and problem solving in healthy adults. From this study, researchers can conclude that non-invasive brain stimulation, such as repetitive transcranial magnetic stimulation (rTMS) and transcranial direct current stimulation (tDCS), has been proven to improve motor and cognitive function in healthy adults. Recent research shows that tDCS can modulate the brain's motor cortex, which functions to increase intelligence in healthy adults.
Peningkatan Fungsi Keluarga Sebagai Strategi Mitigasi Perilaku Berisiko Online Studi Kasus Cybersex di Kalangan Remaja Rahmalia, Renny; Kurniawan, Willytiyo; Yuliza, Eva; Izzah, Lailatul; Khairani, Sepna Fany
Nathiqiyyah Vol 8 No 1 (2025): Nathiqiyyah - Jurnal Psikologi Islam
Publisher : Program Studi Psikologi Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46781/nathiqiyyah.v8i1.1738

Abstract

Abstract This study at X University aimed to ascertain the relationship between cybersex activity and family functioning in 138 adolescents aged between 18 and 21. This quantitative research utilized a multiple linear regression analysis approach. The validity of the instruments was tested through a try out involving 60 respondents, resulting in 21 items for family function and 18 items for cybersex that met the validity criteria. The reliability of each instrument showed a good value, namely 0.878 for family function and 0.964 for cybersex. The results showed that family function influenced cybersex behavior, with a calculated F value of 21.595 (p < 0.05). This study found that having a good family function can help adolescents reduce online sex behavior. A poorly functioning family has the potential to increase adolescents' vulnerability to this risky behavior as a form of escape from life dissatisfaction. Keywords: Family Functions, Cybersex Behavior, Family Dynamics, Adolescents Abstrak Penelitian di Universitas X ini bermaksud untuk memastikan hubungan antara aktivitas cybersex dan fungsi keluarga pada 138 remaja berusia antara 18 dan 21 tahun. Penelitian kuantitatif ini menggunakan pendekatan analisis regresi linier berganda. Validitas instrumen diuji melalui try out yang melibatkan 60 responden, menghasilkan 21 item untuk family function dan 18 item untuk cybersex yang memenuhi kriteria validitas. Reliabilitas masing-masing instrumen menunjukkan nilai yang baik, yaitu 0,878 untuk family function dan 0,964 untuk cybersex. Hasil penelitian menunjukkan bahwa fungsi keluarga memengaruhi perilaku cybersex, dengan nilai F hitung sebesar 21,595 (p < 0,05). Penelitian ini menemukan bahwa memiliki fungsi keluarga yang baik dapat membantu remaja mengurangi perilaku seks online. Keluarga yang tidak berfungsi dengan baik berpotensi meningkatkan kerentanan remaja terhadap perilaku berisiko ini sebagai bentuk pelarian dari ketidakpuasan hidup. Kata Kunci: Fungsi Keluarga, Perilaku Cybersex, Dinamika Keluarga, Remaja
Psychoeducation As A Strategy To Improve Interpersonal Competence Among Psychology Laboratory Assistants Izzah, Lailatul; Eva Yuliza; Muharrani; Renny Rahmalia; Kurniawan, Willytiyo; Hamdi, Raspan; Fitriah, Nur
Jurnal Masyarakat Mengabdi Vol. 2 No. 2 (2025): Article
Publisher : CV. Pustaka An Nur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62058/jumadi.v2i3.142

Abstract

Psychology laboratory assistants play a strategic role in supporting the student learning process, not only as facilitators of practicum activities but also as mentors and role models. However, initial observations revealed that interpersonal competencies, particularly in effective communication, teamwork, conflict management, empathy, and emotional intelligence, remain suboptimal. This community service activity aimed to improve the interpersonal competencies of laboratory assistants through psychoeducation based on experiential learning. The methods employed included interactive lectures, brainstorming, ice breaking, games, role play, and reflective discussions. The participants were 33 psychology laboratory assistants. The results indicated an increase in participants’ theoretical understanding, practical skills, and reflective awareness regarding the importance of interpersonal competence in their roles. Participants also demonstrated personal commitment to applying interpersonal skills in laboratory activities. Thus, psychoeducation proved effective as a strategy to strengthen the capacity of laboratory assistants in creating a conducive, professional, and collaborative learning environment.
Peran Organizational Citizenship Behavior terhadap Subjective Well-Being pada Guru Perempuan Tentama, Fatwa; Situmorang, Nina Zulida; Kurniawan, Willytiyo
Prosiding University Research Colloquium Proceeding of The 8th University Research Colloquium 2018: Bidang Sosial Ekonomi dan Psikologi
Publisher : Konsorsium Lembaga Penelitian dan Pengabdian kepada Masyarakat Perguruan Tinggi Muhammadiyah 'Aisyiyah (PTMA) Koordinator Wilayah Jawa Tengah - DIY

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui peran organizational citizenship behavior terhadap subjective wellbeing. Sampel penelitian ini adalah 150 guru perempuan SMK di Kota Yogyakarta. Teknik pengambilan sampel yang digunakan untuk penelitian ini adalah teknik simple random sampling. Instrumen yang digunakan adalah skala subjective well-being dan skala organizational citizenship behavior. Teknik analisis data yang digunakan adalah analisis product moment dari Pearson. Hasil analisis data menunjukkan koefisien korelasi sebesar 0,346 dengan signifikansi 0,000 (p<0,01), artinya bahwa terdapat hubungan yang sangat siginfikan antara organizational citizenship behavior dengan subjective well-being.
Pengaruh Dukungan Sosial terhadap Burnout pada Karyawan Yuliza, Eva; Kurniawan, Willytiyo; Hervrizal, Hervrizal; Hasibuan, Siska Elvina
Baitul Hikmah: Jurnal Ilmiah Keislaman Vol. 3 No. 2 (2025): Baitul Hikmah: Jurnal Ilmiah Keislaman
Publisher : Pascasarjana IAI Diniyyah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46781/baitul_hikmah.v3i2.1981

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh dukungan sosial terhadap Burnout (kejenuhan) pada karyawan PT Sewangi Sejati Luhur Tapung Hulu Kabupaten Kampar. Metode penelitian ini menggunakan pendekatan kuantitatif dengan total sampel 98 karyawan. Instrumen penelitian yang digunakan berupa kuesioner yang telah diuji validitas dan reliabilitas. Hasil uji validitas menunjukkan bahwa variabel dukungan sosial memiliki 17 aitem valid dengan nilai rhitung berkisar dari 0,301 sampai 0,821, variabel Burnout memiliki 14 aitem valid dengan rhitung yang berkisar dari 0,389 sampai 0,745. Hasil analisis regresi linier sederhana menunjukkan bahwa pengaruh dukungan sosial terhadap Burnout (kejenuhan) pada karyawan PT Sewangi Sejati Luhur Tapung Hulu Kabupaten Kampar Angka Constant mempunyai arti bahwa jika tidak ada Dukungan Sosial (X) maka nilai konsistensi Burnout (Y) adalah sebesar 28,974. Koefisien regresi bernilai minus (-), sehingga dapat dikatakan bahwa Dukungan Sosial (X) berpengaruh negatif terhadap Burnout (Y).  Burnout, tidak cukup hanya mengandalkan dukungan sosial, dukungan sosial hanya berpengaruh 2,4% sedangkan 97,6% sisanya dipengaruh oleh faktor lain seperti beban kerja,coping stres. Berdasarkan temuan ini, untuk mengatasi Burnout secara efektif, diperlukan pendekatan menyeluruh yang tidak hanya menekankan dukungan sosial, tetapi juga memperhatikan keseimbangan antara pekerjaan, kehidupan pribadi, dan kesehatan mental.
The Influence of Islamic Counseling on Drug Addiction Patients’ Quality of Life at the Qur’anic Healing Indonesia Rehabilitation Center Izzah, Lailatul; Kurniawan, Willytiyo; Hamdi, Raspan; Nafisah A, Dini
Mitra Ash-Shibyan: Jurnal Pendidikan dan Konseling Vol. 8 No. 02 (2025): Mitra Ash-Shibyan: Jurnal Pendidikan dan Konseling
Publisher : STAI Auliaurrasyidin Tembilahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46963/mash.v8i02.2899

Abstract

The widespread issue of drug abuse poses significant challenges to individuals' quality of life, particularly among those undergoing rehabilitation. This study investigates the effect of Islamic Counseling Guidance on the quality of life of drug addicts at the Qur’anic Healing Indonesia Rehabilitation Center. The study involved 90 male participants aged 20–35 years who had been in rehabilitation for more than three months. Total sampling was employed to include individuals classified as severe, moderate, and mild addicts. Data were collected using two reliable instruments: a Quality-of-Life Scale and an Islamic Counseling Scale (Cronbach’s Alpha > 0.90). The data were analyzed using simple linear regression. The findings indicated no significant influence of Islamic Counseling Guidance on quality of life (p = 0.934), suggesting that the Islamic counseling approach implemented in this setting was not effective in enhancing the patients’ quality of life. These results highlight the need to reevaluate and possibly integrate more holistic or tailored approaches in counseling interventions for drug rehabilitation.