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Journal : Journal of Consumer Science

Consumer Protection Regarding Health Information and Warnings on Tobacco Cigarette Packaging Anggraini, Anna Maria Tri; Purnamasari, Dian; Sabirin, Ahmad; Putra, Dimas Ananta; Elizaga , Jhon Rojell Y.
Journal of Consumer Sciences Vol. 9 No. 2 (2024): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.9.2.247-265

Abstract

Indonesia is one of the countries that has a cigarette community, it becomes a problem when the packaging on cigarettes does not provide accurate information, this certainly blames consumer protection. This study aims to delineate consumer protection measures regarding tobacco cigarette circulation without providing accurate information. Conducted in a normative framework. The findings suggest that legal protection for cigarette consumers who receive unclear or inaccurate information on cigarette product packaging can encompass preventive and repressive legal measures. Preventive measures are outlined in PP No. 109 of 2012 and PERMENKES No. 28 of 2013, specifically in Article 4 sub-articles c and i. Conversely, repressive measures enable individuals to file complaints with the Consumer Dispute Settlement Agency (known as BPSK) or initiate lawsuits. Furthermore, the responsibility of business actors to provide accurate information is underscored by Decision Number 32/Pid.B/2021/Pt. Pbr. This responsibility extends not only to distributors but also to cigarette manufacturers, such as PT. Leadon International, found in violation of various regulations, including Article 8 paragraph (1) sub-paragraphs a I, and j of the Godrej Consumer Products Limited (GCPL), in conjunction with Article 14 of Government Regulation Number 109 of 2012, and Article 10 paragraph (2) sub-paragraph a and paragraph (3) of PERMENKES No.28 of 2013. Sanctions for producers should adhere to Article 19, in conjunction with Article 62 paragraph (1) of the GCPL. At the same time, distributors face reprimands for product withdrawals as stipulated in Article 60 paragraph (3) of PP No. 109 of 2012.
Consumer Protection for High School Students with Disabilities: Between Practice and Context Anggraini, Anna Maria Tri; Sabirin, Ahmad; Israriyanto, Muhammad Firli; Abrianti, Sharda
Journal of Consumer Sciences Vol. 10 No. 1 (2025): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.10.1.78-96

Abstract

Background: In fact, there are still many students with disabilities who do not get their rights in schools with adequate facilities and infrastructure. Purpose: This study examines how consumer protection efforts are carried out by four (4) high schools in North Bekasi District based on Bekasi Regional Regulation Number 16 of 2019 concerning the Protection and Fulfilment of the Rights of Persons with Disabilities and Consumer Protection Obstacles faced by four high schools in North Bekasi District based on Bekasi Regional Regulation Number 16 of 2019. Methods: This research is normative, based on secondary and primary data gathered through direct interviews with the authorities in four (4) high schools in Bekasi. Findings: The interesting findings are that consumer protection efforts to protect and fulfill the rights of persons with disabilities are still not fully implemented. Related, the fulfillment of the right to inclusive education has been fully implemented but is inversely proportional to the implementation of accessibility. The obstacles faced in realizing consumer protection for students with disabilities are in fulfilling accessibility, both non-physical and physical accessibility. Conclusions: This study shows that although consumer protection efforts to fulfill the rights of persons with disabilities in four high schools in North Bekasi District have been carried out, their implementations are still not fully effective, especially for accessibility. Although the right to inclusive education has been fulfilled, significant challenges remain in ensuring adequate physical and non-physical accessibility. Research implication: The study is expected to provide input to the local government of Bekasi and other local governments on paying attention to the rights of people with disabilities in schools, both facilities and pre-facilities, to provide comfort and the rights of citizens as mandated in the constitution of justice for the entire nation of Indonesia.