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All Journal JURNAL ADMINISTRASI BISNIS Professional : Jurnal Komunikasi dan Administrasi Publik PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis Ideas: Jurnal Pendidikan, Sosial dan Budaya Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Formosa Journal of Applied Sciences (FJAS) Innovative: Journal Of Social Science Research Indonesian Journal of Advanced Research (IJAR) Solo International Collaboration and Publication of Social Sciences and Humanities Jurnal Administrasi Bisnis Jurnal Administrasi Negara dan Ilmu Pemerintahan Jurnal Pengabdian kepada MASyarakat (J-PMAS) Jurnal Ilmiah Administrasi Publik
Antu, Yahya
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Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Implementasi Kebijakan Pemberdayaan UMKM Kerajinan dan Ekonomi Kreatif dengan Pendekatan Model Collaborative Governance Berbasis Pentahelix di Provinsi Gorontalo Rachman, Ellys; Van Gobel, Lisda; Antu, Yahya
Jurnal Ilmiah Administrasi Publik Vol. 12 No. 1 (2026): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2026.012.01.10

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi kebijakan pemberdayaan Usaha Mikro, Kecil, dan Menengah (UMKM) kerajinan tangan dan ekonomi kreatif di Provinsi Gorontalo melalui pendekatan Collaborative Governance berbasis Pentahelix. Data diperoleh dari observasi lapangan, wawancara, serta dokumentasi kebijakan pemerintah daerah dan laporan instansi terkait. Hasil penelitian menunjukkan bahwa jumlah UMKM meningkat signifikan dari 82.732 unit pada 2024 menjadi 118.826 unit pada 2025. Produk unggulan seperti sulaman Karawo, anyaman rotan, dan kuliner khas Gorontalo telah berkontribusi pada pertumbuhan ekonomi daerah sekaligus pelestarian budaya. Namun, tantangan utama masih mencakup keterbatasan akses modal, literasi digital rendah, serta program pemberdayaan yang belum berkelanjutan. Evaluasi Collaborative Governance menunjukkan bahwa kolaborasi antaraktor pemerintah, akademisi, pelaku usaha, masyarakat, dan media sudah berjalan, tetapi belum sepenuhnya efektif. Rekomendasi penelitian menekankan perlunya penguatan literasi digital, akses pembiayaan inklusif, serta monitoring lintas aktor yang konsisten untuk memperkuat daya saing UMKM di Gorontalo.
Assessing the Effectiveness of Administrative Services in Population and Civil Registration: Evidence from Gorontalo City Asmari, Annisa; Rachman, Ellys; Antu, Yahya; Sahensyah luthfi
Solo International Collaboration and Publication of Social Sciences and Humanities Vol. 4 No. 01 (2026): Solo International Collaboration and Publication of Social Sciences and Humani
Publisher : Walidem Institute and Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61455/sicopus.v4i01.413

Abstract

Objective: This study aims to analyze the effectiveness of population administration services in Gorontalo City by highlighting three main aspects, namely responsiveness, quality of human resources, and service system. Theoretical framework: This study is based on public service theory and the principle of good governance, where service effectiveness is understood as a result of the interaction between responsiveness to community needs, human resource competence, and the use of technology in the service system. Literature review:  This study refers to the study of the effectiveness of public services, digitization of population administration, as well as the role of human resources and community complaints, while filling in the gaps of studies that rarely emphasize the integration of technical, institutional, and community participation aspects. Method: The study used a descriptive qualitative approach by triangulating data through interviews, observations, and documentation at the Gorontalo City Population and Civil Registration Office. Results: The results show that even though the digitization of services through the Centralized SIAK and the pick-up program has been implemented, the implementation has not been fully optimal. In the aspect of responsiveness, there are still obstacles in the form of long waiting times and limitations in handling public complaints. In terms of human resources, there is a competency gap in mastering technology and a lack of continuous training. Meanwhile, the service system still faces obstacles in the form of technical problems and low digital literacy of the community, which has an impact on the effectiveness of online services as a whole. Implications: This study emphasizes the need to increase human resource capacity, optimize service technology, and improve the public complaint system, with the support of synergy between technical, institutional, and community participation aspects to realize responsive and accountable administrative services. Novelty: The contribution of this research lies in the emphasis on the integration of digital innovation, strengthening human resource competence, and community participation as a strategy to improve the quality of population administration services in the region, especially in Gorontalo City.
Co-Authors A Pakaya, Widyawati Abdullah, Nurlaelasari Amina Nusi, Reza Siti Amir, Rahman Asmari, Annisa Bakari, Luthfia Binolombangan, Fadly Djama, Aisyah Salsabila Endey, Non Fahrudin Zain Olilingo Farikha, Fitrotul Gintulangi, Sabriana Octaviana Gintulangi, Sabriana Oktaviana Gobel, Lisda Van Gobel, Rici Hunta, Haris I Kadek Satria Arsana Iloponu, Ristiwinarty Kadir, Jusrin Laleno, Maryam Lismawati Mohi, Elnino Husein Mohi, Elnino, M. Husein Nggilu, Rukiah Nusi, Citra Amelia Oktaviana, Sabriana Prastika, Sri Yurike Rachman, Ellys Rachman, Putri Nadia Rasid Botuwa Rian Hepat, Adisti Putri Ridwan, Liliana Indah. P Sahensyah luthfi Sapii, Tresya Anggraini Saputra, Muh. Wahyu Satria Arsana, I Kadek Wiranto, Muh.