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All Journal ScientiCO : Computer Science and Informatics Journal JSR : Jaringan Sistem Informasi Robotik JATI (Jurnal Mahasiswa Teknik Informatika) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Riset Sistem Informasi dan Teknologi Informasi (JURSISTEKNI) Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Media Informatika Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS Journal of Information System, Technology and Engineering BATIK: Jurnal Pengembangan dan Pengabdian Masyarakat Multikultural Impression : Jurnal Teknologi dan Informasi Cahaya Pengabdian
Noverina, Yolla
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Evaluasi Usability pada Aplikasi My Yamaha Motor Menggunakan Metode Usability Testing dan USE Questionnaire (UQ) Saputri, Tasia Maidi; Aryani, Reni; Noverina, Yolla
Impression : Jurnal Teknologi dan Informasi Vol. 4 No. 3 (2025): November 2025
Publisher : Lembaga Riset Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/jti.v4i3.1278

Abstract

Aplikasi My Yamaha Motor berperan sebagai media digital pendukung layanan purna jual bagi pengguna kendaraan Yamaha. Namun, masih ditemukan sejumlah kendala yang memengaruhi kualitas pengalaman pengguna, khususnya pada aspek usability. Penelitian ini bertujuan untuk mengevaluasi tingkat usability aplikasi My Yamaha Motor serta menguji efektivitas perbaikan antarmuka yang direkomendasikan. Metode penelitian yang digunakan adalah usability testing dengan task scenario dan USE Questionnaire. Pengujian awal dilakukan kepada pengguna baru untuk mengukur aspek learnability, efficiency, dan error, serta dilengkapi dengan wawancara guna mengidentifikasi permasalahan utama antarmuka. Hasil evaluasi awal menunjukkan nilai learnability sebesar 70%, efficiency sebesar 0,038 goals/s, error rate sebesar 51%, serta skor USE sebesar 64,18% yang berada pada kategori “baik”, namun masih menunjukkan berbagai keterbatasan antarmuka. Berdasarkan temuan tersebut, dilakukan perancangan prototype perbaikan antarmuka dengan mengacu pada prinsip Eight Golden Rules. Pengujian lanjutan menunjukkan peningkatan signifikan pada seluruh aspek usability, dengan learnability meningkat menjadi 86%, efficiency menjadi 0,111 goals/s, error rate menurun menjadi 20%, serta skor USE meningkat menjadi 86,22% dan masuk dalam kategori “sangat baik”. Hasil penelitian ini membuktikan bahwa perbaikan antarmuka berbasis prinsip desain usability mampu meningkatkan kualitas pengalaman pengguna aplikasi secara signifikan.   The My Yamaha Motor application serves as a digital platform supporting after-sales services for Yamaha vehicle users. However, several usability issues were identified that affected the overall user experience. This study aims to evaluate the usability level of the My Yamaha Motor application and to examine the effectiveness of the proposed interface improvements. The research employed usability testing using task scenarios and the USE Questionnaire. The initial evaluation involved new users to measure learnability, efficiency, and error rate, supported by interviews to identify major interface problems. The results of the initial evaluation showed a learnability score of 70%, efficiency of 0.038 goals/s, an error rate of 51%, and an overall USE score of 64.18%, categorized as “good” but indicating notable interface limitations. Based on these findings, an improved interface prototype was designed using the Eight Golden Rules of interface design. Follow-up testing demonstrated significant improvements across all usability aspects, with learnability increasing to 86%, efficiency rising to 0.111 goals/s, error rate decreasing to 20%, and the overall USE score improving to 86.22%, classified as “very good.” These findings confirm that usability-based interface redesign can significantly enhance user experience and overall application usability.  
Pemanfaatan Sistem Presensi Online untuk Peningkatan Kinerja Pegawai Klinik Razi, Muhammad; Suratno, Tri; Hutabarat, Benedika Ferdian; Setiawan, Dedy; Lestari, Dewi; Noverina, Yolla; Alfajri, Willy Bima
Cahaya Pengabdian Vol. 2 No. 2 (2025): Desember 2025
Publisher : Apik Cahaya Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61971/cp.v2i2.244

Abstract

This community service activity was implemented at Praktek Dokter Pattimura, which has three branches in Jambi City. The main issue faced by the partner was the manual employee attendance system using physical books or unconnected fingerprint devices, leading to slow, inaccurate, and high-risk data loss records, making it difficult for management to monitor employee discipline. This condition increased the administrative burden and hindered the effectiveness of human resource management. The solution offered was the development of a digital attendance application based on web and mobile platforms. This system utilizes face recognition technology for identity verification and GPS integration to ensure attendance can only be done within the clinic area. The system includes a mobile application for daily employee attendance and a web dashboard for owners and administrators to monitor real-time presence data. This solution makes the attendance recording process faster, more accurate, transparent, and integrated, thereby encouraging increased employee discipline and clinic management effectiveness. The implementation was carried out through the Prototype model, including coordination, system development, training, and continuous assistance.
Co-Authors Abidin, Zainil Ade Adriadi Alfajri, Willy Bima Arsa, Daniel Aryani, Reni Benedika Ferdian Hutabarat Cantika, Fiktor Fifi Dedi Setiawan Dedy Setiawan Dedy Setiawan Dewi Lestari Karina, Ani Listiani Safitri, Devi Marthiawati, Noneng Mohamad Ilham Muhammad Razi Muhammad Razi A Multahah, Cut Nugraha, A. Prima Rizqa Raaiqa Bintana Saputri, Tasia Maidi Tri Suratno Ulfa Khaira, Ulfa Ummi, Zahidatul veronika, dina Wicaksono, Sangaji Yuliana Putri, Dina Z, Gusmanely