Article Per Year (5 Year)
p-Index From 2021 - 2026
1.978
P-Index
This Author published in this journals
All Journal Jurnal Manajemen dan Bisnis Jayakarta Ilomata International Journal of Tax and Accounting Jurnal Industri Kreatif dan Kewirausahaan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Management and Accounting Expose Media Bina Ilmiah Asian Journal of Management, Entrepreneurship and Social Science JAMBIS : Jurnal Administrasi Bisnis
Rudianto Hermawan
Institut Ilmu Sosial Dan Manajemen STIAMI, Jakarta
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

Published : 15 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 15 Documents
Search

 1   2 
PENGARUH KEPEMIMPINAN DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PT. WINDU PERSADA CARGO (WPC CARGO) Saifullah, Saifullah; Kusyeni, Rd.; Hermawan, Rudianto
Jurnal Manajemen & Bisnis Jayakarta Vol 6 No 01 (2024): Vol. 06 No. 01 Juli 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53825/jmbjayakarta.v6i01.285

Abstract

Jurnal penelitian ini dilakukan dengan tujuan untuk mengetahui pengaruh kepemimpinan dan motivasi kerja terhadap kinerja karyawan PT. Windu Persada Cargo. Jenis penelitian ini menggunakan pendekatan kuantitatif dengan paradiqma eksplanatif. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah teknik non probability sampling dengan menggunakan teknik sampling jenuh/penuh. Jumlah sampel dari penelitian ini adalah 39 orang karyawan PT. Windu Persada Cargo. Pengujian data dilakukan dengan menggunakan analisis regresi berganda. dengan hasil uji t pada variabel Motivasi Kerja memiliki tingkat signifikansi 0,001 < 0,05. Dari hasil uji t pada variabel Motivasi Kerja menyatakan bahwa signifikansi uji t lebih kecil dari 0,05 (p<0,05) dan nilai T hitung sebesar 5,177 > T tabel 2,028, maka Ho2 ditolak dan Ha2 diterima. Dan nilai koefisien regresi memiliki nilai positif sebesar 1,520. Kontribusi pengaruh variabel independen Motivasi Kerja (X2) terhadap Kinerja Karyawan (Y) dalam penelitian ini adalah sebesar 42%. Kepemimpinan dan Motivasi Kerja berpengaruh signifikan dan positif terhadap Kinerja Karyawan PT. Windu Persada Cargo (WPC Cargo) secara simultan. Hal ini dibuktikan dengan nilai signifikansi untuk pengaruh simultan Kepemimpinan (X1) dan Motivasi Kerja (X2) terhadap Kinerja Karyawan (Y) adalah 0,001 < 0,05 dan F hitung 32,210 > F tabel 3,16. Hal ini membuktikan bahwa Ho3 ditolak dan Ha3 diterima. Kontribusi variabel kepemimpinan dan motivasi kerja terhadap kinerja karyawan adalah sebesar 64,2%. Hasil penelitian ini menunjukkan bahwa kepemimpinan dan motivasi kerja secara simultan memiliki pengaruh positif yang signifikan terhadap kinerja karyawan PT. Windu Persada Cargo yang dimilikinya.
Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pelanggan Pada Hoka Hoka Bento Cabang Kelapa Gading Afanin, Sarah Muthia; Hermawan, Rudianto
JAMBIS : Jurnal Administrasi Bisnis Vol. 5 No. 1: Februari 2025
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v5i1.4887

Abstract

This research aims to determine the effect of the variables Service Quality (X1) and Price (X2) on Customer Satisfaction (Y) at Hoka Hoka Bento Kelapa Gading Branch. Data was collected through questionnaires distributed to 140 respondents and analyzed using IBM SPSS Statistics 27.The results of the analysis show that the average value of the Service Quality and Price variables is 4.32 and 4.28 respectively, which indicates the "Strongly Agree" or "Very good". Analysis was carried out using Correlation Coefficient, Multiple Linear Regression, Coefficient of Determination, as well as Simultaneous Analysis and T Test to measure the influence of the independent variable on the dependent variable. The results of the correlation coefficient analysis show that Service Quality has a strong relationship with Customer Satisfaction (r = 0.835), while Price also shows a strong relationship with Customer Satisfaction (r = 0.777). Multiple linear regression analysis produces the equation Y = 2.534 + 0.535X1 + 0.383X2, indicating that Service Quality and Price positively influence Customer Satisfaction. The test results show that the t-value for Service Quality is 10.037 (p < 0.05) and for Price is 6.473 (p < 0.05), which shows that these two variables have a significant individual effect on Customer Satisfaction. Furthermore, the results of the simultaneous analysis show an F-count value of 238.612 (p < 0.05), which indicates that Service Quality and Price simultaneously have a significant effect on Customer Satisfaction. Analysis of the coefficient of determination shows that Service Quality and Price together explain 76.1% of the variation in Customer Satisfaction. This research strengthens previous findings regarding the importance of Service Quality and Price in influencing.
ANALISIS STRATEGI BISNIS DALAM MENINGKATKAN KEPUASAN KONSUMEN PADA BISNIS REFLEXOLOGY GRIYA SEHAT DI HOWITZER RAYA Hermawan , Rudianto; Rd. Kusyeni; Saifullah, Saifullah; Putri, Anis Taufina
Jurnal Manajemen & Bisnis Jayakarta Vol 7 No 01 (2025): Vol 7 No 01 Juli 2025
Publisher : Sekolah Tinggi Ilmu Ekonomi Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53825/jmbjayakarta.v7i01.341

Abstract

This research aims to analyses the right business strategy of Griya Sehat Reflexology Business on Howitzer Raya in an effort to increase customer satisfaction. SWOT analysis is used to identify internal strengths and weaknesses as well as external opportunities and threats faced by the company. This research uses a qualitative method with data collection through interviews and field observations. The results showed that Griya Sehat Reflexology Business has strong internal strengths, such as resources, technology, and organizational capabilities. However, the company also faces threats from competitive rivalry and buyer bargaining power. Based on SWOT analysis, an effective business strategy to increase customer satisfaction is the S-0 (Strength - Opportunity) strategy, which minimizes weaknesses and maximizes strengths and opportunities. Thus, this research hopes to contribute to businesses in increasing customer satisfaction and maintaining their competitive advantage. The results of this research are expected to be used as a reference for further research and contribute to the development of science.
Pengaruh Kualitas Layanan Dan Kepuasan Terhadap Loyalitas Pelanggan Pada Pengguna Jasa Ekspedisi Paxel Home Jakarta Timur Hermawan, Rudianto; Saifullah, Saifullah; Kusyeni, Raden; Sobari, Indra Soemarna; Handayani, Risky
JAMBIS : Jurnal Administrasi Bisnis Vol. 5 No. 2: April 2025
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v5i2.4970

Abstract

This study aimed to evaluate the effect of Service Quality and Customer Satisfaction variables on Customer Loyalty among users of Paxel Home expedition services in East Jakarta. Data were collected through questionnaires distributed to 130 respondents and processed using the IBM SPSS Statistics 26 program. The recapitulation results showed that the average Service Quality and Customer Satisfaction variables were 4.32 each, and the average Customer Loyalty variable was 4.28, all of them were in the ˜Strongly Agree’ or ˜Excellent’ category. The sample was determined using the Hair et al (2010: 101) formula and a total of 130 people were obtained, so the respondents used in this study were unlimited people. The analysis was carried out by testing the Coefficient of Determination, Multiple Linear Regression, and t-test to measure how much influence the independent variables (Service Quality and Customer Satisfaction) have on the dependent variable (Customer Loyalty). The results of the calculation of the Coefficient of Determination (R2) showed that 64.6% of the variation in Customer Loyalty could be explained by Service Quality and Customer Satisfaction, while35.4% was influenced by other variables not examined. The t-test showed that the variables of Service Quality (X1) and Customer Satisfaction (X2) each had a significant effect on Customer Loyalty (Y), with a t-count value for Service Quality of 13.713 (p < 0.05) and for Customer Satisfaction of 10.584 (p < 0.05). The results showed that Service Quality and Customer Satisfaction significantly affect Customer Loyalty
229| Jurnal Administrasi Bisnis Vol 4 No 3 Juni 2024 Pengaruh Kepemimpinan Dan Motivasi Kerja Terhadap Kinerja Karyawan Divisi Import PT. Monang Sianipar Abadi Kargo (MSA Kargo) Novianty Santoso, Amelia; Hermawan, Rudianto
JAMBIS : Jurnal Administrasi Bisnis Vol. 4 No. 3: Juni 2024
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v4i3.4089

Abstract

This study aims to analyze the influence of leadership and work motivation on the performance of employees in the import division of PT. Monang Sianipar Abadi Kargo. This research uses a quantitative approach. Sampling was conducted using Arikunto's theory (2010:112), which suggests that if the population is small or fewer than 100 people, it is advisable to take the entire population; if the population is large or more than 100 people, a sample of 10-15% or 20-25% or more than 30% can be taken. The sample size for this study is 39 employees in the import division of PT. Monang Sianipar Abadi Kargo. The sampling technique used in this research is non-probability sampling with a saturated sampling (Census) technique. Data testing was conducted using multiple linear regression analysis. The results of this study indicate that leadership and work motivation have a significant and positive effect on the performance of employees in the import division of PT. Monang Sianipar Abadi Kargo (MSA Cargo) simultaneously.
Co-Authors Abul Latif Muqaffi Afanin, Sarah Muthia Agus Subagiyo Ahmad Junaidi Antoni Ludfi Arifin Azahari, Helmi Endro Susilo Fantini, Endah Fino Wahyudi Abdul, Fino Wahyudi Handayani, Risky Hidayat, Yusuf Rahmat Imam Susanto Islah, Khikmatul Muhamad Roby Jatmiko Novianty Santoso, Amelia Prasioni Untari, Novelita Putri, Anis Taufina Raden Kusyeni Saifullah Saifullah Saifullah Saifullah Samsudin Samsudin Siti Nurbaity Sobari, Indra Soemarna Sumarna Sobari, Indra Wahyuddin Latunreng Yuliantin Yuliantin