Article Per Year (5 Year)
p-Index From 2021 - 2026
1.785
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Ensiklopedia of Journal
Putra, Ryryn Suryaman Prana
Unknown Affiliation
Arts Humanities Computer Science & IT Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Public Health Social Sciences

Published : 12 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 12 Documents
Search

 1   2 
ANALISIS TINGKAT KEPUASAN PASIEN PESERTA BPJS TERHADAP PELAYANAN KESEHATAN DI PUSKESMAS Wotok, Nobertus Wuli; Asiah, Nur; Nordianiwati, Nordianiwati; Putra, Ryryn Suryaman Prana
Ensiklopedia of Journal Vol 8, No 1 (2025): Vol. 8 No. 1 Edisi 3 Oktober 2025
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v8i1.3532

Abstract

Community health centers play an important role in the national health system, particularly in the provision of primary health care. Patient dissatisfaction with health care is an issue that often arises in various experiences and observations. The purpose of this study was to analyze the level of satisfaction of BPJS participants with health care at community health centers. A cross-sectional study design was used in this study. The study was conducted at the Sudiang Raya Community Health Center. The research was conducted in August 2024. The population consisted of all BPJS patients who received health services at the Sudiang Raya Community Health Center in the city. The sample consisted of 94 people. The sampling technique used purposive sampling. The research instrument used a research questionnaire. Data analysis was performed using univariate and bivariate methods. The results showed a relationship between responsiveness (p value: 0.015) and empathy (p value: 0.039) and the satisfaction of BPJS Kesehatan patients. It is recommended that the Community Health Center make improvements, particularly regarding responsiveness and empathy, by providing training in communication skills to health workers so that the information provided can be accepted and easily understood by patients and their families, as well as providing fairness to every customer and understanding customer needs. Keywords: BPJS, Empathy, Responsiveness, Community Health Center
KEJADIAN STRESS KERJA PADA PERAWAT RAWAT INAP. APAKAH BEBAN KERJA MEMILIKI PENGARUH? Dwijayanto, I Made Rio; Azuma, Anindita Paramastuti; Putra, Ryryn Suryaman Prana; Abdullah, Asmiwarti
Ensiklopedia of Journal Vol 8, No 1 (2025): Vol. 8 No. 1 Edisi 3 Oktober 2025
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v8i1.3530

Abstract

The stress experienced by nurses in carrying out their duties has a significant effect on the quality of nursing care provided to patients. Stress in nurses can be caused by heavy workloads. The purpose of this study was to determine the relationship between workload and the incidence of work stress in inpatient nurses. A cross-sectional study design was used in this study. The study was conducted in a hospital in South Sumatra Province. The research was conducted in September 2024. The research population consisted of all nurses at the hospital. The sample size was 48 people. The sampling technique used total sampling. The research instrument used a research questionnaire. Data analysis was performed using univariate and bivariate analysis. The results showed a relationship between workload and work stress (p value: 0.042). It is recommended that the hospital and nurses improve work stress management through counseling services, training, and psychoeducation on stress management. Keywords: Workload, Nurses, Work Stress
Co-Authors Abd Kadir, Abd Arniawan, Arniawan Asmiwarti Abdullah Azuma, Anindita Paramastuti Dwijayanto, I Made Rio Gama Bagus Kuntoadi Hermansyah Hermansyah L.Tobing, Hendri Parluhutan Mangindara, Mangindara Millati, Rida' Muhammad Ilyas Nordianiwati, Nordianiwati Nur Asiah Nur, Hirza Ainin Poetra, Ricky Perdana Pratiwi, Reski Dewi Putri, Andi Nadya Eka Rahmilah, Mitha Ramli, Kamrianti Saputri, Agnes Ratna Sety, La Ode Muhamad Sutiswa, Shandra Isasi Utami Utami Wirda Wirda Witari, Ni Nyoman Deni Wotok, Nobertus Wuli Yuni Astuti