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ANALYSIS OF MECHANICAL COMPETENCY AND SERVICE PRICES ON CUSTOMER SATISFACTION AT CV. NIRMALA KN AUTOCARE WORKS Shidqi, Fahmi Shidqi; Supriyatna, Deddy
Jurnal Dinamika Vokasional Teknik Mesin Vol. 8 No. 2 (2023)
Publisher : Department of Mechanical Engineering Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/dinamika.v8i2.68039

Abstract

High-intensity use of personal transportation equipment will result in damages, which will disrupt daily performance; therefore, vehicle maintenance and repairs need to be carried out regularly and periodically. The problem that often occurs is that service prices are expensive, and yet the results are unsatisfactory. The reason behind this can be inadequate mechanical skills or competence. This research tested the relationship between mechanical competence and service prices on customer satisfaction at CV. Karya Nirmala Auto Care Jl. Pandeglang-Rangkas Gang H Kabal, Kabayan, Pandeglang Regency, Banten. This research uses quantitative methods, service price data, and mechanic competency at the Karya Nirmala Auto Care workshop. Data was collected using interviews and questionnaires. The data analysis used was multiple correlation, and the results showed a strong relationship between mechanical competence and service prices on customer satisfaction.
The Learning Innovation Skills of Vocational Teacher Candidates: A Case Study in the Vocational Education Program of Mechanical Engineering at Untirta Suryana, Nana; Ramdani, Sulaeman Deni; Supriyatna, Deddy
The Future of Education Journal Vol 4 No 7 (2025): #2
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v4i7.957

Abstract

This study aims to explore learning innovation skills in vocational teacher candidates in the Mechanical Engineering Vocational Education Program (PVTM) at Sultan Ageng Tirtayasa University. A qualitative approach with a case study method was used in this research. Data were collected through observations and in-depth interviews, utilizing interview guides and assessment rubrics to ensure the objectivity of the analysis. The research sample was drawn from 30% of students previously categorized as having low skills based on earlier studies, with the condition that they had completed the School Field Introduction course (PLP). The results showed that this classification was not entirely accurate. Some students categorized as “low” actually demonstrated strong competencies in innovative skills such as creative thinking, collaboration, communication, and problem-solving. The findings suggest that PVTM students have potential that can be developed into adaptive vocational teachers who are capable of facing the challenges of 21st-century learning. Strengthening teaching strategies and holistic evaluations is crucial to optimizing their abilities.
ANALISIS WAKTU OPERASIONAL DAN DAMPAKNYA TERHADAP PERAWATAN UNIT GANTRY LUFFING CRANE: STUDI KASUS DI PT. PELABUHAN TANJUNG PRIOK CABANG BANTEN Andhika, Muhamad Bintang Putra; Supriyatna, Deddy; Surasa, Surasa
Kohesi: Jurnal Sains dan Teknologi Vol. 7 No. 10 (2025): Kohesi: Jurnal Sains dan Teknologi
Publisher : CV SWA Anugerah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian yang berjudul 'Analisis Waktu Operasi dan Dampaknya Terhadap Pemeliharaan Unit Gantry Luffing Crane di PT Pelabuhan Tanjung Priok Cabang Banten' ini membahas tentang tingginya waktu operasi crane dan dampaknya terhadap keausan komponen serta kebutuhan pemeliharaan. Penelitian ini bertujuan untuk menganalisis pola operasi crane, mengidentifikasi dampak perawatan, dan merumuskan strategi perawatan yang optimal untuk meningkatkan efisiensi dan mengurangi waktu henti. Menggunakan pendekatan kuantitatif dengan metode deskriptif dan analitis, data dikumpulkan melalui observasi, wawancara dengan teknisi, dan analisis data historis pemeliharaan. Teknik analisis yang digunakan adalah analisis statistik deskriptif untuk menggambarkan pola waktu operasional dan frekuensi perawatan, serta analisis korelasi dan regresi untuk mengukur hubungan antara waktu operasional dan kebutuhan perawatan. Hasilnya menunjukkan bahwa komponen hoist, dengan waktu operasional rata-rata 9600 jam, membutuhkan perawatan yang lebih sering dibandingkan dengan sistem luffing (6683 jam) dan sistem slewing (7256 jam). Analisis Inspeksi Harian juga mengungkapkan bahwa tekanan oli yang rendah (0 psi) merupakan indikator potensial masalah sistem pelumasan, yang meningkatkan risiko kerusakan alat berat sebesar 30%. Menerapkan strategi pemeliharaan berbasis waktu kerja yang terstruktur memungkinkan PT Pelabuhan Tanjung Priok Cabang Banten untuk meningkatkan efisiensi pengoperasian crane sebesar 25% dan mengurangi waktu henti secara substansial. Manfaat praktisnya meliputi pengurangan 20% biaya perbaikan dan pengurangan 30% waktu henti operasional, yang secara langsung berdampak pada produktivitas pelabuhan. Kata kunci: Waktu Operasional, Preventive Maintenance, Gantry Luffing Crane, Inspeksi Harian, Efisiensi Operasional, PT Pelabuhan Tanjung Priok. Abstract This research, titled 'Analysis of Operating Time and Its Impact on the Maintenance of Gantry Luffing Crane Units at PT Pelabuhan Tanjung Priok Banten Branch,' addresses the high operating time of cranes and its impact on component wear and maintenance needs. The study aims to analyze crane operating patterns, identify maintenance impacts, and formulate optimal maintenance strategies to improve efficiency and reduce downtime. Employing a quantitative approach with descriptive and analytical methods, data was collected through observations, interviews with technicians, and analysis of historical maintenance data. Analytical techniques included descriptive statistical analysis to describe operational time and maintenance frequency patterns, and correlation and regression analyses to measure the relationship between operational time and maintenance requirements. The results indicate that the hoist components, with an average operating time of 9600 hours, require more frequent maintenance compared to the luffing systems (6683 hours) and slewing systems (7256 hours). Daily Inspection analysis also revealed that low oil pressure (0 psi) is a potential indicator of lubrication system problems, increasing the risk of machine failure by 30%. Implementing a structured uptime-based maintenance strategy enabled PT Pelabuhan Tanjung Priok Banten Branch to enhance crane operating efficiency by 25% and substantially reduce downtime. The practical benefits include a 20% reduction in repair costs and a 30% reduction in operational downtime, directly impacting port productivity. Keywords: Operating Time, Preventive Maintenance, Gantry Luffing Crane, Daily Inspection, Operational Efficiency, PT Pelabuhan Tanjung Priok.