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All Journal Jurnal Ilmiah Manajemen Kesatuan Economics and Digital Business Review JRMB (JURNAL RISET MANAJEMEN & BISNIS) EDUCTUM: Journal Research Journal of Innovative and Creativity Journal of Management and Economics Research
Suprayitno, Eddi
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Optimization of Business Administration in Maritime Logistics Chain Dirhamsyah; Suprayitno, Eddi
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3425

Abstract

Belawan Port plays a strategic role in Indonesia’s maritime logistics chain, yet its business administration system continues to face inefficiencies due to fragmented digital infrastructure and poor inter-agency coordination. This study aims to analyze the current administrative challenges at Belawan Port and propose strategies for optimizing business processes through digital transformation and stakeholder integration. A qualitative descriptive method was employed, using semi-structured interviews, participatory observations, and documentation analysis in 2024. Informants included stakeholders from Pelindo, PT Belawan New Container Terminal, Customs, Quarantine, and logistics companies. Thematic analysis revealed three major challenges: incomplete digitization of the Terminal Operating System (TOS), persistent administrative bottlenecks due to manual validation, and a lack of cross-agency collaboration. Despite a year-on-year increase in freight volume and container throughput, the average ship clearance time also rose from 7 hours to 8–10 hours, indicating that operational growth is not supported by administrative efficiency. The study proposes three strategic solutions: development of a unified Single Submission Platform, institutional coordination through joint task forces, and capacity building for digital literacy among port workers.
Analisis Kinerja Keuangan dengan Menggunakan Metode Rasio Return On Aset (ROA) dan Return On Equity (ROE) pada PT. Royal Prima Tbk Syahputri, Lailan; Suprayitno, Eddi; Syafrizal, Syafrizal
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 2 (2023): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i2.9385

Abstract

This research aims to determine the financial performance of  PT. Royal Prima Tbk for the 2019-2022 period using the Return On Aset and Return On Equity ratios and to provide evidence that the Return On Assets and Return On Equity methods are effectively use in assessing financial performance at PT. Royal Prima Tbk for the 2019-2022 period. The type of research used is quantitative descriptive analysis, namely by collecting,clarifying, analyzing and interpreting data obtained from the company so that it can provide a picture of the actual situation. Result from financial performance research ata PT. Royal Prima Tbk for the 2019-2022 period is said to be not good, because the average value of Return On Asset and Return On Equity is less than the industri average standard. Therefore, PT. Royal Prima Tbk must be able to improve its financial performance optimally and optimally
Pengaruh E-Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pengguna Aplikasi PLN Mobile Pelanggan Alkirlanda, Alkhatras Bunga; Suprayitno, Eddi; Nasution, Ismail
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 1 (2023): Juni
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i1.9374

Abstract

By following the times, companies provide electronic services (e-service quality). E-service quality or electronic service can be defined as an interactive service offered by service providers, which aims to strengthen the relationship between consumers and service providers. The quality of service of a company is needed to meet the increasingly diverse needs of society. Therefore, entrepreneurs make new innovations to provide the best quality of service. One company that implements online-based service innovations is the State-Owned Enterprise (BUMN) company PT PLN (Persero). PT PLN created a service model in the form of an application called PLN Mobile to make it easier for customers to meet their information needs and interactions with PLN.This study aims to determine the effect of E-quality of service on customer satisfaction of PLN mobile application users of PT PLN (Persero) ULP Perbaungan customers. The population of this study was 1,151 households of electricity meter users using the Slovin sampling formula, obtained a sample size of 43 samples who had downloaded the PLN mobile application in PlayStore. Then for the analysis technique using multiple linear regression analysis and data processing using SPSS software version 20. Based on the research results, it can be concluded that E-Service Quality (Efficient and reliable service, Fullfilment, Security / trust, Site aesthetics, Responsiveness / contact, Ease of use) simultaneously has a significant influence on Customer Satisfaction.
Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan PT Perkebunan Nusantar IV Adolina Perbaungan Supriana, Supriana; Suprayitno, Eddi; Elny, Sri
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 7, No 2 (2022): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v7i2.9369

Abstract

Performance (work achievement) is the result of work in terms of quality and quantity achieved by an employee in carrying out their duties in accordance with the responsibilities given. Research Objectives: To determine and analyze the influence of workload and work environment on employee performance at PT. Perkebunan Nusantara IV Adolina Perbaungan. The results of this research are simultaneous testing of the variables Workload (X1), Work Environment (X2) and Employee Performance (Y). Based on table 13 above, the calculated F value is 15,873 with a significance value of 0.000. From this data, because the F-calculated value (15,873) is above the F-table value (3.91), it can be concluded that the two independent variables, namely Work Load (X1) and Work Environment (X2) have a great influence on the dependent variable, namely Employee Performance. (Y) PT. Perkebunan Nusantara IV Adolina Perbaungan. Conclusion: Workload has a negative and significant effect on the performance of PT employees. Perkebunan Nusantara IV Adolina Perbaungan. The work environment is positive and significant for the performance of PT employees. Perkebunan Nusantara IV Adolina Perbaungan
Analisis Financial Distress dengan Menggunakan Metode Altman Z-Score pada PT. Cahaya Bintang Medan Tbk Hafiza, Hafiza; Suprayitno, Eddi; Lubis, Farida Khairani
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 2 (2023): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i2.9388

Abstract

This research aims to determine and analiyze the Altman Z-Score mothod in assessing the level of bankruptcy PT. Cahaya Medan Tbk for The 2018- 2021 period and to provide evidence that the altman Z-score method is effectively used in assessing the level of company bankruptcy with a relatively reliable level of precision and accuracy at PT.Cahaya Bintang Medan Tbk for the 2018-2021 period. The type of research used is quantitative descriptive analysis, namely by collecting, clarifying, analyzing and interpreting data obtained from the company so that it can provide a picture of the actual situatuin the calculation technique used in this reseatch is the Altman Z-Score model formula. Based on the results of calculations using the modified Altman Z-Score method from the 2018-2021 period, it shows that PT. Cahaya Bintang Medan Tbk is in the safe zone or safe because the average Z-Score value is above 2,60 or Z2,60
The Influence Of Organizational Culture, Job Stress, And Job Satisfaction On Employee Performance At The Medan Polonia Pratama Tax Services Office Sunarya, Sunarya; Sadly, M. Khairul Imam; Hasibuan, Lena Melyana; Simanjuntak, Nelly Agustini; Pane, Sri Gustina; Suprayitno, Eddi
Economics and Digital Business Review Vol. 5 No. 1 (2024): Agustus - January
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i1.1118

Abstract

The purpose of this study is to ascertain how employee performance at the Medan Polonia Pratama Tax Service Office is affected by organizational culture, stress at work, and job satisfaction in part and simultaneously. The exploration was directed at the Medan Polonia Pratama Expense Administration Office, Jalan Sukamulia No. 17A Medan, with a population of 111 individuals and an examination test of 53 individuals. Information assortment was completed through meetings, polls and documentation. The information investigation method utilized is numerous relapse examinations involving the IMB Insights for Item and Administration Arrangement (SPSS) PC program variant 25. In view of the consequences of the examination, it is found that hierarchical culture significantly affects the presentation of workers in the Medan Polonia Pratama Duty Administration Office. This is upheld by the outcomes t count > t-table investigation (5.814 > 2.010) at n = 53 at the 95% importance level. Work pressure affects the exhibition of Medan Polonia Pratama Duty Administration Office representatives; this is upheld by the t count < t-table examination (0.577 < 2.010) at n = 53 at an importance level of 95%. Work fulfillment affects the exhibition of representatives of the Medan Polonia Pratama Expense Administration Office; this is upheld by the investigation of t count < t-table (2.381 > 2.010) at n = 53 with an importance level of 95%. The F-count esteem > F table (38.974 > 2.79) expresses that there is a positive and critical impact of hierarchical culture, work pressure and occupation fulfillment on the presentation of Medan Polonia Essential Expense Administration representatives.
Pengaruh Budaya Organisasi, Komunikasi dan Kepuasan Kerja Terhadap Kinerja Pegawai Di Kantor Pelayanan Pajak Hermawan, Wahyu; Darmawan, Didik; Yulianto, Yulianto; Marpaung, Rahmad Yani; Purtaminingsih, Endang; Suprayitno, Eddi; Sadly, Effendy; Pane, Sri Gustina
Journal of Management and Economics Research Vol 2 No 3 (2024): August 2024
Publisher : Graha Mitra Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62866/jomer.v2i3.182

Abstract

This research aims to determine the influence of organizational culture, communication and job satisfaction partially and simultaneously on employee performance at the Binjai Pratama Tax Service Office. The research was conducted at the Binjai Primary Tax Service Office Jalan Jambi No.1, West Rambung, South Binjai., Binjai City, North Sumatra Province, postal code 20722, with a population of 101 people, and a research sample of 50 people. Data collection was carried out by interviews, questionnaires and documentation. The data analysis technique used is multiple regression analysis using the IMB Statistics for Product and Service Solution (SPSS) computer program version 24. Based on the results of the analysis, it is found that organizational culture has a positive and significant effect on the performance of employees of the Binjai Pratama Tax Service Office, this is supported by the results of the analysis t count > t-table (2.106 > 2.014) at n = 50 at the 95% significance level. Communication has a positive and significant effect on the performance of the Binjai Pratama Tax Service Office employees, this is supported by the analysis of t count > t-table (8.186 > 2.014) at n = 50 at a significance level of 95%. Job satisfaction has a positive and significant effect on the performance of employees at the Binjai Pratama Tax Service Office, this is supported by the analysis of t count > t-table (4.107 > 2.014) at n = 50 with a significance level of 95%. The F-count value > F table (50.249 > 2.81), this states that together (multiple) there is a positive and significant influence of organizational culture, communication and job satisfaction on the performance of the Binjai Pratama Tax Service Office employees. Thus the hypothesis proposed is accepted as true.
Bankruptcy Prediction Analysis Using the Altman Z-Score Method for Food and Beverage Companies Listed on the Indonesia Stock Exchange for the 2020-2022 Period Andira, Ica Puspi; Suprayitno, Eddi; Lubis, Farida Khairani
EDUCTUM: Journal Research Vol. 4 No. 4 (2025): Eductum: Journal Research
Publisher : Lembaga Riset Mutiara Akbar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/ejr.v4i4.1159

Abstract

This study aims to evaluate the likelihood of bankruptcy in companies in the food and beverage subsector listed on the Indonesia Stock Exchange (IDX) during the 2020–2022 period using the Altman Z-Score method. This study applies a quantitative approach and descriptive research. The sample used consisted of 16 companies in the food and beverage subsector selected through purposive sampling techniques based on certain criteria. The analysis results show that most companies have been in the safe zone category for three consecutive years, indicating they have good financial condition and are not at risk of bankruptcy in the near future. Only a small number of companies that were in the gray zone have successfully shown improvement and returned to the safe category. Not a single company was classified as having difficulty. These findings demonstrate the resilience of the food and beverage sector in the face of economic pressures, including during the COVID-19 pandemic.
Pengaruh Karakteristik Individu Dan Lingkungan Kerja Terhadap Kinerja Pegawai Di Badan Pengembangan Sumber Daya Manusia Provinsi Sumatera Utara Jusri, Jusri; Suprayitno, Eddi; Julkarnain, Julkarnain
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh karakteristik individu dan lingkungan kerja secara parsial dan secara bersamaan terhadap kinerja pegawai di Badan Pengembangan Sumber Daya Manusia Provinsi Sumatera Utara. Penelitian dilakukan di Badan Pengembangan Sumber Daya Manusia Provinsi Sumatera Utara Jalan Ngalengko No.1, Perintis, Kecamatan Medan Timur, Kota Medan, Provinsi Sumatera Utara, kode pos 20236, dengan populasi sebanyak 76 orang, dan sampel penelitian sebanyak 74 orang. Pengumpulan data dilakukan dengan wawancara, kuesioner dan dokumentasi. Teknik analisis data yang digunakan adalah analisis regresi berganda dengan menggunakan program komputer IMB Statistik for Product and Service Solution (SPSS) versi 24. Berdasarkan hasil analisis diperoleh karakteristik individu berpengaruh positif dan signifikan terhadap kinerja pegawai Badan Pengembangan Sumber Daya Manusia Provinsi Sumatera Utara, hal ini didukung hasil analisis t hitung > t-tabel (8,561 > 1,994) pada n = 74 pada taraf signifikansi 95%. Lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai Badan Pengembangan Sumber Daya Manusia Provinsi Sumatera Utara, hal ini didukung analisis t hitung > t-tabel (3,642 > 1,994) pada n = 74 dengan taraf signifikan 95%. Nilai F-hitung > F tabel (174,154 > 3,13) hal ini menyatakan bahwa secara bersama-sama (multiple) terdapat pengaruh positif dan signifikan karakteristik individu dan lingkungan kerja terhadap kinerja pegawai Badan Pengembangan Sumber Daya Manusia Provinsi Sumatera Utara. Dengan demikian hipotesis yang diajukan diterima kebenarannya.
Co-Authors Alkirlanda, Alkhatras Bunga Andira, Ica Puspi Didik Darmawan, Didik Dirhamsyah Elny, Sri Hafiza, Hafiza Hasibuan, Lena Melyana Ismail Nasution Julkarnain, Julkarnain Jusri, Jusri Lubis, Farida Khairani Marpaung, Rahmad Yani Pane, Sri Gustina Purba, Anwar Soleh Purtaminingsih, Endang Sadly, Effendy Sadly, M. Khairul Imam Simanjuntak, Nelly Agustini Sunarya Sunarya Supriana, Supriana Syafrizal Syafrizal Syahputri, Lailan Tarigan, Nur M Ridha WAHYU HERMAWAN, WAHYU Yulianto Yulianto