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All Journal MIX : Jurnal Ilmiah Manajemen Jurnal EMT KITA Syntax Literate: Jurnal Ilmiah Indonesia SEIKO : Journal of Management & Business Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) TIN: TERAPAN INFORMATIKA NUSANTARA Economics and Digital Business Review Economics, Business and Management Science Journal Manajemen dan Bisnis JRMB (JURNAL RISET MANAJEMEN & BISNIS) East Asian Journal of Multidisciplinary Research (EAJMR) Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) EDUCTUM: Journal Research Regress: Journal of Economics & Management Riwayat: Educational Journal of History and Humanities Journal of Innovative and Creativity Journal of Management and Economics Research
Pane, Sri Gustina
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The Influence of Human Resource Quality, Organizational Commitment, and Work Motivation on Employee Performance at Two Medan Madya Tax Services Offices Hasibuan, Nurul Febriyana Luhty; Bangun, Mira Srinina; Martunis; Mirza, Teuku; Pane, Sri Gustina; Rahayu, Sri
Jurnal EMT KITA Vol 8 No 1 (2024): JANUARY 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v8i1.2170

Abstract

This study aims to assess the impact of human resource quality, organizational commitment, and work motivation individually and collectively on employee performance at the Medan Moderate Tax Service Office. The research was conducted at the Medan Transitional Tax Service Office, located at Jalan Sukamulia No. 17A, Medan, with a population of 117 and a research sample of 54 individuals. Data collection involved interviews, surveys, and documentation. The IBM Statistics for Product and Service Solution (SPSS) version 24 was utilized for data analysis, employing multiple regression analysis. The findings of the study reveal that the quality of human resources significantly influences the performance of employees at the Medan Dua Intermediate Tax Service Office. This is supported by the results of the t-test analysis (3.894 > 2.009) at n = 54 with a 95% level of significance. Organizational commitment also impacts the performance of employees at the Medan Two Intermediate Tax Service Office, as indicated by t-test > t-table analysis (2.861 > 2.009) at n = 54 with a 95% level of significance. Similarly, work motivation affects the performance of employees at the Medan Two Moderate Tax Service Office, with t-test > t-table results (5.751 > 2.009) at n = 54 and a 95% level of significance. Furthermore, the F-test results (F-count > F-table) indicate that collectively, there is a positive and significant influence of human resource quality, organizational commitment, and work motivation on the performance of employees at the Medan Intermediate Tax Service Office (31.463 > 2.79).
Pengaruh Komunikasi dan Motivasi terhadap Kinerja Pegawai Pada UPT. Samsat Medan Selatan Rizki, Nur; Pane, Sri Gustina; Pinem, M. Nelson
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 1 (2023): Juni
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i1.9373

Abstract

The study is titled The Influence of Communication and Motivation on Employee Performance at UPT. Samsat Medan Sekatan. The formulation of the problem in this study is how the influence of commuication and motivation on the work of employees of  UPT. Samsat Medan Selatan. This study aims to find out how Communication and Motivation Affect UPT. Samsat Medan Selatan. This study aims to determine the influence of communication and motivation on Employee Performance at UPT. Samsat Medan Selatan. The data analysis techniques in this study are descriptive analysis and multiple linear regression analysis. The sample in the study consisted of 59 employees. The analytical technique used is the quantitative method. The results of this study showed that communication variables had a positive and significant effect on the performance employees of UPT. Samsat Medan Selatan. Motivation variables have a positive and significant effect on the performance employees of UPT. Samsat Medan Selatan. Communication and Motivation variables have a positive and significant effect on the performance emplouees of UPT. Samsat Medan Selatan
Pengaruh Kualitas Sumber Daya Manusia dan Budaya Organisasi terhadap Responsivitas Pelayanan Pegawai Badan Pendapatan Daerah Provinsi Sumatera Utara Siregar, Anggun Oktaviani; Pane, Sri Gustina; Tahir, M.
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 7, No 2 (2022): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v7i2.9367

Abstract

The aim of this research is to determine and analyze the influence of HR quality on the service responsiveness of North Sumatra Province Regional Revenue Agency employees, to determine and analyze the influence of organizational culture on the service responsiveness of North Sumatra Province Regional Revenue Agency employees, to determine and analyze the influence of HR quality and organizational culture towards service responsiveness of North Sumatra Province Regional Revenue Agency employees. The population in this study were all employees of the Regional Revenue Agency of North Sumatra Province, namely 176 employees and sampling was carried out using total sampling so that 64 respondents were used as samples. Based on the research results, it is known that there is a positive influence of the HR quality variable on the Service Responsiveness variable, thus partially there is a significant influence between the quality of human resources on employee service responsiveness, there is a positive influence of the Organizational Culture variable on the Service Responsiveness variable) thus partially there is a significant influence between Organizational Culture on employee Service Responsiveness. The quality of human resources and organizational culture influence service responsiveness. Thus, there is a positive and significant influence on the quality of human resources and organizational culture on employee service responsiveness
Pengaruh Pelatihan dan Pengembangan Karir Pegawai terhadap Motivasi Kerja Pegawai di Era Revolusi Industri 4.0 pada Dinas Perhubungan Provinsi Sumatera Utara Paradiba, Ananda; Pane, Sri Gustina; Sonata, Ilham
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 2 (2023): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i2.9384

Abstract

This study aims to determine how much influence the training and career development of employees carried out at the Transportation Agency has on employee work motivation. This research method is Quantitative and the technique used in sampling is a saturated sample technique where the entire population is used as a sample with a total of 65 respondents. The data source uses primary data, namely questionnaires (questionnaires), and secondary data obtained from interviews and literature studies. The data analysis technique used is multiple linear regression with the formula Y = a + b1 + X1 + b2 X2 + Ɛ and to determine how much influence employee training and career development have on employee work motivation using the t test and f test comparison techniques.The results of the validity and reliability tests of the questionnaire, each statement item is declared valid and reliable where if Rcalculating Rtabel with the value of all items above the value of 0.2441 and the regression equation Y = 12.239 + 0.096X1 + 0.319X2 + Ɛ is obtained, meaning that every increase of one unit will cause an increase in employee work motivation by 0.096 and 3.19. Knowing whether or not the hypothesis in this study is accepted, the t test technique is used and f count. The t value of training is 2.069 and the t value of employee career development is 2.766 and t table is 1.669 and obtained f count 3.921, while f table is 3.19 and the significance level (0.025 0.05) shows that training (X1) and employee career development (X2) together have a positive and significant influence on employee work motivation (Y)
Optimizing Tourism Potential to Improve Regional Economy in Langkat Regency Riana, Zenni; Pane, Sri Gustina; Yusrita, Yusrita; Mirza, Teuku
Regress: Journal of Economics & Management Vol. 3 No. 3 (2024)
Publisher : Medan Resource Center

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study explores efforts to optimize tourism potential to improve the regional economy in Langkat Regency, North Sumatra. With abundant natural and cultural potential, such as Gunung Leuser National Park and Bukit Lawang, Langkat has a great opportunity to develop as a leading tourist destination. This study uses a qualitative method with a case study approach, involving in-depth interviews, observations, and documentation analysis. The results of the study show that, despite having great potential, Langkat Regency still faces various challenges, including limited infrastructure, lack of tourism promotion, and low local community participation. Inadequate infrastructure is the main obstacle in tourism development, while limited promotion results in low awareness of tourists' tourism potential. The active participation of local communities needs to be increased through empowerment and education, so that the economic benefits of tourism can be felt equally. The conclusion of this study emphasizes the importance of careful planning, infrastructure improvement, and effective promotion strategies to optimize the tourism potential of Langkat, which in turn can encourage sustainable regional economic growth.
Qualitative Study: The Impact of Teamwork on the Effectiveness of Employee Performance at the Langsa City Regional Financial Management Agency Hutapeya, Rico Marcahaya; Hot Tua Siboro, Ricardo Maruba; Herbert P.A Butar-Butar, Rio; Hasibuan, Zul Henry Awal; Sianturi, Purwanto; Pane, Sri Gustina
Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) Vol 5, No 2 (2024): Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) - DESEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jimbi.v5i2.5260

Abstract

This study aims to analyze the impact of teamwork on the effectiveness of employee performance at the Langsa City Regional Financial Management Agency (BPKD). This research uses a qualitative method with data collection techniques in the form of in-depth interviews, observations, and documentation studies. The results of the study show that effective teamwork has a significant influence on improving work efficiency, productivity, and service quality. Factors such as open communication, clear division of roles, and supportive leadership play an important role in building a solid team. Although some challenges such as conflicts and differences in perception between team members arise, these challenges can be managed well through mediation and participatory leadership. Technology has also been shown to help facilitate team communication and collaboration. Overall, the study concludes that good teamwork contributes to more effective employee performance and betterquality public services. These results support team management theories that state that structured collaboration supported by appropriate leadership can increase organizational productivity.
Analysis of the Influence of Work Experience, Work Morale, and Working Period on Employee Productivity at the Birem Bayeun Sub-district Office, East Aceh Zuwanda, Ari; Aminah, Sitti; Riza, Tauviq; Shiddiq, Ady Akmal; Silvia, Yunita; Pane, Sri Gustina
Jurnal EMT KITA Vol 9 No 1 (2025): JANUARI 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v9i1.3413

Abstract

Employee productivity is an important factor in achieving organizational goals, especially in the government sector. This study aims to analyze the influence of work experience, work morale, and working period on employee productivity at the Birem Bayeun Sub-district Office, East Aceh. This study uses a quantitative approach with a survey method. Data analysis was carried out using the multiple linear regression method to determine the influence of each independent variable on the dependent variable. The results of the study show that work experience has a positive and significant influence on employee productivity, which shows that the more work experience an employee has, the higher the level of productivity. Work morale has also been proven to have a significant effect on productivity, where employees with high work morale are able to complete tasks more efficiently and effectively. Meanwhile, the length of service shows a more varied influence, where a longer period of service does not necessarily guarantee increased productivity, but rather depends on the quality of the employee's experience and adaptation to change. This study concludes that the combination of adequate work experience, high work morale, and productive work period is a key factor in improving employee performance. Recommendations were given to the Birem Bayeun Sub-district Office to provide relevant training and create a supportive work environment so that employee productivity can continue to be improved.
Analysis of the Influence of Placement, Leadership, and Work Loyalty on Employee Performance at Bakesbangpol Aceh Tamiang Sormin, Feddy Agustinus; Wahyudi, Hendy; Agusnarya, Luther; Adriyanto, Hasri; Fauzi, Ismart; Pane, Sri Gustina
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.685

Abstract

This study aims to analyze the influence of placement, leadership, and work loyalty on employee performance at the Aceh Tamiang National and Political Unity Agency (Bakesbangpol). The research method used is a quantitative approach with survey techniques. The data was collected through a questionnaire filled out by 61 employees, and analyzed using multiple linear regression. The results of the study show that partially, placement, leadership, and job loyalty have a significant effect on employee performance, with work loyalty having the greatest influence. The regression coefficients of each variable were 0.316 for placement, 0.398 for leadership, and 0.457 for work loyalty, all with a significance value of p 0.05. Simultaneously, these three variables also have a significant effect on employee performance, with an F-count value of 24.76 and an R² of 0.642, which means that 64.2% of the variation in employee performance can be explained by these three variables. This study concludes that proper placement, effective leadership, and high work loyalty together improve employee performance in Bakesbangpol Aceh Tamiang
Pengaruh Keadilan Distributif, Keadilan Prosedural dan Keadilan Interaksi dalam Penanganan Komplain Pelanggan terhadap Kepuasan Pelanggan pada Toko Online Shopee di Kota Medan. Helmi, Tengku Ahmad; Pane, Sri Gustina
Manajemen dan Bisnis Vol 7, No 1 (2025): FEBRUARI
Publisher : Jurnal Prodi Fakultas Ekonomi-UISU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jmb.v7i1.10037

Abstract

Penelitian ini bertujuan untuk mengukur seberapa besar pengaruh penanganan komplain dengan menggunakan dimensi keadilan distributif, keadilan prosedural dan keadilan interaksi terhadap kepasan pelanggan Shopee di Kota Medan. Ukuran Sampel diambil berdasarkan banyaknya jumlah dimensi/subvariabel yaitu 200 responden pelanggan Shopee Kota Medan sebab dalam pengukuran pengaruh antar dimensi/subvariabel eksogen dan endogen dalam penelitian ini dengan menggunakan partial least square (PLS). Hasil penelitian menunjukkan bahwa penanganan komplain dengan dimensi/subvariabel keadilan distributif dan keadilan prosedur berpengaruh positif (rendah) tetapi tidak signifikan (tidak berarti) terhadap kepuasan pelanggan Shopee di Kota Medan. Penanganan komplain melalui dimensi keadilan interaksi berpengaruh positif (tinggi) dan signfikan terhadap kepuasan pelanggan Shopee di Kota Medan, namun demikian berdasarkan nilai R Square penanganan komplain yang terdiri dari keadilan distributif, keadilan prosedural dan keadilan interaksi cukup mampu memberikan penjelasan atau dapat juga sebagai variabel penentu kepuasan pelanggan Shopee dalam penanganan komplain selain faktor-faktor penentu kepuasan pelanggan lainnya selain penanganan komplain.
Improving Employee Performance Through Work-Life Balance: a Study on the Mediation of Job Satisfaction and Work Stress at Pln Aceh Province Pane, Sri Gustina
MIX: JURNAL ILMIAH MANAJEMEN Vol 15, No 1 (2025): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2025.v15i1.006

Abstract

Objectives:      This study examines the relationships between Work-Life Balance (WLB), job satisfaction, work stress, and employee performance. The aim is to explore how WLB directly influences job satisfaction and employee performance, while also assessing the mediating role of job satisfaction and the moderating effect of work stress.Methodology: A quantitative approach was used, employing a survey method. Data were collected from 160 employees of PLN in Aceh Province through simple random sampling, resulting in 135 valid responses. Structural Equation Modeling (SEM) was applied using SmartPLS to analyze the correlations between the variables.Findings:         The study reveals that WLB significantly enhances both employee performance (0.648) and job satisfaction (0.794). Moreover, WLB is negatively correlated with work-related stress (-0.221). Job satisfaction mediates the relationship between WLB and employee performance (0.11), while WLB indirectly boosts performance by reducing work stress (0.68).Conclusion:     Work-life adjust features a considerable positive affect on representative execution by cultivating work fulfillment and diminishing work-related push. Empowering WLB through adaptable approaches and wellness activities can upgrade worker well-being and contribute to made strides organizational execution. 
Co-Authors Adriyanto, Hasri Agusnarya, Luther Asyira, Nurul Bangun, Mira Srinina Beby Karina Fawzeea Sembiring Depari, Emenda Tinalyta Didik Darmawan, Didik Efdiono, Efdiono Fauzi, Ismart Harahap, Seri Devi Hasibuan, Lena Melyana Hasibuan, Nurul Febriyana Luhty Hasibuan, Zul Henry Awal Helmi, Tengku Ahmad Herbert P.A Butar-Butar, Rio Hot Tua Siboro, Ricardo Maruba Hutapeya, Rico Marcahaya Irawan, Dodi Iriani Iriani Ismail Nasution Iwan Kristoni Napitupulu, Iwan Kristoni Kusuma, Fandi Lubis, Farida Khairani Lubis, Hasrita Lubis, Rahma Padilah M Tahir M. Iqbal Marbun, David Christian Marpaung, Rahmad Yani Martunis Meutia, Meutia Muslim Muslim Nasti, Nilawati Nasution, Mahdayani Ningsih, Suci Cahya Widya Nur Rizki Panjaitan, Hesty Triana Paradiba, Ananda Pinem, M. Nelson Purba, Rafles Ricadson Purtaminingsih, Endang Putra, Rici Santridin Putri Handayani Rahmad, Juhari Rangkuti, Lusi Elviani Rika Mayasari Riza, Tauviq Sadly, Effendy Sadly, M. Khairul Imam Safira, Eka Safrida Safrida Shiddiq, Ady Akmal Sianturi, Purwanto Silvia, Yunita Simanjuntak, Nelly Agustini Sinurat, Jekinya Andi S. Siregar, Anggun Oktaviani Siregar, Nurul Khadijah Siregar, Rahayu Marsellyna Siregar, Suryani Sitti Aminah Situmorang, Beringin Raja Sonata, Ilham Sormin, Feddy Agustinus SRI RAHAYU Sunarya Sunarya Suprayitno, Eddi Tambunan, Cherish Rosari Tarigan, Nur M. Ridha Teuku Mirza, Teuku Thaha, Rahmawati WAHYU HERMAWAN, WAHYU Wahyudi, Hendy Wahyuni, Neni Sri Wasesa, Supar Yulianto Yulianto Yusrita, Yusrita Zenni Riana ZUWANDA, ARI