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IMPLEMENTASI PELAYANAN PENGGUNAAN WEB LAPAK ASIK TERHADAP PENINGKATAN PELAYANAN KLAIM JAMINAN HARI TUA (JHT) DI BPJS KETENAGAKERJAAN CABANG JUANDA Ningtyas, Nadia Ayu; Nurhadi, Nurhadi
Jurnal Bisnis Indonesia Vol 16, No 2 (2024): Jurnal Bisnis Indonesia
Publisher : Program Studi Ilmu Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jbi.v16i2.4953

Abstract

Penelitian ini bertujuan untuk mengetahui penggunaan Web Lapak Asik terhadap peningkatan pelayanan klaim Jaminan Hari Tua (JHT) di BPJS Ketenagakerjaan yang ditinjau dari bidang pelayanan di BPJS Ketenagakerjaan Cabang Juanda. BPJS Ketenagakerjaan akan selalu berupaya untuk memperbaiki dan meningkatkan layanan, salah satu peningkatan dalam bidang pelayanan adalah dengan adanya Web Lapak Asik. Web Lapak Asik ini diadopsi sebagai solusi inovatif untuk mempermudah akses peserta BPJS Ketenagakerjaan terhadap informasi Jaminan Hari Tua (JHT) yang dilakukan secara online. Penelitian ini menggunakan pendekatan kualitatif dengan metode observasi untuk memperluas dan memahami makna sejumlah atau sekelompok orang dianggap berasal dari masalah kemanusiaan. Hasil dari analisis ini menunjukkan variasi dalam implementasi Web Lapak Asik terkait kepraktisan, pelayanan, dan kenyamanan dalam penggunakan Web Lapak Asik terhadap klaim Jaminan Hari Tua (JHT). Kata Kunci: Optimalisasi Pelayanan, BPJS Ketenagakerjaan, Lapak Asik, Web 
ANALISIS SISTEM DAN PROSEDUR PENCETAKAN VOUCHER KLAIM JAMINAN DAN BUBM PADA BPJS KETENAGAKERJAAN JUANDA SIDOARJO Mulyaningtyas, Aprilia; Nurhadi, Nurhadi
Jurnal Bisnis Indonesia Vol 16, No 2 (2024): Jurnal Bisnis Indonesia
Publisher : Program Studi Ilmu Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jbi.v16i2.4932

Abstract

Jurnal ini menganalisis sistem dan prosedur yang terkait dengan pencetakan Voucher Klaim Jaminan antara lain : Jaminan Kecelakaan Kerja (JKK); Jaminan Hari Tua (JHT); Jaminan Kematian (JK); dan Jaminan Pensiun (JP) dan Beban Usaha dan Belanja Modal (BUBM) di BPJS Ketenagakerjaan Cabang Juanda Sidoarjo. Penelitian ini menginvestigasi proses pencetakan, distribusi, dan manajemen dokumen untuk memahami kelancaran operasional serta mengidentifikasi potensi perbaikan. Metode observasi, wawancara, dan analisis dokumentasi digunakan untuk mengevaluasi sistem yang ada. Hasilnya menyoroti keberhasilan, tantangan, dan rekomendasi peningkatan yang dapat membantu dalam efisiensi dan keandalan sistem pencetakan voucher klaim yang krusial bagi layanan BPJS Ketenagakerjaan.
The Effect of Content Marketing and Online Customer Reviews on Purchase Intention Through Customer Trust as an Intervening Variable on Food and Beverage Products in Mojokerto Renanda Auresty Faradita; Nurhadi Nurhadi
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 3 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.4467

Abstract

This study aims to determine the effect of content marketing on online customer reviews on purchase intention through customer trust in followers of the @kulineran.mjk Instagram account. This type of research is associative quantitative research with the method of Partial Least Square analysis technique with smartPLS 4.0 software. The number of samples was 160 respondents using the Slovin formula and the method of drawing samples with non-probability sampling, namely with purposive sampling technique. Data collection by questionnaire via direct message. Based on the research that has been done, the results show that content marketing has a significant effect on customer trust, online customer review has a significant effect on customer trust, customer trust has a significant effect on purchase intention, content marketing has a significant effect on purchase intention, online customer review has a significant effect on purchase intention through customer trust, online customer review has a significant effect on purchase intention through customer trust
The Influence of Intellectual Capital and Firm Size on Financial Performance of Manufacturing Companies in Indonesia M Khoirur Rifqi; Nurhadi Nurhadi
International Journal of Economics Development Research (IJEDR) Vol. 4 No. 4 (2023): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i2.4512

Abstract

Intellectual Capital is a part of intangible assets that companies can leverage to create a competitive advantage. This research aims to examine the influence of IC (capital employed, human capital, structural capital efficiency) on financial performance with firm size as a controlling variable in manufacturing companies. The research employs an associative quantitative research method. The sample in this study consists of manufacturing companies listed on the IDX during the period 2020-2022, with a total sample of 51 companies. The sampling technique used is purposive sampling. This research utilizes secondary data from the website www.idx.com. The analysis technique involves multiple linear regression analysis using SPSS 25 software. The results of this research indicate that VACA and VAHU have a positive and significant effect on Financial Performance (ROE). Meanwhile, STVA and firm size as control variables do not exhibit a significant effect on financial performance (ROE). Previous research has identified relationships between these factors; however, this study strengthens understanding by exploring deeper complexities within them. Thus, this research makes a significant contribution to enriching the literature on company financial performance and IC.
The Effect of Beauty Influencer Credibility and Electronic Word Of Mouth on Purchase Intention Skintific Skincare Products Through Customer Trust Variable Farahsalsabil Yudhiane Cantika; Nurhadi Nurhadi
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 3 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.4677

Abstract

This study aims to examine the impact of Tasya Farasya’s credibility as a beauty influencer and electronic word of mouth (E – WOM) on purchase intention through by consumer trust in Skintific skincare products in Surabaya. This study uses quantitative methods. The population of this study is a consumer of Skintific skincare products in Surabaya. The sample size was 150 respondent was taken using purposive sampling. Data collection techniques use quesionnaires distributed through Whatsapp, Instagram, and Twitter. The analysis techniques uses Partial Leas Square (PLS) with SmartPLS 4.0 software. The result showed that credibility of beauty influencers and electronic word of mouth significantly affect purchase intention. Credibility of beauty influencers does not significantly affect purchase intention. Electronic word of mouth has affect but not significantly purchase intention. Customer trust significantly affect purchase intention. Beauty influencer credibility has a significant indirect effect on purchase intention through consumer trust, while electronic word of mouth also has a significant indirect effect on purchase intention through consumer trust.
The Influence of Product Diversity, Experiential Marketing and Service Quality on Customer Satisfaction Dimas Oktorio Fadilla; Nurhadi Nurhadi
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 3 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.4723

Abstract

This study was conducted to determine the effect of product diversity, experiential marketing, and service quality on consumer satisfaction of coffee shops in Bojonegoro. The type of research used is quantitative research. The population in this study is coffee connoisseurs located in Bojonegoro Regency. This study used a sample of 151 respondents using non-probability sampling methods and sampling techniques, namely purposive sampling. Multiple linear regression analysis was applied to analyze data tested with SPSS version 25. This research states that simultaneously product diversity, experiential marketing, and service quality affect consumer satisfaction. Partially, product diversity, experiential marketing, and service quality have a significant effect on consumer satisfaction.
Analisis Kualitas Sistem dan Kemudahan Penggunaan Terhadap Kepuasan Pengguna Aplikasi DJP Online di KPP Jombang Susilo, Alissa Azizah Herman; Nurhadi, Nurhadi
Jurnal Bisnis Indonesia Vol 16, No 1: April 2025
Publisher : Program Studi Ilmu Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jbi.v16i1.5439

Abstract

Penelitian ini bertujuan untuk menganalisis kualitas sistem dan kemudahan penggunaan aplikasi DJP Online serta dampaknya terhadap kepuasan pengguna di KPP Jombang. DJP Online adalah aplikasi berbasis web yang memfasilitasi pelaporan pajak secara mandiri oleh wajib pajak. Namun, masih banyak tantangan yang dihadapi oleh pengguna, terutama dalam hal kualitas sistem, seperti kecepatan akses, keandalan, dan antarmuka yang kurang ramah pengguna. Melalui studi kualitatif berbasis literatur dan observasi pada program Pojok Pajak KPP Jombang, penelitian ini menemukan bahwa kualitas sistem dan kemudahan penggunaan DJP Online memiliki pengaruh signifikan terhadap kepuasan pengguna. Selain itu, penelitian ini menunjukkan bahwa pelaksanaan program Pojok Pajak di KPP Jombang memberikan dampak nyata dalam meningkatkan literasi digital masyarakat terkait perpajakan, serta kepatuhan wajib pajak. Program ini memberikan rekomendasi berupa peningkatan kualitas layanan dan edukasi terkait teknologi bagi masyarakat yang belum sepenuhnya memahami aplikasi ini.
Global Trends in Green Finance in the Banking Sector: A Bibliometric Mapping of Past and Future Research Directions Rusdi Hidayat Nugroho; Indah Respati Kusumasari; Nugraha Kusbianto; Nurhadi Nurhadi; Lusi Kurnia
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i1.166

Abstract

Background: This analysis is a systematic review of green finance in the banking sector, combining information from 193 papers published in 126 journals indexed in Scopus between 2020 and 2025. Objective: To provide a broad reference source for future research and a better understanding of the interaction between banks, environmental protection, climate change, and the 2030 Sustainable Development Goals. The most recent contributions in green banking—mitigation of risk, technology, credit policy, and ethical practices within organizations—are pointed out. Methods: Quantitative analysis based on bibliometric methodology of the Scopus database with search string TITLE-ABS-KEY("green finance") AND TITLE-ABS-KEY("bank" OR "banking"). Data screening followed the PRISMA framework (N₁=312 → N₂=246 → N₃=193). Bibliometric analysis was conducted using R 4.3.2 (Bibliometrix package) and VOSviewer 1.6.20 for keyword co-occurrence, co-authorship, and thematic mapping. Results: The review reveals five influencing factors and four main research thematic fields, addressing (i) what has already been investigated in green finance applied to banks, and (ii) what directions remain unexplored. The paper concludes with a forward-looking agenda to align green finance definitions and measurements across countries, integrate green risk into regulatory frameworks, incorporate it into credit decisions, and use technology to facilitate effective implementation of the emerging global landscape in green finance. Conclusion: Green finance in banking has gone from a conceptual framing to an empirical inquiry structured by laws and the regulatory regime. Research going forward needs to focus on cross-nation comparability, ethical governance of banks, climate-risk assessment in credit decisions, and fintech solutions for green finance channeled through banks—with a focus on developing economies like Indonesia.
The Effect of Attitude and Trust on Repurchase Intention Moderated by Flash Sale Novita Sari; Nurhadi Nurhadi
BASKARA : Journal of Business and Entrepreneurship Vol. 8 No. 1 (2025): BASKARA: Journal of Business and Entrepreneurship
Publisher : Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54268/baskara.v8i1.26824

Abstract

The focus of this research is on Generation Z consumers in Surabaya who utilize Shopee Food services. The study investigates several variables, which include two independent variables attitude (X1) and trust (X2) a moderating variable, namely flash sale promotion (Z), and a dependent variable, namely repurchase intention (Y). Each variable was measured using a set of indicators evaluated on a five-point Likert scale, ranging from 1 (Strongly Disagree) to 5 (Strongly Agree). The population of this research comprises Generation Z individuals living in Surabaya who have previously used Shopee Food. The study employed a non-probability sampling method with a purposive sampling technique, which was selected based on specific criteria: respondents had to have taken part in a Shopee Food flash sale program and used the service at least twice. Based on data from the Central Statistics Agency (BPS, 2023), the number of Generation Z individuals in Surabaya aged 11 to 26 years was recorded at 914,842 people. Applying the Slovin formula with a 7% margin of error, the required sample size was calculated to be 204 respondents, which was then rounded up to 205 to ensure adequate representation of the target population. The findings of this study show that consumer attitude and trust have a favorable and significant effect on repurchase intention.Trust in Shopee Food's service quality and transaction security significantly enhances repurchase intentions among customers. However, flash sale promotions can weaken these influences, leading to impulse purchases and increased customer switching to other platforms. Despite positive attitudes and trust, flash sales can hinder long-term loyalty
Co-Authors A. Kriswibowo Anggraini, Farikhah Nur Aurel Salsabillah Avrilia Gusti Purwaningsih Ayu Pangastuti, Trisyani Berliana Putri Damayanti Beryl Aleron Bisma A, Hanifan D. Hertati Dhia Hasna Rahmadhani Gusnadi Diana Hertati Diana Hertati Diana Hertati Dikki, Mahrizal Dimas Oktorio Fadilla Farahsalsabil Yudhiane Cantika Firdiana Nur Auliya Fitriyanti Marditia S Gabriella Angel Gymnastiar, Bintang Herninda Dara Puspita Ayu Indah Respati Kusumasari Indira Arundirasari Irvan Alfiansya Ivana Azahra Rismadian Kusuma, Ade Lusi Kurnia M Khoirur Rifqi Mella Ramadhani Mochamad Rizal Pahlevi Muhammad Baharudin Mahfudz Mukhammad Amin Saifudin Mulyaningtyas, Aprilia Naqiyatus Sholahah ningsih, dwi muji Ningtyas, Nadia Ayu Nobmadella, Oviradita Novita Sari Nugraha Kusbianto Octavina Chalwa Adaby Pinky Della Angelina Simanjuntak Pradana, Dhani Rizky Rachmalia Anggraini Ratna Ayu Nandra Renanda Auresty Faradita Ridwan Adi Nugroho Rista Evitasari Rizky Dyah Tri Herdianti Rusdi Hidayat Nugroho Shella Yoseva Simangunsong Susilo, Alissa Azizah Herman Tukiman Wilda Maulidiyah