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Analisis Mutu Pelayanan Terhadap Kepuasan Pasien Rawat Inap Rumah Sakit Umum Daerah Tahun 2024 Rosidah; Ali Harokan; Ahmad Dwi Priyatno; Arie Wahyudi
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 1 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i1.350

Menurut WHO 8,4 juta kematian disebabkan oleh kualitas pelayanan yang buruk di Negara penghasilan rendah dan menegah yang menyumbangkan 15% kematian. Pelayanan kesehatan belum mencapai mutu optimal, banyak terdapat keluhan masyarakat yang merasa tidak puas atas pelayanan kesehatan yang diterima. Penelitian ini bertujuan untuk mengetahui faktor yang berhubungan dengan mutu pelayanan terhadap kepuasan pasien rawat inap tahun 2024. Desain penelitian ini menggunakan Purposive sampling. Penelitian ini telah di laksanakan pada tanggal 07-24 Februari 2024. Pengumpulan data dengan menggunakan kuisioner. Analisis data bivariat menggunakan uji chi-Square dan multivariat regresi logistik. Hasil penelitian menunjukan ada hubungan tangible (p value 0,010) , reliability (p value 0,023) responsiveness (p value 0,017), assurance (p value 0,05), dan empaty (p value 0,047) terhadap kepuasan pasien rawat inap di Rumah Sakit Umum Daerah Tahun 2024. Faktor yang paling dominan dengan kepuasan pasien rawat inap di Rumah Sakit Umum Daerah Tahun 2024 yaitu tangible (p value 0,006), (OR 0,289). Kesimpulan ada hubungan tangible , reliability, responsiveness , assurance dan empaty terhadap kepuasan pasien rawat inap di Rumah Sakit Umum Daerah Tahun 2024. Bagi Rumah Sakit hendaknya pihak rumah sakit meningkatkan sarana dan prasarana berhubungan dengan pelayanan rawat inap, serta sarana parasara di ruang rawat inap rumah sakit.

Analisis Kepuasan Pasien Infeksi Saluran Pernapasan Akut (ISPA) Silvasari; Ali Harokan; Lilis Suryani
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 1 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i1.353

Kepuasan merupakan perasaan senang atau kecewa yang dirasakan pasien sebagai hasil evaluasinya membandingkan kinerja suatu produk jasa dengan harapan. Penelitian ini bertujuan untuk mengetahui faktor yang berhubungan dengan Kepuasan Pasien Infeksi Saluran Pernapasan Akut (ISPA) di Puskesmas Muara Kulam Tahun 2024. Desain penelitian ini adalah kuantitatif dengan pendekatan crossectional. Populasi penelitian ini adalah populasi orang tua anak balita yang berkunjung berobat di Puskesmas Muara Kulam tahun 2024 . Sampel dalam penelitian ini berjumlah 93 orang. Cara pengambilan sampel menggunakan Purposive sampling. Penelitian ini telah di laksanakan pada tanggal 08 Feruari- 08 Maret 2024. Pengumpulan data dengan menggunakan kuisioner. Analisis data bivariat menggunakan uji Chi-Square dan multivariat regresi logistik. Hasil penelitian menunjukan ada hubungan tangible (p value 0,030) , reliability (p value 0,016) responsiveness (p value 0,024), assurance (p value 0,005), dan empaty (p value 0,013) terhadap kepuasan pasien infeksi saluran pernafasan akut (ISPA) di Puskesmas Muara Kulam Tahun 2024. Faktor yang paling dominan dengan Kepuasan Pasien Infeksi Saluran Pernapasan Akut (ISPA) yaitu Responsiveness (p value 0,014), (OR 0,268). Kesimpulan ada hubungan tangible , reliability , responsiveness, assurance dan empaty terhadap kepuasan pasien infeksi saluran pernafasan akut (ISPA). Pentingnya penelitian ini memberikan gambaran faktor apa saja yang berhubungan dengan kepuasan pelayanan kesehatan. Bagi pihak puskesmas hendaknya meningkatkan pelayanan dengan cara tanggap, serta cepat merespon dalam memberikan pelayanan.

PREVENTIVE BEHAVIORS FOR DENGUE HEMORRHAGIC FEVER Masrur; Ali Harokan; Arie Wahyudi
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 2 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i2.365

Dengue fever is a viral infection caused by the dengue virus which is transmitted to humans through the bite of an infected mosquito. About half of the world's population is now at risk of dengue fever with an estimated 100–400 million infections occurring annually. This study aims to determine factors related to dengue prevention behavior in the East Ogan Komering Ulu District Health Service in 2024. The design of this research is quantitative with a cross-sectional approach. The population of this study was visits to the Gumawang Health Center in 2024. The sample in this study consisted of 93 respondents. The sampling method used purposive sampling. This research was carried out on 15-26 February 2024. Data was collected using a questionnaire. Bivariate data analysis used the Chi-Square test and multivariate logistic regression. Data collection using questionnaires. Results of statistical test analysis using the Chi-Square statistical test. The results of the study knowledge (p value 0.022), draining the landfill (p value 0.047), preventive measures (p value 0.005) and ventilation (p value (0.017). Age (p value 0.35), mosquito wire installation (p value 0.47) with dengue hemorrhagic fever (DHF) prevention behaviour at the East Ogan Komering Ulu District Health Office in 2024. The most dominant factor with dengue hemorrhagic fever (DHF) prevention behaviour is DHF prevention measures (p Value = 0.003) (OR 0.252). Conclusion There is a relationship between knowledge, landfill draining, preventive measures and ventilation. For the Health Office to carry out dengue prevention activities, carried out routinely and scheduled integrated in basic health services.

ANALYSIS OF ANEMIA IN PREGNANT WOMEN Apriani, Dina; Akhmad Dwi Priyatno; Ali Harokan
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 2 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i2.367

Anemia is a health problem that can be experienced by toddlers, teenagers, pregnant women and even the elderly. The results of Riskesdas in 2018, it was recorded that 26.8% of children aged 5-14 years suffered from anemia and 32% of those aged 15-24 years suffered from anemia. meaning 3 out of 10 people suffer from anemia. This study aims to determine the factors associated with the incidence of anemia in pregnant women at the Tanjung Raja Community Health Center in 2024. The design of this research is quantitative with a cross-sectional approach. The population of this study was all pregnant women who visited the Tanjung Raja Community Health Center in 2024. The sample in this study was 86 people. The sampling method uses purposive sampling. This research was carried out on February 29 - March 31 2024. Data was collected using a questionnaire. Bivariate data analysis used the Chi-Square test and multivariate logistic regression. The research results showed a relationship between parity (p value 0.016) and side effects (p value 0.00) with the incidence of anemia in pregnant women at the Tanjung Raja Community Health Center, Ogan Ilir Regency in 2024. The most dominant factor in the incidence of anemia in pregnant women, namely side effects ( p value 0.00) (OR 181.2). The conclusion is that there is a relationship between parity and side effects with the incidence of anemia in pregnant women at the Tanjung Raja Community Health Center, Ogan Ilir Regency in 2024. The most dominant factor is side effects. For community health centers, community health centers should provide education on how to reduce the side effects of consuming fe tablets, both at the community health center and at the Posyandu.

ANALYSIS OF STUNTING INCIDENTS IN TODDLER CHILDREN AT THE MUSI RAWAS REGENCY HEALTH CENTER Nadya Assagaf, Syarifah; Ali Harokan; Arie Wahyudi
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 2 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i2.368

Children who experience malnutrition, repeated infections, and inadequate psychosocial stimulation can result in impaired growth and development or stunting. There are still findings of cases of stunting in children under five, followed by the presence of malnourished children under five, where in 2023 there will be 243 stunting. There are many factors that cause stunting in the Puskesmas work area which causes problems in children, both health and growth and development. This research aims to determine the factors which is related to the incidence of stunting in children under five at the Megang Sakti Community Health Center, Musi Rawas Regency in 2024. The design of this research is quantitative research with a cross-sectional approach. The population in this study is the target group of children under five in 2023, totaling 32,561 respondents. The sample in this study consisted of 100 respondents. The sampling method uses purposive sampling technique, using the Slovin formula. Inclusion criteria are willingness to become a respondent by filling out a consent form. This research was carried out on March 10 - April 30 2024 at the Megang Hospital Health Center. Collecting primary data by interviews using questionnaires. Bivariate data analysis used the Chi-Square test and multivariate logistic regression. The results of the study showed that there was a relationship between maternal age (p value 0.02) and birth weight (p value 0.002) with the incidence of stunting in children under five at the Megang Sakti Community Health Center, Musi Rawas Regency. in 2024. The conclusion is that there is a relationship between age and birth weight with the incidence of stunting in children under five at the Megang Sakti Community Health Center, Musi Rawas Regency in 2024. The community health center should carry out continuous screening of children under five who are at risk of stunting and provide education on efforts to prevent stunting children, such as risk factors for stunting.

ANALYSIS OF PATIENT SATISFACTION WITH THE QUALITY OF OUTPATIENT SERVICES Sianturi, Ladonna; Ali Harokan; Arie Wahyudi
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 2 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i2.369

Satisfaction is an individual's emotional state of pleasure or dissatisfaction by comparing perceived service performance according to expectations. Factors that influence hospital satisfaction are tangible, reliability, responsiveness, assurance and empathy. This study aims to determine factors related to outpatient patient satisfaction at the Rupit Regional General Hospital, North Musi Rawas Regency in 2024. The design of this research is quantitative with a cross-sectional approach. The sample in this study amounted to 93 people. The sampling method uses purposive sampling. Inclusion criteria were outpatients and those willing to be respondents. This research was carried out on March 4-31 2024. Data was collected using a questionnaire. Bivariate data analysis used the Chi-Square test and multivariate logistic regression. The results of the research show that there is a relationship between reliability (p value 0.001) and responsiveness (p value 0.009) with outpatient satisfaction at Rupit Hospital, North Musi Rawas Regency in 2024. The most dominant factor in outpatient satisfaction at Rupit Hospital, North Musi Rawas Regency in 2024. 2024, namely reliability (p value 0.001), (OR 0.21). The conclusion is that there is a relationship between reliability and responsiveness and outpatient satisfaction at the Rupit Hospital, North Musi Rawas Regency in 2024. The hospital should provide services quickly and provide easy service for patients.

ANALYSIS OF MEDICATION COMPLIANCE WITH TYPE 2 DIABETES MELLITUS PATIENTS OGAN ILIR DISTRICT 2024 Widiawati; Ali Harokan; Akhmad Dwi Priyatno
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 2 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i2.370

Diabetes mellitus is a disease that can cause complications if proper treatment is not given. There are still high cases of diabetes mellitus, where there is an increase in diabetes mellitus cases from year to year. This study aims to determine factors related to medication adherence in diabetes mellitus patients at the Pegayut Community Health Center, Ogan Ilir Regency in 2024. The design of this research is quantitative with a cross-sectional approach.4 . The population in this study was 710 diabetes mellitus patients who visited the Community Health Center in 2023, with a total sample of 88 people in this study. The sampling method uses purposive sampling. This research was carried out on 10-29 February 2024. Data collection techniques are interviews using questionnaires. Bivariate data analysis used the Chi-Square test and multivariate logistic regression. The results of the research show that there is a relationship between motivation (p value 0.01) and the role of officers (p value 0.03) on compliance with taking medication for diabetes mellitus patients at the Pegayut Community Health Center, Ogan Ilir Regency in 2024. There is no relationship between age (p value 0.82 ), gender (p value 0.88), knowledge (p value 0.68) and family support (p value 0.15) on medication adherence for diabetes mellitus patients at the Pegayut Community Health Center, Ogan Ilir Regency in 2024. The most dominant factors with compliance with taking medication for diabetes mellitus patients at the Pegayut Community Health Center, Ogan Ilir Regency in 2024, namely motivation (p value 0.01) (odds ratio 3.07), meaning that if motivation is sufficient, they are 3.07 times less likely to comply with medication compared to those with good motivation. The conclusion is that there is a relationship between motivation and the role of officers. There is no relationship between age, type, knowledge and family support on compliance with taking medication for diabetes mellitus patients at the Pegayut Community Health Center, Ogan Ilir Regency in 2024. It is hoped that the Community Health Center will continue to provide motivation and support to diabetes mellitus sufferers to comply with taking diabetes mellitus medication and increase their participation. patients through a chronic disease management program (prolanis).

ANALYSIS OF STUNTING INCIDENTS IN TODDLER CHILDREN AT THE SERI TANJUNG COMMUNITY HEALTH CENTER, OGAN ILIR Juniana; Ali Harokan; Akhmad Dwi Priyatno
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 2 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i2.373

Stunting is a condition of failure to thrive in children under five years old. In 2023, there will still be 45 stunting cases and 52 underweight toddlers. This study aims to determine the factors associated with the incidence of stunting in children under five at the Seri Tanjung Community Health Center, Ogan Ilir Regency in 2024. The design of this research is quantitative with a cross-sectional approach. The population of this study were parents of children under five who were seeking treatment at the Seri Tanjung Community Health Center in 2024. The sample in this study was 95 people. The sampling method uses purposive sampling. This research was carried out on 10 -20 February 2024. Data was collected using a questionnaire. Bivariate data analysis used the Chi-Square test and multivariate logistic regression. The results of the research show that there is a relationship between age (p value 0.040), exclusive breastfeeding (p value 0.002) and LBW (p value 0.047) with the incidence of stunting in children under five at the Seri Tanjung Community Health Center in 2024. There is no relationship between gender (p value 0.075), employment (p value 0.12) and income (p value 0.823) with the incidence of stunting in children under five at the Seri Tanjung Community Health Center in 2024. The most dominant factor with the incidence of stunting in children under five at the Seri Tanjung Community Health Center in 2024 is exclusive breast milk (OR 0.210 ), if you don't provide exclusive breast milk, you have a 0.210 times risk of stunting compared to giving exclusive breast milk. The conclusion is that there is a relationship between age, exclusive breastfeeding and LBW. Community health centers need to provide counseling every two months in an effort to increase parents' knowledge of stunting and provide counseling guidance to parents regarding knowledge of exclusive breastfeeding.

ANALYSIS OF ADHERENCE TO TAKING HYPERTENSION MEDICATION OGAN ILIR REGENCY IN 2024 Bara Yunita; Ali Harokan; Chairil Zaman
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 2 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i2.374

The prevalence of hypertension in Indonesia has increased by 34.1%, but it is quite unfortunate that of all hypertension patients there are 32.3% of people who do not regularly take medication and 13.3% who do not take blood pressure lowering medication. However, taking blood pressure-lowering medication regularly can reduce the risk of cardiovascular disease. This study aims to determine the factors associated with adherence to taking hypertension medication in the elderly at the Pegayut Community Health Center, Ogan Ilir Regency in 2024. . The design of this research is a quantitative analytical survey with a cross-sectional approach. The population of this study was 1788 elderly people with hypertension visiting the Pegayut Community Health Center, Ogan Ilir Regency in 2023, with a total research sample of 95 respondents. The sampling method uses purposive sampling technique, calculated using the Slovin formula. The sample criteria are being willing to be a respondent and not being sick. This research was carried out on 07-24 February 2024. The data collection used in this research was primary data which was collected by conducting interviews with respondents using a questionnaire tool. Bivariate data analysis used the Chi-Square test and multivariate logistic regression. Based on bivariate analysis, it is known that there is a relationship between gender (p value 0.022), motivation (p value 0.031) and officer role (p value 0.024). The most dominant factor in compliance with taking hypertension medication in the Pegayut Community Health Center Working Area, Ogan Ilir Regency in 2024, is gender (p value 0.00) (OR 45.2). The conclusion of this research is that there is a relationship between type, motivation and role of officers.

ANALYSIS OF PATIENT SATISFACTION WITH INPATIENT SERVICES IN REGIONAL GENERAL HOSPITALS Tri Sulistyowati, Wiwin; Lilis Suryani; Ali Harokan
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 9 No. 2 (2024): Cendekia Medika : Jurnal STIKes Al-Ma'arif Baturaja
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v9i2.382

Patient satisfaction is a measure of the extent to which patients are satisfied with the health care they receive from health service providers. This study aims to determine factors related to patient satisfaction with inpatient services at Regional General Hospitals in 2024. The design of this research is quantitative with a cross-sectional approach. The population in this study were inpatient patients at the Regional General Hospital in 2023. The sample in this study was 94 people. The sampling method uses purposive sampling. This research was carried out on February 12 - March 16 2024. Data was collected using a questionnaire. Bivariate data analysis used the Chi-Square test and multivariate logistic regression. The results of the research show that there is a relationship between tangible (p value 0.001), reliability (p value 0.000), responsiveness (p value 0.001), assurance (p value 0.007) and empathy (p value 0.000) on patient satisfaction with inpatient services at Regional General Hospitals in 2024 The most dominant factor in patient satisfaction with regional general hospital inpatient services in 2024 is empathy (p value 0.000) (OR .125). The conclusion is that there is a relationship between tangible, reliability, responsiveness, assurance and empathy on patient satisfaction with inpatient services at Regional General Hospitals in 2024. Hospitals should provide services in inpatient rooms, provide fast and responsive service in responding to complaints from patients.

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