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Factor Analysis of The Influence of Promotions, Product Quality, Service Quality, Brand Awareness, And Communication on Purchase Interest in Food Catering Businesses Salma Dzikriyah Zulfaa; Tiara Verita Yastica; Sheila Amalia Salma
JTI: Jurnal Teknik Industri Vol 10 No 2 (2024): December 2024
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jti.v10i2.30732

Abstract

Sakinah Tegal Restaurant is a catering business that has experienced unstable revenue over the past 10 months. Several factors, such as promotion, product quality, service quality, brand awareness, and communication, affect consumer purchase intention. This study aims to evaluate the effect of these factors on purchase intention in this catering business. The research method used was descriptive quantitative, and data analysis was conducted using the Structural Equation Modelling Partial Least Square (PLS-SEM) method with a sample of 140 respondents. The study results showed an R-square value of 0.830, indicating that promotion, product quality, service quality, brand awareness, and communication together affect purchase intention by 83%. In comparison, the remaining 17% is affected by other variables not examined in this research. Keywords: Catering, PLS-SEM, Consumer Behavior, Marketing Strategy, Promotion, Product Quality, Service Quality, Brand Awareness, Communication, Purchase Intention.
Business Design and Feasibility Analysis of Barbercome Startup Esti Retno Listiyani; Maria Dellarosawati Idawicaksakti; Tiara Verita Yastica
JTI: Jurnal Teknik Industri Vol 10 No 2 (2024): December 2024
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jti.v10i2.32076

Abstract

Barbercome is a startup in the hair care industry, founded in 2023. Barbercome is a mobile application that accommodates barbershops and barbers, allowing users to order home-based haircut services and make barbershop queue reservations. This application is a solution for customers who are often busy with their daily activities, have a busy work schedule, and lack free time to go to the barbershop. Many customers postpone or skip hair treatments due to inconveniences such as cuts that are not as expected, prices that are not commensurate with the quality of service, long waiting times even though they have made an appointment in advance, rushed or unfriendly service, unclean or too crowded barbershop conditions, and barber skills in handling certain types of hair are lacking. As a new business, Barbecome needs to conduct a feasibility analysis to determine whether it is feasible to run or not. The location of this business is in Bandung City. Based on the financial feasibility calculation results, the NPV value was obtained for IDR 75,547,341, PBP of 2.7, and IRR of 28.96%. Based on the feasibility and sensitivity calculations results, it can be concluded that the Barbercome startup business design is feasible to run.  Keywords: Barbercome, Feasibility Analysis, NPV, PBP, IRR