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All Journal J-SAKTI (Jurnal Sains Komputer dan Informatika) Journal of Islamic Education Students
Reza, Ali
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Energy

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Perancangan Sistem Informasi Helpdesk Menggunakan Website Design Methode Dalam Mendukung Tata Kelola Teknologi Informasi Pamnungkas, R Wisnu Prio; Alexander, Allan D; Reza, Ali
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 3, No 2 (2019): EDISI SEPTEMBER
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v3i2.141

Abstract

Information Technology is important in increasing efficiency and efficiency in achieving company goals. Is a regionally owned company that in carrying out the functions and duties of clean water services for customer needs is never separated from the company's services to customers. Thus the helpdesk application is designed as a Single Point of Contact to focus on customer service issues. The purpose of this research is to analyze and manage the helpdesk application with a display design using the website design method. Built with PHP and MySql database, the application aims at implementing ITIL, which is useful for managing and assisting any problems (reporting) and service requests (requirements) to be sent to the unit that manages the handling schedule based on priority weights.
Digital Transformation in Qur’anic and Hadith Pedagogy: Implications for Millennial Engagement Alinurdin, M.; Nursyamsi, Nursyamsi; Reza, Ali
Journal of Islamic Education Students (JIES) Vol. 5 No. 2: November 2025
Publisher : Universitas Islam negeri Mahmud Yunus Batusangkar

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Abstract

Digital transformation in education has become essential in the millennial era, including in Qur’an and Hadith learning at the Madrasah Tsanawiyah level. This study analyzes the relevance of digital innovation in Qur’an and Hadith instruction to the characteristics of millennial learners at MTsN Palopo City. A mixed-methods design was employed, combining descriptive qualitative data from interviews and observations with simple quantitative data from questionnaires administered to 60 students. Data were analyzed using qualitative triangulation and percentage-based quantitative analysis. The results indicate that 78% of students feel more motivated to learn Qur’an and Hadith through digital media, and 82% find mobile applications and e-learning platforms easier to use for understanding the material. Qualitative findings reinforce this, showing that students perceive digital-based learning as more engaging, interactive, and aligned with their technology-oriented habits. Teachers also report increased student engagement, despite challenges related to limited facilities and pedagogical readiness. Overall, the study confirms that digital transformation is highly relevant to Qur’an and Hadith learning for millennial students and underscores the need for creative, collaborative, and technology-based instructional strategies at MTsN Palopo City.
Co-Authors Alexander, Allan D Alinurdin, M. Apriansyah Hutagalung, Carli Htwe, Thandar Ira Nurmala Karimi, Reza Mahdavi, Leila Malintang, Jimmy Nursyamsi Nursyamsi Pamnungkas, R Wisnu Prio Petrus Jacob Pattiasina Zaw, Soe Thu