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Journal : Journal of Civil Engineering and Vocational Education

Analysis of Service Performance at Kotabumi Lampung Train Station using the Kano Method Oktavia, Amelia; Aryani, Marnida; Prayogi, Galih Rio; Michael, Michael
CIVED Vol. 11 No. 3 (2024): September 2024
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/cived.v11i3.634

Abstract

The Railway Station is an essential thing in the operation of the train. Passenger trains will raise and lower passengers, both the initial destination of passengers and transit. Kotabumi Railway Station is a station whose activities are to raise and lower passengers; in this case, the train station must have excellent and effective service performance for passengers. So, it is necessary to research the level of passenger satisfaction with the benchmarks for the service performance of train stations regulated in the Minister of Transportation Regulation No. 63 of 2019 concerning Minimum Service Standards. These benchmarks are then submitted as questions to the passengers, which are then processed using the kano method to determine the level of passenger needs and satisfaction. The kano method on the level of passenger satisfaction at the Kotabumi Railway Station results in that 19 attributes are one-dimensional where service performance if fulfilled, will experience the pleasure that is balanced with the existing version, and six characteristics of satisfaction levels are in the indifferent category, namely service performance must remain maintained. Furthermore, the highest CS and DS values ​​were obtained for information on train arrivals and station operating schedules. If this service performance is fulfilled, the passenger satisfaction level is 0.77. If the service performance is not fulfilled, passenger disappointment is at -0.82, so this attribute must be a top priority.
Perencanaan Desain Geometri Jalan Rel Rute Rejosari - Tarahan Oktavia, Amelia; Michael, Michael; Situmeang, Martin Juharlin
CIVED Vol. 10 No. 2 (2023): June 2023
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/cived.v10i2.429

Abstract

Pada era modern saat ini segala aktivitas kehidupan manusia tidak terpisahkan dari transportasi/perpindahan barang atau manusia antar tempat, sehingga diperlukan salah satu sarana transportasi yang efisien, misalnya kereta api. Kereta api merupakan serangkaian kendaraan yang ditarik oleh suatu lokomotif yang melintas pada jalur rel untuk mengangkut penumpang/orang atau barang, sehingga sebelum kereta api dapat digunakan perlu dianalisis terlebih dahulu jalur rel yang akan digunakan sebagai lintasannya. Berdasarkan hal tersebut, penelitian ini membahas tentang bagaimana mendesain jalur untuk transportasi kereta api. Pada penelitian ini memprioritaskan rencana pembangunan geometri jalan rel rute Rejosari-Tarahan, agar seluruh kereta api (KA) industri seperti KA Babaranjang tidak lagi masuk ke daerah kota Bandarlampung. Direncanakan untuk membangun jalur kereta api dengan panjang rute kurang lebih 37 km, untuk KA Babaranjang nantinya tidak lagi melewati Stasiun Gedung Ratu, Labuhan Ratu, Tanjungkarang, Garuntang, dan Pidada. Rute ini juga dirancang sebagai jalur lingkar luar dan menggunakan beberapa lahan yang sudah dibebaskan pada pembangunan Tol Trans Sumatera untuk menghemat biaya pembebasan lahan. Metode yang digunakan pada penelitian ini adalah studi dokumen dimana metode ini menggunakan data-data yang bersumber dari PT. KAI dan BBWS Lampung. Penelitian ini mendesain jalan rel dengan jenis single track. Terdapat beberapa faktor yang memengaruhi produktifitas dari jalur rel itu sendiri diantaranya beban dari kereta yang melintas, mutu material dari struktur rel, suhu di lingkungan, serta perawatan rutin dari jalur rel tersebut. Berdasarkan hasil analisa pada 4 trase rencana dipilih alternatif trase 4 dengan jarak 35,204 km, 12 tikungan tipe spiral-circle-spiral (SCS), serta melalui pertimbangan atas kawasan lahan, kondisi topografi, serta area pengalihan jalur kereta agar tidak lagi melalui kawasan perkotaan.
Analysis of Passenger Car Equivalency (EMP) Values on Road Sections in BandarLampung City (Case Study: Ratu Dibalau Road Section and Damar Island Road Section) Oktavia, Amelia; Michael, Michael; Maulana, Muhammad Irsal
CIVED Vol. 11 No. 1 (2024): March 2024
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/cived.v11i1.529

Abstract

The increase in vehicle volume in Lampung Province has resulted in a decrease in road performance. Capacity evaluation is prevention, determining capacity there are several parameters, one of which is EMP. In this case, the analysis of road section performance refers to MKJI 1997. The characteristics of MKJI 1997 are strongly influenced by the traffic of major cities in Indonesia which are made the place of empirical research in 1991 - 1995. Of course, there are differences in the characteristics that occurred in that year with the current situation. This study was conducted to determine whether there is a difference in the EMP value in MKJI with the current field EMP. This research uses field survey data including traffic volume, road section geometry, and Time Headway data between vehicles. In this study, the emp value is analyzed using the Time Headway method and the data for analyzing the performance of road sections refers to the 1997 Indonesian Road Capacity Manual (MKJI). The results of the emp MC value for the morning and afternoon peak hours on Section 1 are 0.48 and 0.46. Section 2 is 0.46 and 0.44. This value is significantly different from the 1997 MKJI emp of 0.25. for the DS value using emp MKJI on section 1, the results are 0.45 and 0.68. for DS emp calculations on section 0,3 of 0,43 and 1. For section 2 DS emp MKJI of 0.33 and 0.48. For DS emp calculations on section 2 of 0,48 and 0,65. It can be seen that significant differences can be caused by traffic flow conditions, differences in road characteristics, road gemetry conditions, and environmental conditions in 1997 with current conditions. It can also be seen that the greater the emp value will affect the amount of traffic volume so as to make the degree of saturation value greater.