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An Exploratory Analysis of Determining Factors Influencing Student Satisfaction with Postgraduate Program Services Daysi Fikka Kelejan; Ronny H. Walean; Tonny Irianto Soewignyo; Deske W. Mandagi
QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Vol 14 No 1 (2022): Qalamuna - Jurnal Pendidikan, Sosial, dan Agama
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Program Pascasarjana IAI Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/qalamuna.v14i1.4162

Abstract

This research aims to investigate the determinants influencing postgraduate student satisfaction with postgraduate program services. The study employs a combination of qualitative and quantitative methodologies. Initially, in-depth interviews were conducted with 11 actively enrolled postgraduate students, followed by a survey distributed to 90 current postgraduate students at Universitas Klabat. The collected data underwent exploratory factor analysis (EFA) using principal component analysis, facilitating the identification of factors affecting graduate student satisfaction. The findings reveal that several crucial factors significantly contribute to postgraduate student satisfaction, including institutional excellence, program enrichment, faculty characteristics, and the quality of the learning environment. The outcomes of the data analysis underscore the nuanced interplay of these elements, emphasizing their substantial influence on the satisfaction levels of students enrolled in graduate programs.
CONTRIBUTING FACTORS OF INTEREST IN THE SELECTION OF SHOPPING MALLS Ronny H. Walean; Frandy Walean; Yeane Koyongian
Jurnal Ekonomi Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The study's aim was to pinpoint the variables that went into choosing Manado's shopping centers. Two hundred and ten respondents answered a self-made questionnaire  to determine the factors influencing the choice of shopping mall, a survey and an in-depth interview were both done. The result of the in-depth interviews yielded 31 factors, which were utilized to generate a 29-item questionnaire. Using exploratory factor analysis and primary factor extraction, four factors clustered the 29 items.  Facilities, design and product, location, and channels are four factors that emerge as the contributing factors in choice of shopping centers. Facilities have the highest variance, whereas channels have the lowest variance, which helps to explain the selection of shopping malls. There is no significant relationship between gender and selection of retail centers. The results of the study will aid shopping center owners and retail marketers in understanding why people choose to shop at malls. They can develop their plans for shopping malls based on these pillars
Structural Equation Modeling in E-Commerce Application Users: Case Study of Shopee Ronny H. Walean; Douglass Rasuh; Cliford R. Ratulangi
CogITo Smart Journal Vol. 10 No. 1 (2024): Cogito Smart Journal
Publisher : Fakultas Ilmu Komputer, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31154/cogito.v10i1.622.464-477

Abstract

In line with current developments, especially advances in technology that are increasingly advancing, it facilitates all community activities in buying and selling goods, with the existence of e-commerce now people no longer need to go directly to the store to make these transactions. One of the e-commerce applications that are widely used today is a platform for shopping on the internet called Shopee which is easy to use. This study aims to see what factors are included in the form of acceptance by users of e-commerce applications, especially at Shopee, using Davis' (1989) Technology Acceptance Model (TAM) methodology. In this study, the analysis was conducted on 220 respondents who often or have used the Shopee application using the SEM PLS data analysis tool and a quantitative approach with the SmartPLS application. The results demonstrate the pathway through which users' attitudes toward usage are shaped by their perceptions of usefulness and ease of use, subsequently influencing their behavioral intentions, and ultimately impacting their actual usage behavior on the e-commerce application, namely Shopee. This study comprehensively elucidates the interrelationship among each Technology Acceptance Model (TAM) variable examined. Overall, the application of TAM in investigating the use of Shopee is validated through the findings of this study
Analisis bibliometrik manajemen pembelajaran digital Ronny Walean; Yeane Koyongian; Frandy Walean
Jurnal Bahana Manajemen Pendidikan Vol 13, No 1 (2024): Volume 13 Nomor 1 Tahun 2024
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jbmp.v13i1.128231

Abstract

Pengintegrasian manajemen pembelajaran dengan teknologi digital menjadi fokus penting dalam pengembangan pendidikan di era digital. Namun, penelitian yang secara langsung menghubungkan kedua domain ini masih terbatas. Penelitian ini bertujuan untuk menganalisis tren penelitian terkait manajemen pembelajaran digital dalam konteks pendidikan untuk memahami keragaman fokus dan integrasi antara kedua domain tersebut. Pendekatan bibliometrik digunakan untuk menganalisis klaster dan tren dalam literatur terkait. Hasil analisis menunjukkan bahwa meskipun manajemen pembelajaran menjadi fokus utama, penelitian yang secara langsung menggabungkan manajemen pembelajaran dengan pembelajaran digital masih minim. Hal ini menunjukkan perlunya peningkatan kesadaran dan penelitian yang lebih aktif dalam mengintegrasikan konsep ini. Sebagai rekomendasi, para peneliti dan praktisi pendidikan perlu memperkaya wawasan dalam bidang ini untuk mengembangkan strategi pembelajaran yang inovatif dan adaptif. Kesimpulannya, integrasi antara manajemen pembelajaran dan pembelajaran digital menjadi kunci untuk meningkatkan kualitas pendidikan di era digital.
Factors that influence thrift product online purchasing decisions Walean, Ronny; Lumeno, Kimberly; Lendo, Patricia
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i1.5090

Abstract

Factors that influence the decision to purchase online thrift products. The aim of this research is to find out which factors are most prominent in influencing the decision to purchase online thrift products and the data collection method is to first conduct interviews with ten people who usually shop for thrift products online and after that identify them in the sample using a questionnaire and to method analysis uses factor analysis. The factor analysis used is exploratory factor analysis. Exploratory factor analysis or main component analysis is a factor analysis technique in which some of the factors that will be formed are like determinants that cannot be determined before the analysis is carried out. From the existing results, the twenty-six statements measured can be simplified or concluded that there are three factors that are more prominent and influence the decision to purchase online thrift products
Structural Equation Modeling in Purchasing Decision : Study Case of Mixue Ice Cream and Tea Walean, Ronny Hansje; Tangkudung, Elisabeth Fransisca
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 4 No. 6 (2024)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku2907

Abstract

In the era of increasingly fierce market competition, a deep understanding of the factors that influence consumer purchasing decisions is key to the success of a company or business actor. This study aims to investigate the effect of positioning, price perception, and brand image on customer satisfaction and its impact on purchasing decisions for Mixue Ice Cream and Tea consumers. The research method used is descriptive quantitative, collecting primary data through questionnaires distributed to respondents and using secondary data as support. The population of this study was Mixue Ice Cream and Tea consumers, with a sample of 270 respondents selected using a purposive sampling method. The data were analyzed using the smartPLS version 4.0 program to obtain respondents' descriptions, data frequency distribution, outer and inner model test results, determination, and hypotheses. The analysis results show that positioning, price perception, and brand image have a significant effect on customer satisfaction by 75%. Based on the study's results, the three exogenous variables, namely positioning, price perception, and brand image, and one intervening variable, namely customer satisfaction, have a significant effect on the endogenous variable, namely purchasing decisions by 73% with a significance level of α = 5%. Through this research, it provides significant insight for business people in paying attention to the quality of products or services to attract consumer attention and satisfaction, so that a perception of positioning is formed in the minds of consumers and can increase retention of purchasing decisions.
Analysis of Factors Influencing XYZ University Lecturer's Intentions in Use of Microsoft Teams in the Post-Pandemic Period Using the UTAUT2 Approach Salainti, Shane Stephen Dylan; Walean, Ronny Hansje
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 5 No. 2 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku3820

Abstract

The post-pandemic era has brought significant challenges and opportunities for the adoption of digital platforms in education. This study investigates the factors influencing the intention and behavior of lecturers at XYZ University in using Microsoft Teams, utilizing the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) framework. Key constructs examined include Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), Facilitating Conditions (FC), Hedonic Motivation (HM), Learning Value (LV), and Habit (HT). Data were collected through a structured questionnaire distributed to lecturers and students with prior experience using Microsoft Teams and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that Behavioral Intention, Facilitating Conditions, and Habit significantly influence Use Behavior, while the one that significantly influence Behavioral Intention is just Habit alone. Behavioral Intention emerged as a strong predictor of Use Behavior, demonstrating the central role of intention in technology adoption. The study highlights the importance of usability, emotional engagement, and institutional support in fostering sustained adoption of Microsoft Teams. Recommendations for enhancing adoption include improving training programs, ensuring adequate technical support, and integrating features that align with teaching goals and preferences.
Influential Elements in Consumer Decision-Making on E-Commerce Applications: A Study in North Minahasa Walean, Frandy; Walean, Ronny; Koyongian, Yeane
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1400

Abstract

This study investigates the key factors influencing consumer purchasing decisions through e-commerce applications in North Minahasa Regency, Indonesia. While prior research has largely concentrated on national and urban markets, limited empirical evidence exists regarding consumer behavior in regional contexts. Addressing this gap, the study employs an exploratory factor analysis approach using data collected from 152 respondents who meet specific e-commerce usage criteria. Principal component analysis revealed four dominant factors affecting purchasing decisions: Shopping Convenience, Technological Advancement, Attractive Features, and Social Influence. These factors together explain 70.92% of the total variance in consumer decision-making. Shopping Convenience emerged as the most influential, highlighting the importance of trust, security, and ease of use. The findings provide valuable insights for both academia and e-commerce stakeholders, particularly in optimizing marketing strategies and platform development to suit regional consumer needs. Limitations include geographical scope, sample diversity, and platform generalization. Future research is recommended to explore a broader demographic and additional influencing variables, such as environmental or technological innovations.
The Influence of Promotional Programs on Customer Interest in Using BNI Credit Cards Walean, Ronny Hansje; Mantiri, Anggun Tryuda Ninggrum
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 5 No. 1 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku3267

Abstract

In today's worldwide economy, credit cards have become increasingly popular among consumers. One productthat has been rising quickly recently is the BNI Credit Card. The purpose of this study is to determine whether credit cardpromotions influence consumers' interest in using them as well as whether they can boost consumer satisfaction and brand loyalty. implementing quantitative methods, 302 respondents who already had BNI credit cards were gathered, using the Smart PLS Program and SEM PLS data analysis tools. This study provides a comprehensive description of the factors affecting customer satisfaction, brand loyalty, security measures, service quality, and promotions.
Analisis Keputusan Konsumen Dalam Penggunaan Fasilitas Kartu Kredit Walean, Frandy; Koyongian, Yeane; Walean, Ronny
SEIKO : Journal of Management & Business Vol 8, No 2 (2025): July - December
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v8i2.9667

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi keputusan konsumen di kota Manado dalam menggunakan fasilitas kartu kredit Bank Mandiri. Latar belakang penelitian ini berangkat dari perkembangan sistem pembayaran yang semakin modern ditandai dengan peningkatan volume transaksi non tunai di Indonesia termasuk di Sulawesi Utara. Desain penelitian ini menggunakan metode survei dengan pendekatan kuantitatif. Data dikumpulkan melalui kuesioner yang dikembangkan dari wawancara mendalam dengan pengguna kartu kredit kemudian diuji validitas dan reliabilitasnya sebelum disebarkan kepada 200 responden dengan 192 responden layak dianalisis. Analisis data dilakukan menggunakan teknik analisis faktor eksploratori dan rotasi varimax. Hasil penelitian menunjukkan terdapat tujuh faktor utama yang mempengaruhi penggunaan kartu kredit Mandiri yaitu iklan, kualitas layanan, promo, citra perusahaan, fasilitas transaksi, keunikan manfaat, dan kemudahan berbelanja. Faktor iklan tercatat memberikan kontribusi variasi terbesar yaitu 39,254%. Temuan ini memberikan implikasi praktis bagi Bank Mandiri untuk memperkuat strategi pemasaran, meningkatkan kualitas layanan, serta mengembangkan fasilitas dan manfaat kartu kredit yang relevan dengan kebutuhan konsumen. Penelitian ini diharapkan dapat menjadi dasar pengambilan keputusan manajerial dalam upaya peningkatan kepuasan dan loyalitas nasabah. Kata Kunci: Kartu Kredit, Analisis Faktor, Perilaku Konsumen, Kota Manado