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All Journal Niagawan JAM : Jurnal Aplikasi Manajemen Wacana, Jurnal Sosial dan Humaniora PROFIT : Jurnal Administrasi Bisnis Jurnal Manajemen Teori dan Terapan International Journal of Artificial Intelligence Research International Journal of Social Science and Business Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi BISMA (Bisnis dan Manajemen) Journal of Applied Community Engagement (JACE)
Tri Wulida Afrianty
Universitas Kristen Maranatha
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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PENGARUH BEBAN KERJA DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP STRES KERJA DAN INTENTION TO LEAVE (Studi pada Karyawan Tetap Bank Jatim Cabang Malang) Rahmania, Winda; Afrianty, Tri Wulida
NIAGAWAN Vol. 14 No. 1 (2025): NIAGAWAN VOL 14 NO 1 MARET 2025
Publisher : Fakultas Ekonomi Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/niaga.v14i1.65055

Abstract

Turnover rate pada karyawan yang bekerja pada sektor perbankan menyentuh angka dua kali lipat lebih tinggi bila dibandingkan dengan sektor lainnya. Tingginya beban kerja yang harus mereka tanggung menyebabkan karyawan perbankan rentan mengalami stres kerja. Penelitian ini dilakukan untuk menganalisis dan menjelaskan pengaruh beban kerja dan perceived organizational support terhadap stres kerja dan intention to leave. Dalam penelitian ini, Job Demand Resources Theory dan Theory of Planned Behavior digunakan untuk menjelaskan pengaruh antar variabel diteliti. Terdapat lima hipotesis yang diuji pada penelitian ini. Sebanyak 62 karyawan tetap Bank Jatim menjadi sampel penelitian. Data yang diperoleh kemudian dianalisis dengan menggunakan Partial Least Square (PLS) dengan software SmartPLS 3.0. Hasil dari penelitian menunjukkan jika: 1) beban kerja berpengaruh positif dan signifikan terhadap stres kerja, 2) perceived organizational support berpengaruh negatif dan signifikan terhadap stres kerja, 3) beban kerja berpengaruh positif dan signifikan terhadap intention to leave, 4) perceived organizational support berpengaruh negatif dan signifikan terhadap intention to leave, dan 5) stres kerja berpengaruh positif dan signifikan terhadap intention to leave. Keywords: Beban Kerja, Perceived Organizational Support, Stres Kerja, Intention to Leave
PENGARUH JOB DEMANDS DAN FAMILY SUPPORTIVE SUPERVISOR BEHAVIORS TERHADAP STRES KERJA DAN KINERJA PEGAWAI (Studi pada Pegawai Kantor Pelayanan Pajak Pratama Malang Utara) Amadea, Talitha Zuleika; Afrianty, Tri Wulida
NIAGAWAN Vol. 14 No. 1 (2025): NIAGAWAN VOL 14 NO 1 MARET 2025
Publisher : Fakultas Ekonomi Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/niaga.v14i1.65057

Abstract

Penelitian ini dilatarbelakangi oleh adanya stres yang dialami oleh sebagian besar pegawai di bidang perpajakan khususnya pada KPP Pratama Malang Utara, serta capaian kinerja akibat beban kerja yang semakin meningkat tiap tahunnya. Penelitian terkait topik sumber daya manusia pada perusahaan bisnis seperti, stres kerja, kinerja, beban kerja, dan dukungan untuk pegawai juga ramai diteliti, namun penggunaan teori-teori ranah bisnis untuk diaplikasikan pada organisasi publik cukup jarang ditemui. Sehingga, dengan Job Demand Resource Model dan Social Exchange Theory selaku teori MSDM dan behaviors akan diaplikasikan pada sektor publik dengan tujuan untuk menganalisis pengaruh job demands dan family supportive supervisor behavior terhadap stres kerja dan kinerja pegawai pada Kantor Pelayanan Pajak Pratama Malang Utara selaku organisasi publik. Penelitian ini menggunakan explanatory research dengan pendekatan kuantitatif dan melibatkan 43 pegawai KPP Pratama Malang Utara yang didapat melalui metode non-probability sampling dengan teknik purposive sampling untuk menanggapi kuesioner. Penelitian ini menggunakan teknik analisis Structural Equation Model-Partial Least Square (SEM-PLS) melalui dua tahap analisis statistik, yaitu analisis Outer Model dan Inner Model, selanjutnya dilakukan uji bootstrapping untuk menguji hipotesis. Analisis data dijalankan menggunakan software SmartPLS 3.0. Hasil penelitian ini menunjukkan bahwa: 1) job demands berpengaruh positif signifikan terhadap stres kerja, 2) family supportive supervisor behaviors berpengaruh negatif signifikan terhadap stres kerja, 3) stres kerja berpengaruh negatif signifikan terhadap kinerja pegawai, 4) job demands berpengaruh negatif signifikan terhadap kinerja pegawai, dan 5) family supportive supervisor behaviors berpengaruh positif signifikan terhadap kinerja pegawai. Keywords: Job demands, family supportive supervisor behaviors, stres kerja, kinerja pegawai
PENGARUH SELF-EFFICACY, SELF-REGULATION, DAN SOCIAL SUPPORT TERHADAP KESIAPAN KERJA (SURVEI PADA MAHASISWA FAKULTAS ILMU ADMINISTRASI UNIVERSITAS BRAWIJAYA ANGKATAN 2019 & 2020) Azzahra, Sephia Athira; Afrianty, Tri Wulida
NIAGAWAN Vol. 14 No. 1 (2025): NIAGAWAN VOL 14 NO 1 MARET 2025
Publisher : Fakultas Ekonomi Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/niaga.v14i1.65058

Abstract

Tingkat kesiapan kerja yang rendah telah menjadi masalah yang mana hal ini dapat menyumbang pada tingkat pengangguran dari lulusan perguruan tinggi di Indonesia, terkhusus di Kota Malang. Oleh karena itu, dengan menggunakan Social Cognitive Theory, penelitian ini bertujuan untuk menganalisis pengaruh self-efficacy, self-regulation, dan social support terhadap kesiapan kerja pada mahasiswa Fakultas Ilmu Administrasi Universitas Brawijaya (FIA UB) angkatan 2019 dan 2020. Jenis penelitian ini explanatory research dengan menggunakan pendekatan kuantitatif. Data diambil dari 141 mahasiswa dengan menerapkan purposive sampling dan analisis data menggunakan software SPSS versi 29. Teknik pengujian data yang dilakukan meliputi uji validitas reliabilitas, uji asumsi klasik (uji normalitas, multikolinearitas, dan heteroskedastisitas), serta uji regresi linier berganda. Selanjutnya, dilakukan uji hipotesis menggunakan uji F, uji t, dan uji R2. Hasil penelitian ini menunjukkan (1) self-efficacy berpengaruh positif dan signifikan terhadap kesiapan kerja, (2) self-regulation berpengaruh positif dan signifikan terhadap kesiapan kerja, (3) social support berpengaruh positif dan signifikan terhadap kesiapan kerja, dan (4) self-efficacy, self-regulation, dan social support secara simultan berpengaruh positif dan signifikan terhadap kesiapan kerja. Keywords: Self-Efficacy, Self-Regulation, Social Support, Kesiapan Kerja
The Influence of Knowledge Management and Learning Organization on Competitive Advantage in Startups in Malang City with Organizational Creativity as a Mediating Variable (A Study on Startup Companies at Stasion Malang) Enaldi, Enaldi; Utami, Hamidah Nayati; Afrianty, Tri Wulida
Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi Vol 20, No 1 (2025): March
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v20i1.2025.pp1-23

Abstract

This study explores the impact of learning organization and knowledge management on competitive advantage, with organizational creativity as a mediating variable, within Malang’s startup ecosystem. Using a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from 104 startups. Results reveal that Learning Organization (β=0.289, p0.05) and Knowledge Management (β=0.260, p0.05) significantly enhance Competitive Advantage. Both Learning Organization (β=0.249, p0.05) and Knowledge Management (β=0.523, p0.05) positively influence Organizational Creativity, which subsequently strengthens Competitive Advantage (β=0.374, p0.05). Organizational Creativity partially mediates the impact of Learning Organization (β=0.093, p0.05) and Knowledge Management (β=0.196, p0.05) on Competitive Advantage. The model shows that 50.9% of what affects creativity in organizations and 65.5% of what affects their competitive advantage can be understood from the data. This highlights how important creativity and knowledge are for staying competitive over time. Findings emphasize the strategic value for startups in integrating learning and knowledge frameworks to maintain competitive positioning. Findings emphasize the strategic value for startups in integrating learning and knowledge frameworks to maintain competitive positioning. These insights apply not just to startups but also to industries like manufacturing, healthcare, and education. By focusing on learning, managing knowledge well, and encouraging creativity, these sectors can boost innovation, work more efficiently, and become more adaptable. This will help them stay competitive over time.
Accelerating digital transformation through digital leadership: strategies for innovation, sustainability, and organisational performance enhancement Nasrun, Muhammad Kahfi; Susilo, Heru; Afrianty, Tri Wulida
BISMA (Bisnis dan Manajemen) Vol. 17 No. 2 (2025)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v17n2.p264-291

Abstract

This study aims to explore how digital leadership accelerates the adoption of disruptive technologies, supports green innovation, and integrates digital transformation with hybrid work models to enhance organisational performance and employee well-being. Utilising a systematic literature review (SLR) approach and analysing 59 open-access articles from the Scopus database, this study identifies key trends in digital leadership literature. The findings show that digital leadership has gained increasing attention since 2021, particularly in the areas of business innovation, organisational resilience, and digital transformation. Major academic contributions come from Indonesia, Germany, and Malaysia. The adoption of AI and blockchain strengthens the effectiveness of digital leadership through data-driven decision-making, operational efficiency, and enhanced transparency. Furthermore, digital leadership promotes green innovation and sustainable business strategies while improving productivity and work-life balance through hybrid work models. The implications of these findings suggest that digital leadership is a key element in guiding organisations to adopt disruptive technologies, introduce green innovations, and design flexible work models. Organisations must develop adaptive, innovative, and technology-driven leadership to remain competitive and sustainable in the digital era.
How Servant Leadership and Career Development Shape Employee Voice Behavior and Retention: The Mediating Role of Engagement and Moderating Effect of Gender Ashfan, Mahadharu Ashifaati; Afrianty, Tri Wulida; Utami, Hamidah Nayati
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.09

Abstract

In today's competitive and dynamic business environment, employee retention and engagement are critical challenges, particularly in organizations with a large millennial workforce. This study aims to analyze the effects of servant leadership and career development policy on employee engagement, employee voice behavior, and employee retention among millennial employees at PT. Petrokimia Gresik, while also examining gender as a moderating variable. Utilizing a quantitative approach, this explanatory study was conducted with a sample of 256 employees selected through purposive sampling. Data were collected from employees across various departments at PT. Petrokimia Gresik was analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The study employs the Stimulus-Organism-Response (S-O-R) theory as a theoretical framework to investigate the psychological and behavioral responses elicited by organizational stimuli, including leadership practices and career development policies. The results reveal that both servant leadership and structured career development policy significantly enhance employee engagement, promote employee voice behavior, and increase retention rates. It is found that gender does not significantly moderate the relationship between employee engagement and employee voice behavior; however, it plays a significant role in moderating the effect of employee voice behavior on retention. According to these results, organizations that prioritize employee-oriented leadership and provide clear career development opportunities foster a work environment supporting active participation and commitment. The practical implication of this study is that companies should integrate the principles of servant leadership and develop a systematic career development framework within their human resource strategies to cultivate a loyal and engaged workforce aligned with the organization's long-term goals.
PENGARUH EKSPEKTASI USAHA TERHADAP HEDONIC MOTIVATION, HABIT DAN NIAT PERILAKU PENGGUNAAN APLIKASI TRANSPORTASI ONLINE (Studi Pada Pelanggan Gojek Indonesia Di Kota Malang) Yuliana, Ana; Astuti, Endang Siti; Afrianty, Tri Wulida
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (353.55 KB) | DOI: 10.21776/ub.profit.2020.014.02.10

Abstract

The development of the internet which is integrated with the smartphone application technology has made the business of transportation service  innovate by adopting online transportation applications. Online transportation applications are important to know whether the technology is really accepted by users. This paper provides literature  for use as a reference in research into the acceptance and use of information technology with the UTAUT2 model. GOJEK is an online transportation application that provides solutions and convenience in daily activities. In fact, the desire to use the GOJEK application is not only because of the need for convenience, but also because of the urge to get pleasure and habits using the GOJEK application in daily activities. In proving the statement, this research builds a conceptual model and hypothesis formulation that is used to conduct research on the use of online transportation applications. This study will use  sample of 130 customers who have used the GOJEK application for 1 or 3 months, then the data will be processed using PLS.
DOES ENTREPRENEURSHIP EDUCATION MATTER IN STUDENT’S ENTREPRENEURIAL INTEREST? Widodo, Wulan; Mawardi, M. Kholid; Afrianty, Tri Wulida
Profit: Jurnal Adminsitrasi Bisnis Vol. 16 No. 1 (2022): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (367.407 KB) | DOI: 10.21776/ub.profit.2022.-16.01.4

Abstract

One of the entrepreneurs' roles in a country is to increase national economic development. The importance of entrepreneurship is that it's able to reduce unemployment by creating jobs. One of the driving factors of entrepreneurial growth in a state is the role of university through entrepreneurship education. Higher education as an educational institution plays an important role in developing state economy by shaping the students and giving birth to entrepreneurs. Universities are responsible in educating and providing entrepreneurial abilities to their students in order to increase interest in entrepreneurship. This study focuses on examining the relationship between entrepreneurial traits, entrepreneurial skills, and contextual factors on motivation and their influence on entrepreneurial interest. The population in this study were undergraduate students from the 2017 and 2018 batches of Universitas Brawijaya and asample of 387 respondents was obtained. The use of analysis with SEM-PLS proves that entrepreneurial traits, entrepreneurial skills, and contextual factors have a positive and significant effect on motivation and entrepreneurial interest. However, this study found that motivation had no significant effect on entrepreneurial interest. In future research, it is expected to be able to develop research by adding other variables and indicators so that it is more varied and can add research findings, especially in the field of entrepreneurial interest.
How Knowledge Management, Technology Information, Employee Performance and Employee Satisfaction Work Together Refa, Nurefa Maulana; Nayati Utami , Hamidah; Afrianty, Tri Wulida
Profit: Jurnal Adminsitrasi Bisnis Vol. 18 No. 2 (2024): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.profit.2024.018.02.10

Abstract

The study's primary objectives are to determine how knowledge management and information technology affect employee performance, with employee satisfaction as an intervening variable. Information technology and knowledge management are crucial components of employee performance support in Easterntext. Scientists likewise estimated worker fulfillment as a mediating variable on employee performance. In order to ascertain the effects, knowledge management and information technology are used as variables to measure employee performance and employee satisfaction within the company. This study utilized an informative exploration approach with 92 respondents of the probability sampling method. SmartPLS 3 and partial least square structural equation modeling (PLS-SEM) were utilized for data analysis. The outcomes showed that knowledge management and technology information impacted employee performance through employee satisfaction at Easterentex. In this way, it is realized that the variable knowledge management, technology information, and employee satisfaction support and contribute to worker performance.
The Influence of Knowledge Management and Learning Organization on Competitive Advantage in Startups in Malang City with Organizational Creativity as a Mediating Variable (A Study on Startup Companies at Stasion Malang) Enaldi, Enaldi; Utami, Hamidah Nayati; Afrianty, Tri Wulida
EKUILIBRIUM : JURNAL ILMIAH BIDANG ILMU EKONOMI Vol 20 No 1 (2025): March
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v20i1.2025.pp1-23

Abstract

This study explores the impact of learning organization and knowledge management on competitive advantage, with organizational creativity as a mediating variable, within Malang’s startup ecosystem. Using a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from 104 startups. Results reveal that Learning Organization (β=0.289, p<0.05) and Knowledge Management (β=0.260, p<0.05) significantly enhance Competitive Advantage. Both Learning Organization (β=0.249, p<0.05) and Knowledge Management (β=0.523, p<0.05) positively influence Organizational Creativity, which subsequently strengthens Competitive Advantage (β=0.374, p<0.05). Organizational Creativity partially mediates the impact of Learning Organization (β=0.093, p<0.05) and Knowledge Management (β=0.196, p<0.05) on Competitive Advantage. The model shows that 50.9% of what affects creativity in organizations and 65.5% of what affects their competitive advantage can be understood from the data. This highlights how important creativity and knowledge are for staying competitive over time. Findings emphasize the strategic value for startups in integrating learning and knowledge frameworks to maintain competitive positioning. Findings emphasize the strategic value for startups in integrating learning and knowledge frameworks to maintain competitive positioning. These insights apply not just to startups but also to industries like manufacturing, healthcare, and education. By focusing on learning, managing knowledge well, and encouraging creativity, these sectors can boost innovation, work more efficiently, and become more adaptable. This will help them stay competitive over time.
Co-Authors Amadea, Talitha Zuleika Arik Prasetya, Arik Ashfan, Mahadharu Ashifaati Azzahra, Sephia Athira Enaldi, Enaldi Endang Siti Astuti Hamidah Nayati Utami Hardy, Human Heru Susilo Indriyani, Desty Sesiana M. Kholid Mawardi, M. Kholid Mudiasari, Yunita Reny Mukti, Suhari Nasrun, Muhammad Kahfi Nayati Utami , Hamidah Pangestuti, Edriana Prasetya, Eka Mulya Rahmania, Winda Refa, Nurefa Maulana Rizki Yudhi Dewantara, Rizki Yudhi Setiawan, Nyoman Gede Tryadhi Putra Widodo, Wulan Yuliana, Ana