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All Journal Jurnal Administrasi Bisnis Benefit: Jurnal Manajemen dan Bisnis Jurnal Riset Bisnis dan Investasi Tourism Scientific Journal Altasia : Jurnal Pariwisata Indonesia Jurnal Dharma Bhakti Ekuitas Applied Business and Administration Journal (ABAJ) Journal of Contemporary Issues in Primary Education
Sholihati Amalia
Jurusan Administrasi Niaga, Politeknik Negeri Bandung
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Tim dan Organisasi Pembelajar Raharso, Sri; Amalia, Sholihati
Jurnal Administrasi Bisnis Vol 7, No 2 (2011)
Publisher : Business Administration Study Program - Universitas Katolik Parahyangan

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Abstract

Organization landscape that growing more competitive require organizationto change self individually work-based becomes team setting. Team-basedorganizations is solution for getting the superordinate competitive ability. Basicallyteam potencies can empowered to produce high performance organization. Inother hand, with existence of team, then organization already a step goes forwardto transform become learning organization. This Organization is believed as theorganization structure that can produce continuous innovation.Keywords: team, competitiveness, learning organization
ANALISIS FOCUS GROUP UNTUK MENDETEKSI DOMAIN CUSTOMER DELIGHT Raharso, Sri; Amalia, Sholihati
Benefit Volume 9 No 1 Juni 2005
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

At the moment customer satisfaction represent norm obliged to given by every organization.Besides, research proves that satisfaction unable to guarantee the happening of customer loyalty.Delight believed by practitioner and academician as construct, which can guarantee customerloyalty. Unhappily, till now research for searching the domain of delight still very rare. Thisresearch tries to search that domain with qualitative technique. Results of focus group yield fivevariables becoming delight domain that are: justice, esteem, security, trust, and variety.
TRIMATRA UNTUK MEMENANGKAN PERSAINGAN: VALUE, KUALITAS JASA, DAN DELIGHT Amalia, Sholihati; Raharso, Sri
Benefit Volume 12 No 2 Desember 2008
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

Emulation level which progressively tightened to cause every organization should be able to give superior value to customer. Organization should be able to give the service quality such as those which wanted by the customer, not solely pursuant to specification of organization. If this matter happened, hence customernot even fulfilled its requirement, farther customer will feel delight. Outcome of delight customer is customer loyalty.
TRIMATRA UNTUK MEMENANGKAN PERSAINGAN: VALUE, KUALITAS JASA, DAN DELIGHT Amalia, Sholihati; Raharso, Sri
Benefit: Jurnal Manajemen dan Bisnis Benefit : Kumpulan Makalah Diskusi Dosen FE UMS Volume 12 No 2 Desember 2008
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v12i2.1283

Abstract

Emulation level which progressively tightened to cause every organization should be able to give superior value to customer. Organization should be able to give the service quality such as those which wanted by the customer, not solely pursuant to specification of organization. If this matter happened, hence customernot even fulfilled its requirement, farther customer will feel delight. Outcome of delight customer is customer loyalty.
ANALISIS FOCUS GROUP UNTUK MENDETEKSI DOMAIN CUSTOMER DELIGHT Raharso, Sri; Amalia, Sholihati
Benefit: Jurnal Manajemen dan Bisnis Benefit : Kumpulan Makalah Diskusi Dosen FE UMS Volume 9 No 1 Juni 2005
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v9i1.1208

Abstract

At the moment customer satisfaction represent norm obliged to given by every organization.Besides, research proves that satisfaction unable to guarantee the happening of customer loyalty.Delight believed by practitioner and academician as construct, which can guarantee customerloyalty. Unhappily, till now research for searching the domain of delight still very rare. Thisresearch tries to search that domain with qualitative technique. Results of focus group yield fivevariables becoming delight domain that are: justice, esteem, security, trust, and variety.
Pengaruh Kualitas Kehidupan Kerja Terhadap Kepuasan Kerja Karyawan Di Kantor Pusat PT Kereta Api Indonesia (Persero) Ulfah, Muthia; Amalia, Sholihati
Jurnal Riset Bisnis dan Investasi Vol 1, No 2 (2015): JURNAL RISET BISNIS & INVESTASI
Publisher : POLITEKNIK NEGERI BANDUNG

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Abstract

The quality of working life is one of the important things that must be considered by an organization or company because it will give an effect for satisfaction among employees. By maintaining the quality of working life and employee satisfaction, employee performance will be increased and company will be able to compete at Asean Free Trade Area or AFTA with a good employee. The purpose of this research is to know the effect of quality of working life on employee satisfaction at Head Office PT Kereta Api Indonesia (Persero). The quality of working life as the independent variable (X) and job satisfaction as the dependent variable (Y). The research methods of this research is descriptive methods with survey approach. Analyses of data used are descriptive analysis, a classic assumption test, regression test, correlation test and hypothesis test. The sample of this research is 315 employees. The result of descriptive analysis shows that quality of working life in a good category with mean 3.66 and job satisfaction at head office PT Kereta Api Indonesia (Persero) in a high category with mean 3.75. The result of simple linear regression, equation is Y = 30.451 + 0.414 X with R-square is 0.624 which show that quality of working life give effect 62.4% to job satisfaction, while 37.6% for job satisfaction is affected by other factors such as the organizational factors or individual factors that are not described in this study. Therefore, it can be concluded there is the effect of quality of working life on employee satisfaction at Head Office PT Kereta Api Indonesia (Persero).
Pengaruh Inovasi Produk Terhadap Keberhasilan Usaha Ramdan, Mohammad; Amalia, Sholihati
Jurnal Riset Bisnis dan Investasi Vol 1, No 3 (2015): JURNAL RISET BISNIS & INVESTASI
Publisher : POLITEKNIK NEGERI BANDUNG

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Abstract

Product innovation is very important to do, especially in running a business. A person who is innovative is usually closer to a new opportunity and is close to a success. Unfortunately, innovation is still very minimal done by entrepreneurs. It is proved by the persistence of the product leather jacket with classic models till this time and the lack of growth of the entrepreneurs in Central Industrial Leather Jacket Sukaregang. This study aims to know the influence of product innovation to business success in SMEs leather jacket Sukaregang industrial centers in Garut. In this research, product innovation is the variable (X) and the success of the business is a variable (Y). This research study was quantitative research with the research method used is the descriptive method and survey method. By type and method of the study, data analysis used is descriptive analysis, a classic assumption test, regression test, correlation and hypothesis testing. This study is using a non-probability quota sampling technique to determine the sample. The member sample in this study were 100 respondents who are entrepreneurs in SMEs leather jacket Sukaregang industrial centers in Garut. Results of simple linear regression, obtained by the equation Y = Y = 14.482 + 0.476 X with R-Square of 0.475. It shows that product innovation variable effect of 47.5% against the successive efforts, while the success of the business by 52.5% influenced by other factors such as quality of human resources, technology competencies, Organizational structure, business culture Culture, Strengths capital, business networks with outsiders. As for external factors such as government (economic policy, political, level of democratization) and non-government (economic system socio-cultural culture, infrastructure conditions and the level of public education) which is not described in this study. Therefore, it can be seen that there is significant product innovation to business success in SMEs leather jacket Sukaregang industrial centers in Garut.
PENGARUH LEADER MEMBER EXCHANGE TERHADAP KEPUASAN KERJA KARYAWAN Harahap, Rizka Nurhasti Agusta; Amalia, Sholihati
Jurnal Riset Bisnis dan Investasi Vol 2, No 2 (2016): JURNAL RISET BISNIS & INVESTASI
Publisher : POLITEKNIK NEGERI BANDUNG

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Abstract

Leaders have a responsibility to manage human resources. Thus it is necessary a good relationship between the leader and the employee support the achievement of organizational goals. But in fact, indirectly leaders give higher trust to some employee only and does not do justice to any of his employees. Therefore, the employees may feel dissatisfied with their jobs because they feel unappreciated or unnoticed. It became one of the reasons the employees resign. On 2015 the number of employees who resigned from PT Sandy Globalindo is big enough. It is certainly become a problem for the company and could adversely affect the sustainability of the company. This research aims to determine the influence of leader-member exchange to employee job satisfaction in PT Sandy Globalindo. Leader-member exchange is variable (X) and job satisfaction is a variable (Y). The research method that used is the analytic method with cross sectional approach. Analysis of the data that used is descriptive analysis, classic assumption test, regression test, correlation and hypothesis test. The sample in this research as many as 101 employees. Descriptive analysis showed that the leader-member exchange in PT Sandy Globalindo in the category enough with a mean of 2.91 and job satisfaction of employees at PT Sandy Globalindo in the category enough with a mean of 3.04. Simple linear regression test results, obtained equation Y = 3.681 + 0.382 0,759X with R square which indicates that the variable leader-member exchange impact of 38.2% on job satisfaction while amounting to 61.8% of job satisfaction influenced by other things that are not explained in this research. Therefore, it can be concluded that there is significant influence of leader-member exchange to employee job satisfaction in PT Sandy Globalindo.
Pengaruh Leader Member Exchange Terhadap Kepuasan Kerja Karyawan Harahap, Rizka Nurhasti Agusta; Amalia, Sholihati
Jurnal Riset Bisnis dan Investasi Vol 3, No 1 (2017): JURNAL RISET BISNIS & INVESTASI
Publisher : Jurnal Riset Bisnis dan Investasi

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Abstract

This research aims to determine the influence of leader member exchange to employee job satisfaction in PT Sandy Globalindo. Leader-member exchange is variable (X) and job satisfaction is a variable (Y). The research method that used is the analytic method with cross sectional approach. The sample in this research is 101 employees. Descriptive analysis showed that the leader-member exchange in PT Sandy Globalindo in the category enough with a mean of 2.91 and job satisfaction of employees at PT Sandy Globalindo in the category enough with a mean of 3.04. Simple linear regression test results indicate that the variable leader-member exchange impact of 38.2% on job satisfaction while amounting to 61.8% of job satisfaction influenced by other things that are not explained in this research. Therefore, it can be concluded that there is a significant influence of leader-member exchange to employee job satisfaction in PT Sandy Globalindo.
Pengaruh Stres Kerja Terhadap Kinerja Karyawan The Influence of Job Stress on Employees Job Performance Christy, Nadia Antonita; Amalia, Sholihati
Jurnal Riset Bisnis dan Investasi Vol 3, No 2 (2017): JURNAL RISET BISNIS & INVESTASI
Publisher : Jurnal Riset Bisnis dan Investasi

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Abstract

Every employee must have experienced job stress. Work stress can give positive effect but if excessive it will cause negative impact especially is on employee performance. Therefore work stress must be prevented and handled. Excessive job stress is also experienced by employees of production department at PT Catur Kartika Jaya which is engaged in making mosquito nets. Therefore this research was made to find out how the job stress faced by employees of the production of PT Catur Kartika Jaya and its influence on the performance of these employees. The results obtained through this study is that there is a strong and significant negative influence on work stress on the performance of production employee in PT Catur Kartika Jaya. Therefore, the authors suggest the company to do socialization about work stress management and various activities outside the work that can rest and refresh the soul and body. Setiap karyawan pasti pernah mengalami stres kerja. Stress kerja bisa memberi efek positif namun jika berlebihan maka akan menimbulkan dampak negatif terutama pada kinerja karyawan. Oleh karena itu stres kerja harus dicegah dan ditangani. Tekanan kerja yang berlebihan juga dialami oleh karyawan departemen produksi di PT Catur Kartika Jaya yang bergerak dalam pembuatan kelambu. Oleh karena itu penelitian ini dilakukan untuk mengetahui bagaimana tekanan kerja yang dihadapi karyawan produksi PT Catur Kartika Jaya dan pengaruhnya terhadap kinerja karyawan tersebut. Hasil yang diperoleh melalui penelitian ini adalah ada pengaruh negatif yang signifikan dan signifikan terhadap stres kerja terhadap kinerja pegawai produksi di PT Catur Kartika Jaya. Oleh karena itu, penulis menyarankan perusahaan untuk melakukan sosialisasi tentang manajemen stres kerja dan berbagai kegiatan di luar pekerjaan yang dapat beristirahat dan menyegarkan jiwa dan raga.
Co-Authors Any Noor, Any Aprilla, Ingga Widi Aprillia, Shinta Christy, Nadia Antonita Christy, Nadia Antonita Eka Ridha Nofrida Fadhilah, Maulida Wahyu Halilah, Ii Harahap, Rizka Nurhasti Agusta Harahap, Rizka Nurhasti Agusta IRWAN SETIAWAN nartani, C. indah Nissa, Ulfa Nurul Nissa, Ulfa Nurul Nugroho, Irfan Adi Putera, Irgi Buana Ramdan, Mohammad Sri Raharso Sri Surjani Tjahjawati Suryana, Marceilla Sutisna, Ma’mun Ulfah, Muthia Veneta, Febyola Veneta, Febyola Widaningsih, Ulfa YAYAN FIRMANSYAH, YAYAN