Article Per Year (5 Year)
p-Index From 2020 - 2025
5.37
P-Index
This Author published in this journals
All Journal International Journal of Informatics and Communication Technology (IJ-ICT) Jurnal Buana Informatika Jurnal JSIKA JPPPF (Jurnal Penelitian dan Pengembangan Pendidikan Fisika) JIPF (Jurnal Ilmu Pendidikan Fisika) JRST (Jurnal Riset Sains dan Teknologi) JAS-PT Jurnal Analisis Sistem Pendidikan Tinggi Jurnal Penelitian dan Pengkajian Ilmu Pendidikan: e-Saintika Jurnal Manajemen Bisnis Jurnal Pengabdian UNDIKMA Journal of Applied Computer Science and Technology (JACOST) Lumbung Inovasi: Jurnal Pengabdian Kepada Masyarakat Society : Jurnal Pengabdian dan Pemberdayaan Masyarakat Journal of Technology and Informatics (JoTI) Empiricism Journal Jurnal Sistem Informasi Universitas Dinamika Jurnal Atma Inovasia
Tan Amelia
Universitas Dinamika
Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Nursing Physics Public Health Social Sciences Other

Published : 142 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal of Applied Computer Science and Technology (JACOST)

 1 
Implementasi Re-design UI/UX Website Fumigasi Untuk Meningkatkan Customer Experience Faisal Maulana Akbar; Ayouvi Poerna Wardhanie2; Tan Amelia
Journal of Applied Computer Science and Technology Vol 4 No 2 (2023): Desember 2023
Publisher : Indonesian Society of Applied Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jacost.v4i2.488

Abstract

Fumigation website is a website owned by PT. Prana Argentum which is used as a platform for disseminating information related to pest control. However, based on interviews with company owners, there are some drawbacks such as the appearance of the website is not very user friendly, the information provided is difficult to find. This is also supported by the results of the UEQ pre-survey of website users, where the results of the 6 UEQ scale get the "bad" criterion, which means the low usability value of the website. This study aims to determine the suitability of the company's website in improving customer experience. To overcome the display problems on the website, a solution is needed, namely redesigning the UI/UX design using the double diamond methodology and usability testing along with UEQ. The result of this research is a redesign of the UI/UX design by adding new features such as a price quote feature, an appointment feature, and a transaction feature. To improve the customer experience, researchers also pay attention to the use of colors, fonts, language styles, to user-friendly navigation flows. In this study, two types of tests were carried out, namely usability testing with the Maze tools and UEQ testing. The usability testing results obtained a usability score of 87 which can be said to be good in terms of its usability value. Based on the results of the UEQ test, it is known that there is an increase in the mean value on all UEQ scales. It is proved that the highest mean value is on the perspicuity scale of 2.09 points and the lowest value is on the novelty scale with a value of 1.53 points. the results of the UI/UX website design of PT. Prana Argentum Corporation is classified as good, proper, and acceptable to users.
Co-Authors A. B. Tjandrarini Achmad Andi Setyawan Afif Fathurrahman Agus Dwi Churniawan, Agus Dwi Ahmad iqbal yunus Alex Slamet Suhamto Andreas Yanuar Prasetianto Angga Hanggar Satyawan Anjik Sukmaaji Anshor, Mohamad Mujahidin Antok Supriyanto Ardi Slamet Suhamto Ardy Setiawan Ariady, Muhammad Rifki Ariady, Muhammad Rifki Arifin Puji Widodo Arzak, Kirana Aureola Ayouvi Poerna Wardhanie Bahar, Muhammad Ridwan Bahar, Muhammad Ridwan Bambang Hariadi Bhaga Yanuardo Missa Binar Kurnia Prahani Budi Jatmiko Budi Jatmiko Candra Dwi Wicaksono Putro Christy Mitha Renata Dewandaru, Kalista Wiwaha Dewandaru, Kalista Wiwaha Dita Astrina Maysaroh Efendi, Luvi Eko Yudha Sadham Purnama Elfasa, Zayed Elfasa, Zayed Eridiar, Nisa Erwin Sutomo Fadila, Rullyana Nur Faisal Maulana Akbar Ferry Romidhoni Aprilianto Henry Bambang Setyawan I Putu Agus Hendrayana Surya Indah K, Weny Indah K, Weny Insan, R. Iqbal Amirul Irfandi Agung Perdana Jamali, Nashir Januar Wibowo Juliana Poernomo Putri Julianto Lemantara Kalista Wiwaha Dewandaru Ketut Rini A. Dewi Kirana Aureola Arzak Kurniawan, Mochammad Lucky Andrean Wahyudi Luvi Efendi M. Indra Nurdin Unggul Pambudi M. J. Dewiyani Sunarto Maulana, Muhammad Septian Maulana, Muhammad Septian Maulana, Nanda Rizka Maysaroh, Dita Astrina Meisya Jala Girinda Mohammad Andriyas Muhammad Ridwan Bahar Muhammad Rifki Ariady Muhammad Sarwani Ndoili, Gustianita Detika Ndoili, Gustianita Detika Neswary, Shalsa Billa Ardhana Nita Suviani Nova Allysa Qotrunnada Ony Prabowo Pambudi, M. Indra Nurdin Unggul Pambudi, M. Indra Nurdin Unggul Permadi, Ageng Permadi, Ageng Poerna Wardhanie, ayouvi Prabowo, Ony Prasetianto, Andreas Yanuar Prasetianto, Andreas Yanuar Pristianti, Mila Candra Purnama, Eko Yudha Sadham Purnama, Eko Yudha Sadham Putra, Septian Dwi Kusuma Putra, Septian Dwi Kusuma Putri, Aulia Maharani Putro, Candra Dwi Wicaksono Qotrunnada, Nova Allysa R. Iqbal Amirul Insan Rachmawati, Indah Suryaning Rahman Fadillah Sugandhi Rahmawati, Endra Renata, Christy Mitha Renata, Christy Mitha Rizki Ramadhan Rr. Dewintha Indriyanti Rudi Santoso Rudi Santoso Rudi Santoso, Rudi Saiyidah Mahtari Salma Maghfira Santosa, Shella Adelia Septian Dwi Kusuma Putra Setiawan, Ardy Setiawan, Ardy Setyawan, Achmad Andi Shalsa Billa Ardhana Neswary Shirly Syamsiah Siswo Martono, Siswo Soemarno, Dewangga Pramananda Sugito, Tri Evania Sukasdi, Lailatul Fitri Kanthi Sulistiowati Sulistiowati Sulistiowati Sulistiowati Sulistyowati Sulistyowati Sulistyowati Sulistyowati SULIYANAH SULIYANAH Syamsiah, Shirly Syamsiah, Shirly Tegar Heru Susilo Teguh Sutanto Tito Akbar Firmanda Togatorop, Ester Debora Tri Evania Sugito Tri Sagirani Tukloy, Eka Putri D Tukloy, Eka Putri D Ubaidillah, Prayugi Vivine Nurcahyawati Wahyudi, Lucky Andrean Wahyudi, Lucky Andrean Wahyuni, Anita Dwi Wahyuni, Anita Dwi Wardani, Nur Mohamad Prima Putra Wardhanie, Ayouvi Wulandari, Sri Hariani Eko Yamanta, Ongky Anjar Yoppy Mirza Maulana Yoppy Mirza Maulana yunus, Ahmad iqbal yunus, Ahmad iqbal Zayed Elfasa