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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat ATRABIS: Jurnal Administrasi Bisnis (e-Journal) Indo-MathEdu Intellectuals Journal Jurnal Minfo Polgan (JMP) Jurnal Medicare NJMS Jurnal Literasi Indonesia
Sulistianingsih
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Health Professions Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences

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Journal : NJMS

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GAMBARAN PROSEDUR DAN SISTEM MANAJEMEN INSTALASI GAWAT DARURAT (IGD) DI RUMAH SAKIT JIWA MUTIARA SUKMA PROVINSI NUSA TENGGARA BARAT Sulistianingsih; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 11 (2025): Nusadaya Journal of Multidiciplinary Studies, January 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i11.75

Abstract

Emergency Room is an important component in the health service system in a mental hospital, which handles patients with acute psychiatric conditions. This study aims to describe the procedures and management systems of the Emergency Room at Mutiara Sukma Mental Hospital, West Nusa Tenggara Province in 2025. The study used a qualitative approach with in-depth techniques to three main informants, the Emergency Room Coordinator, Emergency Room and Emergency Room Administration officers. The results of the study indicate that the implementation of the Emergency Room Service procedure has followed the Standard Operating Procedure, supported by a management system based on the Plan-Do-Study-Act method, medical team communication with the S-BAR approach, and administrative management using a combination of Electronic and manual systems. Staff performance evaluations are carried out periodically, and the patient feedback system is the basis for improving the quality of service.
Co-Authors Agus Nurul Hidayah Alia Gantina Shiti Mariam Andina Dwijayanti Arbiana Putri Arifannisa Ayuningrum, Syamzah Budi Harto Budi Harto Dwi Puryati Fitri Amelia Hegar Harini Herlina Hery Syaerul Homan Lale Ajeng Khalifatun Wardani Lina Parlina Linda Daniati Melinda masrum masrum Nurzakiah, Hana Octaviani , Rini Permana, Hara Prananosa, Ahmad Gawdy Ripki, Ahmad Jauhari Hamid Shanty Sriharyati Slamet Mardiyanto Rahayu Sri Marhanah Terminanto, Ade Ananto Wahyu Aprilyaningsih