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Journal : Journal of the Community Development in Asia

A Study on Unemployment rate of Youth Graduates Student in Malaysia Gan, Kia Hui; Teoh, Kok Ban; Cheah, Zong Bin; Teh, Wan Xin; Tan, Qing Yee; Ng, Ningze; Goh, Yi Lin; Prerna, Kumari; Kanoujiya, Snehal Deepak
Journal of The Community Development in Asia Vol 7, No 2 (2024): May 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v7i2.2113

Abstract

This research aims to investigate how English Proficiency, Employability Skills and Job Mismatch affect unemployment rate among youth graduate students. This quantitative research distributed an online questionnaire to collect data from 300 unemployed youth graduate students. The findings concluded that  English proficiency and job mismatch  have significant positive relationship with unemployment rate, whereas employability skills possess a significant negative relationship with unemployment rate. The findings contribute to the continuous improvement on unemployment rate among the youth graduate students of Malaysia by English proficiency, employability skills and job mismatch.
A Study on Unemployment rate of Youth Graduates Student in Malaysia Gan, Kia Hui; Teoh, Kok Ban; Cheah, Zong Bin; Teh, Wan Xin; Tan, Qing Yee; Ng, Ningze; Goh, Yi Lin; Prerna, Kumari; Kanoujiya, Snehal Deepak
Journal of The Community Development in Asia Vol 7, No 2 (2024): May 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v7i2.2113

Abstract

This study delves into the dynamics of unemployment rate among recent graduates within the first two years post-graduation. By employing Partial Least Square (PLS) as a statistical tool, the research aims to assess both the measurement and structural models, providing valuable insights into the factors influencing unemployment. This research aims to investigate how English proficiency, employability skills and job mismatch affect unemployment rate among youth graduate students in Malaysia. This quantitative research distributed an online questionnaire to collect data from 300 unemployed youth graduate students. The findings implies that English proficiency and job mismatch have significant positive relationship with unemployment rate, whereas employability skills possess a significant negative relationship with unemployment rate. The findings contribute to the continuous improvement on unemployment rate among the youth graduate students of Malaysia by English proficiency, employability skills and job mismatch
Enhancing Business Performance through Social Media Platforms Amid the COVID-19 Pandemic: A Study on Shopee in Malaysia Gan, Kia Hui; Das, Abhijit; Puvaneswaran, Vivekka; Rajandran, Parindran; Cheng, Zhichai; Li, Zhengang; Alothman, Salem; Almutairi, Nojoud
Journal of The Community Development in Asia Vol 5, No 3 (2022): September 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v5i3.1504

Abstract

Since corona-virus disease (COVID-19) has caused a major economic shock, entrepreneurs such as small business owners, agents, and drop shippers face enormous obstacles to carry out their businesses. This study aims to investigate the extent of social media platforms such as Youtube, Facebook, and Instagram in attracting customers towards Shopee, leading its business performance. This brief discusses how the COVID-19 crisis is accelerating an expansion of e-commerce especially Shopee towards customers, likely involving a long-term shift of e-commerce transactions from luxury goods and services to everyday necessities in conjunction with driving users' satisfaction, leading to business performance improvements. An online survey questionnaire is used for data collection and the respondents consist of a total of 150 Shopee users (buyers) from Malaysia. The findings of this study serve a valuable insight and guidelines for businesses to integrate into social media platforms for effective marketing as well as potential future development.Keywords: Business performance, COVID-19, E-commerce, Entrepreneurs, Shopee, Social media.
The Performance of Foodpanda: A Study of Customer's Perspective and Satisfaction in Malaysia and India Gan, Kia Hui; Kuek, Thiam Yong; Rout, Kabir; Sharihan, Nurul Nor; Qanietah, Nurul; Omar, Omar; Ong, Yun Ru
Journal of The Community Development in Asia Vol 5, No 2 (2022): May 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v5i2.1498

Abstract

ABSTRACT This research paper aims to examine the performance of Foodpanda. Foodpanda is an online grocery and food delivery platform based in Berlin, Germany. Currently, it is the largest food delivery and grocery delivery platform in Asia. The objective of this paper is to study the perception and satisfaction levels of customers using Foodpanda and the service quality provided by Foodpanda. The impact of Covid-19 has affected the entire world and the reliance on food delivery apps has been doubled. Thus, the perception and satisfaction levels of users of Foodpanda and its services need to be explored and evaluated. The researchers collected the data using a structured questionnaire and a sample of 104 Foodpanda customers from India and Malaysia. The data examine the claims of Foodpanda regarding customer satisfaction and their perception of the market. The research shows that most people who ordered are satisfied with Foodpanda, including the delivery speed, price, and promotion.Keywords: Foodpanda, performance, customer perception, customer satisfaction.