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All Journal Jurnal Kesehatan Masyarakat Jurnal Manajemen Kesehatan Indonesia HIGEIA (Journal of Public Health Research and Development) Journal of Health Education Adi Widya : Jurnal Pengabdian Masyarakat Media Ilmu Kesehatan Jurnal Surya Masyarakat An-Nadaa: Jurnal Kesehatan Masyarakat Jurnal Surya Masyarakat Jurnal Kesehatan Tambusai Indonesian Journal of Health Community Jurnal Abdi Masyarakat Indonesia Society: Jurnal Pengabdian Masyarakat Borneo Community Health Sevice Journal PEKAT : Jurnal Pengabdian Kepada Masyarakat MANGGALI
Wahyuni Arumsari
Universitas Ivet
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Analisis Kualitas Layanan pada Aplikasi Mobile JKN dengan Tingkat Kepuasan Pengguna Mobile JKN BPJS Kesehatan di Kabupaten Demak Rohmah, Saidatur; Desty, Rani Tiara; Arumsari, Wahyuni
Indonesian Journal of Health Community Vol 5 No 1 (2024): Volume 5 No 1 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i1.3161

Abstract

Demak Regency is part of the working area of BPJS Kesehatan Semarang Branch with a service usage rate of 86.96% in March 2022. The purpose of this study is to analyze the relationship between the quality of JKN mobile application services with the satisfaction of JKN BPJS Kesehatan mobile users in Demak Regency. This research method uses a quantitative approach with a cross-sectional type to analyze the relationship between JKN mobile application service quality and user satisfaction in Demak Regency. The data analysis technique uses univariate and bivariate analysis with the Chi-square test. The results showed that there was a relationship between the quality of service on the JKN mobile application and the satisfaction of JKN BPJS Kesehatan mobile users in Demak Regency which included the following components: efficient (Efficiency) with a p-value of 0.002<0.05; fulfillment (fullfilment) p-value 0.002<0.05; System Availability p-value 0.004<0.05; Privacy P-value 0.000<0.05 responsiveness p-value 0.001<0.05; compensation p-value 0.032<0.05; contact p-value 0.319>0.05. Of the 7 dimensions, only the contact dimension has no relationship with the satisfaction of JKN BPJS Kesehatan mobile users because the value is >0.05. The overall percentage of user satisfaction is 80%. It can be concluded that to increase the satisfaction value of JKN mobile users, the quality of service in the box dimension needs to be improved.
Hubungan Kinerja Perawat Dengan Kepuasan Pasien Di Rumah Sakit X Kabupaten Semarang Rismiyanto, Rismiyanto; Marchamah, Dwi Nur Siti; Arumsari, Wahyuni
Indonesian Journal of Health Community Vol 5 No 1 (2024): Volume 5 No 1 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i1.3299

Abstract

Nursing services have an influence on the quality of health services. A nurse has the responsibility to provide good performance when providing health services, where they are in direct contact with consumers. Nursing performance is based on established guidelines and standards which serve as a reference in health services. The aim of this research was to determine the relationship between nurse performance and patient satisfaction at Hospital X, Semarang Regency. The type of research used is quantitative with observational analytics. The research used a cross sectional approach. The population in this study were 1,653 inpatients in 2023 at Hospital X Semarang Regency. The sample for this study was 95 patients undergoing inpatient treatment at Hospital X Semarang Regency in 2023, calculated using the Slovin formula. The results of the study showed that the performance of nurses at Hospital Meanwhile, patient satisfaction at Hospital From this research, there is a relationship between nurse performance and patient satisfaction with a significant value (p-value) of 0.001 (<0.05).
Pengetahuan, Sikap dan Perilaku Pencegahan COVID-19 pada Pedagang di Pasar Sampangan Kota Semarang Desty, Rani Tiara; Arumsari, Wahyuni; Rohmah, Saidatur
Indonesian Journal of Health Community Vol 2 No 1 (2021): July 2021
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v2i1.1631

Abstract

Coronavirus Disease (COVID-19) menjadi tantangan dunia kesehatan saat ini. Kasus COVID-19 di Indonesia masih menunjukkan tren peningkatan setiap harinya. Kota Semarang sebagai pusat pemerintahan Jawa Tengah memiliki jumlah kasus COVID-19 terbanyak dengan total 24.660 kasus dan 1.957 kasus kematian. Penularan COVID-19 paling memungkinkan terjadi pada pekerja di sektor umum salah satunya pedagang pasar tradisional. Penelitian ini bertujuan untuk menganalisa hubungan antara pengetahuan dan sikap terhadap perilaku pencegahan COVID-19 pada pedagang di Pasar Sampangan, Kota Semarang. Penelitian ini menggunakan studi obeservasional analitik dengan rancangan cross-sectional. Populasi dalam penelitian ini adalah seluruh pedagang di Pasar Sampangan yang berjumlah 210 orang dengan sampel sebanyak 53 orang Metode sampling yang digunakan adalah simple random sampling. Hasil penelitian ini menunjukkan ada hubungan antara pengetahuan dengan perilaku penerapan protocol kesehatan (p=0,01) serta ada hubungan antara sikap dan perilaku penerapan protocol kesehatan pedagang di Pasar Sampangan (p=0,014). Pemberian pengetahuan yang valid dan komperhensif dari Petugas Kesehatan dapat meningkatkan perilaku penerapan protocol kesehatan pada pedagang di Pasar Sampangan.
Hubungan Kualitas Pelayanan Bagian Pendaftaran Rawat Jalan terhadap Kepuasan Pasien RS X Purwodadi Arumsari, Wahyuni; Arum, Hermin Diah Puspita; Desty, Rani Tiara
Indonesian Journal of Health Community Vol 4 No 2 (2023): Volume 4 No 2 Tahun 2023
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v4i2.2940

Abstract

Service quality has a direct impact on patient satisfaction assessments. In Purwodadi Regency there are only twelve hospitals. One of these hospitals is Hospital X, which is the most preferred reference by the public. The aim of this research is to determine the relationship between service quality in the registration department and outpatient satisfaction at X Purwodadi Hospital. The approach taken in this research is quantitative-analytic with a cross sectional study. This research was carried out from April to July 2023. Samples were taken using accidental sampling with a population of 107,520 patients and samples taken of 100 respondents using the Slovin formula calculation. The research instrument used a structured questionnaire. The results of the research show that there is a relationship between the quality of registration department services and outpatient satisfaction at Hospital X Purwodadi which includes components: tangibles with a p-value of 0.000 < 0.05; reliability with p-value 0.006 < 0.05; responsiveness with p-value 0.000 < 0.05; assurance with a p-value of 0.000 < 0.05; and empathy with a p-value of 0.000 < 0.05. Overall, the total percentage of patient satisfaction is 70%. Thus, it can be concluded that to increase patient satisfaction scores, hospitals are obliged to improve the quality of service in every department.
Gambaran Penerimaan Vaksin COVID-19 di Kota Semarang Arumsari, Wahyuni; Desty, Rani Tiara; Kusumo, Wahyu Eko Giri
Indonesian Journal of Health Community Vol 2 No 1 (2021): July 2021
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v2i1.1682

Abstract

Indonesia mulai melakukan vaksinasi pada 13 Januari 2021 secara gratis bagi seluruh masyarakat. Kota Semarang sebagai salah satu episentrum penyebaran COVID-19 di Jawa Tengah ikut memulai program vaksinasi. Penelitian ini bertujuan untuk mengetahui bagaimana penerimaan masyarakat Kota Semarang terhadap Vaksin COVID-19. Jenis penelitian ini adalah deskriptif kuantitatif dengan menggunakan desain cross sectional. Sasaran dalam penelitian ini adalah seluruh masyarakat pengguna internet di Kota Semarang dengan rentang usia 18-59 tahun yang bersedia menjadi responden. Responden yang berhasil dikumpulkan dalam penelitian ini berjumlah 200 orang. Data responden dikumpulkan melalui angket yang disebar secara daring melalui google form pada 10 Januari – 10 Februari 2021. Hasil dalam penelitian ini mengungkapkan bahwa, dari 12 pernyataan seputar penerimaan masyarakat Kota Semarang terhadap Vaksin Covid-19, sebanyak 9 penyataan direspon secara negatif. Diantaranya: keamanan dan efektivitas vaksin, kehalalan vaksin, virus mampu hilang dengan sendirinya, virus merupakan produk propaganda, dan kemampuan pemerintah mengatasi pandemi. Hal ini mengindikasikan bahwa edukasi terhadap masyarakat perlu ditingkatkan mengingat konsensus penerimaan (Receiving/Attending) merupakan tahapan selanjutnya dari pengetahuan (knowledge).
NAPZA, HIV & AIDS Dalam Perspektif Remaja: Rekomendasi Kebijakan Untuk Pengendalian Perilaku Beresiko Dwi Nur Siti Marchamah; Wahyuni Arumsari; Risas Dika Maulana
An-Nadaa: Jurnal Kesehatan Masyarakat (e-Journal) Vol 12, No 2 (2025): AN-NADAA JURNAL KESEHATAN MASYARAKAT (DESEMBER)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Adolescents are a group vulnerable to risky behaviors such as promiscuity, drug abuse, and HIV & AIDS infection, due to limited understanding and access to accurate information. Objective: This study aims to evaluate the level of adolescents' understanding of drugs, HIV & AIDS, and identify existing misconceptions as a basis for developing appropriate prevention education strategies. Method: This study used a mixed-methods approach with a sequential explanatory design. It was conducted in July-September 2025 at SMP Negeri X Semarang. The study population included all 355 adolescents at the school, with a sample of 188 adolescents determined using the Slovin Formula and cluster random sampling techniques. Quantitative data were collected through questionnaires, while qualitative data were obtained from interviews with 5 adolescents. Results: The analysis shows that the majority of adolescents have a good understanding of drugs, HIV & AIDS. However, there are misconceptions about how HIV is transmitted. This finding emphasizes the need for more in-depth educational interventions to correct these misunderstandings. Conclusion: Further education is needed so that adolescents are more selective in receiving information related to drugs, HIV & AIDS, and reduce risky behaviors. Schools are expected to strengthen supervision and provide more comprehensive education, including through mass media and social media platforms, to make prevention programs more effective.
Peningkatan Kapasitas Kader melalui Pemanfaatan Ubi Cilembu dan Singkong sebagai Pangan Tambahan dntuk Pencegahan Stunting di Desa Kecepak Marchamah, Dwi Nur Siti; Arumsari, Wahyuni; Ayu Eka Pustika Dewi, Restu; Sudrajat, Agus
Jurnal Abdi Masyarakat Indonesia Vol 6 No 1 (2026): JAMSI - Januari 2026
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/jamsi.2482

Abstract

Permasalahan rendahnya pengetahuan kader kesehatan di Desa Kecepak, Kabupaten Batang menyebabkan kurangnya inovasi dalam penyediaan menu pangan lokal untuk pencegahan stunting pada anak. Pengabdian ini bertujuan meningkatkan kapasitas kader dalam mengolah ubi cilembu dan singkong sebagai pangan lokal bernutrisi tinggi melalui pelatihan dan pendampingan berbasis keluarga. Metode kegiatan meliputi koordinasi awal dengan kader, penyusunan resep menu tambahan, penyampaian materi gizi seimbang dan pencegahan stunting, pelatihan praktik pengolahan pangan, serta pendampingan penerapan di rumah tangga. Evaluasi dilakukan melalui observasi praktik, penilaian keterampilan, serta pretest–posttest. Hasil menunjukkan peningkatan pengetahuan kader dari rata-rata 52,4 menjadi 83,6, keterampilan pengolahan menu menjadi lebih variatif dan disukai anak, serta keluarga mulai rutin memanfaatkan pangan lokal sebagai sumber gizi harian. Program ini memperkuat peran kader sebagai agen perubahan dalam praktik gizi keluarga. Pendekatan pemberdayaan dan pemanfaatan bahan lokal terbukti efektif, sehingga layak dikembangkan secara berkelanjutan untuk memperluas dampak pencegahan stunting.
Gambaran Pelaksanaan Proses Assembling Berkas Rekam Medis Pada Pasien Rawat Inap Di Rumah Sakit X Purwodadi Ningrum Tri Wahyuni; Wahyuni Arumsari; Dwi Nur Siti Marchamah
Indonesian Journal of Health Community Vol 5 No 2 (2024): Volume 5 No 2 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i2.3170

Abstract

Medical records in hospitals are a crucial aspect that reflects the quality of service, measured through the completeness of information filling. The purpose of this study was to identify the function of the assembling process, understand the implementation of the main tasks of assembling, and analyze the inhibiting factors in the assembling process at Rumah Saki X Purwodadi. Descriptive qualitative method was used in this research. Data were collected through observation, interviews, and documentation. Data processing with source triangulation involved four informants. Data analysis used the Miles and Huberman method for reduction, data presentation, and conclusion. The results showed the excellence of the medical record assembling process at Hospital X, especially in form preparation, information documentation, document control, and patient identification supervision. Challenges were found such as form filling errors and constraints in supervision, which could affect the integrity of medical records. Analyze assembling tasks such as the efficiency of re-assembling forms and the importance of careful examination of medical record data. Improvements were needed such as medical record form filling errors. Constraining factors included staff attitudes affecting service quality and low motivation due to high workload. Suggestions involve periodic training, increased staff motivation, and adoption of medical record technology.
Hubungan Kualitas Layanan Kesehatan Dengan Minat Kunjungan Ulang Pasien Rawat Jalan Di Klinik Pratama Syafana Medika Dewi Sri Rahayu; Dwi Nur Siti Marchamah; Wahyuni Arumsari
Indonesian Journal of Health Community Vol 5 No 2 (2024): Volume 5 No 2 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i2.3554

Abstract

Pratama Syafana Medika Clinic has experienced an up-and-down trend in the number of outpatients over the last six months. Based on initial observations, the causes of the decrease in the number of patients include poor quality of services provided, slow treatment of patients, inadequate medical equipment, and inadequate building facilities. The type of research is quantitative analytical with a cross-sectional research design. The study population included all 3,151 patients at the Pratama Syafana Medika Clinic. Next, to determine the sample size, researchers used the Slovin formula. The sampling technique uses purposive sampling. The results of bivariate research using the chi-square test show that the relationship between the quality of health services on the dimensions of reliability is obtained at sig-p= 0.002, responsiveness is obtained at sig-p= 0.001, assurance is obtained at sig-p= 0.001, empathy is obtained ) obtained sig-p= 0.001, direct evidence (tangible) obtained sig-p= 0.000 which means there is a relationship between quality of health services on patient interest in repeat visits at Pratama Syafana Medika Clinic. Suggestions for Pratama Syafana Medika Clinic to further improve the quality of health services to increase the number of patients interested in repeat visits.
Pemanfaatan Media Sosial Instagram Sebagai Media Promosi Kesehatan Untuk Meningkatkan Efektivitas Pelayanan Kesehatan Ibu Dan Anak Di Puskesmas X Laeli Malida Dela Sabila; Wahyuni Arumsari; Dwi Nur Siti Marchamah
Indonesian Journal of Health Community Vol 6 No 2 (2025): Volume 6 Nomor 2 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i2.4178

Abstract

Health Center X, one of the health centers that, in its health promotion activities for maternal and child health services in Semarang City, uses the Instagram social media. In a preliminary study, it was found that no data or evaluation showed how effective the use of Instagram was in improving the achievement of maternal and child health services. The study aimed to determine the relationship between the use of Instagram social media as a health promotion medium to improve the effectiveness of maternal and child health services at Health Center X. This type of research was quantitative with a cross-sectional approach. Data analysis used chi-square. The results of the study stated that the variable of the use of Instagram social media as a promotional medium was that 57% of respondents stated it was good. The variable of the effectiveness of maternal and child health services that 54% of respondents stated it was effective. There was a relationship between the use of Instagram social media as a promotional medium and the effectiveness of maternal and child health services at Health Center X because the p-value <0.001. Suggestions for conducting periodic monitoring evaluations to determine the effectiveness of health promotion and services.
Co-Authors Agita Tri Cahyani Al Dina Yuliana Anggie Monica Arum, Hermin Diah Puspita Ayu Eka Pustika Dewi, Restu Chairunisa Nur Rarastiti Chrisdayanti, Mitha Dewi Sri Rahayu Dina Supriyati Eka Nur Amalia Septianingsih Feiza Jaya Dilaga Hana Zhafirah Kusumo, Wahyu Eko Giri Laeli Malida Dela Sabila Mama, Laili Anisyah Zahrotul Maria Sumiati Amabi Nida Hudani Sabila Ningrum Tri Wahyuni Nur Siti Marchamah, Dwi Pustika Dewi, Restu Ayu Eka Putri Sima Putri, Rita Amelia Rani Tiara Desty Revalina Alya Syaharani Risas Dika Maulana Rismiyanto, Rismiyanto Rita Amelia Putri Rohmah, Saidatur Sekawanie, Denayu SETIAWATI, AYU SRI RAHAYU Stepvani Iqbal Kurnia Setia Budi Sudrajat, Agus Triwahyuni, Yeni