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Kepuasan Nasabah Dilihat dari Faktor Banking Service Quality dan Penggunaan Teknologi Digital dalam Pembukaan Rekening Tabungan Baru Kezia Greatania Galvin; Sudarmadi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.5707

Abstract

                   This study aims to analyze the impact of Bank Service Quality (BSQ) and digital technology utilization on customer satisfaction at Bank BCA. This research is conducted due to the importance of enhancing service quality and digital technology in the banking industry. The study subjects are customers using new savings account services at the Surakarta branch of Bank BCA, with a sample of 120 randomly selected respondents. Data were collected through a survey questionnaire and analyzed using multiple linear regression. The results indicate that BSQ and digital technology utilization significantly affect customer satisfaction, with an R Square value of 0.956, meaning 95.6% of the variability in customer satisfaction can be explained by these two variables. The t-test shows that both variables have a positive and significant impact on customer satisfaction, both individually and simultaneously. The study's limitations include a sample restricted to a single bank and limited variables, which may not capture all factors influencing customer satisfaction. Future research is advised to expand the scope and variables and to use more diverse research methods. This study recommends improving service quality and digital technology to enhance customer satisfaction.
Kepuasan Nasabah Dilihat dari Faktor Banking Service Quality dan Penggunaan Teknologi Digital dalam Pembukaan Rekening Tabungan Baru Kezia Greatania Galvin; Sudarmadi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.5707

Abstract

                   This study aims to analyze the impact of Bank Service Quality (BSQ) and digital technology utilization on customer satisfaction at Bank BCA. This research is conducted due to the importance of enhancing service quality and digital technology in the banking industry. The study subjects are customers using new savings account services at the Surakarta branch of Bank BCA, with a sample of 120 randomly selected respondents. Data were collected through a survey questionnaire and analyzed using multiple linear regression. The results indicate that BSQ and digital technology utilization significantly affect customer satisfaction, with an R Square value of 0.956, meaning 95.6% of the variability in customer satisfaction can be explained by these two variables. The t-test shows that both variables have a positive and significant impact on customer satisfaction, both individually and simultaneously. The study's limitations include a sample restricted to a single bank and limited variables, which may not capture all factors influencing customer satisfaction. Future research is advised to expand the scope and variables and to use more diverse research methods. This study recommends improving service quality and digital technology to enhance customer satisfaction.
PENGARUH KODE ETIK, PENGALAMAN KERJA DAN SITUASI AUDIT TERHADAP SKEPTISISME PROFESIONAL AUDITOR Sagala, Ira Mahdayani; Sudarmadi
Jurnal Nusa Akuntansi Vol. 1 No. 3 (2024): Jurnal Nusa Akuntansi Volume 1 Nomor 3 September Tahun 2024
Publisher : Publika Citra Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62237/jna.v1i3.171

Abstract

This research aims to determine the influence of the Code of Ethics, Work Experience, and Audit Situation on the Skepticism of Professional Auditors at Public Accounting Firms in Tangerang. The population in this study were all auditors who worked at the Public Accounting Firm (KAP) in Tangerang with a sample size of 33 respondents. The sampling method used was the convenience sampling method. The data source used is primary data and the data collection method used is through a questionnaire distributed to auditors working in KAP in the Tangerang area. The analysis technique used is multiple linear regression analysis. Hypothesis testing uses the coefficient of determination test, F test, and T test. Data analysis uses SPSS version 29 software. The results of this study show that the code of ethics, work experience, and audit situation influence the professional skepticism of auditors.
PENGARUH STRUKTUR AUDIT, KOMITMEN ORGANISASI DAN EFEKTIVITAS PENGGUNAAN TEKNOLOGI SISTEM INFORMASI AKUNTANSI TERHADAP KINERJA AUDITOR Sihite, Elsa Sari; Sudarmadi
Jurnal Nusa Akuntansi Vol. 1 No. 3 (2024): Jurnal Nusa Akuntansi Volume 1 Nomor 3 September Tahun 2024
Publisher : Publika Citra Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62237/jna.v1i3.173

Abstract

This research aims to determine the influence of audit structure, organizational commitment, and the effectiveness of using accounting information system technology on auditor performance at the Tangerang public accounting firm. The type of research used in this research is quantitative research. The data source used in this research is primary data. The population in Tangerang is 2 Public Accountants with 33 auditors. Determining the sample in this study used the total sampling method because the total population was less than 100, so the entire population was used as a sample. The analysis technique uses multiple linear regression analysis, classic assumption tests consisting of normality tests, multicollinearity tests and heteroscedasticity tests. Hypothesis testing uses the coefficient of determination test, F test, and T test. Data analysis uses SPSS version 29 software. The results of this research show that audit structure, organizational commitment, and the effectiveness of using accounting information system technology influence auditor performance.
PENGARUH UKURAN PERUSAHAAN, AUDIT TENURE, AUDIT FEE DAN AUDIT DELAY TERHADAP KUALITAS AUDIT Nope, Diana; Sudarmadi
Jurnal Nusa Akuntansi Vol. 1 No. 3 (2024): Jurnal Nusa Akuntansi Volume 1 Nomor 3 September Tahun 2024
Publisher : Publika Citra Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62237/jna.v1i3.179

Abstract

This research aims to determine the influence of Company Size, Audit Tenure, Audit Fee, and Audit Delay on Audit Quality in food and beverage companies listed on the Indonesia Stock Exchange in 2019-2023. This type of research is quantitative research and uses secondary data in the form of audited financial reports obtained from the official IDX website. The population in this study were 43 companies in the food and beverage sector listed on the Indonesia Stock Exchange in 2019-2023 with a sample selection technique using the purposive sampling method and 12 sample companies were obtained over a 5 year period so that the data analyzed amounted to 60 data. The analysis technique used is the Logistic Regression Analysis technique with the help of the eviews 12 program. The results of this research show that simultaneously Company Size, Audit Tenure, Audit Fee, and Audit Delay have no effect on Audit Quality. Partially, company size, audit tenure and audit delay have no effect on audit quality, while audit fees have a significant effect on audit quality.
IMPLEMENTATION OF THE INDEPENDENT CURRICULUM TOWARDS IMPROVING THE CHARACTER OF DISCIPLINE AND HONESTNESS OF STUDENTS AT THE MUHAMMADIYAH DOLOPO MADIUN ELEMENTARY SCHOOL Yuni Anjarwati; Sudarmadi; Nuraini
MUADDIB Jurnal Kependidikan dan Keislaman Vol 12 No 2 (2022)
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The independent curriculum is a new curriculum implemented after Covid-19. This curriculum is expected to be able to answer all educational problems that occur in Indonesia, including the problem of decreasing the character of discipline and honesty in students. One of the efforts made at Madrasah Ibtidaiyah Muhammadiyah Dolopo is to also use an independent curriculum which develops character, one of which is discipline and honesty. This research aims to determine (1) the implementation of the independent curriculum for improving the character of Discipline and Honesty of Students at the Muhammadiyah Dolopo Madiun Elementary School, (2) to determine the impact implementating of the independent curriculum on improving the character of Discipline and Honesty of Students at the Muhammadiyah Dolopo Madiun Elementary School, (3) to determine the inhibiting and supporting factors the independent curriculum in improving the character of Discipline and Honesty of Students at the Muhammadiyah Dolopo Madiun Elementary School. This research method uses a qualitative approach with a case study research type. Data collection techniques include interview techniques, observation and documentation. Data analysis techniques use data reduction techniques, data presentation, and drawing conclusions. The results of this research found that the implementation of the independent curriculum to improve students' disciplined and honest character has not gone compeletely well, it still requires adjustments from both students and teachers themselves. The implantation stage of learning to strengthen disciplined and honest character through the P5P2RA project, is integrated into intracuricullar, co-curicullar and extracuricullar activities. The impact implementating the independent curriculum on improving disciplined and honest character can increase students interest in talent. Factors that hinder the implementation of the independent curriculum in on improving the character of discipline and honesty in MI Muhammadiyah Dolopo Madiun students are the lack of teachers understanding of the independent curriculum in designing learning, the lack of adequate infrastructure that support archiving violations in the madrasa environment. Third, limited supervision from madrasa leader to techers and limited supervision from teacher to students in familiarizing students in the madrasa environment
The Effectiveness of the Montessori Method in Shaping Children's Character: A Case Study on the Formation of Moral and Religious Values in Children Aged 3–6 Years at Alifa Muslim Montessori Yogyakarta Nabila Khairun Nisa’; Sudarmadi; Anip Dwi Saputro
ISTAWA Vol 8 No 2 (2023): Istawa: Jurnal Pendidikan Islam
Publisher : Postgraduate Program Magister Pendidikan Agama Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ijpi.v8i2.12510

Abstract

This study aims to examine the effectiveness of the Montessori method in shaping children's character, focusing on the development of moral and Islamic values in children aged 3–6 years at Alifa Muslim Montessori Yogyakarta. A mixed-method approach with an exploratory sequential design was employed. The qualitative approach involved descriptive case studies through observation, interviews, and documentation, while the quantitative approach used questionnaires with Respondent Achievement Rate (TCR) and regression analysis. Findings indicate that the Montessori method plays a significant role in fostering focus, independence, and moral awareness among children. It also enhances their ability to internalize religious values through daily practices such as prayer, honesty, responsibility, and empathy. Quantitative results show that the effectiveness of the Montessori method is categorized as 'Good' for variable X (82%) and 'Very Good' for variable Y (88%). Regression analysis reveals that 47.7% of character formation is influenced by the Montessori method, while 52.3% is explained by other factors. Thus, the Montessori method is proven effective in supporting the holistic development of children's moral and religious character in early childhood education.
Tradisi Methil Warisan Budaya Di Sekitar Rumah Saied Al-Makhtum; Sigit Dwi laksana; Sudarmadi
MUADDIB Jurnal Kependidikan dan Keislaman Vol 14 No 2 (2024)
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/muaddib.v14i2.12532

Abstract

Artikel ini bertujuan untuk menganalisis tradisi “methil padi” di Kecamatan Parang, Kabupaten Magetan. Metode penelitian yang digunakan adalah kualitatif. Data dikumpulkan melalui observasi, angket, dan wawancara, kemudian dianalisis secara deskriptif kualitatif. Hasil penelitian menunjukkan bahwa tradisi “methil” adalah persiapan sebelum memanen padi dalam skala besar,diawali dengan mengambil beberapa batang padi yang sudah siap panen. Tujuan utama tradisi ini adalah untuk mengungkapkan rasa Syukur kepada Yang Maha Kuasa atas keberkahan yang diberikan yaitu hasil panen yang bagus. Tradisi methil bukanlah suatu kewajiban Masyarakat Jawa yang harus dilakukan, tetapi tradisi methil ini adalah sebuah tradisi yang dilaksanakan menurut naluri Masyarakat yang telah dilakukan secara turun- menurun dan telah diwariskan oleh Masyarakat Jawa. Tradisi ini menunjukkan akan kekayaan budaya dan nilai-nilai luhur yang dimiliki oleh Masyarakat Jawa dalam menghargai hasil bumi dan keberkahan alam.
Pengaruh Kepemimpinan Transformasional dan Budaya Organisasi terhadap Kualitas Kehidupan Kerja dan Dampaknya terhadap Kinerja Pegawai Tenaga Kependidikan Tingkat SMP di Kabupaten Aceh Selatan Sudarmadi; Syarfuni; Akmaluddin
Arus Jurnal Sosial dan Humaniora Vol 4 No 1: April (2024)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v4i1.412

Abstract

Penelitian ini bertujuan untuk menguji pengaruh variabel independen terhadap variabel dependen atau pengaruh kepemimpinan transformasional dan budaya organisasi terhadap kualitas kehidupan kerja dan dampaknya terhadap kinerja pegawai Tenaga Kependidikan Tingkat SMP di Kabupaten Aceh Selatan. Populasi dalam penelitian ini adalah seluruh pegawai Tenaga Kependidikan Tingkat SMP di Kabupaten Aceh Selatan yang berjumlah 549 orang. Jumlah sampel yang digunakan adalah sebanyak 100 orang. Analisis data dalam penelitian ini menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa Kinerja Pegawai, Kualitas Kehidupan Kerja, Kepemimpinan Transformasional, dan Budaya Organisasi pada Tenaga Kependidikan Tingkat SMP di Kabupaten Aceh Selatan sudah baik. Kepemimpinan Transformasional dan Budaya Organisasi berpengaruh secara langsung terhadap Kualitas Kehidupan Kerja pada Tenaga Kependidikan Tingkat SMP di Kabupaten Aceh Selatan. Kepemimpinan Transformasional, Budaya Organisasi, dan Kualitas Kehidupan Kerja berpengaruh secara langsung terhadap Kinerja Pegawai pada Tenaga Kependidikan Tingkat SMP di Kabupaten Aceh Selatan. Kualitas Kehidupan Kerja memediasi secara parsial pengaruh Kepemimpinan Transformasional dan Budaya Organisasi terhadap Kinerja Pegawai pada Tenaga Kependidikan Tingkat SMP di Kabupaten Aceh Selatan.
PERAN DIGITAL MARKETING SEBAGAI STRATEGI PEMASARAN DALAM MENINGKATKAN PENDAPATAN CV.LARRAZ MODERATION JAYA COSMETICS DI PAMULANG TANGERANG SELATAN Susi Sih Kusumawardhany; Yunita Kurnia Shanti; Sudarmadi
Prosiding Dedikasi: Pengabdian Mahasiswa Kepada Masyarakat Vol. 4 No. 1 (2024): PROSIDING DEDIKASI OKTOBER
Publisher : Universitas Pamulang

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Abstract

Sistem pemasaran digital atau yang lebih dikenal dengan digital marketing sudah tidak asing lagi bagi para pelaku bisnis. Sejak beberapa tahun belakangan ini, digital marketing menjadi pilihan banyak pebisnis dalam memasarkan produk mereka. Digital marketing adalah kegiatan promosi dan pencarian pasar melalui media digital secara online dengan memanfaatkan berbagai sarana misalnya jejaring sosial. Dunia maya kini tak lagi hanya mampu menghubungkan orang dengan perangkat, namun juga orang dengan orang lain di seluruh penjuru dunia. Digital marketing biasanya terdiri atas pemasaran interaktif dan terpadu untuk memudahkan interaksi antara produsen, perantara pasar dan calon konsumen salah satu keunggulan pemasaran digital adalah biaya yang digunakan jauh lebih rendah daripada pemasaran konvensional. Rendahnya biaya pemasaran digital ini diharapkan dapat berpengaruh pada harga jual yang kompetitif guna menarik perhatian lebih banyak pelanggan. Selain itu, pemasaran digital memanfaatkan teknologi internet yang membuat nyaman konsumen dilihat dari segi kemudahan akses dan kepraktisan. Pelanggan bisa membeli produk kapan dan dimana cukup dengan memakai gawai. Pemanfaatan digital marketing dalam bentuk pemanfaatan teknologi sangatlah penting karena dapat memberi pengetahuan kepada para pelaku UMKM mengenai cara maupun tahapan dalam memperluas jaringan konsumen melalui pemanfaatan media sosial dalam memasarkan produknya sehingga dapat meningkatkan keunggulan bersaing bagi UMKM. Pemasaran digital mempunyai pengaruh yang sangat besar terhadap pemasaran produk karena dapat meningkatkan volume penjualan dan juga meningkatkan keuntungan bagi pengusaha UMKM. Kata Kunci : Digital Marketi; Strategi Pemasaran; Pendapatan