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Journal : JAM : Jurnal Aplikasi Manajemen

Efektivitas Penggunaan E-Commerce Sebagai Penunjang Aktivitas Bisnis pada Usaha Kecil Menengah (UKM) di Malang Raya Sri Palupi Prabandari; Misbahuddin Azzuhri
Jurnal Aplikasi Manajemen Vol 9, No 2 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Nowadays the business experienced good growth in Malang Territory. This is shown from many new companies raise up. In other side, driven by rapid development of information and communication technologies and globalization of business, e?commerce is becoming increasingly important in many organizations. E-commerce provide convenience to the company to introduce products, dealing with customers and suppliers. However, not many companies that use e-commerce for several reasons. These problems are examined in this study. This study was used qualitative descriptive analysis to examine SMEs e-commerce practices in Malang Territory. This paper presents the findings of an empirical study conducted to investigate the use of e?commerce by SMEs in Malang Territory. The interviews with owners/managers of 41 SME’s operating in Malang Territory shows that size and age of a firm plays a vital role in e?commerce adoption. It also outlines the common barriers to implement e?commerce by SMEs. Implications to the policy makers are also highlighted.Keywords: effectivity, e-commerce, SMEs, qualitative descriptive
Effort to Improve Work Motivation at State Owned Corporations Based on Leadership Style, Human Resources Training and Promotion Policies Misbahuddin Azzuhri
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Work motivation is an important factor for the organization to achieve its goal. Various efforts are carryout by an organization to improve the staff motivation. Thos efforts were implemented by human resources (HR) training and promotion policy. Realizing that leadership style and promotion policy are the key elements of human resource management. This research considers that it is important to analyze the work motivation both directly or indirectly. According to the background and the statement of the problem, the aim of the research is to analyze the effect of the leadership style, HR training, and promotion policy on work motivation which consist of intrinsic and extrinsic motivation. The research was an analytic design cross sectional study which the population of the research was all staffs of PT Pertamina (Persero) Surabaya Regional Office with 70 officials. The questionnaire was used to collect data. The measurement of the variables was described in the statement form of items with interval scale as the reference. The score shift is 1-5. the variable used are leadership style, HR training, promotion policy, and work motivation. Moreover, the research results suggested that there is no direct effect of leadership style on work motivation, but it has indirect effect on work motivation through promotion.Keywords: leadership style, HR training, promotion policy, work motivation
Analisis Keberhasilan Penerapan E-Government Melalui Optimalisasi Pemanfaatan Teknologi Informasi-Komunikasi dan Sumber Daya Manusia Berkualitas Misbahuddin Azzuhri
Jurnal Aplikasi Manajemen Vol 9, No 1 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This research intends to analyze and describe influence of ICT quality, IT personnel quality, and interaction quality on user satisfaction in web based information system. This research become an interesting problem because there has not been consistent empirical result. This study based on the responses of 168 respondents in local government of Malang Territory. The analysis indicated that ICT quality, IT Personnel quality, and interaction quality has positive influence on effectiveness of web bases information system. This result shows that web bases information system needs the three dimensions of qualities. Based on analysis result, ICT quality does not have significant influence on system effectiveness. This means improvements made by ICT quality does not increase the user satisfaction when using web based information system. IT Personnel quality and interaction quality have significantly influence on web based information system. It means every improvements made by IT Personnel quality and interaction quality increase the user satisfaction when using web based information system. The implication of the study was relevant to system developer and analyst also academicians seeking to explain why, how, where and when user satisfaction in information system development is needed.Keywords: ICT quality, IT Personnel quality, e-government, and user satisfaction
Pengaruh Modal Intelektual dan Kepuasan Kerja terhadap Kinerja Pegawai Pemerintah Daerah Malang Raya Sodik, Sodik; Azzuhri, Misbahuddin
Jurnal Aplikasi Manajemen Vol. 9 No. 4 (2011)
Publisher : Universitas Brawijaya, Indonesia

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Abstract

The aims of this research are to find a description of intellectual capital, job satisfaction, and employees performance; and tested explanation about the influence of intellectual capital that include competency, organization commitment, and job control on job satisfaction and performance; job satisfaction on performance; and intellectual capital on performance with job satisfaction as the mediation. The Local Government Officials at some Regencies in East Java which are dispersed in eight regencies, namely: Malang, Malang City, and Batu which were the observation objects and in the implementation this research used the verification research and survey method, with Stratified Random Sampling technique. The data collected by interview and questionnaire as the research technique. The result of descriptive analysis shows that (1) the officials' intellectual capital which observed both of total and each components resulted in moderate high category, (2) officials job satisfaction were observed both of total and each dimensions resulted in high category, expect job satisfaction on the dimensions of pay and promotion still in moderate high category and (3) officials performance were observed both of total and each dimensions resulted in moderate high category, expect performance on dimension of cooperation was in high category. The result of path analysis shows that (1) intellectual capital that include competency, organization commitment, and job control have positive and significant influence on job satisfaction and performance, (2) job satisfaction has positive and significant influence on performance and (3) intellectual capital has positive and significant influence on the performance with job satisfaction as the mediation.
Manajemen K3, Keamanan Fisik, & Kondisi Kerja: Pengaruhnya terhadap Produktivitas Pekerja (Studi pada Dua Perusahaan Tekstil Terkemuka di Jawa Timur) Azzuhri, Misbahuddin
Jurnal Aplikasi Manajemen Vol. 6 No. 2 (2008)
Publisher : Universitas Brawijaya, Indonesia

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Abstract

Occupational safety and health (OSH) is considered a part of human rights. A company disregarding to the OSH issues would obtain bad image which may weaken the company's market power. Besides, the company should pay attention to environment issues. By integrating comprehensively OSH and environment issues in its strategy and policy, the company may obtain some benefits, especially which have related to worker productivity. The research objectives were (1) examining the effect of OSH management. physical security, and working condition on worker productivity simultaneously, (2) examining the effect of OSH management, physical security, and working condition on worker productivity partially. The research design was conducted by using observational and cross-sectional data toward 179 respondents of the workers at PT Easternter and PT Paberik Tekstil Kasrie. The data collecting was conducted, by using questionnaire and also supported by secondary data. The data analysis was conducted, by using Exploratory Factor Analysis and Multiple Regression Analysis. To guarantee accuracy of statistical finding the research also present results of labor utilization rate (LUR) and labor productivity index. Result of multiple regression analysis revealed that OSH management, physical security, and working condition had impact on worker productivity simultaneously and partially. And partially, three independent variables also have impact on worker productivity for PT. Easterntex, except OSH management which had no impact on worker productivity for PT Paberik Tekstil Kasrie significantly. Result for PT Paberik Tekstil Kasrie actually similar to textile industry context.
THE ROLE OF DEVIANT BEHAVIOR IN MEDIATING THE EFFECT OF ORGANIZATIONAL CULTURE AND ETHICAL CLIMATE TOWARD BANKING EMPLOYEES PERFORMANCE Noermijati, Noermijati; Firdaus, Ema Zahra; Azzuhri, Misbahuddin
Jurnal Aplikasi Manajemen Vol. 19 No. 2 (2021)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2021.019.02.01

Abstract

The objectives of this study were to analyze the mediating role of deviant behavior on the influence of organizational culture and ethical climate on employee performance. This study was conducted on 112 government-owned bank employees in Manado, using Partial Least Square (PLS) analysis. This study indicates that organizational culture and ethical climate have a significant positive effect on employee performance. Organizational culture and ethical climate also have a significant negative effect on deviant behavior. However, behavior does not have a significant effect on employee performance. Deviant behavior also does not mediate the influence of organizational culture and ethical climate on employee performance. This study places deviant behavior as a mediating variable on organizational culture and ethical climate on employee performance. An important finding from this study is that behavior does not play a role in improving employee performance, nor does it play a mediator between organizational culture or ethical climate to employee performance.
PHYSICIAN PERFORMANCE ANALYSIS BASED ON INDIVIDUAL, PSYCHOLOGICAL AND ORGANIZATIONAL FACTORS IN MEDICAL RESUME FILLING mirfat, sayyidah; azzuhri, misbahuddin; hakim, lukman
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (200.418 KB) | DOI: 10.21776/ub.jam.2018.016.03.17

Abstract

This study aims to determine the influence of Individual, psychological and organizational factors on the performance of physicians in the medical resume completeness.The research design is observational research with a cross sectional approach. The population of this study is all physician who becomes a doctor in charge of serviceand medical resume documents that are the responsibility of the physician. The instrument in this study was a questionnaire given to the physician. Partial Least Square (PLS) was used as data analysis method.The results showed that 34.4% of respondents had complete medical resume <50%. Also, some doctors did not know the importance of a medical resume in National Health Insuranceera. Psychological factor has the most significant direct effect coefficient on physician performance with immediate effect coefficient of 0.334.The conclusion of this studyare the Individual factors had a negative but not significant effect on physician performance,psychological factors have a negative and significant impact on physician's performance,and organizational factors have a positive but not significant impact on physician performance. The hospital should facilitate a gathering event for doctors and facilities for external training for doctors can be awarded as rewards to the best performing physician.
POLICY AND STRATEGY OF HUMAN RESOURCE DEVELOPMENT FOR GOVERNMENT OFFICIALS IN BORDER REGIONS Azzuhri, Misbahuddin; Asri, Syachrumsyah
Jurnal Aplikasi Manajemen Vol. 15 No. 4 (2017)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (123.939 KB) | DOI: 10.21776/ub.jam.2017.015.04.20

Abstract

Local government officials are required to have sufficient quality and high professionalism to be able to carry out the governmental tasks and community development in order to provide excellent service to the community. The purpose of this study is to identify the application of the principles of human resource management (HRM) on the government officials in East Kalimantan border region and to know the needs of human resource of government officials, both in terms of quantity and quality.This research was conducted in Nunukan, Malinau and West Kutai. By using descriptive quantitative approach,this study found statement of the respondents, such as regarding the recruitment process which still did not meet the expectation. In addition, the staff placed in the border region does not have adequate ability to perform the task given. Furthermore, the development process of human resource has been good; however,the sanction and reward given are still not good.From the results of this study, it can be concluded that in general, human resource management in border regionhas been done, but there is still a shortage of the number of personnel workin the borderregion. Quantitatively, itstill needs improvement, given the wide border area with great number of the people,so that the ratio between the officials and area of service is not balance.This study suggeststhat human resource management of government officialsin border areashould be done as one of the successes and efforts in order to improve public services for the community; therefore, itshould be conducted seriously.
THE EFFECT OF CLARITY OF INFORMATION AND COMFORT OF WAITING ROOM ON SATISFACTION WITH DRUG SERVICE THROUGH PERCEPTION OF WAITING TIME Fadhilah, Anita; Azzuhri, Misbahuddin; Andarini, Sri
Jurnal Aplikasi Manajemen Vol. 16 No. 2 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (172.402 KB) | DOI: 10.21776/ub.jam.2018.016.02.03

Abstract

This study was aimed to examine the influence of clarity of waiting time information and the comfort of waiting room towardssatisfaction through waiting time perception of drug services. Chosen observational analytical study by cross-sectional study was used as methods in this study. Sampling technique used in this study was purposive sampling. 120 respondents were chosen as study sample among all of the outpatients out of pocket which waiting for drug services on March - April 2017. Path analysis was used as data analysis method. Study result showed that clarity of waiting time information and the comfort of waiting room had a positive and significant influence on waiting time perception and satisfaction awaiting drug services. As of intervening variable, waiting time perception was contributed increasing influence clarity of waiting time information and the comfort of waiting room towardssatisfaction with drug services. The most predominant variable in constructing satisfaction with drug servicesthrough waiting time perception was the comfort of the waiting room.
Pengaruh Budaya Keselamatan Pasien terhadap Sikap Melaporkan Insiden pada Perawat di Instalasi Rawat Inap Rumah Sakit Tk. II dr. Soepraoen Anggraeni, Dewi; Ahsan, .; Azzuhri, Misbahuddin
Jurnal Aplikasi Manajemen Vol. 14 No. 2 (2016)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (105.093 KB) | DOI: 10.18202/jam23026332.14.2.13

Abstract

Abstract: Patient safety culture in the organization, directly related to the individualattitudes and motivation to report any patient safety incidents. Openness attitudes to report any incidents is one indicator of patient safety culture in the internalization of individual behavior. Attitudes that do not support incident reporting on the staff, especially the nurses, will hamper efforts to create safe care because the absence of an incident report will have an impact that is hospital not aware of any potential warning of the dangers that can cause errors. This study is non experimental research with the aim of using correlative descriptive cross sectional design. The independent variable in this study is a patient safety culture while the dependent variable is the attitude of patient safety incidents reported. The results showed that simultaneous patient safety culture significantly influence the attitude of reported incidents. Partially organizational learning and continuous improvement does not significantly influence the attitude of patient safety incidents reported, Teamwork significant influence on the attitude of reported incidents, openness of communication significantly influence the attitude of reported incidents and the responses not to punish a mistake does not significantly influence the attitude of reported incidents. Teamworkhas dominant influence on the attitude of patient safety incidents reported