Article Per Year (5 Year)
p-Index From 2020 - 2025
2.392
P-Index
This Author published in this journals
All Journal EQUILIBIRIA JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) SEIKO : Journal of Management & Business Jurnal Ilmu Manajemen dan Akuntansi Terapan SOLUSI Jurnal Ilmiah ASET Jurnal Manajemen dan Profesional Jurnal Pengabdian Masyarakat Waradin Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Jurnal Manajerial dan Bisnis Tanjungpinang Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat
Puji Setya Sunarka
AKI University, Semarang
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 18 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN)

 1 
The Factors of Tourist Satisfaction Enhancement in Double-Decker Tour Bus M Rifki Bakhtiar; Puji Setya Sunarka
JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Vol 7, No 1 (2020): JURNAL KONSEP BISNIS DAN MANAJEMEN NOVEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jkbm.v7i1.4340

Abstract

Research to analyze tourist satisfaction factors is the development of research on customer satisfaction which is designed based on tourist perceptions. Using double-decker buses as transportation that connects one destination to another gives tourists the experience of visiting a destination. Analysis of the influence of service quality, facilities, and destination image on tourist satisfaction is the aim of this study. The questionnaires that met the requirements of purposive sampling were 178 respondents. The data were processed by multiple linear regression analysis using SPSS 25. The results showed that all independent variables had a positive effect on tourist satisfaction. The factors that affect tourist satisfaction such as service quality, facilities, and destination image will contribute to the government in developing tourism, especially double-decker buses
Co-Authors Atika Mutiarachim Camilus Isidorus Ikut Deewar Mahesa Fika Ulfa Widiwati Heru Eko Prasetyo Jaluanto Sunu Punjul Tyoso Kartika, Erawati M. Rifki Bakhtiar Mahesan, Deewar Musprihadi, Ribut Mustika, Intan Rahma Mutiarachim, Atika Nur Atiqa Yuniarti Pamudya, Ryan Arya Raden Rara Ayu Widaningsih Ryan Arya Pramudya Sukardi Sukardi Wawan Wibisono Yuniarti, Nur Atika