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Impulsive Buying Tendency among Emerging Adults Using Pay Later on E-Commerce Platforms Dewanto, Priscilla; Dahesihsari, Rayini
International Journal of Business, Economics, and Social Development Vol 6, No 1 (2025)
Publisher : Research Collaboration Community (RCC)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i1.897

Abstract

The rapid growth of e-commerce in Indonesia has increased the use of pay later services, which allow consumers to defer payments for online purchases. While offering convenience, this trend has contributed to a rising non-performing loan (NPL) rate, reaching 72.6% (around Rp 3.28 trillion), with emerging adults being the primary contributors. Their impulsive buying tendencies, influenced by identity exploration and instability, may lead to unplanned spending due to the ease of pay later services. This quantitative descriptive study surveyed 246 emerging adults (18-25 years old) who have used pay-later on e-commerce platforms. Participants completed the Impulsive Buying Tendency Scale (IBTS), adapted for pay later usage. Data were analysed using descriptive statistics, categorization, correlation, and comparative tests. Findings indicate that most pay later users show high impulsive buying tendencies, with affective dimension being stronger than cognitive aspect. These insights can help educate emerging adults on responsible pay later usage.
Models of Workplace Well-Being in Sandwich Generation Female Leaders: A Literature Review and Research Proposal Sudarji, Shanty; Dwi Riyanti, Benedicta Prihatin; Dahesihsari, Rayini
Buletin Psikologi Vol 33, No 1 (2025)
Publisher : Faculty of Psychology Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/buletinpsikologi.95318

Abstract

Female leaders from the sandwich generation face challenges not only in the workplace but also in their domestic roles. They have multiple roles simultaneously, such as being parents and children, each with different role demands. This study aimed to review the literature on wellbeing at work and evaluate the extent to which the literature on this topic covers the issue related to female leaders of the sandwich generation. The literature reviewed in this research was articles published in accredited and reputable journals, using quantitative and qualitative research methods, as well as research within the organizational scope. The study found several variables that were positively related to wellbeing at work, including personality type, resilience, work-life balance, perceived organizational support, social support, coping strategies, organizational culture, and cognitive flexibility. The findings indicate that work-life balance is often positioned as a key factor directly influencing wellbeing. However, many studies also highlight its role as a mediator in the relationship between both internal and external predictors and wellbeing. Given the importance of work-life balance for female leaders in the sandwich generation, the researchers proposed a model that emphasizes factors receiving less attention in workplace well-being research but are critical for this group. Specifically, the researchers suggested that cognitive flexibility and creative adaptability are important internal factors, while perceived organizational support is a key external factor affecting the wellbeing of sandwich generation female leaders. In this model, work-life balance mediates the influence of these factors on wellbeing.
Credibility of EWOM and Consumer Satisfaction on Food/Health Supplement Products during the COVID-19 Pandemic Dahesihsari, Rayini; Novita, Novita; Yosua, Immanuel
International Journal of Business, Economics, and Social Development Vol. 5 No. 1 (2024)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v5i1.577

Abstract

During the pandemic, many information about the function of various food and health supplement products for prevention/recovery from Covid-19 infection circulated through EWOM (electronic word of mouth), which was believed by consumers, even though not all of them were proven to be true. This study aims to examine the role of perceived EWOM credibility on consumer satisfaction with food/health supplement products during the COVID-19 pandemic. The theoretical framework guiding this research is Source Credibility Theory, which provides a lens to examine how the credibility of EWOM sources affects consumer satisfaction. The participants were 103 people aged 19-25 years who had purchased and consumed food/health supplement products during the COVID-19 pandemic and had read EWOM about information/reviews of the products they consumed. Participants filled out a questionnaire that measured their perceived EWOM credibility and consumer satisfaction. The data were analyzed using multiple linear regression. The results showed that perceived EWOM credibility positively influenced consumer satisfaction. Aspects of perceived EWOM credibility, included argument quality and homophily had a significant influence on consumer satisfaction. The quality of arguments positively contributes to enhancing customer satisfaction, whereas homophily, on the other hand, has a negative impact. Consequently, a heightened perception of EWOM credibility, particularly concerning the quality of argument presented directly correlated with increased participant satisfaction with the food/health supplement products they had consumed. The findings of this study hold practical implications for the promotion of food and health supplements, emphasizing the significance of EWOM credibility. Additionally, the results underscore the importance of fostering information literacy among consumers in this domain. For instance, strategies could include the dissemination of infographics illustrating methods to assess information quality and discern genuine information from hoaxes.   On the other hand, relying solely on information based on shared backgrounds does not fully support the attainment of satisfaction in consumption.
The Organizational Attraction at Company-owned University Rocky, Rocky; Dahesihsari, Rayini
International Research Journal of Business Studies Vol. 9 No. 3 (2016): December 2016 - March 2017
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.9.3.185-195

Abstract

This study took place in a university established by a company. The aim of this study is to investigate factors which may influence the university students’ affect toward the parent company. The construct of interest is organizational attraction, which is the positive attitude of an individual regarding an organization. A combination of qualitative and quantitative methods were used in this study. The total number of participants in this study was 161 (60 males, 101 females; 84 students who never worked before, 64 worked part time, 13 have worked full time). Results showed the students had neutral attitude toward the organization as a workplace. This indicates that the students do not necessarily prefer the parent company to other companies. Other findings showed the first year students have higher level of organizational attraction compared to final year students, presumably due to word of mouth by the lecturers.
Self-Identification and Trust Towards Ingroups Murniati, Juliana; Erlan, Hoshael Waluyo; Dahesihsari, Rayini
ANIMA Indonesian Psychological Journal Vol 26 No 2 (2011): ANIMA Indonesian Psychological Journal (Vol. 26, No. 2, 2011)
Publisher : Faculty of Psychology, Universitas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/aipj.v26i2.4210

Abstract

This study was aimed at examining the effects or influences of self-identification of trust toward ingroups amongst students from a religion-based and a non-religion based university. As predicted, they who have significantly high self-identification develop higher trust towards figures from ingroups compared to those who have low self-identification. Interestingly, students from the non- religion based university showed stronger tendencies to categorize social stimuli based on religions compared to those from religion-based university. This indicates that the salient group membership did not automatically trigger the tendency to make categorization towards social stimuli. Studi ini berfokus pada pengujian pengaruh identifikasi diri terhadap rasa percaya pada figur dari kelompok sendiri di antara mahasiswa-mahasiswi dari universitas berbasis agama dan yang tidak berbasis agama. Sebagaimana diprediksi, mereka yang memiliki identifikasi diri tinggi secara sig- nifikan mengembangkan rasa percaya yang lebih tinggi pada figur dari kelompoknya dibanding- kan mereka dengan identifikasi diri yang rendah. Menariknya, mahasiswa-mahasiswi dari universitas tidak berbasis agama memperlihatkan kecenderungan yang lebih kuat untuk melakukan kategorisasi stimulus sosial berdasarkan agama dibandingkan mereka yang berasal dari universitas ber-basis agama. Hal ini mengindikasikan bahwa dalam konteks keanggotaan, kelompok yang penting tidak otomatis lebih memicu kecenderungan untuk melakukan kategorisasi terhadap stimulus sosial.
Analisis Hubungan Hardiness dan Career Adaptability pada Generasi Z yang Bekerja sebagai Content Creator di Indonesia Reininda Anugrah Hayati; Rayini Dahesihsari
Humanitas (Jurnal Psikologi) Vol 9 No 2 (2025)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/humanitas.v9i2.11133

Abstract

For today's Generation Z, career exploration is not just a developmental phase but also an adaptive process in responding to dynamic career challenges caused by technological disruption, social changes, and the impact of the pandemic. The gig economy has emerged as an alternative for Generation Z who find it difficult to access formal employment, but it also brings uncertainty in terms of income and employment status. Therefore, career adaptability is important for Generation Z who work as content creators. This descriptive-correlational quantitative study aims to analyze the relationship between hardiness and career adaptability among Generation Z who work as content creators. The study employed convenience sampling and obtained 331 participants who met the criteria for completing the DRS-II scale, the CAAS scale, and open-ended questions in the questionnaire. Since the data are not normally distributed, Spearman's rank correlation was used to test the correlation between the two variables. The results showed a significant positive relationship between hardiness levels and career adaptability. This means that the higher the level of hardiness, the higher the level of career adaptability among Generation Z working as content creators. The main implications of the research findings is that hardiness is essential to remain relevant and in demand in pursuing a career as a content creator. The education sector, communities, and relevant government institutions can offer programs to develop hardiness in support of content creators' career development.
Organizational Communication Responses to Covid-19: Strategies and Practices Dorien Kartikawangi; Rayini Dahesihsari
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 5 No. 2 (2020): December 2020 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v5i2.419

Abstract

In a crisis situation, employees are facing pressures and challenges because they have to deal with unexpected disruption in their routine working conditions with a high level of uncertainty. Organizational communication strategies and practices play important roles to give employees information, direction, and support. The research aims to explore how organizational communication strategies and practices responses to such a specific crisis: Pandemic Covid-19, using a situational crisis communication theoretical framework. The research applies a qualitative approach. Four organizations participated, involved two business organizations and two educational organizations, selected using a maximum variation sampling technique. Four people representing each organization were interviewed using the inductive method. Data were analyzed using thematic analysis. The findings show that organizational communication strategies and practices being used by all participants’ organizations are mostly related to the preparation stage and the response stage of crisis management. Early crisis management planning, forming crisis management teams, and preparing supporting communication systems, including providing health care facilities and communication protocols for infected employees are salient practices during the preparation stage. On the response stage, leader and horizontal communication intensively used with a variation of media and channels. Interestingly, informal communication was minimized while formal communication conducted intensively and transparently. Furthermore, sensitivity to employees’ needs and conditions as well as emphatic communication expressing positive emotion and support was perceived positive to help employees to understand the information well and to feel being understood and being appreciated. 
Indonesian Adaptation of the Creative Adaptability Scale: A Study of Female Leaders in the Sandwich Generation Shanty Sudarji; Benedicta Prihatin Dwi Riyanti; Rayini Dahesihsari
Intuisi : Jurnal Psikologi Ilmiah Vol 17 No 1 (2025): May 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/intuisi.17.1.2025.%p

Abstract

Sandwich Generation female leaders have unique roles and characteristics. One of their most prominent characteristics is their ability to fulfill multiple roles simultaneously, which requires them to adapt creatively to ever-changing dynamics. This creative adaptability is critical for leaders to manage their roles effectively, achieve work-life balance, and maintain overall well-being in the workplace. Therefore, this research aims to adapt the Creative Adaptability Scale measuring tool into an Indonesian version. The respondents in this research were 344 female leaders of the Sandwich Generation. Validity is ensured through assessment by four expert judges who are competent in the field of psychology. Construct validity was explained using Jeffrey's Amazing Statistics Program version 0.19.1. Predictive validity was analyzed using the Workplace Well-Being questionnaire. The ability to adapt creatively was found to correlate positively with wellbeing at work. Discriminant validity was explained using the Cognitive Flexibility Scale. The results of the Confirmatory Factor Analysis (CFA) show that the Creative Adaptability Scale has a fit model and meets GoF standards. Reliability analysis using the Cronbach Alpha coefficient produces a result of 0.947, while the McDonald coefficient is 0.955. In conclusion, this research shows that the Indonesian version of the Creative Adaptation Scale has adequate validity and reliability for use with samples that have special characteristics of female leaders in the Sandwich Generation.
DESCRIPTIVE STUDY ABOUT PSYCHOLOGICAL CAPITAL FOR THE SALES OFFICE HEAD AT PT. ASTRA INTERNATIONAL TBK – HONDA SALES OPERATION Tania, Puji; Dahesihsari, Rayini
MANASA Vol. 6 No. 2 (2017): Desember, 2017
Publisher : Atma Jaya Catholic University of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sales Office Head (SOH) at PT. Astra International.Tbk. - Honda Sales Operation (HSO) has a huge amount of workload that demand them to be independent. As the result, they’re giving up easily and have a high tendency to resign. This will bring a bad impact for the company as SOH turnover become more frequent. The concept of psychological capital (Psycap) approach is assumedly quite suitable to be used in managing human resources in HSO, especially SOH. Psycap is an approach on positive potential that consists of hope, efficacy, resilience, and optimism that will enable SOH to work optimally, even in a tough situation. Research is conducted on SOH in Honda HSO by using positive psycap approach that aims to obtain an overview of SOH psycap at HSO. The study is descriptive and applied research with a quantitative method using convenience sampling technique. Instrument used in this study is psychological capital questionnaire, distributed throughout the 68 SOH respondents. The result indicates that psychological capital of SOH in HSO is at high levels. In accordance with the conditions of SOH’s work, the dimensions that need further development the most are the dimension of optimism and resilience.
HUBUNGAN ANTARA KETERLIBATAN KARYAWAN DALAM PROSES PERUBAHAN DENGAN KESIAPAN MEREKA MENGHADAPI PERUBAHAN: STUDI PADA DIVISI SALES PT. ABC Andriani, Hervina; Dahesihsari, Rayini
MANASA Vol. 6 No. 1 (2017): Juni, 2017
Publisher : Atma Jaya Catholic University of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Policy change and work system is frequently required for organization to keep competitive. Problem raised when employees express lack of readiness to change. PT. ABC is one among the company which deal with this problem. As one of shoes and bags company, PT. ABC make changes to commission and incentives system. The company expects the change will encourage employees to make sales according to predetermined targets to earn higher commissions compared to the old system. However, in the other side employees actually feel aggrieved because they lost the opportunity to get a commission. The research was conducted to 80 employees of sales division of PT. ABC spread across Indonesia using quantitative and qualitative approach. Questionnaires were implemented in the quantitative approach, that measure (1) involvement in the change process and (2) readiness to change. Interviews were conducted in the qualitative approach with three respondents whose involvement and readiness scores were high and low. Results showed there was a positive relationship between the involvement in the change process with the readiness to changes shown by the Spearman correlation coefficient of 0.625 with p
Co-Authors -, Jessica Adjisukmo, Clara Adjisukmo, Clara Alfo Yanuar Amadea, Christa Talitha Amadea, Christa Talitha Andriani, Hervina Andriani, Hervina Andy Susilo Lukito Budi Antonia Gita Amanta Ayuningtyas, Indira Miranti Ayuningtyas, Indira Miranti Benecdita Prihatin Dwi Riyanti Benedicta P. Dwi Riyanti Chandra, Marcella Chandra, Marcella Christa Talitha Amadea Christine Natalia Christine Siahaja Clara Adjisukmo Clara R.P. Ajisuksmo Cynthia Eveline Sinulingga Dea Franceline Dea Franceline, Dea Dewanto, Priscilla Dhiozandi, Hadyan Dhiozandi, Hadyan Diona, Mariska Diona, Mariska Efendi Efendi Felita, Pamela Franceline, Dea Gianina Untariady Gracia Melisa Gracia Tobing Gracia Tobing, Gracia Hadyan Dhiozandi Hardana, Leonardus Dewa Hervina Andriani Hoshael Waluyo Erlan Ike Meriska Indira Miranti Ayuningtyas Juliana Murniati Kartikawangi, Dorien Liantama, Ledwin Lupita Novisari Marcella Chandra Mariska Diona Melisa, Gracia Melisa, Gracia Mentari Puteri Meriska, Ike Meriska, Ike Mutalim, Hanarolisa Mutia, Rininda Mutia, Rininda Nani Indra Ratnawati Nurrachman Nathania, Alexandrina J. Novisari, Lupita Novita Novita Nurrachman, Nani Indra Ratnawati Nurrachman, Nani Indra Ratnawati Oktaviani, Mimy Pamela Felita Pamela Felita, Pamela Prawesthy, Gisela A. Puji Tania Reininda Anugrah Hayati Rininda Mutia Riyanti, Benedicta P. Dwi Riyanti, Benedicta P. Dwi Rocky, Rocky Rocky, Rocky Rubianto, Liroy Rury Siti Ruhaniah Shanty Sudarji Shanty Sudarji, Shanty Siahaja, Christine Siahaja, Christine Sinulingga, Cynthia Eveline Sinulingga, Cynthia Eveline Tania, Puji Tania, Puji Tarmudji, Vincent Tarmudji, Vincent Tobing, Gracia Untariady, Gianina Untariady, Gianina Vania Wijaya Vera Elisabeth Wijaya, Vania Wijaya, Vania Yosua, Immanuel