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Impulsive Buying Tendency among Emerging Adults Using Pay Later on E-Commerce Platforms Dewanto, Priscilla; Dahesihsari, Rayini
International Journal of Business, Economics, and Social Development Vol 6, No 1 (2025)
Publisher : Research Collaboration Community (RCC)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i1.897

Abstract

The rapid growth of e-commerce in Indonesia has increased the use of pay later services, which allow consumers to defer payments for online purchases. While offering convenience, this trend has contributed to a rising non-performing loan (NPL) rate, reaching 72.6% (around Rp 3.28 trillion), with emerging adults being the primary contributors. Their impulsive buying tendencies, influenced by identity exploration and instability, may lead to unplanned spending due to the ease of pay later services. This quantitative descriptive study surveyed 246 emerging adults (18-25 years old) who have used pay-later on e-commerce platforms. Participants completed the Impulsive Buying Tendency Scale (IBTS), adapted for pay later usage. Data were analysed using descriptive statistics, categorization, correlation, and comparative tests. Findings indicate that most pay later users show high impulsive buying tendencies, with affective dimension being stronger than cognitive aspect. These insights can help educate emerging adults on responsible pay later usage.
Models of Workplace Well-Being in Sandwich Generation Female Leaders: A Literature Review and Research Proposal Sudarji, Shanty; Dwi Riyanti, Benedicta Prihatin; Dahesihsari, Rayini
Buletin Psikologi Vol 33, No 1 (2025)
Publisher : Faculty of Psychology Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/buletinpsikologi.95318

Abstract

Female leaders from the sandwich generation face challenges not only in the workplace but also in their domestic roles. They have multiple roles simultaneously, such as being parents and children, each with different role demands. This study aimed to review the literature on wellbeing at work and evaluate the extent to which the literature on this topic covers the issue related to female leaders of the sandwich generation. The literature reviewed in this research was articles published in accredited and reputable journals, using quantitative and qualitative research methods, as well as research within the organizational scope. The study found several variables that were positively related to wellbeing at work, including personality type, resilience, work-life balance, perceived organizational support, social support, coping strategies, organizational culture, and cognitive flexibility. The findings indicate that work-life balance is often positioned as a key factor directly influencing wellbeing. However, many studies also highlight its role as a mediator in the relationship between both internal and external predictors and wellbeing. Given the importance of work-life balance for female leaders in the sandwich generation, the researchers proposed a model that emphasizes factors receiving less attention in workplace well-being research but are critical for this group. Specifically, the researchers suggested that cognitive flexibility and creative adaptability are important internal factors, while perceived organizational support is a key external factor affecting the wellbeing of sandwich generation female leaders. In this model, work-life balance mediates the influence of these factors on wellbeing.
Credibility of EWOM and Consumer Satisfaction on Food/Health Supplement Products during the COVID-19 Pandemic Dahesihsari, Rayini; Novita, Novita; Yosua, Immanuel
International Journal of Business, Economics, and Social Development Vol. 5 No. 1 (2024)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v5i1.577

Abstract

During the pandemic, many information about the function of various food and health supplement products for prevention/recovery from Covid-19 infection circulated through EWOM (electronic word of mouth), which was believed by consumers, even though not all of them were proven to be true. This study aims to examine the role of perceived EWOM credibility on consumer satisfaction with food/health supplement products during the COVID-19 pandemic. The theoretical framework guiding this research is Source Credibility Theory, which provides a lens to examine how the credibility of EWOM sources affects consumer satisfaction. The participants were 103 people aged 19-25 years who had purchased and consumed food/health supplement products during the COVID-19 pandemic and had read EWOM about information/reviews of the products they consumed. Participants filled out a questionnaire that measured their perceived EWOM credibility and consumer satisfaction. The data were analyzed using multiple linear regression. The results showed that perceived EWOM credibility positively influenced consumer satisfaction. Aspects of perceived EWOM credibility, included argument quality and homophily had a significant influence on consumer satisfaction. The quality of arguments positively contributes to enhancing customer satisfaction, whereas homophily, on the other hand, has a negative impact. Consequently, a heightened perception of EWOM credibility, particularly concerning the quality of argument presented directly correlated with increased participant satisfaction with the food/health supplement products they had consumed. The findings of this study hold practical implications for the promotion of food and health supplements, emphasizing the significance of EWOM credibility. Additionally, the results underscore the importance of fostering information literacy among consumers in this domain. For instance, strategies could include the dissemination of infographics illustrating methods to assess information quality and discern genuine information from hoaxes.   On the other hand, relying solely on information based on shared backgrounds does not fully support the attainment of satisfaction in consumption.
Impulsive Buying Tendency among Emerging Adults Using Pay Later on E-Commerce Platforms Dewanto, Priscilla; Dahesihsari, Rayini
International Journal of Business, Economics, and Social Development Vol. 6 No. 1 (2025)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i1.897

Abstract

The rapid growth of e-commerce in Indonesia has increased the use of pay later services, which allow consumers to defer payments for online purchases. While offering convenience, this trend has contributed to a rising non-performing loan (NPL) rate, reaching 72.6% (around Rp 3.28 trillion), with emerging adults being the primary contributors. Their impulsive buying tendencies, influenced by identity exploration and instability, may lead to unplanned spending due to the ease of pay later services. This quantitative descriptive study surveyed 246 emerging adults (18-25 years old) who have used pay-later on e-commerce platforms. Participants completed the Impulsive Buying Tendency Scale (IBTS), adapted for pay later usage. Data were analysed using descriptive statistics, categorization, correlation, and comparative tests. Findings indicate that most pay later users show high impulsive buying tendencies, with affective dimension being stronger than cognitive aspect. These insights can help educate emerging adults on responsible pay later usage.
The Organizational Attraction at Company-owned University Rocky, Rocky; Dahesihsari, Rayini
International Research Journal of Business Studies Vol. 9 No. 3 (2016): December 2016 - March 2017
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.9.3.185-195

Abstract

This study took place in a university established by a company. The aim of this study is to investigate factors which may influence the university students’ affect toward the parent company. The construct of interest is organizational attraction, which is the positive attitude of an individual regarding an organization. A combination of qualitative and quantitative methods were used in this study. The total number of participants in this study was 161 (60 males, 101 females; 84 students who never worked before, 64 worked part time, 13 have worked full time). Results showed the students had neutral attitude toward the organization as a workplace. This indicates that the students do not necessarily prefer the parent company to other companies. Other findings showed the first year students have higher level of organizational attraction compared to final year students, presumably due to word of mouth by the lecturers.
Self-Identification and Trust Towards Ingroups Murniati, Juliana; Erlan, Hoshael Waluyo; Dahesihsari, Rayini
ANIMA Indonesian Psychological Journal Vol 26 No 2 (2011): ANIMA Indonesian Psychological Journal (Vol. 26, No. 2, 2011)
Publisher : Faculty of Psychology, Universitas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/aipj.v26i2.4210

Abstract

This study was aimed at examining the effects or influences of self-identification of trust toward ingroups amongst students from a religion-based and a non-religion based university. As predicted, they who have significantly high self-identification develop higher trust towards figures from ingroups compared to those who have low self-identification. Interestingly, students from the non- religion based university showed stronger tendencies to categorize social stimuli based on religions compared to those from religion-based university. This indicates that the salient group membership did not automatically trigger the tendency to make categorization towards social stimuli. Studi ini berfokus pada pengujian pengaruh identifikasi diri terhadap rasa percaya pada figur dari kelompok sendiri di antara mahasiswa-mahasiswi dari universitas berbasis agama dan yang tidak berbasis agama. Sebagaimana diprediksi, mereka yang memiliki identifikasi diri tinggi secara sig- nifikan mengembangkan rasa percaya yang lebih tinggi pada figur dari kelompoknya dibanding- kan mereka dengan identifikasi diri yang rendah. Menariknya, mahasiswa-mahasiswi dari universitas tidak berbasis agama memperlihatkan kecenderungan yang lebih kuat untuk melakukan kategorisasi stimulus sosial berdasarkan agama dibandingkan mereka yang berasal dari universitas ber-basis agama. Hal ini mengindikasikan bahwa dalam konteks keanggotaan, kelompok yang penting tidak otomatis lebih memicu kecenderungan untuk melakukan kategorisasi terhadap stimulus sosial.