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All Journal SPEKTRUM INDUSTRI Jurnal Ilmiah Teknik Industri Sistemasi: Jurnal Sistem Informasi Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jurnal Bahasa Rupa Journal of Energy, Mechanical, Material and Manufacturing Engineering JIEMS (Journal of Industrial Engineering and Management Systems) jurnal Teknik Industri - Unisi Jurnal Darma Agung Madani : Indonesian Journal of Civil Society Jurnal Surya Teknika SELODANG MAYANG Journal of Industrial Engineering and Operation Management (JIEOM) JENIUS: Jurnal Terapan Teknik Industri International Journal on Social Science, Economics and Art Jurnal Pengabdian kepada Masyarakat IJCOSIN : Indonesian Journal of Community Service and Innovation Jurnal Teknologi dan Manajemen Industri Terapan Journal Of Resource Management, Economics And Business (REMICS) Jurnal Bahasa Rupa
Achmad Zaki Yamani
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mechanical Engineering Nursing Public Health Social Sciences Transportation Other

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Journal : Jurnal Ilmiah Teknik Industri

 1 
Implementation of Importance-Performance Analysis on Integrated Information System Institut Teknologi Telkom Purwokerto Dina Rachmawaty; Achmad Zaki Yamani; Famila Dwi Winati; Hawwin Mardhiana
Jurnal Ilmiah Teknik Industri Vol. 20, No. 2, December 2021
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v20i2.15600

Abstract

Improving information systems is essential to increase user satisfaction which then has a positive impact on the institution. This study aims to measure the importance and performance of website service quality attributes on the i-Gracias ITTP using Importance Performance Analysis. This study integrate e-ServQual and WebQual to measure the level of student satisfaction with i-Gracias as a web-based information system service comprehensively. Generally, the satisfaction score shows that the performance of quality attributes does not meet the expectations of students as users. Of the 30 quality attributes measured, there is one attribute in quadrant I, 12 in quadrant II, 13 in quadrant III, and 3 in quadrant IV. The attributes that describe the fundamental functions of i-Gracias as an online service system are efficiency, security, fulfillment, information quality, and accessibility. The next priority for improvement for i-Gracias is efficiency improvement and process simplification.
Experimental Ergonomic Approach in Analysis of Student Mental Workload in Using Learning Management System Aiza Yudha Pratama; Achmad Zaki Yamani; Syauqie Muhammad Marier; Nurchasanah Nurchasanah; Muhammad Alim Safa'at
Jurnal Ilmiah Teknik Industri Vol. 21, No. 2, December 2022
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v21i2.19742

Abstract

Student interactions with the devices and software used can result in excessive mental workload, which of course also has an impact on decreasing productivity and work functions and indirectly harms student health, as well as student interactions in using the Learning Management System (LMS). Which is expected to continue to be utilized and developed to achieve greater convenience and profit, LMS is expected to continue to be developed and utilized optimally. This study is intended to analyze the mental workload felt by students in the learning process through LMS. An experimental ergonomics approach is used in this study by applying the modified NASA-TLX method. The results of the research experiment show that students feel a high mental workload when using the assignment module, quiz module, and forum module on the LMS, these modules produce a high mental workload due to cognitive difficulty, instruction complexity, and work habits.
Improving the Quality of Courier Services during a Pandemic with Theory of Inventive Problem Solving (TRIZ) Nabila Noor Qisthani; Achmad Zaki Yamani; Isnaini Nurisusilawati; Farid Nugroho
Jurnal Ilmiah Teknik Industri Vol. 21, No. 2, December 2022
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v21i2.17846

Abstract

The increase in transactions through e-commerce due to changes in consumer buying behavior during the COVID-19 pandemic affected the demand for logistics services for the delivery of goods. The quality of logistics services can affect customer satisfaction and loyalty, and logistics service companies must provide added value to the services provided. This is what underlies the making of this research to be able to provide innovation proposals and improve service quality to courier service providers to support government programs to improve the quality of national logistics services. The method used in this research is Logistic Service Quality (LSQ), which analyzes problems in courier services. Theory of Inventive Problem Solving (TRIZ) is used to solve problems in the object of research and provide suggestions for improvement.
Co-Authors Ade Yanyan Ramdhani Ahmad Faisal Aiza Yudha Pratama Alika, Shintia Dwi Arif Reza Basirun Arif Wirawan Muhammad Arsita Pinandita Arya Fahrezi, Arief Aswan Munang Azril Dwi Setiawan Bunga Zati Hulwani Dina Rachmawati Dina Rachmawaty Elfa Swaratama Emmareta Fauziah Ester Lisnati Jayadi Famila Dwi Winati Familia Dwi Winati Farid Nugroho Fauzan Romadlon Galih Putra Pamungkas Hawwin Mardhiana Hikmah Yogi Prasojo Isnaini Nurisusilawati Jauhar Ma’sum Karima, Halim Qista Marier, Syauqie Muhammad Muhammad Alim Safa'at Muhammad Nur Faiz Muhammad Reza Yuriandhan Nabila Noor Qisthani Nizar Aulia Alharizmi Nofrizaldi Novanda Alim Setya Nugraha Novita Regina Sihite Nurchasanah Nurchasanah Panca Jodiawan Qurthuby, Muhammad Qurthuby, Muhammad Ratna Dwi Lestari Ridho Ananda Wahyu Adi Prabowo wahyu prabowo