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PENGEMBANGAN BRAND SEGA NYANGKU MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS DAN CUSTOMER SATISFACTION INDEX Yamani, Achmad Zaki
Sistemasi:Jurnal Sistem Informasi Vol 7, No 2 (2018): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (780.259 KB) | DOI: 10.32520/stmsi.v7i2.284

Abstract

Perkembangan dunia kuliner memang semakin menarik. Selaras dengan semakin cepatnya globalisasi informasi. Sega Nyangku salah satu dari sekian banyak kuliner khas desa winduaji paguyangan Brebes Jawa Tengah. Sega nyangku begitu istimewa karena merupakan produk kuliner yang mampu memanfaatkan sumberdaya dan kearifan lokal setempat. Tujuan penelitian ini untuk mengetahui tingkat kepentingan setiap atribut dengan metode Importance Performance Analysis (IPA) dan mengetahui tingkat kepuasan konsumen berdasarkan metode Customer Satisfaction Index (CSI). Berdasarkan diagram kartesius, atribut yang masuk pada kuadran I yaitu kesesuaian potongan harga dan kenyamanan warung. Atribut yang masuk kuadran II yaitu kebersihan tempat jualan sega nyangku, kesesuaian penyajian sega nyangku, penampilan/kebersihan pramusaji, kebersihan warung, media promosi, inovasi bungkus sega nyangku, cita rasa sega nyangku. Atribut kuadran III yaitu promosi melalui digital marketing, kesesuaian sega nyangku dengan harga, keramahan dan kesopanan penyaji, variasi menu pelengkap sega nyangku, kemudahan dalam menjangkau lokasi, sarana kursi meja memadai, dan fasilitas warung. Atribut kuadran IV yaitu inovasi makanan sega nyangku, pemilihan nama nyangku, kemudahan dalam pembayaran dan keamanan warung. Pada penelitian ini juga diketahui tingkat kepuasan konsumen secara menyeluruh sesuai dengan nilai Customer Satisfaction Index (CSI) sebesar 0,66 yang menunjukkan justifikasi kriteria cukup puas. Kata Kunci : Importance Performance Analysis (IPA), Customer Satisfaction Index (CSI), sega nyangku, dan kepuasan konsumen
Implementation of Quality Function Deployment (QFD) for Decision Making in Improving Integrated Academic Information System Hawwin Mardhiana; Dina Rachmawati; Familia Dwi Winati; Achmad Zaki Yamani
INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Vol 6 No 1 (2022): February 2022
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (644.234 KB) | DOI: 10.29407/intensif.v6i1.16790

Abstract

Academic Information System is a tool to support academic activities in implementing education in institutions effectively and efficiently. Institut Teknologi Telkom Surabaya is an institution that already has an integrated academic information system called I-Gracias. I-Gracias uses a single-user system for all applications. Most users of I-Gracias are students, so student satisfaction with integrated academic information system services can be used as benchmarks in determining I-Gracias improvement plans. One method used for the I-Gracias improvement process is the Quality Function Deployment (QFD) method. This method determines the student's desire for I-Gracias using the House of Quality (HOQ) matrix. The result of this research is that the QFD method can prioritize technical responses to the main obstacles for students in using I-Gracias by correlating Voice of Consumer (VOC) and technical response. The highest priority for technical response is coordinating with other units with a technical importance rating of 620.9 and a relative weight value of 21%. Next is to update the module regularly, socialize i-Gracias, meet management targets, receive criticism and suggestions, carry out regular checks and recruit HR if needed as a sequence of improvements to i-Gracias.
Implementation of Importance-Performance Analysis on Integrated Information System Institut Teknologi Telkom Purwokerto Dina Rachmawaty; Achmad Zaki Yamani; Famila Dwi Winati; Hawwin Mardhiana
Jurnal Ilmiah Teknik Industri Vol. 20, No. 2, December 2021
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v20i2.15600

Abstract

Improving information systems is essential to increase user satisfaction which then has a positive impact on the institution. This study aims to measure the importance and performance of website service quality attributes on the i-Gracias ITTP using Importance Performance Analysis. This study integrate e-ServQual and WebQual to measure the level of student satisfaction with i-Gracias as a web-based information system service comprehensively. Generally, the satisfaction score shows that the performance of quality attributes does not meet the expectations of students as users. Of the 30 quality attributes measured, there is one attribute in quadrant I, 12 in quadrant II, 13 in quadrant III, and 3 in quadrant IV. The attributes that describe the fundamental functions of i-Gracias as an online service system are efficiency, security, fulfillment, information quality, and accessibility. The next priority for improvement for i-Gracias is efficiency improvement and process simplification.
Penentuan Centroid Awal K-means pada Proses Clustering Data Evaluasi Pengajaran Dosen Ridho Ananda; Achmad Zaki Yamani
Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Vol 4 No 3 (2020): Juni 2020
Publisher : Ikatan Ahli Informatika Indonesia (IAII)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (439.837 KB) | DOI: 10.29207/resti.v4i3.1896

Abstract

Decision making about microteaching for lecturers in ITTP with the low teaching quality is only based on three lowest order from teaching values. Consequently, the decision is imprecise, because there is possibility that the lecturers are not three. To get the precise quantity, an analysis is needed to classify the lecturers based on their teaching values. Clustering is one of analyses that can be solution where the popular clustering algorithm is k-means. In the first step, the initial centroids are needed for k-means where they are often randomly determined. To get them, this paper would utilize some preprocessing, namely Silhouette Density Canopy (SDC), Density Canopy (DC), Silhouette (S), Elbow (E), and Bayesian Information Criterion (BIC). Then, the clustering results by using those preprocessing were compared to obtain the optimal clustering. The comparison showed that the optimal clustering had been given by k-means using Elbow where obtain four clusters and 0.6772 Silhouette index value in dataset used. The other results showed that k-means using Elbow was better than k-means without preprocessing where the odds were 0.75. Interpretation of the optimal clustering is that there are three lecturers with the lower teaching values, namely N16, N25, and N84.
EFEKTIVITAS PERANCANGAN TYPEFACE DENGAN METODE IKONOGRAFI Elfa Swaratama; Achmad Zaki Yamani; Emmareta Fauziah
Jurnal Bahasa Rupa Vol. 3 No. 2 (2020): Jurnal Bahasa Rupa April 2020
Publisher : LPPM Institut Bisnis dan Teknologi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31598/bahasarupa.v3i2.518

Abstract

This article describes the typeface design method based on Dayak Iban tattoo. It uses iconographic theory from Erwin Panofsky and the evaluate it through a Likert survey on a scale of 1-5 using four aspects of assessment(similarity, uniqueness, readability, and legibility). Based on the iconographic analysis, this study categorizes Dayak tattoo motifs into three worlds, which are; The Upper World (Hornbill), Middle World (Tree of Life, Eggplant Flowers), and the Underworld (Dragon and Scorpion) will put on each letter anatomies. The evaluation stage found that the typeface has a 3.8 average level of uniqueness, readability, and legibility, although the level of similarity in this typeface with Dayak tattoo motifs needs to be increased again because of the score is just 3 of a maximum of 5.
Penguatan Ekonomi Lokal Pada Pelaku UMKM Berbasis Digital Di Desa Winduaji Kabupaten Brebes Achmad Zaki Yamani; Arif Wirawan Muhammad; Muhammad Nur Faiz
Madani : Indonesian Journal of Civil Society Vol. 1 No. 1 (2019): MADANI, Agustus 2019
Publisher : Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35970/madani.v1i1.29

Abstract

In the industrial era 4.0, technological knowledge, especially information technology is very important. UMKM are micro-enterprises that should have used the information access for the economic welfare of a region, but vice versa. Current problems with UMKM include lack of capital and knowledge of information technology. Winduaji village is one of the villages with UMKM actors with minimal information technology knowledge. The method of implementation is the method of discussion with the format of Training regarding identifying problems to the use of technology media. This training activity was attended by 56 participants consisting of village officials, UMKM actors, and tourism conscious reservoirs. As a result, all participants showed great interest in using social media marketing continuously.
PENGEMBANGAN APLIKASI PERHITUNGAN SUARA SISTEM SAINTE LAGUE PADA PEMILU 2019 BERBASIS ANDROID Achmad Zaki Yamani
Selodang Mayang: Jurnal Ilmiah Badan Perencanaan Pembangunan Daerah Kabupaten Indragiri Hilir Vol 4 No 1 (2018): Volume 4, Nomor 1, April 2018
Publisher : Badan Perencanaan Pembangunan Daerah Kabupaten Indragiri Hilir Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47521/selodangmayang.v4i1.88

Abstract

General Elections is one form of embodiment of democratic system applied in Indonesia. Election is the process of selecting people's representatives who will occupy certain positions which one of them is the election of legislative members. Referring to Law No. 7 of 2017 on General Election, this study aims to find out the vote counting process of legislative elections by the method of Sainte Lague applied into an application. The method applies the divisor's calculation not to the seat quotas, but to the vote which will be divided by the odd number (1,3,5,7) for the order of each seat. With this application the process of inputting the results of the calculation of the voice while can be done directly using mobile-based applications. The process of storing data from application users to database servers using a relatively lightweight firebase. With the draft of this application, the presentation of recapitulation data of the result of the temporary vote of the official election can be conducted without having to wait for the official announcement of the Central KPU. In addition, this application will make it easier to see the results of real recapitulation in the form of text and the sequence of the largest seat acquisition. The presentation of the recapitulation result stems from the political party vote acquisition data in each region.
E-COMMERCE SEBAGAI PEMAKSIMALAN PENJUALAN PRODUK USAHA UNTUK PENINGKATAN PEREKONOMIAN WIRAUSAHA MASYARAKAT DESA SAWANGAN SELAMA MASA NEW NORMAL Achmad Zaki Yamani; Nofrizaldi; wahyu prabowo
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 6: Nopember 2021
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v1i6.444

Abstract

Covid 19 telah membawa dampak yang buruk terhadap perekonomian yang ada di Desa Sawangan. Keterbatasan SDM yang memiliki kepedulian dan pengetahuan terhadap teknologi sehingga organisasi dari BUMDes menjadi salah satu masalah krusial yang sedang dihadapi. Padahal jika dilihat dari teori ekonomi, bahwa kecakapan manajerial sebuah unit usaha menjadi nafas untuk sebuah bisnis bisa berkembang dengan baik. Disisi yang lain BUMDes Desa Sawangan juga mengalami banyak keterbatasan selain SDM yang mumpuni, juga kesulitan menemukan potensi SDM yang aware terhadap teknologi yang bisa dijadikan core SDM dari unit usaha BUMDes Desa Sawangan tersebut. Berlatar belakang permasalahan BUMDes yang ada di Desa Sawangan tersebut maka pengabdian masyarakat ini terfokus dan menitikberatkan pada peningkatan keahlian pada strategi pemasaran dengan menggunakan e-commerce selama masa new normal ini.
Evaluation of Office Ergonomic Risk Using Rapid Office Strain Assessment (ROSA) Ester Lisnati Jayadi; Panca Jodiawan; Achmad Zaki Yamani; Muhammad Qurthuby
JIEMS (Journal of Industrial Engineering and Management Systems) Vol 13, No 1 (2020): Journal of Industrial Engineering and Management Systems
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/jiems.v13i1.2181

Abstract

Musculoskeletal Disorders (MSDs) caused by computer use have become the most common ergonomic risks. The risk experienced can be in the form of financial losses or even lives. Therefore, efforts are needed to prevent the occurrence of ergonomic risks so as not to cause large losses. The Rapid Office Strain Assessment (ROSA) has been designed to identify ergonomic risk factors and is reliable for the assessment of office workers' MSDs. This study evaluates the potential risk of ergonomics in female office workers because a previous study found that MSDs were more common in women. From the two workers observed, it was found that workers 1 and 2 received different scores on several assessment components. The different things are the length of the seat holder, armrests, spine brace, and keyboard. This difference is caused by body posture and different types of chairs. The length of the chair and the spinal brace is influenced by the different postures of the two workers. Worker 1 has a shorter upper leg length than worker 2, so she cannot use the backbone section of the chair. Although there are differences in scores on some components of the assessment, both workers have the same final ROSA score, which is 5. This indicates that further posture assessment needs to be done using tools other than ROSA to detect the specific cause of MSDs levels.
ANALISIS HPP DAN PERBANDINGAN PRODUKTIVITAS UMKM TELUR ASIN DI PURWOKERTO DENGAN METODE ONE-WAY ANOVA Jauhar Ma’sum; Bunga Zati Hulwani; Ratna Dwi Lestari; Achmad Zaki Yamani; Fauzan Romadlon
JUTI UNISI Vol. 5 No. 1 (2021): Jurnal Teknik Industri (JUTI) UNISI
Publisher : Program Studi Teknik Industri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/juti.v5i1.1706

Abstract

Usaha Mikro, Kecil dan Menengah (UMKM) merupakan suatu usaha yang dilakukan oleh seseorang atau badan usaha yang memenuhi kriteria yang telah ditetapkan dalam Undang-undang dan peraturan turunanya. UMKM dewasa ini, juga menjadi salah satu tulang punggung ekonomi Indonesia. Keberadaan UMKM saat ini telah menyebar dihampir semua kota/kabupaten di Indonesia, Purwokerto merupakan salah satu kota di Indonesia yang memiliki umkm yang cukup banyak, diantaranya adalah bergerak pada produksi telur asin. Telur asin adalah jenis makanan yang cukup diminati masyarakat di Purwokerto, hal ini dibuktikan dengan adanya beberapa pengrajin telur asin di Purwokerto. Sasaran penelitian ini adalah UMKM Telur Asin yaitu UMKM Telur Asin Bebek Mas, UMKM Telur Asin Lebak Jaya dan UMKM Telur Asin milik Bu Nafsiah. Metode penelitian yang digunakan adalah dengan mengumpulkan data biaya produksi, biaya tenaga kerja dan biaya overhead. Data tersebut diolah menggunakan analisis dan estimasi biaya untuk mengetahui harga pokok prodiksinya dan untuk membandingkan produktivitas peneliti menggunakan metode One-Way ANOVA dengan menggunakan software Minitab 16. Tujuan dari penelitian ini adalah untuk mengetahui harga pokok produksi dan membandingkan produktivitas antar ketiga UMKM Telur Asin yang diteliti. Hasil penelitian dapat disimpulkan bahwa 1) Harga pokok produksi UMKM Telur Asin Bebek Mas sebesar Rp2018,13 per butir, Telur Asin Lebak Jaya sebesar Rp1863,46, dan Telur Asin Bu Nafsiah sebesar Rp1556,54. 2) Rata-rata kapasitas produksi per bulan UMKM Telur Asin Bebek Mas adalah 1600 butir telur asin, Telur Asin Lebak Jaya adalah 800 butir, dan Telur Asin Bu Nafsiah adalah 1000 butir. 3) Hasil analisis statistika didapatkan bahwa produktivitas UMKM Telur Asin Bebek Mas paling besar, Telur Asin Bu Nafsiah yang kedua dan yang paling rendah adalah UMKM Telur Asin Lebak Jaya.