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All Journal YUME : Journal of Management Sadar Wisata: Jurnal Pariwisata JOURNAL SCIENTIFIC OF MANDALIKA (JSM) Jurnal Manajemen Informatika & Teknologi Journal of Mandalika Literature Muqaddimah: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Jurnal Sains Student Research Public Service And Governance Journal PENG: Jurnal Ekonomi dan Manajemen Masyarakat Berkarya: Jurnal Pengabdian dan Perubahan Sosial LANCAH Jurnal Inovasi dan Tren Ekopedia: Jurnal Ilmiah Ekonomi
Nur Khusnul Hamidah
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Public Service And Governance Journal

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Pengaruh Strategi Penjualan, Kualitas Pelayanan Terhadap Kepuasan Pelanggan : (Studi Pada Pelanggan Apotek Kimia Farma Kota Bima) Nur Khusnul Hamidah; Hanifah Muthiah
Public Service and Governance Journal Vol. 5 No. 1 (2024): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i1.1215

Abstract

A pharmacy is a place that carries out pharmaceutical activities which has an important role in obtaining information about drugs. In this case, pharmacists have the responsibility to create customer satisfaction. Customer satisfaction is the key to the success of a business. Different services will also have a very significant impact on a pharmacy. Apart from that, the company must also market its products by implementing the right sales strategy, because by implementing the right strategy the company will get the expected results. This research aims to determine the sales strategy, service quality and customer satisfaction at Kimia Farma Pharmacy, Bima City, which is located on Jl. Soekarno Hatta Paruga.
Co-Authors Amirulmukminin Amirulmukminin Aswan Aswan Fitroh Adhilla Haeril, Haeril Hanifah Muthiah Ikhsan Ikhsan Irma Mardian Irma Suryani, Indri Ismunandar Ita Purnama Juwani Juwani M. Syahrul Alamsyah M. Yudha Trisna Hadi Mas’ud Mas’ud Muh. Albar Muhajirin Muhajirin Muhajirin Nur Ayu Nuranilawati, Nuranilawati Purwoko Purwoko Purwoko Purwoko Sri Ernawati Syamsuddin Yuwidasari