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THE EFFECT OF BURNOUT AND WORK STRESS ON EMPLOYEE PERFORMANCE AT PT ARTERIA DAYA MULIA CIREBON Kurniawansyah, Kurniawansyah; Hidayat, Agi Syarif
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 (2026): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v19i1.27372

Abstract

This study aims to analyze the effect of burnout and work stress on the performance of employees at PT Arteria Daya Mulia in Cirebon. The research applies an associative quantitative approach using a survey method involving employees from the production division. Data were collected from selected respondents and analyzed using multiple linear regression with the assistance of SPSS. The results indicate that burnout does not have a significant effect on employee performance. Similarly, work stress also does not show a significant influence on employee performance. When examined simultaneously, burnout and work stress together do not significantly affect the performance of employees at PT Arteria Daya Mulia Cirebon. These findings suggest that other factors outside the variables examined in this study may play a more important role in determining employee performance. Keywords: Burnout; Work Stress; Employee Performance
Pengaruh Beban Kerja dan Konflik Peran terhadap Stres Kerja Karyawan Indomaret Cirebon Nugraha, Agustiyan Rizky Wahyu; Hidayat, Agi Syarif
Jurnal Ekonomi Efektif Vol. 8 No. 2 (2026): JURNAL EKONOMI EFEKTIF
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JEE.v8i2.59257

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh beban kerja dan konflik peran terhadap stres kerja pada karyawan toko ritel Indomaret di Kota Cirebon. Penelitian menggunakan pendekatan kuantitatif dengan desain explanatory survey. Populasi penelitian adalah karyawan toko ritel Indomaret di Kota Cirebon, dengan sampel sebanyak 248 responden yang dipilih menggunakan teknik purposive sampling dengan kriteria masa kerja minimal satu tahun. Data dikumpulkan melalui kuesioner tertutup menggunakan skala Likert lima poin dan dianalisis dengan metode Partial Least Squares Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa model memiliki kemampuan penjelasan yang cukup baik, di mana beban kerja dan konflik peran secara simultan mampu menjelaskan 56,2% variasi stres kerja. Secara parsial, beban kerja tidak berpengaruh signifikan terhadap stres kerja. Temuan ini menunjukkan bahwa banyaknya tugas dan tekanan waktu belum tentu menjadi sumber tekanan psikologis utama apabila karyawan telah memiliki pengalaman dan kemampuan adaptasi terhadap ritme operasional toko. Sebaliknya, konflik peran terbukti berpengaruh positif dan signifikan terhadap stres kerja serta menjadi variabel yang paling dominan dalam model. Hasil ini menegaskan bahwa stres kerja karyawan ritel lebih banyak dipicu oleh tumpang tindih tuntutan kerja, ketidaksesuaian instruksi, dan ketidakjelasan prioritas tugas dibandingkan oleh banyaknya pekerjaan itu sendiri. Implikasi penelitian ini menunjukkan bahwa pengelolaan stres kerja di sektor ritel perlu difokuskan pada penegasan pembagian tugas, konsistensi penerapan standar operasional prosedur, kejelasan alur komando, dan penguatan komunikasi kerja antar atasan maupun antar shift.
The Role of Job Satisfaction in Mediating the Effect of Perceived Organizational Support on Intention to Stay Among F&B Industry Employees in Cirebon Apriyanti, Siska; Hidayat, Agi Syarif
Greenation International Journal of Economics and Accounting Vol. 4 No. 1 (2026): Greenation International Journal of Economics and Accounting (March - May 2026)
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v4i1.745

Abstract

This study examines the mediating role of job satisfaction in the relationship between perceived organizational support and intention to stay among employees in the Food & Beverage (F&B) industry in Cirebon. The study is motivated by the high turnover rate within the F&B sector, which requires organizations to better understand psychological factors that contribute to employee retention. A quantitative research design was employed using a survey method involving 110 employees selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that perceived organizational support has a positive and significant effect on job satisfaction. Job satisfaction, in turn, significantly influences employees’ intention to stay. Furthermore, perceived organizational support directly affects intention to stay; however, the effect becomes stronger when mediated by job satisfaction. These results confirm that job satisfaction functions as a partial mediator that strengthens the relationship between organizational support and employee retention. Therefore, enhancing organizational support accompanied by strategies aimed at improving job satisfaction is essential for increasing employee loyalty and long-term retention in the F&B industry.