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All Journal Jurnal Akuntansi dan Keuangan Jurnal Manajemen dan Bisnis International Conference on Law, Business and Governance (ICon-LBG) SOSIALITA Jurnal Promosi Pendidikan Ekonomi Jurnal Kebijakan dan Pelayanan Publik International Multidiciplinary Conference on Social Sciences (IMCoSS) Visionist Jurnal EMT KITA Distribusi YUME : Journal of Management Jurnal Bisnis Dan Kajian Strategi Manajemen Jurnal Bina Manajemen Jurnal Ekuilnomi Economics and Digital Business Review Jurnal Arastirma JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) EKONOMIKA45 East Asian Journal of Multidisciplinary Research (EAJMR) JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Journal of Management and Digital Business Ekombis Sains: Jurnal Ekonomi, Keuangan dan Bisnis Jurnal Ekonomi, Teknologi dan Bisnis The Eastasouth Management and Business International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) SJEE (Scientific Journals of Economic Education) Jurnal Manajemen dan Bisnis (JMB) Journal of Accounting Taxing and Auditing (JATA) Jurnal Pengabdian UMKM International Journal of Economics, Business and Innovation Research
Hepiana Patmarina, Hepiana
Universitas Bandar Lampung
Humanities Astronomy Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Social Sciences Other

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ANALISIS DISIPLIN DAN BUDAYA KERJA PEGAWAI PADA KANTOR CABANG DINAS WILAYAH 5 DINAS PENDIDIKAN PROVINSI LAMPUNG Ardansyah Ardansyah; Hepiana Patmarina
Jurnal Manajemen dan Bisnis (JMB) Vol 2, No 2 (2021)
Publisher : Universitas Mitra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57084/jmb.v2i2.731

Abstract

Abstract Discipline factor plays a very important role in the implementation of employee work. Discipline enforcement itself affects the behavior of each employee. An employee who has a high level of discipline will continue to work well even without being supervised by superiors. A disciplined employee will not steal work time to do other things that have nothing to do with work. Likewise, employees who have discipline will obey the existing regulations in the work environment with high awareness without any sense of coercion. The research method used in this study is a qualitative research method using a soft system methodology approach. Soft system methodology is a research process which in its implementation uses a systems thinking approach. The results of the research are that the employee discipline is not yet optimal, such as violations of the provisions of working hours, the low sense of devotion, awareness and responsibility for official duties, the provision of services to the community that is still not optimal, the use of uniforms that are not in place, violations of disciplinary regulations The current work culture has not shown anything positive in improving employee performance, such as: Lack of communication between employees with superiors and fellow coworkers, there are still employees who are impolite towards fellow employees and superiors, Lack of leadership role in providing encouragement and employee motivation, the implementation of the organization's vision and mission has not been maximized. The recommendation is that the researcher hopes that the research results can be useful for researchers to add scientific insight to researchers regarding human resource management related to the application of discipline and an ideal work culture to improve employee performance. Then it is expected to be a material for consideration and evaluation for the Branch Office of the Regional 5 Education Office of the Lampung Province in implementing discipline and an ideal work culture for its employees by carrying out a series of appropriate and effective policies and decisions. Keywords: Discipline, Work Culture
Pengaruh Kualitas Pelayanan dan Lingkungan Kerja Terhadap Kepuasan Pelanggan Kapal Mutiara Berkah 1 M. Ferlin Aziz Hakim; Ardansyah; Hepiana Patmarina
Jurnal EMT KITA Vol 7 No 3 (2023): JULY 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v7i3.1188

Abstract

This study aims to determine the effect of differences (independent variable) on what (dependent variable). The higher the quality of service provided by PT Pelabuhan Indonesia (Persero) Regional 2 Panjang, the more satisfied the customers will be. The work environment can also affect customer satisfaction, so it is important to ensure that the conditions in the port work environment are good. The sample uses 100% of the population. Multiple linear regression analysis is a way to analyze data using the method, testing this hypothesis refers to testing (t) and testing (f). The results of this study indicate that good service makes the customers of the Mutiara Berkah 1 ship happy, and a good working environment makes the customers of the Mutiara Berkah 1 ship feel happy.
Analisis Strategi Pemasaran Dalam Meningkatkan Penjualan Kopi Pada Cafe Brassel Coffee Di Bandar Lampung Saat Masa Pandemi Covid-19 Julio Utomo; Hepiana Patmarina
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 6, No 2 (2023): JIMB - VOLUME 6 NOMOR 2 September 2023
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v6i2.19592

Abstract

Penelitian dilakukan oleh penulis di Brassel Coffee di Bandar Lampung. Tujuan dari penelitian ini adalah untuk mengetahui strategi pemasaran yang akan diterapkan oleh Brassel Coffee di Bandar Lampung dengan mengetahui kekuatan, kelemahan, peluang dan ancaman dari strategi tersebut. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian kualitatif, dengan menggunakan matrik SWOT untuk menggabungkan kekuatan, kelemahan, peluang dan ancaman dalam strategi pemasaran perusahaan dan mengusulkan 15 alternatif strategi yaitu strategi SO, strategi ST, strategi WO, strategi WT. Berdasarkan hasil analisis SWOT dapat disusun strategi pemasaran yang tepat untuk Kopi Brassel di Bandar Lampung guna meningkatkan penjualan kopi sebagai lokasi/distribusi.
Peranan Motivasi Kerja Dalam Meningkatkan Kinerja Karyawan Pada Barbershop Chillbarberman Di Bandar Lampung Hepiana Patmarina; Nurul Anisa
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 6, No 1 (2023): JIMB - VOLUME 6 NOMOR 1 MEI 2023
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v6i1.19522

Abstract

Beban pekerjaan yang berat lambat laun akan menurunkan motivasi dan kinerja karyawan yang pada akhirnya akan mengganggu pencapaian tujuan organisasi. Tujuan dalam penelitian ini untuk mengetahui peranan motivasi kerja dalam meningkatkan kinerja karyawan Barbershop Chillbarberman Bandar Lampung. Penelitian ini merupakan jenis penelitian lapangan dengan pendekatan deskriptif kualitatif. Sumber data berasal dari wawancara informan sebanyak 4 orang yaitu pemilik, dan 3 orang karyawannya. Menggunakan teknik analisis data melalui 3 tahapan yaitu reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan (1) motivasi yang telah diberikan pemimpin kepada karyawan berupa pujian, penghargaan, gaji dan bonus, kenyamanan kerja, dan fasilitas-fasilitas mendukung mampu mendorong semangat kerja bagi karyawan agar lebih baik dalam bekerja dan tercapainnya tujuan perusahaan. (2) dilihat dari kualitas pekerjaan dinilai sudah baik, tetapi dari segi kuantitas masih kurang optimal penyebabnya kurangnya jumlah tenaga kerja sehingga dalam melayani konsumen tidak tepat waktu yang telah ditentukan. (3) masih kurangnya fasilitas seperti ruangan khusus bagi karyawan untuk istirahat serta tidak disediakannya minum untuk karyawan. (4) selain motivasi yang diberikan pimpinan juga ada motivasi dalam diri karyawan itu sendiri untuk meningkatkan kinerja mereka.
The Role of Online Customer Reviews and Online Customer Ratings on Purchasing Decisions on E-Commerce Shopee Rizki Amelia Iskandar; Hepiana Patmarina
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to investigate how online customer reviews and ratings influence purchasing behavior on the Shopee e-commerce platform. Utilizing online survey methods, data were collected from students at the University of Bandar Lampung who are active Shopee users to understand the relationship between online customer reviews and ratings with purchasing decisions. Multiple linear regression analysis was employed to test the influence of independent variables on the dependent variable. Findings indicate that both factors significantly impact purchasing decisions on Shopee. The implications of these results highlight the importance of managing and improving the quality of customer reviews and ratings to create a positive shopping experience and motivate more purchasing decisions on e-commerce platforms. This research provides valuable insights for e-commerce practitioners to optimize their marketing strategies and brand reputation management on platforms like Shopee. By understanding the crucial role of customer reviews and ratings, companies can develop more effective strategies to enhance consumer trust and drive sales growth. Furthermore, this research contributes theoretically by expanding understanding of the factors influencing purchasing decisions in the context of e-commerce.
The Influence of Individual Characteristics and Work Environment on Employee Performance at PT. PLN (Persero) ULP Karang Rida Dwi Septiana; Hepiana Patmarina
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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Abstract

One In the context of an organization, there are various resources that play an important role in driving its activities. However, it needs to be recognized that human resources play a very significant role in achieving success. In this era of intense competition, organizations are increasingly aware that the active participation of employees, which goes beyond their formal duties, is crucial to improving the overall effectiveness of the organization's employees. Problems at PT PLN (Persero) ULP Karang include high absenteeism rates and employee performance that has not reached the target. This study seeks to assess how individual attributes as well as the work environment influence the performance of PT PLN (Persero) ULP Karang employees. This research uses quantitative methodology to analyze primary data obtained through sending questionnaires to 56 participants. Secondary data was collected from various sources including literature, books, articles, scientific journals, theses, and related online information. Data analysis used multivariate linear regression on SPSS 27. The results showed that individual quality has a good but insignificant effect on employee performance, while the work environment has a positive and significant effect on employee performance. The results showed that the performance of PT PLN (Persero) ULP Karang personnel was influenced by individual characteristics as well as the work environment. Keywords: Individual Characteristics; Work Environment; Employee Performance
The Effect of Motivation and Work Discipline on Employee Performance at Rengganis Restaurant, Bandar Lampung City in 2023 Ayu Kartika; Hepiana Patmarina
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research addresses the issue of inadequate employee discipline, as evidenced by absenteeism from 2019 to 2023. The objective of this study is to assess the impact of motivation and work discipline on employee performance. Employing a quantitative approach, the research involves the participation of employees from Rengganis Restaurant. The entire population, consisting of 64 individuals, serves as the respondents for this study. Data collection is conducted through interviews, observations, and questionnaires, with the application of a regression analysis formula to test hypotheses. A Likert scale questionnaire is employed, and the data is processed using the SPSS 29 program. The findings reveal that, individually, motivation does not influence employee performance significantly, whereas work discipline has a considerable impact on employee performance. Furthermore, both motivation and work discipline collectively play a role in influencing employee performance.
The Effect of Online Sales and Consumer Trust on Interest in Buying Clothing Products at E-Commerce Shopee Adhelia Shinta Balqis; Hepiana Patmarina
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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Abstract

This study aims to examine the effect of online sales as well as consumer confidence on buying interest in clothing products in Shopee e-commerce. This research method uses a quantitative approach by distributing questionnaires to respondents who are active Shopee users. The data were analyzed using multiple linear regression techniques to test the relationship between the variables of online sales, consumer confidence, and purchase intention of clothing products. The results of the analysis show that online sales have a significant positive effect on buying interest in clothing products at Shopee. In addition, consumer trust also has a significant positive effect on purchase intention of clothing products on the platform. These results show the importance of an effective online sales strategy and building consumer trust in increasing consumer buying interest in clothing products in Shopee e-commerce.
Analysis Of Consumer Interest Towards Use Of J&T Express Services In Kotaagung Tanggamus Jodi Rakhmat Ramadhan; Hepiana Patmarina
International Journal of Economics, Business and Innovation Research Vol. 3 No. 03 (2024): May, International Journal of Economics, Business and Innovation Research (IJE
Publisher : Cita konsultindo

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Abstract

The purpose of this study was to determine changes in consumer interest in J&T Express Kotaagung service companies and to determine the response of J&T Express companies to changes in consumer interest. The sample of this study consisted of 100 respondents obtained from the lemeshow formula. Data analysis techniques in this study used multiple linear tests, t tests, F tests, and coefficient of determination tests Based on the problems and processing of the research results, it is concluded that services have a positive and significant influence on the intention to buy J&T Kotaagung. This means that services affect consumer interest in using J&T Kotaagung shipping services. It is hoped that J&T Kotaagung will further improve the quality of services according to consumer expectations.
Pengaruh Motivasi Kerja dan Lingkungan Kerja Terhadap Kinerja Pegawai di Sekretariat DPRD Kota Bandar Lampung Zulfa, Indana; Patmarina, Hepiana
Jurnal EMT KITA Vol 8 No 1 (2024): JANUARY 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v8i1.2134

Abstract

The purpose of this research is to determine the impact of work inspiration on the implementation of representation at the Bandar Lampung City DPRD secretariat, to determine the impact of the workplace on the implementation of representation at the Bandar Lampung City DPRD secretariat. Knowing the influence of work inspiration and the workplace on the implementation of representation at the Bandar Lampung City DPRD secretariat. This research uses a subjective exploration strategy with meeting techniques. The hypothetical premises used are inspirational, workplace, and representative execution hypotheses. Considering the consequences of directed exploration, it is reasonable that there is a positive and large impact between inspiration at the exhibition representing the Bandar Lampung City DPRD. Expanding inspiration within representatives can further develop worker performance, especially representatives of the Bandar Lampung City DPRD. There is a positive and critical influence between workplaces on the presentation of representatives of the Bandar Lampung DPRD. If offices increase, exhibitions will also increase or vice versa, if offices decrease, presentations will also decrease. There is a positive and critical influence between inspiration and the workplace on the presentation of representatives of the Bandar Lampung DPRD. Expanding inspiration and workplaces within representatives can further develop the performance of workers, especially workers in the Bandar Lampung City DPRD environment.
Co-Authors Adhelia Shinta Balqis Ahmad Fadhilah Wibowo Amelia, Tiara Andi Dharma Tilaar Anggraeni, Eni Angrita Denziana Apriliani Putri Ardansyah Aulia Rahmawati Ayu Kartika Bambang Pratowo Bela Septia DESI PURNAMA SARI Dimas Adji Prakasa Duma Monica Gultom Eriec Juwita Erwin Erwin Farida Efriyanti Felicia Felicia Ferdi, Wayan fitria ningsih HABIBURRAHMAN, Habiburrahman Hafidz Isnan, Abdil Handayani, Agustuti Haninun Harto Hentonto Herry Goenawan Soedarsa Indrayenti Indrayenti Jodi Rakhmat Ramadhan Julio Utomo Khoiru Kalam Kurniawan Pratama Kurniawan, Sandy Frans Leonardo, Rico M Rasyid Akbar M. Faqih Wiratama M. Ferlin Aziz Hakim M. Oktaviannur M. Yusuf S. Barusman Marvin, Jesslyn Angelica Mubarak, Ahmad Rais Rozan Nur Annisa Nur Septiana Hertika, Indri Nurdiawansyah Nuria Erisna Nuris Sanida Nurul Anisa Obadja, Nathanael Nicholas Prayoga, Dandy Purnamasari, Wayan Ramadhani Wulandari Ria Rizka Rico Dezi Afriansyah Rida Dwi Septiana Rika Fatmala Putri Rizki Amelia Iskandar Rosa Wulandari Rudi Rahmat Wijaya Sapmaya Wulan Sapmaya Wulan Sari Amelia Diah Satrio Danang Cahyo Harsinto Setiawan, Michael Hans Sitanggang, David Pasroha Sony Setyawan Sri Wahyuni Sufyan Edi Hartanto Syamsu Rizal Theresia Aprilliani Tina Miniawati Barusman Tri Lestira Putri Warganegara Vian Deka Ratama Wasilawati WASILAWATI Wenny Permata Sari Wibowo, Ahmad Fadhilah Yaumil Khoiriyah Yoga Arizon Saputra zulfa, indana