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All Journal JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Journal of Economic, Bussines and Accounting (COSTING) JURNAL ILMIAH GLOBAL EDUCATION SWARNA SWARNA: Jurnal Pengabdian Kepada Masyarakat Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Conchita Valentina Latupapua
Universitas Pattimura, Ambon
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Other

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PENGARUH KOMPETENSI TERHADAP KINERJA PEGAWAI PADA BADAN PENGELOLAAN PAJAK DAN RETRIBUSI DAERAH KOTA AMBON Nedy Viani Tisan; Conchita Valentina Latupapua; Agusthina Risambessy
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 3 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v8i3.15963

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi terhadap kinerja pegawai dengan komitmen organisasi sebagai variabel mediasi pada Badan Pengelolaan Pajak dan Retribusi Daerah Kota Ambon. Permasalahan utama yang diangkat dalam penelitian ini adalah rendahnya jumlah pegawai yang memiliki sertifikasi kompetensi serta indikasi lemahnya komitmen organisasi, yang diduga berkontribusi terhadap rendahnya kinerja pegawai. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Sampel penelitian berjumlah 40 orang pegawai yang dipilih melalui teknik purposive sampling, dengan kriteria tertentu seperti masa kerja dan kepemilikan sertifikasi. Pengumpulan data dilakukan melalui kuesioner, dan dianalisis menggunakan metode SEM-PLS. Hasil penelitian menunjukkan bahwa: (1) kompetensi berpengaruh positif dan signifikan terhadap kinerja pegawai, (2) kompetensi juga berpengaruh positif dan signifikan terhadap komitmen organisasi, (3) komitmen organisasi berpengaruh positif dan signifikan terhadap kinerja pegawai, dan (4) komitmen organisasi memediasi secara signifikan hubungan antara kompetensi dan kinerja pegawai. Ini menegaskan pentingnya peningkatan kompetensi pegawai melalui pelatihan dan sertifikasi, serta penguatan komitmen organisasi sebagai strategi untuk mendorong peningkatan kinerja pegawai di lingkungan pemerintahan daerah.
Strategi Mendorong Kinerja Pegawai dengan Meningkatkan Komunikasi Interpersonal dan Komitmen Organisasi Conchita Valentina Latupapua
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 1 No. 2 (2020): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v1.i2.p261-272

Abstract

Interpersonal communication is a communication process that occurs between two or more people and occurs in direct reciprocity. Meanwhile, Organizational Commitment is the degree to which employees want to continue to actively participate in the organization. The purpose of this study was to determine all the effects of Interpersonal Communication and Organizational Commitment. This study explains the relationship between variables partially with the sampling method with the census method of 37 employees of the Maluku Province Agricultural and Animal Protection Center. The analysis method used is multiple linear regression analysis. From the results of this test, the influence of Interpersonal Communication (X1) and Organizational Commitment (X2) is obtained. The dependent variable is Employee Performance (Y). The results of this study indicate that the more both employees build and improve interpersonal communication and Organizational Commitment will improve employee performance.
Peran Mediasi Pembelajaran Organisasi pada Hubungan Budaya Organisasi dan Kinerja Conchita Valentina Latupapua; Restia Christianty; Wylda Olivia Kowey
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 4 No. 1 (2023): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p246-263

Abstract

This study investigates the relationship between the components of organizational culture and Lecturer Performance between academics. It is hypothesized that Organizational Learning has a positive mediating role to explain the relationship between organizational culture and lecturer performance. To reveal the relationship between the components of organizational cultureperception and lecturer performance, a correlational research design was carried out using SMART PLS 3.2 with a total sample of 35 lecturers Organizational Learning plays a role in mediating the relationship between Organizational Culture and Lecturer Performance. The study is limited to one private college, the sample size is not represented, so the limited results have not been able to be used as an extensive reference for private universities. Although there have been studies that discuss the relationship between organizational culture and lecturer performance, not many researchers have researched related to learning as mediation. The results of this paper focus on various aspects of organizational learning for the development of private universities and contribute to the needs of human resource development.
Peran Mediasi Kepuasan pada Pengaruh Komukasi Internal dan Perilaku Menyimpang Terhadap Kinerja Pegawai Nur Djannah Kottahatuhaha; Conchita Valentina Latupapua; Agusthina Risambessy
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 4 No. 2 (2023): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i2.p443-462

Abstract

The purpose of this research is to examine and analyze the effect of internal communication and workplace deviant behaviour on employee performance through direct and indirect job satisfaction. The research was conducted on Self- Help Housing Stimulant Assistance (BSPS) activities at the Housing and Settlement Area Office of Central Maluku Regency. The type of data used is quantitative data. Data was collected through a questionnaire to 47 respondents. The data analysis technique uses statistical analysis using the outer model analysis test, inner model analysis test, and hypothesis testing. Data processing using SmartPLS 3. The results showed that: (1) internal communication has no direct effect on employee performance, (2) direct internal communication has a positive and significant effect on job satisfaction, (3) workplace deviant behavior has a negative and significant effect on job satisfaction directly, (4) workplace deviant behavior has a negative and significant effect on employee performance, (5) job satisfaction has a positive and significant effect on employee performance, (6) job satisfaction is a mediating variable for the indirect effect of internal communication on employee performance, and (7) job satisfaction is a variable mediating the indirect effect of workplace deviant behavior on employee performance.
Pengaruh Job Insecurity Terhadap Turnover Intention Karyawan Bagian Sales dimediasi Kepuasan Kerja Monica Sara Risambessy; Conchita Valentina Latupapua; Harvey Hiariey
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 5 No. 1 (2024): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v5.i1.p78-96

Abstract

Turnover intention is the desire of employees to quit their jobs in order to get another job. This study aims to analyze job insecurity against turnover intention mediated job satisfaction. The sample in this study was 51 sales employees at Kredit Plus (PT Finansia Multi Finance) Ambon Branch and used a simple random sampling method. Data collection was carried out by distributing questionnaires using Likert scale. The analysis tool used in this study is Smart PLS 3.0 software. The results obtained from this study are: (1) job insecurity has a positive and significant effect on turnover intention, (2) job insecurity has a negatif and significant effect on job satisfaction (3) job satisfaction has a negatif and significant effect on turnover intention (4) job satisfaction does not mediate the effect of job insecurity on turnover intention.
Co-Authors Adolfitri Lolo Tarukallo Adolop Larwaku Agusthina Risambessy Alfa P Siwalette Astrid De Silo Emilia Jean Latuihamallo Felix Chandra Frandyo Izak Muskita Gerrit Pentury Harvey Hiariey Kevin Chandra Maria Crisnacecar Sikteubun Monica Sara Risambessy Mujulifa La Seni Nedy Viani Tisan Novalien C Lewaherilla Novalien C Lewaherilla Nur Djannah Kottahatuhaha Nurul Maghfirah Pieter Novry Ruddy Rehatta Restia Christianty Wylda Olivia Kowey