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All Journal Trikonomika: Jurnal Ekonomi Journal of Management Review JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Management and Bussines (JOMB) Bandung Conference Series: Economics Studies PASCIDEV: Pasundan Social Science Development International Journal of Management Research and Economics

Eddy Jusuf

Pasundan University,

Author-ID : 257443

Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Social Sciences Transportation

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Strategic Policy for Acceleration and Optimization of Border Area Development Endang Try Setyasih; Bambang Heru Purwanto; Eddy Jusuf Sp
Pasundan Social Science Development Vol. 1 No. 1 (2020): Pasundan Social Science Development (PASCIDEV) - October 2020
Publisher : Doctoral Program of Social Science Pasundan University

Most of the regions in the border are less developed due to the development paradigm in the past, more emphasizing the security approach rather than the security approach and inward-looking instead of outward-looking. In essence, the government has been striving to expedite border region development, but the border region is still less developed and marginalized. The roadmap of authority in border areas yet to be delimited between Government and Local Government, lack of synergic coordination, limited budget, the hardship of topographical features, isolated, remote, and inaccessible areas are the major problems. Therefore, to rapidly foster and prosper millions living in border regions, the government should formulate strategic and stringent policies.

Collaborative Governance Model in Quik Wins Program Implementation Traffic Sector in Bandung Tb. Anis Angkawijaya; Bambang Heru Purwanto; Eddy Jusuf Sp
Pasundan Social Science Development Vol. 2 No. 1 (2021): Pasundan Social Science Development (PASCIDEV) - November 2021
Publisher : Doctoral Program of Social Science Pasundan University

Collaborative governance between institutions or stakeholders on the Collaborative Governance model in the implementation of the Quick Wins program in the field of traffic in the city of Bandung. still less effective. with indicators that communication is not going well, coordination is not sustainable, cooperation is not carried out, and agency sectoral egos. This study uses the Mix Method Research method with a concurrent embedded strategy, namely mixed research methods with qualitative data collection and analysis, quantitative carried out sequentially. Results of implementation effectiveness research Quick Wins program in the field of traffic, researchers examined 6 (six) effectiveness criteria, namely: 1) Standards/targets: stakeholder participation is still less involved 2). Community group network support resources have not fully participated 3). Communication: active information relations are still lacking, both formal and informal, 4). Implementing organizations are still lacking in involving all community groups, 5) Characteristics of implementing agents The attitudes and behavior of implementing agents are still not able to increase empowerment 6) The environment is still lacking support because people say business Traffic order is a matter for the Police and the Department of Transportation. ineffectiveness was found in 2 (two) criteria, namely Human Resources (49.38 %) and Communication. (47.61%). It is concluded that the effectiveness of the implementation of the Quick Wins program in the field of traffic in the city of Bandung is currently running quite well but is still not effective. The influencing factors are: 1) Commitment and consistency of the apparatus. 2) The seriousness and firmness of the apparatus, 3) Clear regulatory standards, 4) Support from community groups, 5). Quality and Quantity of Human Resources 6) The intensity of communication activities. Collaborative Governance model in the implementation of the Quick Wins program in the field of traffic in the city of Bandung, researchers examined 6 (six) principles/elements or dimensions of Collaborative Governance according to Horizon (2004:230). geared towards collaboration. 2) Institutional capacity: Community network support is not balanced enough to collaborate. 3) Collaborative leadership: building trust in public information disclosure is less institutionalized, the initiative to carry out leadership roles still relies on leader figures (Mayor or Kasat then). 4) Role as facilitator: Community elements are less involved in forums that do not represent various elements of interest, 5) Role of education and training: Less done within the framework of empowerment. 6) Institutional design: does not improve the quality of collaboration because the forum is still in the form of coordination and consultation. The Collaborative Governance model (Ansell & Gash 2007) needs modification by adding 3 (three) aspects to the collaboration process, namely: 1). Community empowerment, 2). Local community culture (local wisdom) 3). leadership (leadership) as a figure / role model. So that the Collaborative Governance model is recommended for a traffic board forum in the form of collaboration between stakeholders within the scope of the City of Bandung with duties and roles according to their respective functions and supported by private elements, experts/academics, observers, elements of.

Quality Of Service And Control Governor’s Recommendation Utilization Of Northern Bandung Area In The Office Of Capital Investment And One-Stop Integrated Service The Province Of West Java Irvan Niko Firmansyah; Soleh Suryadi; Eddy Jusuf Sp
Pasundan Social Science Development Vol. 2 No. 2 (2022): Pasundan Social Science Development (PASCIDEV) - May 2022
Publisher : Doctoral Program of Social Science Pasundan University

Government is an organization that has full responsibility for the improvement of public service quality. Consequently, service becomes the prior task of the organization’s officials as civil and public servants. There are 197 licenses and non-licensed public services. Therefore, it is important to maintain and improve service quality continuously. Meanwhile, the existing service quality hasn’t shown significant results. It can be viewed from public complaints on the publication process of the governor’s recommendation of land use in the North Bandung Region. Yet, there was a lot of field control that its implementation was irrelevant to the recommendation. Complaints, indictments, and inappropriateness recommendations in the field need to be minimized in order to optimize service quality and control conducted by the West Java Provincial Government on the publication process of the governor’s recommendation of land use in the North Bandung Region. Accordingly, the researcher would like to conduct further study on how Service Quality and Control of Governor’s Recommendation of Land Use in North Bandung Region performed by the West Java Provincial Government, as well as to study strategies that can be applied in order to improve service quality. This research applied qualitative study using the snowball technique to objects of study, i.e. public service administrators; public service customers; public service observers, primarily those who are involved in the legalization of the governor’s recommendation of land use in the North Bandung Region. The data were obtained through interviews and deep analysis using triangulation observers. The research of the study reveals that the inconsistency of service quality is influenced by 10 dimensions, i.e. tangibles, reliability, responsiveness, courtesy, credibility, security, access, communication, and understanding of the consumer. On the other hand, environment control, risk assessment, control activities, information, and communication, yet monitoring control are determinant factors in controlling the governor’s recommendation of land use in the North Bandung Region. It is done by applying strategies that implement technology, innovation, and operation approach. From the research, it is found new dimensions, are: institutional coordination, supervision, collaboration, prosecution, and policy diversification through GSMALL Collaboration Model (Government, Society, Media, Academic, and Law Enforcement).

Co-Authors Abdurohim, Dindin Asep Dedi Sutrisno Ayi Muhiban Azhar Affandi Bambang Heru Purwanto Chucum Sumiarty Endang Try Setyasih hadiyati hadiyati Irvan Niko Firmansyah J. Juanim Jefry Rom Donny Lucky Radi Rinandiyana Maskarto Lucky Nara Rosmadi Moh. Sidik Priadana Muhammad Firza Firdaus Nandan Limakrisna Nila Nurochani Popo Suryana Sukartono, Sri Suryadi, Soleh Tb. Anis Angkawijaya Trustorini Handayani Undang Juju Win Hendrawan

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