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Tinjauan Faktor-Faktor Yang Mempengaruhi Waktu Tunggu Pelayanan Rekam Medis di Pendaftaran Rawat Jalan RSUD X Kabupaten Bandung Herlin Tiana; Lindya Mega Inka E; Syaikhul Wahab
Cerdika: Jurnal Ilmiah Indonesia Vol. 1 No. 10 (2021): Cerdika: Jurnal Ilmiah indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4258.201 KB) | DOI: 10.59141/cerdika.v1i10.203

Abstract

Latar Belakang: Rumah sakit mempunyai misi memberikan pelayanan kesehatan yang bermutu dan terjangkau oleh masyarakat dalam meningkatkan derajat kesehatan manusia. Salah satunya waktu tunggu pelayanan rekam medis di pendaftaran rawat jalan. Rumah sakit harus menyediakan pelayanan rawat jalan yang mudah dan cepat diakses oleh pasien. Hal ini berpengaruh pada utilitas pasien terhadap citra pelayanan rumah sakit tersebut. Tujuan: Tujuan dari penelitian ini adalah untuk menyelidiki tentang apa saja faktor-faktor yang dapat mempengaruhi waktu tunggu pelayanan rekam medis di pendaftaran rawat jalan RSUD X Kabupaten Bandung. Metode: Metode penelitian yang digunakan adalah  deskriptif. Cara pengumpulan data menggunakan pedoman observasi, wawancara dan kuesioner. Populasi penelitian ini adalah pasien yang datang ke tempat pendaftaran rawat jalan dan petugas rekam medis rawat jalan. Sampel dalam penelitian ini terbagi menjadi dua jenis yaitu pasien rawat jalan yang terdiri dari pasien baru dan pasien lama. Teknik pengambilan sampel yaitu purposive sampling. Hasil: Dari hasil penelitian yang di dapat bahwa faktor yang mempengaruhi  waktu tunggu pelayanan rekam medis di pendaftaran rawat jalan RSUD X Kabupaten Bandung meliputi; Penyimpanan, Sumber daya manusia yaitu data riwayat pendidikan petugas dan pada sumber daya material yaitu bahan, peralatan, dan fasilitas. Diperoleh rata-rata waktu tunggu untuk pasien baru yaitu 4 menit 11 detik dan rata-rata waktu tunggu pasien lama yaitu 6 menit 35 detik Kesimpulan : Berdasarkan hasil tinjauan bahwa waktu tunggu pelayanan rekam medis di pendaftaran rawat jalan rumah sakit tersebut sudah dikategorikan singkat sehingga tidak ada permasalahan yang menonjol hanya saja pada faktor  petugas yang tidak pernah mengikuti pelatihan rekam medis , tetapi tidak menutup kemungkinan karena faktor tersebut dapat menghambat waktu tunggu pelayanan rekam medis dan fasilitas tempat penyimpanan yang memiliki penerangan dan ventilasi yang kurang baik.
TINJAUAN PENGELOLAAN SENSUS HARIAN RAWAT INAP GUNA MENUNJANG SISTEM INFORMASI RUMAH SAKIT (RL1) DI RSAU Dr SALAMUN BANDUNG Syaikhul Wahab
INFOKES (Informasi Kesehatan) Vol 3 No 2 (2019)
Publisher : POLITEKNIK PIKSI GANESHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/infokes.v3i2.296

Abstract

This research was aimed to observe the management of daily inpatien census to suport the hospital information system (RL 1). The research method used was descriptive and qualitative method, while the data collection techniques used were by observation and literature study. The data management used manual collecting data. From the research it found that the procedure and the job desk was not made, daily inpatien census have not been accurate from collecting data, and late to collect the main data of inpatient census. The Suggestion that can be given by the writer that the hospital make job description and evaluate existing procedur, more carefull in filling data, and collect data quickly.
PERANCANGAN SISTEM INFORMASI GRAFIK BARBER JOHNSON DALAM MENGUKUR EFISIENSI RUMAH SAKIT MENGGUNAKAN MICROSOFT VISUAL STUDIO 2013 M Luthfi Fauzi; Yuda Syahidin; Syaikhul Wahab
INFOKES (Informasi Kesehatan) Vol 5 No 2 (2021): Jurnal Infokes
Publisher : POLITEKNIK PIKSI GANESHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/infokes.v5i2.462

Abstract

The purpose of this research is to design an information systems johson barber graphs using Microsoft visual studio 2013 at RSUD Sumedang. The research method used qualitative descriptive method with design model, while data collection techniques with observation, interview and literature study. Based on research done, information systems Johnson barber graphs is still manually. Therefore the new system created with Microsoft Visual Studio 2013, using My Sql database, using the software development waterfall model, so the user in this case is the officer, just simply input data in the form that has been provided and the data can be directly in the process so get desired results. The suggestions provided are: 1) making computerized Johnson barber graphs information systems, which can reduce weaknesses during implementation of the manual systems, and 2) planning maintenance and care sustainable development of the system. Keyword: Information Systems, Johnson Barber Graphs, Microsoft Visual Studio 2013
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN DI BAGIAN PENDAFTARAN RAWAT JALAN RSIA SETYA BHAKTI DEPOK Syaikhul Wahab; Septia Farensa
INFOKES (Informasi Kesehatan) Vol 6 No 2 (2022): Jurnal Infokes
Publisher : POLITEKNIK PIKSI GANESHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/infokes.v6i2.923

Abstract

This study aims to determine the quality of service on patient satisfaction in the outpatient registration department of RSIA Setya Bhakti Depok. The research method used is quantitative research with a descriptive approach. While the data collection technique used was a non-probability sampling technique with a sample of 91 outpatient registration visitors at RSIA Setya Bhakti. The indicators in this study were tested using validity and reliability tests. The results of this study indicate that the Quality of Service, namely Direct Evidence (47.3%), Reliability (51.6%), Responsibility (51.6%), Assurance (52.7%), Simultaneously and partially have an effect on satisfaction patients namely Harmonious Relations (46.2%), Repurchase (48.4%), Loyalty (51.6%), Word Of Mouth (47.3%) through data processing the results obtained there is an influence between the variable quality of service to variable Outpatient satisfaction at RSIA Setya Bhakti Depok was 96.2% and the remaining 3.8% was influenced by other variables. Keywords : Quality of Service. Consumer Satisfaction
Gebyar Skrining Kimia Klinik Berbasis POCT sebagai Upaya Deteksi Dini Diabetes Mellitus pada Masyarakat Perkotaan Kelurahan Maleer, Kota Bandung Ramdhan Gunawan; Wahyu Trimastuti; Edi Suharto; Syaikhul Wahab; Desy Widyaningrum; Mochammad Padhil Zaelani; Milla Anjani
PADMA Vol 5 No 1 (2025): JURNAL PENGABDIAN KEPADA MASYARAKAT (PADMA)
Publisher : LPPM Politeknik Piksi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/padma.v5i1.2640

Abstract

Diabetes Mellitus is a non-communicable disease with an increasing prevalence, especially in urban areas due to changes in diet, lack of physical activity, and sedentary lifestyles. Early detection through blood glucose testing is crucial to prevent complications such as nephropathy, neuropathy, and cardiovascular disease. Point of Care Testing (POCT) enables rapid, practical, and accurate testing at the community level. This community service activity was carried out in Maleer Village, Batununggal District, Bandung City, involving 30 participants aged 30–65 years. Blood glucose testing was performed using a POCT glucometer, accompanied by education on risk factors, healthy lifestyles, and diabetes mellitus prevention. The results showed that 21 participants (70%) were in the normal category (<140 mg/dL), 6 participants (20%) were prediabetic (140–199 mg/dL), and 3 participants (10%) were ≥200 mg/dL, indicating suspected diabetes mellitus. Overall, 30% of participants had a risk of hyperglycemia and were recommended for further examination at a health facility. POCT-based screening proved to be effective as an early detection strategy and an educational medium to increase public awareness and vigilance regarding the risk of diabetes mellitus.
Gebyar Skrining Kimia Klinik Berbasis POCT sebagai Upaya Deteksi Dini Diabetes Mellitus pada Masyarakat Perkotaan Kelurahan Maleer, Kota Bandung Ramdhan Gunawan; Wahyu Trimastuti; Edi Suharto; Syaikhul Wahab; Desy Widyaningrum; Mochammad Padhil Zaelani; Milla Anjani
PADMA Vol 5 No 1 (2025): JURNAL PENGABDIAN KEPADA MASYARAKAT (PADMA)
Publisher : LPPM Politeknik Piksi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/padma.v5i1.2640

Abstract

Diabetes Mellitus is a non-communicable disease with an increasing prevalence, especially in urban areas due to changes in diet, lack of physical activity, and sedentary lifestyles. Early detection through blood glucose testing is crucial to prevent complications such as nephropathy, neuropathy, and cardiovascular disease. Point of Care Testing (POCT) enables rapid, practical, and accurate testing at the community level. This community service activity was carried out in Maleer Village, Batununggal District, Bandung City, involving 30 participants aged 30–65 years. Blood glucose testing was performed using a POCT glucometer, accompanied by education on risk factors, healthy lifestyles, and diabetes mellitus prevention. The results showed that 21 participants (70%) were in the normal category (<140 mg/dL), 6 participants (20%) were prediabetic (140–199 mg/dL), and 3 participants (10%) were ≥200 mg/dL, indicating suspected diabetes mellitus. Overall, 30% of participants had a risk of hyperglycemia and were recommended for further examination at a health facility. POCT-based screening proved to be effective as an early detection strategy and an educational medium to increase public awareness and vigilance regarding the risk of diabetes mellitus.
Sosialisasi Penyelenggaraan Rekam Medis Di Klinik Prima Husada Kota Bandung Tedy Hidayat; Nuke Dewi Utami Hamid; Jajat Sudrajat; Syaikhul Wahab; Desy Widyaningrum; Santy Christinawati; Erix Gunawan; Ai Susi Susanti; Shinta Elvira
PADMA Vol 3 No 2 (2023): JURNAL PENGABDIAN KEPADA MASYARAKAT (PADMA)
Publisher : LPPM Politeknik Piksi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/padma.v3i2.2642

Abstract

Primary clinics play an essential role as first-level healthcare facilities that provide both medical and administrative services to the community. In efforts to improve the quality of healthcare services, the management of medical records serves as one of the main components that must be carried out in an orderly, accurate, and systematic manner. Medical records function not only as patient documentation but also as legal documents, communication tools among healthcare professionals, and data sources for service quality evaluation. This Community Service (PKM) activity was conducted at Klinik Prima Husada, Bandung City, with the aim of strengthening staff understanding of proper procedures for organizing and completing medical records. The methods included socialization, education, and mentoring sessions involving healthcare and administrative personnel. Based on the implementation results, the medical record system has been functioning but still faces challenges, particularly in diagnosis coding and form completeness. Through this activity, it is expected that the staff’s knowledge and skills in managing medical records will improve, thereby supporting work efficiency, administrative orderliness, and the overall quality of healthcare services within the clinic.
Pelatihan Manajemen Rekam Medis dan Informasi Kesehatan di UPT Puskesmas Gumuruh Desy Widyaningrum; Syaikhul Wahab; Nuke Dewi Utami Hamid; Ade Irma Suryani; Shinta Elvira; Santy Christinawati
PADMA Vol 4 No 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT (PADMA)
Publisher : LPPM Politeknik Piksi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/padma.v4i2.2727

Abstract

Primary health care services require well-organized and accurate management of medical records and health information to support the quality of services and data-based decision-making. UPT Puskesmas Gumuruh, Bandung City, as one of the primary health care facilities, faces several challenges in managing medical records, including limited understanding of recording procedures, duplication of medical record numbers, and irregular document storage systems. These issues have affected the timeliness of reporting and the overall efficiency of health services. This community engagement program aimed to improve the knowledge and skills of medical record officers through training on medical record and health information management based on standard operational procedures in the medical record unit. The activity was implemented through a participatory approach, consisting of need assessment, material preparation, interactive training sessions, and evaluation of learning outcomes. The training materials covered document management, numbering and filing systems, record retention, and the application of confidentiality principles in health information. The results indicated an improvement in participants’ understanding and practical skills in managing medical record data in a structured and standardized manner. The training also fostered more professional and disciplined work behavior among participants in handling patient information. Overall, this activity contributed to improving service quality and strengthening health information management at UPT Puskesmas Gumuruh, Bandung City.
Pemberdayaan Petugas Rekam Medis tentang Prosedur Peminjaman dan Pengembalian Berkas Rekam Medis di Klinik Prima Husada Bandung Desy Widyaningrum; Syaikhul Wahab; Ade Irma Suryani; Annisa Ulfah; Falaah Abdussalaam; Yuyun Yunengsih
PADMA Vol 5 No 1 (2025): JURNAL PENGABDIAN KEPADA MASYARAKAT (PADMA)
Publisher : LPPM Politeknik Piksi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/padma.v5i1.2729

Abstract

Program pengabdian masyarakat ini bertujuan meningkatkan pemahaman serta keterampilan petugas rekam medis Klinik Prima Husada terkait tata cara peminjaman dan pengembalian berkas rekam medis, sekaligus membantu penyusunan dokumen standar operasional prosedur (SOP). Metode kegiatan meliputi ceramah interaktif, tanya jawab, demonstrasi, serta praktik penyusunan SOP. Kegiatan berlangsung dalam tiga sesi, melibatkan tiga orang petugas rekam medis. Hasil pelaksanaan menunjukkan adanya peningkatan pengetahuan sebesar 35% dan keterampilan petugas dalam penyusunan SOP. Kendala yang muncul terutama pada keterbatasan waktu dan proses legalisasi SOP, namun komunikasi dan dukungan manajemen Klinik Prima Husada berperan besar dalam kelancaran kegiatan. Kesimpulannya, kegiatan ini berdampak positif terhadap peningkatan mutu pengelolaan rekam medis di Klinik Prima Husada.
ANALISIS DAMPAK PENGGUNAAN SISTEM GANDA REKAM MEDIS TERHADAP EFISIENSI PELAYANAN KESEHATAN DI KLINIK MATA DR. HASRI AINUN HABIBIE BOGOR Heri Irawan; Syaikhul Wahab
JRMIK Vol 7 No 1 (2026): JOURNAL OF MEDICAL RECORDS AND HEALTH INFORMATION
Publisher : Malang: Sekolah Tinggi Ilmu Administrasi Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jrmik.v7i1.85

Abstract

Implementasi sistem ganda rekam medis (manual dan elektronik) di fasilitas kesehatan telah menjadi fenomena umum dalam transisi digitalisasi layanan kesehatan. Klinik Mata Dr. Hasri Ainun Habibie Bogor menggunakan sistem ganda untuk memastikan kontinuitas pelayanan sambil beradaptasi dengan teknologi modern. Penelitian ini bertujuan untuk menganalisis dampak penggunaan sistem ganda rekam medis terhadap efisiensi pelayanan kesehatan di Klinik Mata dr. Hasri Ainun Habibie Bogor. Penelitian menggunakan metode deskriptif analitik dengan pendekatan kuantitatif dan kualitatif. Data dikumpulkan melalui observasi langsung, wawancara dengan tenaga kesehatan, dan analisis dokumentasi selama periode 6 bulan. Sistem ganda rekam medis menunjukkan dampak positif dan negatif terhadap efisiensi pelayanan. Dampak positif meliputi redundansi data yang meningkatkan keamanan informasi dan kemudahan akses bagi tenaga kesehatan yang belum familiar dengan sistem elektronik. Dampak negatif mencakup duplikasi pekerjaan yang meningkatkan waktu dokumentasi sebesar 35% dan potensi inkonsistensi data antara kedua sistem. Implementasi sistem ganda rekam medis di Klinik Mata Dr. Hasri Ainun Habibie Bogor memerlukan optimalisasi untuk meningkatkan efisiensi pelayanan kesehatan.