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Pengaruh Kepuasan Gaji, Kepuasan Kerja, Serta Komitmen Organisasional Terhadap Intensi Keluar Di Hotel Sapta Nawa Gresik Doni Muhardiansyah; Irin Kristanty
Jurnal Ilmiah Pariwisata Vol 22 No 1 (2017)
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

High rate of turnover leads to adverse effect to an organization. Such problem is likely generating instability and uncertainty towards employment condition and human resources cost rise in forms of training invested to them, recruitment and newly built training programs. High turnover, in addition, also results in organizational ineffectiveness because it loses experienced employees as well as spends much times in training new, inexperienced employees. This study aims to analyze the effect of pay satisfaction, work satisfaction and organizational commitment on turnover intention and to analyze the most affective variable on turnover intention. There are 115 respondents for the samples and data analysis during the research is held by using SEM and AMOS program. According to the analysis, it is concluded as the followings: work satisfaction has a positive effect on organizational commitment with CR = 6,082, pay satisfaction has a negative effect on turnover intention with CR = -4,325, work satisfaction has a negative effect on turnover intention with CR = -4,905, and organizational commitment has a negative effect on turnover intention with CR = -2, 914. In efforts of decreasing turnover rate, Sapta Nawa Hotel Gresik jawa Timur should improve its pay rate granted to the employees, provide adequate financial aid to help the economy of the employees, to enhance relationship between employees and between employees and superiors, to give opportunity to any employee to improve his or her quality through formal education, to strengthen loyalty to company by fulfilling needs and intention of the employees, and to give rise to employees’ awareness that they have significant roles in supporting the company’s development.

The Analisis Penyelenggaraan Sport Event Tour De Singkarak di Sumatera Barat Yuke Permata Lisna; Doni Muhardiansyah; Eko Prabowo
JURNAL PENDIDIKAN DAN KELUARGA Vol 13 No 02 (2021): Jurnal Pendidikan dan Keluarga
Publisher : Fakultas Pariwisata dan Perhotelan Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jpk/vol13-iss02/974

Abstrak Pariwisata merupakan seluruh kegiatan wisata yang mempunyai macam-macam fasilitas dan pelayanan untuk para pelaku wisata dimana kegiatan wisata ini disebut MICE. Kegiatan MICE terbesar di Sumatera Barat berupa sport event tourism yakni Tour de Singkarak merupakan kegiatan tahunan nasional yang sudah dilaksanakan selama sebelas tahun dengan pelaksanaan yang terus meningkat. Selain memberi dampak ekonomi, penyelenggaraan Tour de Singkarak memberikan kemajuan di destinasi wisata dan mendongkrak popularitas daerah Sumatera Barat sebagai tuan rumah event berskala internasional. Penelitian yang telah dilakukan bertujuan untuk menganalisis penyelenggaraan sport event Tour de Singkarak yang pelaksanaannya meningkat setiap tahun walaupun menghadapi beberapa kendala yang berbeda. Penelitian ini menggunakan metode penelitian kualitatif dengan menggambarkan faktor demand side dan supply side pada keberhasilan sport event Tour De Singkarak secara mendalam. Metode pengumpulan data yang digunakan adalah wawancara mendalam, observasi, dan studi literature. Faktor keberhasilan event untuk meningkatkan suksesnya penyelenggaraan sport event Tour De Singkarak telah dapat dicapai. Kata kunci: analisis, manajemen, sport event

Analisis Pemangku Kepentingan Pada Pengelolaan Ekowisata di Siberut Selatan Kepulauan Mentawai, Indonesia Myrza Rahmanita; Fetty Asmaniati; Anak Agung Gde Agung; Doni Muhardiansyah; Sri Mariati
Jurnal Ilmiah Pariwisata Vol 27 No 2 (2022): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v27i2.1615

South Siberut District on Mentawai Island has great ecotourism potential however its management is not yet optimal, including synergy and connectivity between stakeholders. This research was conducted using stakeholder analysis method and snowball sampling technique with expert judgment. The informants involved were twelve institutions representing four types of stakeholders, namely the Government, Community, Business, and Academics. The objective of this study is to identify stakeholders involved in ecotourism management; to classify and matrix their level of influence and interest. The significance of this research is to increase cooperation between stakeholders through optimizing their respective roles in South Mentawai. This study finds that, Firstly, the importance of government authority in ecotourism management; Secondly, half of all stakeholders have high interest, while the other half show low and very low interest in supporting ecotourism management; Third, half of all stakeholders are Crowd Stakeholders who have the potential to influence the overall management of ecotourism in the future. It is recommended that efforts should be made to inspire as many parties as possible to be involved as stakeholders. Secondly, increasing the competency capacity of human resources through education. Thirdly, synergizing cooperation and collaboration. Keywords: Stakeholder Analysis, Ecotourism Management, Interest and Influence, Siberut Mentawai

Pengaruh Penerapan Experiential Marketing dan Perilaku Tamu Terhadap Minat Staycation Dimoderasi Oleh Persepsi Risiko Pada Masa Pandemi Covid-19 Natalia, Dessy; Brahmantyo, Himawan; Muhardiansyah, Doni
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 7 No. 1 (2024): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v7i1.73561

Dampak fluktuasi tingkat hunian kamar hotel akibat pandemi Covid-19 mendorong industri perhotelan untuk mengadopsi konsep staycation sebagai alternatif. Penelitian ini mengevaluasi penerapan Experiential Marketing dan pengaruhnya terhadap Minat Staycation tamu, lalu untuk mengetahui bagaimana Perilaku Tamu berdasarkan keyakinannya dan pengaruhnya terhadap Minat Staycation serta untuk mengetahui apakah Persepsi Risiko dapat memoderasi hubungan-hubungan tersebut. Sebanyak 170 responden dipilih dengan metode non-probability sampling. Hasil analisis menggunakan metode Structural Equation Model-Partial Least Square (SEM-PLS) menunjukkan bahwa Experiential Marketing dan Perilaku Tamu berpengaruh positif signifikan terhadap Minat Staycation. Selanjutnya, Persepsi Risiko memoderasi hubungan tersebut, dengan dampak negatif pada Experiential Marketing dan Minat Staycation, tetapi positif pada hubungan Perilaku Terencana dan Minat Staycation. Keragaman Minat Staycation yang dijelaskan oleh faktor-faktor tersebut mencapai 60,1% dan masuk ke dalam kategori moderate. Penelitian ini memberikan saran bagi pengelola staycation dan untuk penelitian lanjutan di bidang ini

Pengaruh Lokasi Strategis dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Pada RedDoorz near CBD Ciledug, Kota Tangerang, Provinsi Banten Sulistiyo, Tri Djoko; Nurbaeti, Nurbaeti; Mariati, Sri; Mumin, Adhi Trirachmadi; Muhardiansyah, Doni
JURNAL BISNIS HOSPITALITI Vol 13 No 1 (2024): Jurnal Bisnis Hospitaliti
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v13i1.1420

This research aims to determine the effect of strategic location and service quality on customer loyalty through customer satisfaction at Reddoorz Near CBD Ciledug. This research uses a path analysis method that explains the influence of the independent variable on the dependent variable through mediating variables. Data was collected through a Google Form questionnaire carried out by accidental sampling. The population is all visitors staying at RedDoorz near CBD Ciledug. The research sample consisted of 100 respondents. The research results are: (1) Strategic location and service quality have a significant effect on customer satisfaction; (2) Strategic location and service quality have a significant effect on customer loyalty; (3) Customer satisfaction has a significant effect on customer loyalty; (4) Strategic location and service quality have a significant effect on customer loyalty through customer satisfaction. RedDoorz near CBD Ciledug's strategic location provides easy access to business centers and essential facilities, significantly increasing customer satisfaction. High service quality at RedDoorz also plays a vital role in improving customer loyalty through satisfaction by guaranteeing tangibles, reliability, responsiveness, assurance, and empathy. As a result, the combination of strategic location and superior service quality creates positive customer relationships that are strong and sustainable in the long term.

Analisis Pemangku Kepentingan Pada Pengelolaan Ekowisata di Siberut Selatan Kepulauan Mentawai, Indonesia Myrza Rahmanita; Fetty Asmaniati; Anak Agung Gde Agung; Doni Muhardiansyah; Sri Mariati
Jurnal Ilmiah Pariwisata Vol 27 No 2 (2022): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v27i2.1615

South Siberut District on Mentawai Island has great ecotourism potential however its management is not yet optimal, including synergy and connectivity between stakeholders. This research was conducted using stakeholder analysis method and snowball sampling technique with expert judgment. The informants involved were twelve institutions representing four types of stakeholders, namely the Government, Community, Business, and Academics. The objective of this study is to identify stakeholders involved in ecotourism management; to classify and matrix their level of influence and interest. The significance of this research is to increase cooperation between stakeholders through optimizing their respective roles in South Mentawai. This study finds that, Firstly, the importance of government authority in ecotourism management; Secondly, half of all stakeholders have high interest, while the other half show low and very low interest in supporting ecotourism management; Third, half of all stakeholders are Crowd Stakeholders who have the potential to influence the overall management of ecotourism in the future. It is recommended that efforts should be made to inspire as many parties as possible to be involved as stakeholders. Secondly, increasing the competency capacity of human resources through education. Thirdly, synergizing cooperation and collaboration. Keywords: Stakeholder Analysis, Ecotourism Management, Interest and Influence, Siberut Mentawai

Pengaruh Kepuasan Gaji, Kepuasan Kerja, Serta Komitmen Organisasional Terhadap Intensi Keluar Di Hotel Sapta Nawa Gresik Doni Muhardiansyah; Irin Kristanty
Jurnal Ilmiah Pariwisata Vol 22 No 1 (2017)
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v22i1.1124

High rate of turnover leads to adverse effect to an organization. Such problem is likely generating instability and uncertainty towards employment condition and human resources cost rise in forms of training invested to them, recruitment and newly built training programs. High turnover, in addition, also results in organizational ineffectiveness because it loses experienced employees as well as spends much times in training new, inexperienced employees. This study aims to analyze the effect of pay satisfaction, work satisfaction and organizational commitment on turnover intention and to analyze the most affective variable on turnover intention. There are 115 respondents for the samples and data analysis during the research is held by using SEM and AMOS program. According to the analysis, it is concluded as the followings: work satisfaction has a positive effect on organizational commitment with CR = 6,082, pay satisfaction has a negative effect on turnover intention with CR = -4,325, work satisfaction has a negative effect on turnover intention with CR = -4,905, and organizational commitment has a negative effect on turnover intention with CR = -2, 914. In efforts of decreasing turnover rate, Sapta Nawa Hotel Gresik jawa Timur should improve its pay rate granted to the employees, provide adequate financial aid to help the economy of the employees, to enhance relationship between employees and between employees and superiors, to give opportunity to any employee to improve his or her quality through formal education, to strengthen loyalty to company by fulfilling needs and intention of the employees, and to give rise to employees’ awareness that they have significant roles in supporting the company’s development.

Pengaruh Fasilitas Wisata Terhadap Keputusan Berkunjung Kembali dengan Kepuasan Sebagai Variabel Mediasi, di Taman Wisata Alam Mangrove Angke Kapuk, Jakarta Nur Chairunnissa; Nurbaeti Nurbaeti; Saptarining Wulan; Sri Mariati; Doni Muhardiansyah
Jurnal Ilmiah Pariwisata Vol 30 No 1 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i1.1809

This study aims to analyze the influence of tourism facilities on the decision to revisit the Angke Kapuk Mangrove Nature Tourism Park, Jakarta, with visitor satisfaction as an intervening variable. The approach used is quantitative with path analysis techniques. The research sample consisted of 400 respondents selected using purposive sampling techniques. The results of the study indicate that tourism facilities have a significant effect on visitor satisfaction, but do not directly affect the decision to revisit. Visitor satisfaction is proven to have a significant effect on the decision to revisit. In addition, tourism facilities have a significant effect on the decision to revisit through visitor satisfaction. Based on the results of the study, it is recommended that the management of the Angke Kapuk Mangrove Nature Tourism Park improve the quality of existing facilities, such as cleanliness, comfort, and accessibility, to increase visitor satisfaction. In addition, managers can pay attention to the emotional and social experience factors of visitors. For the DKI Jakarta government, it is recommended to support the management of this ecotourism with policies that pay attention to environmental sustainability and better infrastructure development. Keywords: tourism facilities, satisfaction, decision to revisit

Consumer Purchase Decision and Brand Image Analysis Through Product Quality and Price: Study Case Frozen Pastry in Jakarta - Indonesia Mumin, Adhi Trirachmadi; Ingkadijaya, Rahmat; Jason, Jason; Muhardiansyah, Doni; Wulan, Saptarining
Jurnal Penelitian Pariwisata Vol 8 No 2 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i2.257

The study investigates the effects of product quality and price on the purchasing decisions of Bonpatis Danish pastry sheets, with brand image acting as a mediator. Indonesia's food and beverage industry, mainly retail, is experiencing significant growth as modern retailers like Hypermart introduce competitive products. A quantitative approach was used, applying Structural Equation Modeling (SEM) with Partial Least Squares (PLS) to data collected from 83 respondents, mainly Hypermart bakery employees in DKI Jakarta. Results indicate that product quality and price positively influence brand image and purchasing decisions. Specifically, product quality boosts brand image and directly affects purchase decisions, whereas price influences purchase decisions directly but not via brand image. The study emphasizes the role of product appearance and packaging in shaping brand perceptions and suggests improving these elements to attract more consumers. Due to a limited sample size, the study recommends future research to explore broader aspects like customer satisfaction and loyalty. Keywords: Danish pastry sheet, product quality, price, brand image, purchase decision.

Management Strategy Risk For Support Transformation of the Surya Kencana Bogor Tourism Area Cahyanti, Dina; Mbura, Helend A; Adhyatmoko, Nikolas Wisnu; Agung Wibawa, I Putu Satria; Muhardiansyah, Doni
Journal of Global Tourism Vol. 2 No. 2 (2025): Journal of Global Tourism
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jht.v2i2.28

Development area Surya Kencana tourism in harmony with The vision of the 2025–2045 Bogor City RPJPD is become a creative, advanced, and sustainable science city. This area own potential unique Because combine inheritance culture (heritage), tourism culinary typical local approach sustainability through green gastronomy, as well digital innovation by MSMEs. Approach thematic that integrates four target the give direction strategic in make Surya Kencana as destination tour featured based community. Research This identify eight risk main spread in three Category: security, safety, and comfort. Risks the covering low participation figure local, low awareness perpetrator culinary to sustainability, limitations infrastructure friendly environment, and not yet effectiveness utilization technology by MSMEs. Mitigation strategies risk done through involvement multi-stakeholder, education based community, improvement infrastructure, digitalization of MSMEs, and collaboration between government, society, and sectors private. Analysis results show that management risk No only tool technical, but become element strategic in build area resilient and empowered tourism competitiveness. Utilization digital technology, narrative culture local, and involvement community proven capable increase resilience area to disturbance physical, social, and environment. With approach this, Surya Kencana can contribute to development term length of Bogor City in sector inclusive and sustainable tourism

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