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Jurusan Administrasi Niaga, Politeknik Negeri Malang
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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PELATIHAN DAN PENDAMPINGAN TATA DISPLAY TOKO: SEBAGAI UPAYA IDENTIFIKASI RISIKO BISNIS Halid Hasan; Abdul Waris; Izzatul Ulya; Zhulvardyan Armayrishtya
Dharma: Jurnal Pengabdian Masyarakat Vol 4, No 1 (2023): Mei
Publisher : Universitas Pembangunan Nasional "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/dlppm.v4i1.9734

Abstract

Store display is an important component in the retail business segment. Business actors must be able to create attractive spatial planning and product arrangement through store displays so that consumers feel at home and comfortable when shopping. Effective arrangement in addition to increasing sales can also minimize the risk of loss. Such as avoiding loss of goods, theft, inaccurate records, and others. This activity was delivered to the Delfa Store which is located at Jl. Kenanga Kav.2, Mulyoagung Village, Kecamatan Dau Kabupaten Malang. Based on preliminary observations, it was found that the display conditions in stores that sell various household goods are still not good.  So that it becomes difficult to develop and there is uncertainty about business continuity in the future. This is the background for carrying out this activity, by analyzing the condition of store displays as an effort to identify business risks.
Budaya Kerja Era New Normal: Saatnya Merubah Paradigma (Studi pada UKM di Malang Raya) Halid Hasan; Farika Nikmah; Heru Utomo; Erlangga Andi Sukma; Ellyn Eka Wahyu
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (165.495 KB) | DOI: 10.36418/syntax-literate.v7i2.5564

Abstract

SMEs have been severely impacted by the Covid-19 pandemic. Some changes or adaptations need to be made to follow the changes that occur. Action research was chosen in this study, using the planning, implementation and evaluation method, where the samples were culinary SMEs, several cafes in Malang Raya. The planning stage involves identifying the problems and obstacles faced by SMEs, through interviews using an interview guide, then from this stage a strategy formulation is obtained which is implemented at the implementation stage. Adopting the work culture proposed by Denison and Haaland, a new work culture strategy is formulated to deal with the new normal era. Mission, involvement, adaptation and consistency are used as indicators at the implementation stage. Then proceed with an evaluation to measure the level of success of research in contributing to the sustainability of SMEs in running their business. SMEs are no longer run at random, but with careful planning to minimize product failures, maintain business sustainability and even win in the face of business competition both with fellow SMEs and with companies.
Impact of Organizational Culture on Employee Engagement and Employee Performance: A Stimuli-Organism-Response Approach Halid Hasan; Endang Siti Astuti; Tri Wulida Afrianty; Mohammad Iqbal
Wacana Journal of Social and Humanity Studies Vol. 23 No. 4 (2020)
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the impact of organizational culture on employee engagement and employee performance. Within the organization, organizational culture plays an important role in building employee engagement, and ultimately in Employee Performance. The causality study is used to analyze the influence of the variables involved in this study. This type of research is quantitative descriptive with multi-stage sampling. The data was collected by using a questionnaire to 251 respondents from 9 branch offices of government banks, Malang regional offices. Data were analyzed using smartPLS (Partial Least Square) which includes measurement models and hypothesis testing. The findings indicate that organizational culture has a direct and significant positive influence on employee engagement and employee performance. Besides, organizational culture also has a significant indirect positive effect on employee performance through employee engagement. Bank managers, practitioners, and research institutions can use the findings to enhance organizational culture, employee engagement to drive employee performance.
PELATIHAN PEMASARAN PRODUK KERIPIK CABE MELALUI MEDIA SOSIAL BAGI WARGA ASRAMA BRIMOB BATALYON B MALANG Ellyn Eka Wahyu; Yekie Senja Oktora; Halid Hasan; Siti Nurbaya; Eny Widiyowati
Jurnal Pengabdian kepada Masyarakat Vol. 9 No. 2 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i2.157

Abstract

This Community Service (PPM) activity is carried out as a responsibility in fulfilling the obligations of the Tri Dharma of Higher Education. The target objects in this PPM activity are women from the Asrama Brimob Batalyon B Pelopor, Kelurahan Ampeldento, Kecamatan Pakis, Kabupaten Malang. This PPM activity seeks to provide understanding through materials and guidance to promote the sale of chili chips using social media. This guidance is given to the public through material presentation activities and hands-on practical activities on how to create written and photo content which will later be used as material to promote chili chips products so that they are expected to get customers outside the Asrama Brimob Ampeldento. From this Community Service (PPM) activity, it is hoped that a synergy will be created between the women of the Asrama Brimob Batalyon B Pelopor Kabupaten Malang and the Malang State Polytechnic, that this guidance activity can help partners in increasing their income through promotional activities and sales of chili chips by use social media continuously.
Pengadaan Alat Produksi Guna Meningkatkan Produksi DUPITOS di Dusun Petung Sewu Kabupaten Malang Eny Widiyowati; Bambang Suryanto; Ayu Sulasari; Masrevastuti Masrevastuti; Halid Hasan
Jurnal Pengabdian kepada Masyarakat Vol. 9 No. 2 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i2.207

Abstract

Dusun Petungsewu is one of the hamlets producing quality corn gerit. The product diversification that has been carried out is in the form of tortilla chips, which are named Dupitos (Duwet Polinema Tortilla Chips). The production is carried out by the people of Dusun Petungsewu. The potential possessed by Dusun Petungsewu by processing Dupitos is quite large. This is because Dupitos products are healthy snacks that are suitable for consumption by all ages. Currently, Dupitos' production process still uses inadequate equipment. Therefore, this service aims to donate the equipment needed in the Dupitos production process so that the production process can run smoothly. The implementation of community service programs is carried out in the form of production equipment grants, knowledge transfer, questions and answers and evaluations. The results of the service show that the procurement of production equipment in the form of a dough rolling machine and dough thinning machine facilitates the Dupitos production process. Thus, partners can work more efficiently and effectively. This service provides several benefits both in terms of quality and quantity. It is hoped that the implementation of the service can provide benefits and help both partners to improve the quality and quantity of production. Keywords: Dupitos, Dusun Petungsewu, equipment assistance
Analisis Pengelolaan Arsip Klaim Jaminan dalam Mendukung Pelayanan Administrasi di BPJS Ketenagakerjaan Kantor Cabang Malang Hadyan Zanuar Ugraha; Halid Hasan
Jurnal Ilmu Sosial dan Humaniora Vol. 2 No. 2 (2026): APRIL-JUNI 2026
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/0rjbcc93

Abstract

Penelitian ini menganalisis pengelolaan arsip klaim jaminan di BPJS Ketenagakerjaan Kantor Cabang Malang dan kontribusinya terhadap efektivitas pelayanan administrasi. Menggunakan metode kualitatif deskriptif melalui observasi partisipatif, wawancara mendalam, dan dokumentasi, penelitian ini mengkaji tujuh tahapan pengelolaan arsip aktif: penciptaan, pemilahan dan pemberkasan, penataan dalam boks, penataan boks, pelabelan boks, pembuatan daftar arsip, dan pemberian layanan kearsipan. Hasil penelitian menunjukkan bahwa setiap tahapan dilaksanakan sesuai standar internal yang ditetapkan dalam PERDIR BPJS Ketenagakerjaan Nomor 28/PERDIR.01/122024, berkontribusi pada percepatan temu kembali dokumen, minimalisasi risiko kehilangan dan kerusakan, serta peningkatan akuntabilitas. Pengelolaan arsip yang sistematis secara signifikan mendukung efisiensi pelayanan administrasi dalam proses klaim di BPJS Ketenagakerjaan Kantor Cabang Malang.
PELATIHAN MEMBUKA JALAN BISNIS INKLUSIF UNTUK KOMUNITAS LINGKAR SOSIAL (LINKSOS) MALANG Joni Dwi Pribadi; Umi Khabibah; Halid Hasan; Abdullah Helmy; Rizka Rahmawati; Fahmi Muhammad Az Zuhri
Jurnal Pengabdian kepada Masyarakat Vol. 13 No. 1 (2026): JURNAL PENGABDIAN KEPADA MASYARAKAT 2026
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v13i1.9737

Abstract

The inclusive disability community at LINKSOS in Lawang, Malang Regency, produces various handicrafts such as batik and scrap-fabric accessories but lacks digital marketing reach to expand their market. This community service program aims to empower these inclusive MSMEs through online marketing training using WhatsApp Business. The activity employed a Lesson Study approach (planning, action, monitoring & evaluation) involving 30 participants, predominantly deaf and mute individuals. Training was facilitated through visual materials, direct mentoring, and adaptive communication without sign language interpreters. Evaluation results showed significant improvements: 100% of participants understood the importance of digital marketing, 83% successfully managed business profiles, and 93% mastered automated messaging. Partner satisfaction was rated highly, particularly regarding team mentoring. Overall, WhatsApp Business proficiency increased from 16% to 90%, with 70% of participants achieving independent account management. The program demonstrates that inclusive training methods effectively enhance digital literacy and economic independence for disabled MSMEs, though sustained mentoring remains necessary for advanced feature optimization.
Analisis Penerapan Jadwal Retensi Arsip Dalam Pemusnahan Arsip Inaktif di Badan Keuangan dan Aset Daerah  Kabupaten Malang Salma Sana; Halid Hasan
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/892n6479

Abstract

The Records Retention Schedule (RRS) is essential for managing the records lifecycle and preventing the accumulation of inactive files. However, its optimal implementation remains a challenge for many government agencies. This qualitative descriptive study aims to evaluate the implementation of the RRS in disposing of inactive records at the Regional Financial and Asset Management Agency (BKAD) of Malang Regency. Data were collected through observations, in-depth interviews, and documentation, then analysed using the Miles and Huberman interactive model. The findings reveal that RRS implementation at BKAD is highly suboptimal. Key obstacles include a centralized RRS that fails to accommodate the agency's specific financial record types, a shortage of skilled archival human resources, and the reluctance of record-creating units to dispose of files due to potential legal liabilities. Consequently, a massive accumulation of inactive records including 643 boxes of SP2D documents (2012–2016) and 96 linear meters of unstructured files (2008–2018) clutters the record centre floor. In conclusion, actual record disposal has been limited merely to duplicates rather than original records. Future research should observe post-improvement disposal processes and explore other local government agencies to develop a more adaptive RRS implementation model.  
Peningkatan Kompetensi Sumber Daya Manusia untuk Pariwisata Inklusif Halid Hasan; Farika Nikmah; Nugraheni Warih Utami; NZR Amelia Putri
Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Vol. 5 No. 6 (2025): November 2025 - Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/altifani.v5i6.964

Abstract

Kegiatan pengabdian ini dilakukan dengan tujuan untuk mengidentifikasi peningkatan kebutuhan pariwisata inklusif  yang berdampak pada meningkatnya peluang usaha perjalanan wisata dan tuntutan kompetensi bagi sumber daya manusia yang kompeten pada bidang pariwisata inklusif. Mitra kegiatan adalah usaha perjalanan wisata Call Me Travel yang berkantor di Kota Malang, Jawa Timur. Hasil pengabdian menunjukkan bahwa pelaku usaha perjalanan wisata dituntut untuk memiliki strategi dalam merancang paket wisata yang inovatif untuk memenuhi kebutuhan disabilitas, mengingat pasar ini memiliki potensi untuk dikembangkan.  Selain itu, dalam mengelola pasar pariwisata inklusif perlu untuk meningkatkan  keterampilan sumber daya manusia bidang pariwisata dalam penguasaan bahasa isyarat. Akhirnya, pelaku usaha perjalanan wisata dapat memanfaatkan peluang pasar baru sekaligus mendukung program pemerintah dalam pemenuhan hak kesetaraan bagi penyandang disabilitas khususnya tuna rungu dan tuna wicara.
Bimbingan dan Pelatihan Konten Sosial Media pada UKM “Jajanan Bian” Kota Malang untuk Meningkatkan Penjualan Rizky Kurniawan Murtiyanto; Rizka Rahmawati; Farika Nikmah; Halid Hasan; Tatiana Kristianingsih
Journal of Applied Community Engagement Vol. 5 No. 2 (2025): Journal of Applied Community Engagement (JACE)
Publisher : ISAS (Indonesian Society of Applied Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/k9qaa167

Abstract

Social media nowadays is a marketing tool that supposed to be had by business owners because we can say that almost all people, especially in Indoneisa is social media active users, so if the business owner needs to be able to communicate with the target market or customers, it is highly recommended for them to optimize the use of social media. Though, there is a problem that usually faced by the small and medium enterprises that is lack of human resources and limited skill and knowledge about social media marketing, so by having this program, it is expected that in the future the SME can maximize the use of their social media platforms. The method applied in this activity of community service is doing training and mentoring with the business owner as the one that designs and plans her company marketing strategy. By having all the activities, it is found that the inconsistency in uploading and traditional content writing make the social media communication lack of engagement, so in conclusion finding customers behavior in using social media and creating a more life-connected experience content can create more interest for the custome
Co-Authors Abdul Waris Abdullah Helmi Abdullah Helmy Ahmad Suyono Ayu Sulasari Az zuhri, Fahmi Muhammad Bambang Suryanto Drs. Joko Samboro Ellyn Eka Wahyu Endang Siti Astuti Eny Widiyowati Erlangga Andi Sukma Farika Nikmah Hadyan Zanuar Ugraha Heru Utomo Izzatul Ulya Joni Dwi Pribadi Karina Ega Nirwana Lilies Nur Ainie Mahmudatul Himma Masrevastuti Masrevastuti Masreviastuti Mohammad Iqbal Mustofa Hadi Nilawati Fiernaningsih Nugraheni Warih Utami NZR Amelia Putri Pudji Herijanto Ratnaning Palupi Rizka Rahmawati Rizky Kurniawan Murtiyanto Rulirianto Rulirianto Salma Sana Siti Nurbaya Tatiana Kristianingsih Tintus Eko Heri Prasetyo Tri Wulida Afrianty Umi Khabibah Yekie Senja Oktora Zhulvardyan Armayrishtya