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All Journal Jurnal Teknik Industri SITEKIN: Jurnal Sains, Teknologi dan Industri REKAYASA Jurnal Terapan Abdimas Jurnal Teknik Industri : Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri Jurnal Inotera Kaizen : Management Systems and Industrial Engineering Journal JURNAL PENDIDIKAN TAMBUSAI Reka Buana : Jurnal Ilmiah Teknik Sipil dan Teknik Kimia Bina Teknika Jurnal Sistem Teknik Industri Jurnal Optimalisasi Matrik : Jurnal Manajemen dan Teknik Industri Produksi Jurnal Pengabdian Masyarakat: Darma Bakti Teuku Umar Jurnal Abdi Insani Community Development Journal: Jurnal Pengabdian Masyarakat International Journal of Science, Engineering and Information Technology ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat NUSANTARA: Jurnal Pengabdian Kepada Masyarakat JURNAL PENGABDIAN AGRO AND MARINE INDUSTRY Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia E-Amal: Jurnal Pengabdian Kepada Masyarakat
Sofiyanurriyanti
Jurusan Teknik Industri, Fakultas Teknik Universitas Teuku Umar
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Journal : Jurnal Optimalisasi

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Analisis Postur Kerja Operator pada Area Pengantongan Pupuk Mengunakan Metode OWAS di PT. Pupuk Iskandar Muda Sofiyanurriyanti, Sofiyanurriyanti; Ardiyansyah, Agus; Rahayu, Cut Apriani
Jurnal Optimalisasi Vol 6, No 1 (2020): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v6i1.1947

Abstract

This research was conducted at PT. Pupuk Iskandar Muda is located on Jalan Medan-Banda Aceh, Tambon Baroh Village, Dewantara District, North Aceh Regency, Aceh Province. The study was conducted in the distribution department of PT. Pupuk Iskandar Muda in warehouse line I. This study aims to analyze the level of musculoskeletal disorders or muscle disorders in manual handling operators, to determine the level of  risk of  musculoskeletal disorders or muscle disorders in manual handling operators, find out the forms of improvement of risks and complaints identified. One method used to analyze work attitudes is the ovako work posture analysis system (OWAS) method. The results of the study on the operator's work posture in the bagging area, there are 4 elements of activities in the fertilizer company, namely filling the fertilizer, folding inner (inside the fertilizer bag), sewing the fertilizer bag, not experiencing interference on the muscle with a value of 1 meaning there is no need for improvement, whereas in the part the preparation of fertilizer to the palette has muscle disorders and there is a complaint with a value of 3 meaning that immediate repair is needed.
Analisis Beban Kerja pada Proses Pengangkatan Pupuk ke Dalam Truck Menggunakan Metode Standard Nordic Quistionaire dan Niosh Lifting Equation di PT. Pupuk Iskandar Muda Sofiyanurriyanti, Sofiyanurriyanti; Rezayansyah, Okta; Ardiyansyah, Agus
Jurnal Optimalisasi Vol 6, No 2 (2020): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v6i2.2560

Abstract

This research was conducted at PT. Pupuk Iskandar Muda in the warehouse section I, which aims to analyze and identify the level of musculoskletal disorders experienced by operators when lifting fertilizers into trucks using Standard Nordic Quistionaire (SNQ). Determining workload using the NIOSH Lifting Equation method with the Biomechanics Software Tool where the tool aims to analyze quickly and easily in terms of postural activities experienced by a person's body and also provide a value of several levels of risk at work. The category of action with the assessment of biomechanical software is that the RWL value is obtained Recommended Weight Limit (RWL) = 13.174 and Lifting Index = 3,7951 Because LI > 1, this activity contains a risk of spinal injury for workers and the work method should not be maintained . Because this work can be categorized as dangerous for workers, the researchers recommend a tool to facilitate loading and compiling fertilizer into the truck in the form of a trolly that can move flexibly back and forth and can be placed in a truck carrying out loading and unloading. 
Analisis Kebutuhan Jumlah Tenaga Kerja Optimal Berdasarkan Penilaian Beban Kerja Fisik Menggunakan Cardiovascular Load dan Stopwatch Time Study (Studi Kasus UD. Batu Alam Kabupaten Aceh Barat) Sofiyanurriyanti, Sofiyanurriyanti; Rahma, Cukri; Pandria, T. M Azis; Hardianto, Hardianto
Jurnal Optimalisasi Vol 7, No 1 (2021): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v7i1.3554

Abstract

This study aims to identify complaints of musculoskletal disorders experienced by operators due to load imbalance received by workers using the Standard Nordic Quistionaire, determine the workload received by workers based on the cardiovascular load method in the paving block manufacturing process and determine the optimal number of workers. according to company needs. about making paving blocks. Based on the results of the SNQ questionnaire distribution, the highest complaints occurred at the work station mixing cement with sand in making paving blocks and at the station for lifting raw materials to the tub for the paving block molding process with a percentage of 80.36 categorized as quite heavy, the second highest percentage was at the transfer station for paving blocks. which is printed to the drying place and moving the paving block to the soaking place with a percentage of 79.46% is categorized as quite heavy and the smallest percentage is at the paving block printing workstation with a percentage of 57.14% categorized as heavy, to overcome this it is recommended to increase the number of workers for the workload and complaints experienced by operators related to the risk of spinal cord injury (musculoskeletal) due to multiple work (Multi Tacking). Workload received by workers based on the cardiovascular load method in the process of making paving blocks with a workload value of 38.92%, the second highest workload with a load value of 34.68% and the third highest workload, namely the Nizam operator with a workload value of 31.60 so that the number The proposed workforce must optimally be employed in accordance with the company's needs in making paving blocks, namely 2 workers with the previous number of workers being 3 workers where the workers also work concurrently in carrying out their work activities.
Analisis Postur Kerja Operator pada Area Pengantongan Pupuk Mengunakan Metode OWAS di PT. Pupuk Iskandar Muda Sofiyanurriyanti Sofiyanurriyanti; Agus Ardiyansyah; Cut Apriani Rahayu
Jurnal Optimalisasi Vol 6, No 1 (2020): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v6i1.1947

Abstract

This research was conducted at PT. Pupuk Iskandar Muda is located on Jalan Medan-Banda Aceh, Tambon Baroh Village, Dewantara District, North Aceh Regency, Aceh Province. The study was conducted in the distribution department of PT. Pupuk Iskandar Muda in warehouse line I. This study aims to analyze the level of musculoskeletal disorders or muscle disorders in manual handling operators, to determine the level of  risk of  musculoskeletal disorders or muscle disorders in manual handling operators, find out the forms of improvement of risks and complaints identified. One method used to analyze work attitudes is the ovako work posture analysis system (OWAS) method. The results of the study on the operator's work posture in the bagging area, there are 4 elements of activities in the fertilizer company, namely filling the fertilizer, folding inner (inside the fertilizer bag), sewing the fertilizer bag, not experiencing interference on the muscle with a value of 1 meaning there is no need for improvement, whereas in the part the preparation of fertilizer to the palette has muscle disorders and there is a complaint with a value of 3 meaning that immediate repair is needed.
Penentuan Kinerja Usaha Kecil Menengah (UKM) Coffee Shop dengan Metode Data Envelopment Analysis (DEA) dan Comparative Performance Index (CPI) (Studi Kasus: 8 Coffee Shop di Meulaboh, Aceh Barat) Arie Saputra; Muzakir Muzakir; Sofiyanurriyanti Sofiyanurriyanti; Fitriadi Fitriadi; Ida Nopiyanti
Jurnal Optimalisasi Vol 6, No 2 (2020): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v6i2.2662

Abstract

This study discusses determining the performance of a coffee shop Small and Medium Enterprises (UKM) with the Data Envelopment Analysis (DEA) and Comparative Performance Index (CPI) method, determining performance is an important thing that must be done by a coffee shop UKM to win the competition with other coffee shop UKM. . The calculation of performance determination uses Data Envelopment Analysis (DEA), which is able to evaluate the relative efficiency level of a coffee shop unit, and which is non-parametric and multifactorial, both output and input. This study also uses the calculation of determining the performance of the Comparative Performance Index (CPI) as an alternative system in selecting coffee shop performance. This research was conducted at 8 coffee shop units in Meulaboh, West Aceh. This research was conducted to see the performance of the coffee shop which is still growing rapidly until now, considering that until now coffee shops are increasingly in demand by various groups. Attributes in determining performance are the number of customers, capital, income / profit, salary, number of workers and a questionnaire. From the results of the calculation of the Data Envelopment Analysis (DEA) all performance units are all efficiency because they get a value of 1 (100%) and in the Comparative Performance Index (CPI) calculation there are different rankings, namely warkop mae first rank, second rank arab coffee, third rank kupi atjeh ulee kareng, fourth in abudel's coffee and bistro, fifth in chaplin cafe & restaurant, sixth in gampong coffee shop and bistro, seventh in one cafe, and eighth in praja coffee.
PERUMUSAN STRATEGI BISNIS BERDASARKAN ANALISIS KEPUASAN KONSUMEN TERHADAP USAHA WARALABA Sofiyanurriyanti Sofiyanurriyanti; T.M Azis Pandria
Jurnal Optimalisasi Vol 5, No 2 (2019): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v5i2.1090

Abstract

Indomaret is a company engaged in the largest retail business in Indonesia. Over time, Indomaret continued to add outlets in various areas of housing, offices, commerce, tourism and apartments. One of the outlets is located in Sidayu, Gresik Regency. In this case there is a learning process for the operation of a large-scale retail network. Promotional strategies are needed to outperform competition in the era of globalization. Data collection is done by identifying factors that influence the surrounding environment. The analysis model used in this study is the SWOT analysis and the Grand Strategy Matrix. This analysis is based on strengths, weaknesses, opportunities and threats. The results of this study indicate that the evaluation of the Indomaret franchise company the strategy that must be done to increase consumers is to continue to innovate that combines technology with market demand, namely shopping online. Whether it's in the form of transactions of goods or services online or with non-online ones. Indomaret is able to create innovations that are able to meet every customer's needs by making it easy to shop through the application. Indomaret is also able to see job opportunities by making innovations in the field of services, namely online couriers by utilizing the location of stores in various regions. As per the company motto, "easy and economical". Based on the calculation of internal and external factors, it can be seen that the factors of strength and weakness in the axis (X) are 0.352, while opportunities and threats are on the axis (Y) with a value of 0.354 in quadrant I which is a Growth Strategy where the strategy must be done evaluation, namely market development, market penetration, product development, future integration, backward integration, horizontal integration, and diversification.
Kualitas Pelayanan Terhadap Kepuasan Pelanggan Menggunakan Metode Customer Satisfaction Index dan Importance Performance Analysis Pada PT. PLN (Persero) Area Meulaboh Sofiyanurriyanti Sofiyanurriyanti; Yola Tri Amanda; Arie Saputra; Marlinda Marlinda; Iing Pamungkas; Indra Kusuma
Jurnal Optimalisasi Vol 7, No 2 (2021): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v7i2.4341

Abstract

The level of customer satisfaction with service is an important factor in developing a service provision system that is responsive to customer needs. Based on the results of this study, namely the results of the CSI calculation, the customer satisfaction index value for the services provided by the PLN Meulaboh Area is 86% on a scale range of 85% < X 89% so that it can be said that the level of customer satisfaction there is generally in the Very Good category. means very good but there is still a sense of dissatisfaction from customers of PT. PLN (Persero) Meulaboh Area is 14%, therefore the service level of PT. PLN (Persero) Meulaboh Area should be further improved. Based on the results of the calculation of the level of conformity with the interests of the customer, it can be seen clearly from the Cartesian diagram, where there are 6 attributes that need to be repaired immediately, namely (P6) the accuracy of each record made by the meter reader officer, (P10) The condition of the KWH meter (turnover of numbers). according to the amount of usage), (P11) the speed of response in serving requests for submitting new pairs or changes in power, (P13) the lack of speed in the procedures for installing new connections or simple power changes, (P16) smooth processing of electricity payments through local banks and (P16) P24) compensation to customers for mistakes made by officers.
Analisis Beban Kerja Operator pada Stasiun Boiler Menggunakan Cardiovascular Load (CVL) (Studi Kasus: PT. Socfindo Indonesia Perkebunan Seunagan) Josua Samosir; Sofiyanurriyanti Sofiyanurriyanti
Jurnal Optimalisasi Vol 8, No 1 (2022): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v8i1.4680

Abstract

PT. Socfindo Indonesia Perkebunan Seunagan merupakan perusahaan yang bergerak dibidang produksi Crude Palm Oil (CPO) dan Inti sawit (biji kernel). Di perusahaan sering terjadi nya stem naik turun saat produksi dimulai yang dimana bahan bakar boiler harus diisi setiap 5 menit sekali. Penelitian ini dilakukan di stasiun boiler yang memiliki 5 operator. Penelitian ini dilakukan selama 6 hari kerja dengan pengamatan selama 7 jam kerja per hari dan data yang akan diambil yaitu denyut nadi operator sebelum mulai kerja, setelah mulai kerja, istirahat kerja dan sesudah selesai kerja. Beban kerja yang di ukur adalah beban kerja fisik. Beban kerja fisik diukur menggunakan cardiovascular load (CVL). Adapun hasil dari persentase cardiovascular load (% CVL) yang diterima setiap operator di stasiun boiler dalam perhitungan %CVL terhadap operator di stasiun boiler diatas, 3 operator di stasiun boiler yaitu Halim Bako, Wito dan Edi Sanjaya mengalami beban kerja fisik yang termasuk dalam kategori tidak terjadi kelelahan pada operator sedangkan 2 operator lainnya yaitu Suroto dan dedi freato mengalami beban kerja fisik yang termasuk dalam kategori memerlukan perbaikan dengan nilai yang didapat yaitu 33.14% (CVL 30% s/d < 60%) dan 31.15%  (CVL 30% s/d <60%).
PENERAPAN METODE SIX SIGMA (DMAIC) PADA UMKM KERUDUNG DI DESA SUKOWATI BUNGAH GRESIK Sofiyanurriyanti Sofiyanurriyanti; Mahasin Maulana Ahmad
Jurnal Optimalisasi Vol 5, No 2 (2019): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v5i2.1471

Abstract

Quality Control is very important in efforts to minimize the number of defective products. One of them is in small and medium businesses in the Kerudung Micro Small And Medium Enterprises in Sukowati Bungah Village, Gresik District, Gresik Regency. This Micro Small And Medium Enterprises owned by Ms. Hj difficultiawati. The purpose of this research is to analyze the defects of veil products by using the Six Sigma method namely DMAIC (Define, Measure, Analuze, Improve, Control). The results of this study indicate that the company has a total number of disability veils of 225 units consisting of untidy edge trimming, creased fabric, holes in the veil fabric, less neat screen printing, inappropriate colors. In the process of making this veil there is a value of the damage ratio on goods by calculating the upper control limit (UCL) of 134.9761 and the Lower Control Limit (LCL) of 73.6899 and the average damage to the CL veil of 104.3333 currently at level 1 sigma so that improvements need to be made to achieve level 6 sigma. Using the Pareto diagram tool and for quality improvement improvements were made to the veil disability with SIPOC (Supplier, Input, Process, Output, Customer).
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Menggunakan Structural Equation Modeling Partial Least Square pada PT. XYZ Kasmawati Kasmawati; Abdiel Khaleil Akmal; Sofiyanurriyanti Sofiyanurriyanti; Abdurrahman Ridho; Ilham Juliwardi
Jurnal Optimalisasi Vol 8, No 1 (2022): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v8i1.5273

Abstract

PT.XYZ Banda Aceh yang bertugas untuk melayani kepentingan umum dan bergerak di bidang pelayanan keluhan pelanggan, pelayanan listrik padam, pelayanan pemasangan baru dan lainnya. PT. XYZ Banda Aceh telah memberikan yang terbaik agar memberikan kepuasan terhadap pelanggannya, akan tetapi dalam pelaksanaan operasionalnya tidak dapat dihindari beberapa masalah yang tidak sesuai dengan harapan dan keinginan pelanggan, seperti pelayanan yang kurang maksimal sehingga menyebabkan pelanggan merasa kurang puas. Penelitian ini bertujuan untuk mengetahui dan menganalisis seberapa besar pengaruh kualitas pelayanan terhadap tingkat kepuasan yang dirasakan oleh pelanggan yang mengunakan jasa PT. XYZ Banda Aceh. Penentuan sampel ditentukan dengan teknik non probability sampling yaitu sampling purposive sebanyak 100 sampel. Metode analisis yang digunakan yaitu Partial Least Square (PLS). Dengan menggunakan software SmartPLS versi 3.2.6 dan SPSS versi 17.0. Hasil penelitian ini menunjukkan bahwa kepuasan pelanggan pada PT. XYZ Banda Aceh dapat diukur dari 5 dimensi kualitas pelayanan yang terdiri dari tangible, emphaty, reabilty, responsiviness dan assurance. Variabel yang berpengaruh terhadap kepuasan pelanggan adalah variabel assurance, responsiviness dan variabel reliability. Sedangkan variabel tangible dan variabel emphaty tidak berpengaruh terhadap kepuasan pelanggan.
Co-Authors AA Sudharmawan, AA Abdiel Khaleil Akmal Abdurrahman Ridho Adib Adib Adib Adib, Adib Agus Ardiyansyah Ahmad, Mahasin Maulana Alfarishi, M. Amanda, Asril Amru Hanif Anik Rufaidah Ardiyansyah, Agus Ardiyansyah, Agus Arie Saputra Ariyanto, Febri Arrazy Elba Ridha Azhar Azhar Azwanda Cut Apriani Rahayu Danil Danil Fajar Okta Widarta Fajar, Ulul Al Fitriadi Fitriadi Hasnita, Hasnita Ida Nopiyanti Iing Pamungkas Ika Putri Nabila Ilham Juliwardi Indra Kusuma Irawan, Heri Tri Irawan, Risnadi Irmayani Irmayani Josua Samosir Kasmawati Kasmawati Kasmawati Kasmawati Khairul Hadi Luh Putu Ratna Sundari M. Syarifuddin Mahmud Basuki Marlinda Marlinda Marlinda Marlinda Marlinda Marlinda Moh. Ainul Fais Muhammad Ardiansyah Muzakir, Muzakir Nailul Izzah Nailul Izzah Nissa Prasanti Nurdiana Putri Nuril Hidayati Ningsih Pardila Pardila Rahayu, Cut Apriani Rahma, Cukri Ramidah Sihombing Rezayansyah, Okta Rita Hartati Rita Hartati riza ulhaq Rizka Hartati Telaumbanua Rizki Agam Syahputra Rizky Syaputra Rufaidah, Anik Safitriyawi, Roja Saputra, Endi SATRIYAS ILYAS Silvana Mohamad Sugeng Santoso Suparno Suparno Syamsiar, Syamsiar T. M. Azis Pandria Vikky Eliswan Ahmad Wahyudin Wahyudin Yola Tri Amanda Yuli Sarbena Yusi Hidjrawan