Garuda - Garba Rujukan Digital

Keputusan Masyarakat Dalam Pemilihan Rumah Sakit Untuk Pelayanan Kesehatan Di Wilayah Malang Raya Ella Mayasari; Nihayatul Munaa; Lailatul Kodriyah; Ida Herawati; Ronal Surya Aditya
Jurnal Keperawatan Vol 5 No 2 (2020): November
Publisher : Poltekkes Kemenkes Jakarta III

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32668/jkep.v5i2.317

Hospital is one of the public facilities used by the Indonesian people in the health sector. A hospital is a health service institution that conducts complete individual health services that provide inpatient, outpatient and emergency services. This research was conducted descriptively Qualitative research using a phenomenological approach was conducted in November 25 to 29 November 2019. data were obtained through in-depth interviews. Stages of analysis Data obtained by in-depth interviews can be analyzed the process of data analysis with Interpretative Phenomenological Analysis (IPA). The population of this study was 11 respondents. The method of selecting participants was carried out using a purposive sampling technique. Age of respondents 25-50 years. The results found 7 themes, namely: Distance, BPJS Class, Rates, services, Doctors, Diseases, Facilities. Conclusion: In Hospital Selection the distance is a major factor in the selection of Hospitals. The next factor is BPJS or health insurance which is owned by each individual in the selection of hospitals because it will be related to tariffs. hospitals that affect the expenditure of individuals who are sick.

The Influence of Job Environment and Organizational Justice on Employee Performance mediated by Employee Engagement in Hospital Employees Ella Mayasari; Pardiman Pardiman; Budiar Budiar
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6015

This study aims to analyze the effect of job environment and organizational justice on employee performance mediated by employee engagement at a private hospital in Malang. The sample used was 975 employees from two private hospitals. The sampling technique used a saturated sample by making the entire population the research sample. The respondents' criteria are non-outsourced medical personnel and non-outsourced medical personnel. Questionnaires were used to collect research data which were then processed using AMOS. The results showed that the job environment had a significant effect on employee engagement and also on employee performance. Meanwhile, organizational justice has no significant effect on employee engagement and employee performance. Employee engagement did not succeed in mediating the effect of job environment and organizational justice on employee performance.

Manajemen Keuangan Dalam Meningkatkan Mutu Pendidikan Yaredi Waruwu; Desi Rahmadani; ella mayasari; Imriani Idrus; Ari Kartiko
Al-Mada: Jurnal Agama, Sosial, dan Budaya Vol 5 No 3 (2022): Islamic Sociology and Culture
Publisher : LPPM Institut Pesantren KH. Abdul Chalim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/almada.v5i3.2701

This research was conducted for the phenomenon of financial management in improving the quality of education at the Boarding School, the purpose of this study was to: find out the financial planning in the madrasa (budgeting) and the implementation of education finance (actuating). This research is a field research using a qualitative approach. The subjects in this study were the Head of Madrasah, Waka Sarana and Infrastructure and Treasurer. Researchers collected data using observation, interviews and documentation. The data analysis used is data reduction, data presentation and data verification. Researchers have a goal to find out how to plan and implement finances in the madrasa so that the madrasa has good financial planning and implementation. The results of this study, firstly, financial planning in improving the quality of education is stated in the form of RKAM which is held every before the new school year begins. Second, the implementation of education finance includes the receipt and expenditure of funds. The funds received at Al Amin come from the BOS Fund, monthly tuition fees and operational funds issued every month. The implementation of financial management in improving the quality of education can be seen in the allocation of funds in the RKAM, namely by the allocation of funds for extracurricular activities, the allocation of funds for facilities and infrastructure at the madrasah by adding facilities, repairs and maintenance.

Planning A Fruit Shop Business Development Strategy "Nu Mesari Buah" Using SWOT Analysis and QSPM (Quantitative Strategic Planning Matrix) Method Ni Komang Mela Tri Utari; Dita Naufallina; Bambang Suryanto; Ella Mayasari
West Science Business and Management Vol. 2 No. 01 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i01.709

This study employs SWOT analysis and QSPM method to develop a business strategy for "Nu Mesari Buah" fruit shop, focusing on internal and external factors affecting its competitiveness. Through qualitative analysis, including interviews, strengths like strategic location and fresh stock, weaknesses such as price fluctuations, opportunities such as increased demand, and threats like competition were identified. Quantitative evaluations using IFE and EFE matrices revealed stronger internal advantages and opportunities, indicating a favorable position for strategic planning. The IE matrix placed the shop in the Hold quadrant, suggesting market and product development strategies. QSPM prioritized strategies, with increasing goods availability before holidays ranked highest. This aims to meet rising demand by collaborating with local suppliers. Overall, the research offers insights for strategic planning in "Nu Mesari Buah" and similar businesses, albeit requiring gradual monitoring and evaluation for practical implementation, considering environmental and market dynamics.

Hubungan Kompetensi Dosen Dengan Prestasi Akademik Mahasiswa Program Studi Administrasi Rumah Sakit Universitas Kepanjen Ella Mayasari
urn:multiple://2988-7828multiple.v3i95
Publisher : Institute of Educational, Research, and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar

Penelitian ini bertujuan menganalisis hubungan antara kompetensi dosen dengan prestasi akademik mahasiswa Program Studi Administrasi Rumah Sakit Universitas Kepanjen. Penelitian menggunakan pendekatan kuantitatif dengan desain korelasional. Populasi penelitian adalah seluruh mahasiswa semester VI, dengan jumlah sampel 32 orang yang ditentukan melalui teknik total sampling. Instrumen penelitian berupa kuesioner kompetensi dosen dengan skala Likert dan dokumentasi Indeks Prestasi Kumulatif (IPK) mahasiswa. Data yang terkumpul kemudian dianalisis menggunakan uji korelasi Pearson dengan bantuan program SPSS. Hasil penelitian menunjukkan adanya hubungan positif yang signifikan antara kompetensi dosen dan prestasi akademik mahasiswa, ditunjukkan oleh nilai koefisien korelasi r = 0,612 dengan signifikansi p < 0,01. Temuan ini menunjukkan bahwa semakin tinggi tingkat kompetensi yang dimiliki dosen dalam proses pembelajaran, maka semakin baik pula pencapaian prestasi akademik mahasiswa. Dengan demikian, kompetensi dosen berperan penting dalam meningkatkan kualitas hasil belajar mahasiswa

Planning A Fruit Shop Business Development Strategy "Nu Mesari Buah" Using SWOT Analysis and QSPM (Quantitative Strategic Planning Matrix) Method Utari, Ni Komang Mela Tri; Naufallina, Dita; Suryanto, Bambang; Mayasari, Ella
West Science Business and Management Vol. 2 No. 01 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i01.709

This study employs SWOT analysis and QSPM method to develop a business strategy for "Nu Mesari Buah" fruit shop, focusing on internal and external factors affecting its competitiveness. Through qualitative analysis, including interviews, strengths like strategic location and fresh stock, weaknesses such as price fluctuations, opportunities such as increased demand, and threats like competition were identified. Quantitative evaluations using IFE and EFE matrices revealed stronger internal advantages and opportunities, indicating a favorable position for strategic planning. The IE matrix placed the shop in the Hold quadrant, suggesting market and product development strategies. QSPM prioritized strategies, with increasing goods availability before holidays ranked highest. This aims to meet rising demand by collaborating with local suppliers. Overall, the research offers insights for strategic planning in "Nu Mesari Buah" and similar businesses, albeit requiring gradual monitoring and evaluation for practical implementation, considering environmental and market dynamics.

PENGARUH PENGEMBANGAN KARIR TERHADAP KINERJA DAN PRODUKTIVITAS KERJA MELALUI PEMEDIASI MOTIVASI KERJA KARYAWAN PADA RUMAH SAKIT BEDAH HASTA HUSADA KABUPATEN MALANG Ella Mayasari; Kholid, Kholid
Journal of Management and Innovation Entrepreneurship (JMIE) Vol. 3 No. 2 (2026): January
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jmie.v3i2.3232

Penelitian ini bertujuan untuk menganalisis pengaruh pengembangan karir, motivasi kerja, dan kinerja terhadap produktivitas kerja karyawan tetap di Rumah Sakit Bedah Hasta Husada Kabupaten Malang. Jenis penelitian yang digunakan adalah kuantitatif dengan desain cross-sectional dan pendekatan survei. Sampel penelitian terdiri dari 140 responden yang diambil menggunakan teknik proportional random sampling. Instrumen penelitian berupa kuesioner skala Likert 1–5 yang mencakup variabel pengembangan karir, motivasi kerja, kinerja, dan produktivitas kerja. Data dianalisis menggunakan SPSS 26. Hasil penelitian menunjukkan bahwa regresi linier berganda menghasilkan persamaan Y = 0,642 + 0,415 X₁ + 0,327 X₂ + 0,298 X₃ + e, dengan nilai t signifikan untuk pengembangan karir (t = 4,663; p = 0,000), motivasi kerja (t = 4,192; p = 0,000), dan kinerja (t = 3,679; p = 0,000. Nilai Adjusted R² = 0,632 menunjukkan bahwa 63,2% variasi produktivitas kerja dijelaskan oleh ketiga variabel tersebut. Kesimpulannya, pengembangan karir, motivasi kerja, dan kinerja berpengaruh signifikan positif terhadap produktivitas kerja karyawan, dengan pengembangan karir sebagai faktor paling dominan. Temuan ini memberikan implikasi praktis bagi manajemen rumah sakit dalam merancang strategi peningkatan produktivitas karyawan.

Transformasi Strategis Pengembangan Sumber Daya Manusia di Era Digital: Sintesis Tantangan, Peluang, dan Agenda Masa Depan Depan Ella Mayasari
MAMEN: Jurnal Manajemen Vol. 5 No. 1 (2026): Januari 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/mamen.v5i1.7511

The rapid development of digital technology has brought significant changes to the management and development of human resources (HR), making human resource development in the digital era an important topic for comprehensive study. This study aims to identify the challenges and opportunities of HR development in the digital era based on recent literature. The method employed is a literature review by examining national and international scholarly articles published between 2021 and 2025, sourced from Google Scholar, SINTA, and reputable academic journals. The findings indicate that the main challenges in HR development in the digital era include digital skill gaps, resistance to change, limitations in technological infrastructure, and organizational readiness to adopt digital-based HR management systems. Conversely, the digital era also offers significant opportunities, such as increased efficiency in HR management, enhancement of competencies through digital learning, implementation of upskilling and reskilling strategies, and the utilization of artificial intelligence in HR development. This review concludes that HR development in the digital era requires adaptive and sustainable strategies to enable organizations to enhance competitiveness and long-term sustainability amid rapid technological changes.

CONSTRUCTING PATIENT LOYALTY IN A COMPETITIVE ERA: THE CRITICAL ROLE OF BRAND AWARENESS IN PRIVATE HOSPITAL MARKETING STRATEGY Kodriyah, Lailatul; Maysella Damayanti, Vivina; Mayasari, Ella
Journal of Public Health Science Vol. 2 No. 4 (2025): Desember
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jophs.v2i4.3546

Background: Competition in the healthcare industry compels private hospitals to build sustainable patient loyalty. Brand awareness is hypothesized to be a critical foundation in constructing this loyalty, particularly in shaping patients' proactive choices amidst numerous alternatives. Objective: This study aims to analyze the role of brand awareness in the marketing strategy of private hospitals by examining its relationship with outpatient loyalty. Method: This research employs a quantitative approach with a cross-sectional design. Seventy-seven outpatients from a type C private hospital in East Java were selected purposively. Data were collected using a questionnaire measuring the variables of brand awareness (through indicators of recognition, recall, and preference) and patient loyalty (through indicators of repurchase intention and recommendation). Data analysis used the Spearman's Rank correlation test. Results: The level of brand awareness was in the moderate category (54.5%), while patient loyalty was in the high category (57.1%). Statistical testing revealed a significant and strong positive relationship between the two variables (correlation coefficient = 0.683; p-value = 0.000). Conclusion: Brand awareness plays a critical role in constructing patient loyalty in private hospitals. These findings highlight that an integrated marketing strategy must prioritize enhancing brand awareness, particularly the aspect of brand recall (spontaneous memory), as a strategic step to build long-term loyalty and competitiveness in an intensely competitive era.

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