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Policy Analysis of City Gas Network in Indonesia Using The CIPP Approach Tusi Sasono; Chandra Wijaya
Asian Journal of Social and Humanities Vol. 2 No. 5 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i5.256

The provision of environmentally friendly, cheap and safe energy for citizens by taking into account the mix of national energy use by considering the country's financial ability to provide subsidies is a policy that must be carried out by the Government. In this case, the Government of Indonesia itself has taken the initiative to save subsidies through the conversion of kerosene to the use of LPG which is safer for the community. However, the high LPG subsidy because it still relies on imports for its fulfillment also ultimately raises other problems. Starting in 2009, the Government continued to take initiatives to overcome this by continuing existing policies by building Household Gas Networks to optimize the potential of natural gas that is widely available in Indonesia and to reduce dependence on the use of LPG, especially in the household consumer sector and small customers. This policy is even included in one of the National Strategic Projects through Presidential Decree No. 18 of 2020 where this is also contained in the Medium-Term Development Plan (RJPMN) which targets the construction of 4.7 million household connections by the end of 2024, but in fact until 2022 only around 871,000 connections have been realized. This study conducts an analysis of policy evaluation of Jargas Development through the CIPP (Context, Input, Process &; Product) approach to get a comprehensive picture of the policy process that occurs. From the results of the study, it was found that there are still things that need to be improved to ensure that this policy can better achieve the expected targets, both in terms of planning to policy implementation that involves many parties in it and also recommendations for implementation in the future

The Impact of Dual-Experience Flexible Work Arrangements on Employee Performance: The Moderating Role of E-Work Self-Efficacy Bagus Adi Luthfi; Pantius Drahen Soeling; Chandra Wijaya
Journal Research of Social Science, Economics, and Management Vol. 4 No. 6 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i6.769

The impact of flexible work arrangements (FWA) on employee performance remains inconclusive due to the tendency of prior research to analyze the phenomenon from a single perspective, either that of the employee or the organization. This study aims to address this gap by examining the influence of two forms of FWA—flexibility as a contribution and flexibility as an inducement—on employee performance, while also investigating the moderating role of e-work self-efficacy. Guided by social exchange theory and the Job Demands-Resources (JD-R) model, an online survey was conducted using a cross-sectional design, collecting 545 valid responses from employees in the ICT-based industry. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that flexibility as a contribution negatively impacts employee performance, whereas flexibility as an inducement has a positive effect. The moderation analysis further shows that e-work self-efficacy significantly moderates the relationship between flexibility as a contribution and both task and contextual performance but not adaptive performance. Similarly, e-work self-efficacy significantly moderates the relationship between flexibility as an inducement and task performance but not contextual or adaptive performance. This study concludes that the effects of FWA on employee performance are nuanced and depend on the form of flexibility offered and the level of employees’ e-work self-efficacy. These findings provide actionable insights for organizations to optimize FWA policies to enhance employee performance.

Breaking Barriers: A Systematic Review of Women’s Entrepreneurship in the Tourism Industry Hadriani Uli Tiur Ida Silalahi; Pantius Drahen Soeling; Chandra Wijaya
Journal Research of Social Science, Economics, and Management Vol. 4 No. 8 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i8.788

Women’s entrepreneurship in the tourism industry plays a crucial role in fostering economic development, gender equality, and sustainability. However, despite increasing participation, female entrepreneurs continue to face systemic barriers, including financial exclusion, socio-cultural constraints, limited business networks, and digitalization gaps. This systematic literature review (SLR) synthesizes existing research on the challenges, emerging trends, and future research directions in women’s entrepreneurship within the tourism sector. Findings highlight that gender biases in financial institutions, socio-cultural restrictions, and a lack of policy interventions significantly hinder the growth and sustainability of women-led tourism enterprises. Additionally, while digital transformation and sustainability trends present new opportunities, many women entrepreneurs remain excluded due to technological illiteracy, limited funding, and lack of access to digital platforms. The study identifies several research gaps, including the lack of longitudinal studies on women’s business sustainability, limited evaluations of gender-responsive policies, and insufficient exploration of post-COVID-19 recovery strategies for female-led tourism businesses. Moreover, the review highlights the need for comparative analyses of financial inclusion programs, digital entrepreneurship, and climate resilience strategies in tourism. Based on these insights, this study proposes future research directions focusing on financial accessibility models, gender-sensitive digital transformation strategies, and sustainable tourism policies tailored to women entrepreneurs. Policy recommendations emphasize the importance of inclusive financial frameworks, mentorship programs, digital upskilling, and stronger institutional support to foster a more equitable, resilient, and competitive tourism industry for female entrepreneurs.

Waste Management Policy: Government or Company Responsibility ? Luckyta Anisti Putri; Chandra Wijaya
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.883

This article aims to analyse the case of water pollution in the Brantas Watershed and explore the application of Corporate Citizenship and Corporate Social Responsibility (CSR) by stakeholders (Companies and Communities located around the Brantas Watershed), and related to industrial and domestic waste management. The main focus of the research is on the social responsibility of the Stakeholders as well as the role of the central government, provincial government, and district/city government in controlling environmental pollution. Using a qualitative approach with a case study method and secondary data analysis, this research describes the various negative impacts of pollution, ranging from damage to the river ecosystem to health risks for the community. The results show that pollution of the Brantas River is caused by the industry's low compliance with waste treatment, weak government supervision, and lack of community participation in protecting the environment. Despite regulatory efforts and legal interventions, policy implementation still faces implementation constraints and limited resources. This research recommends increased supervision, stricter law enforcement, cross-sector collaboration, and community education as strategies to strengthen the sustainability of river management.

Capability Development of Government Internal Control Apparatus in Improving the Effectiveness of Internal Control Muhammad Rachmat; Chandra Wijaya
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 5 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i5.1092

Developing the capability of the Government Internal Audit Agency (APIP) has an impact on improving performance and maintaining transparency and accountability standards. Increasing the value of the APIP Capability Model provides a comprehensive framework for analyzing and improving APIP capabilities on an ongoing basis. The purpose of this research is to analyze the factors that affect APIP capability. Analyzing the role of management in achieving the APIP capability level, analyzing the impact of APIP's role in implementing the Government Internal Control System (SPIP), analyzing the importance of APIP capacity building, analyzing the relationship between APIP capability and financial management performance, analyzing the impact of the effectiveness of implementing the Internal Audit Capability Model (IACM) in improving APIP capability. The steps suggested are practical analysis of the influence of APIP capability, including management commitment, SPIP improvement, competency improvement, focus on improving financial performance and application of IACM

Transforming The Institutional and Governance Frameworks of Indonesia’s Downstreaming Policy Bahlil Lahadalia; Chandra Wijaya; Athor Subroto
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2025): JABM, Vol. 11 No. 1, January 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.10

Background: Despite the significant benefits generated by Indonesia's downstreaming strategy, including a substantial increase in exports and investments, there remains considerable potential for further refinement. The implementation of this policy is hindered by ineffective coordination among various ministries and stakeholders. Purpose: This paper seeks to address the existing governance and institutional challenges that obstruct effective policy execution through an integrative literature review and comparative analysis. Finding/Result: Drawing insights from the successful industrial policies of China, South Korea, and the United States, this research found the existing discrepancy in the institutional and governance arrangements between Indonesia’s downstreaming policy and the best practice from other countries which accentuate the necessity for vigorous reforms.Conclusion: This research offers novel insights into the discourse on downstreaming policy by examining its institutional design and governance frameworks.Originality: The paper provides practical recommendations aimed at enhancing the institutional design and governance of downstreaming, thereby aligning the policy more closely with its stated objectives. Keywords: institutional policy, downstreaming industry, industrial policy, governance, coordination agency

The Effect of Service Quality on Employee Performance and Customer Satisfaction at PT. PBM Adhiguna Putera Zahara Ainaya Asmaralda; Chandra Wijaya
Proceedings of the 1st International Conference on Social Science (ICSS) Vol. 4 No. 1 (2025): Proceedings of the 6th International Conference on Social Science (ICSS)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/icss.v4i1.231

This research examines the effect of service quality on employee performance and customer satisfaction at PT PBM Adhiguna Putera. As a maritime transportation and logistics company, PT PBM Adhiguna Putera faces challenges in improving service quality and customer satisfaction in the post-COVID-19 era. This research aims to analyze the relationship between service quality, employee performance, and customer satisfaction, as well as to examine the mediating role of employee performance in this relationship. The research employs a quantitative approach with a descriptive design. Data collection was conducted through a survey of 75 consumers and in-depth interviews with key stakeholders. Data analysis was performed using SPSS and SmartPLS to measure the strength of relationships between variables based on the research's structural model. The findings indicate that service quality has a positive and significant effect on employee performance (coefficient 0.790; p-value 0.000) and customer satisfaction (coefficient 0.903; p-value 0.000). Additionally, employee performance positively influences customer satisfaction (coefficient 0.412; p-value 0.038). The mediation analysis reveals that employee performance mediates the relationship between service quality and customer satisfaction, with a coefficient of 0.326 and a p-value of 0.029. The implications of this research emphasize the importance of improving service quality and human resource management as key strategies for enhancing company performance. The findings can serve as a foundation for PT PBM Adhiguna Putera in designing more effective policies to improve customer satisfaction through the enhancement of employee performance.

The Impact of Dual-Experience Flexible Work Arrangements on Employee Performance: The Moderating Role of E-Work Self-Efficacy Bagus Adi Luthfi; Pantius Drahen Soeling; Chandra Wijaya
Journal Research of Social Science, Economics, and Management Vol. 4 No. 6 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i6.769

The impact of flexible work arrangements (FWA) on employee performance remains inconclusive due to the tendency of prior research to analyze the phenomenon from a single perspective, either that of the employee or the organization. This study aims to address this gap by examining the influence of two forms of FWA—flexibility as a contribution and flexibility as an inducement—on employee performance, while also investigating the moderating role of e-work self-efficacy. Guided by social exchange theory and the Job Demands-Resources (JD-R) model, an online survey was conducted using a cross-sectional design, collecting 545 valid responses from employees in the ICT-based industry. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that flexibility as a contribution negatively impacts employee performance, whereas flexibility as an inducement has a positive effect. The moderation analysis further shows that e-work self-efficacy significantly moderates the relationship between flexibility as a contribution and both task and contextual performance but not adaptive performance. Similarly, e-work self-efficacy significantly moderates the relationship between flexibility as an inducement and task performance but not contextual or adaptive performance. This study concludes that the effects of FWA on employee performance are nuanced and depend on the form of flexibility offered and the level of employees’ e-work self-efficacy. These findings provide actionable insights for organizations to optimize FWA policies to enhance employee performance.

The dynamic governance for basic education access of Indonesian migrant workers’ children in Malaysia Neneng Heryati; Chandra Wijaya; Lina Miftahul Jannah
Jurnal Cakrawala Pendidikan Vol. 45 No. 1 (2026): Cakrawala Pendidikan (February 2026)
Publisher : LPMPP Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/cp.v45i1.91176

Indonesian Migrant Workers in Malaysia continue to face persistent challenges, particularly regarding access to basic education for their children in Sabah and Sarawak. These challenges arise from unclear legal status, limited educational infrastructure, low parental awareness, and weak educational governance. This study examines the implementation of dynamic governance at Community Learning Centers (CLCs) in Sabah and Sarawak as an adaptive strategy by the Indonesian government to ensure the fulfillment of the basic education rights of the children. Employing a qualitative and post-positivist approach, the data were collected through in-depth interviews and an extensive review of relevant literature. The findings reveal that the management of CLCs embodies dynamic governance characteristics, including adaptability, innovation, and collaboration, which are reinforced by national culture and identity: 1) adaptability to local regulatory environments and sociocultural contexts, 2) innovation in curriculum design and pedagogical methods, and 3) collaboration with multiple stakeholders involving the Indonesian and Malaysian governments, non-governmental organizations, and local communities. Furthermore, CLCs play a pivotal role in strengthening national identity among the children through the use of Indonesia’s national curriculum, the Indonesian language, and cultural activities, such as flag raising ceremony and Independence Day celebrations. Nevertheless, structural issues persist, including the lack of legal recognition, limited teaching staff, and inadequate facilities. The study underscores the necessity of dynamic, participatory, and sustainable governance to enhance access to basic education while reinforcing the cultural and national identity of the children of immigrant workers. The study encourages innovative governance models that can further improve educational access and equity for the children of immigrant workers in CLCs across Sabah and Sarawak.

The Role Of Strategic Management In Optimizing Governance And Business Development Of Village-Owned Enterprises In The Digital Era Arwin Sanjaya; Martani Huseini; Chandra Wijaya
Journal of Studies in Academic, Humanities, Research, and Innovation Vol. 3 No. 1 (2026): Vol 3 No 1 June 2026
Publisher : Ponpes As-Salafiyyah Asy-Syafi'iyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71305/sahri.v3i1.1453

Village-owned enterprises hold a strategic role in driving economic empowerment and improving the welfare of rural communities. In the digital era, Village-Owned Enterprises face new challenges and opportunities influencing their management and business development. Effective strategic management is a crucial element in optimizing governance and accelerating business growth. This article aims to explore the role of strategic management in overcoming various challenges and harnessing the potential of digitalization to enhance the performance of Village-Owned Enterprises. The study employs a qualitative approach, focusing on several Village-Owned Enterprises in Indonesia that have implemented digital technologies in their management and business development processes. The findings reveal that adopting management information systems (MIS) and using digital platforms, such as e-commerce and social media, have significantly improved operational efficiency and governance transparency and expanded Village-Owned Enterprises's market reach to national and international levels. The study also identifies significant challenges faced by Village-Owned Enterprises, including limited human resources with digital skills, uneven telecommunications infrastructure, and insufficient funding for technology investment. Without adequate support, many Village-Owned Enterprises struggle to adopt technology effectively. Additionally, low digital literacy among managers and rural community members impedes the successful implementation of digital strategies. Based on these findings, the study emphasizes the importance of cross-sector collaboration involving the government, private sector, and local communities to accelerate digital transformation in rural areas. This includes enhancing internet infrastructure, providing digital skills training, and facilitating access to financing for technology investments.

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