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All Journal J@TI (TEKNIK INDUSTRI) Prosiding Seminas Competitive Advantage OPERATION EXCELLENCE: Journal of Applied Industrial Engineering JURNAL TEKNIK INDUSTRI
Dorina Hetharia
Jurusan Teknik Industri, FTI, Universitas Trisakti Jl. Kyai Tapa No 1, Grogol, Jakarta Barat, 11440 Telp. 021- 5663232 ext. 407
Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Industrial & Manufacturing Engineering

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Quality improvement through 8D methodology: an automotive industry case study Rusman, Karyadi; Hetharia, Dorina
Operations Excellence: Journal of Applied Industrial Engineering Vol. 17 No. 1 March 2025
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2025.v17.i1.126

Abstract

Nowadays quality is a key factor for the success of a product or company to survive and be accepted by consumers. Repeated quality problem in automotive industry become one of factor that influence company performance. However the problem is visual aspect, if this repetitive will increase customer dissatisfaction. Problem covers pillar loop scratch becomes the repeated and worst problem in Feb–March 2020. This research aims to assist in quality improvement by using the eight discipline (8D) method to solve the problem “cover pillar loop scratch. An 8D method is a problem-solving tool that has complete and systematic corrective action stages in problem-solving, which is for short-term action and long-term corrective action also effective in preventing the re-occurring problem. Result the implementation of the 8D methodology in problem-solving seat belt production problems in the SB3 line of Automotive Industry succeeded in reducing and eliminating the number of problems “cover pillar loop scratch” from 60 pcs in March 2020 to 0 in July 2020.
Co-Authors A.A. Ketut Agung Cahyawan W Adi Sucipto, Adi Dadan Umar Daihani Danu Dananjaya Dedy Sugiarto Emelia Sari Intan Emeralda Iveline Anne Marie Juni Purwo Widadi M. Syamsul Maarif M. Syamsul Ma’arif Nora Azmi PUDJI ASTUTI Randy Andy Rusman, Karyadi S. Dewayana, Triwulandari Titi Candra S Titi Candra S. Triwulandari S Dewayana Triwulandari SD, Triwulandari Winnie Septiani Yandra Arkeman