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All Journal Ilmu Administrasi Publik Jurnal Office Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi PINISI Discretion Review Jurnal Pengabdian kepada Masyarakat Nusantara Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Panrita Inovasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi
Widyawati Widyawati
Ilmu Administrasi Publik, Universitas Sembilanbelas November Kolaka
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Physics Public Health Social Sciences Other

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Pelatihan Pemasaran Online dalam Meningkatkan Kompetensi Kewirausahaan bagi Masyarakat Desa Tirawuta Kecamatan Tirawuta Kabupaten Kolaka Timur Dewi Sulfa Saguni; Muhammad Hidayat Djabbari; Raodatul Jannah; Widyawati Widyawati; Sapriyadi Sapriyadi
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 4 No. 1 (2023): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Cv. Utility Project Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (475.68 KB)

Abstract

Kewirausahaan merupakan aktifitas yang dilakukan oleh seeorang atau kelompok dalam menciptakan suatu produk, jasa atau usaha dalam rangka menyelesaikan suatu persoalan untuk mendapatkan keuntungan materi. Perubahan pola hidup dan kebiasaan masyarakat sangat dipengaruhi oleh perkembangan teknologi. Kehidupan masyarakat yang cenderung konsumeris, sehingga masyarakat berusaha mencari hal-hal yang sifatnya instan. Hal ini berupa fenomena konsumeris yang membuat masyarakat menggunakan teknologi yang ada untuk memenuhi keinginannya, salah satu contohnya adalah masyarakat cenderung memilih melakukan penjualan dan pembelian secara online karena dirasa lebih efisien dari pada harus dilakukan secara konvensional atau offline. Pelaksanaan pengabdian masyarakat berupa pemasaran kewirausahaan secara online di Desa Tirawuta Kabupaten Kolaka Timur yang bertujuan untuk meningkatkan kompetensi masyarakat dalam pengembangan kewirausahaan berbasis online dengan pemanfaatan flatform digital dan juga dapat meningkatkan kualitas pemasaran produk yang dihasilkan dari potensi kewirausahaan masyarakat yang didominasi pada bidang Pertanian dan Perkebunan. Kemampuan masyarakat yang variatif dalam penggunakan fasilitas digital dan teknologi kewirausahaan dengan memanfaatkan smartphone untuk mengakses platform digital seperti Facebook, WhatApp dan Platform e-commers seperti shopee, tokopedia dan lazada. Pengabdian masyarakat yang dilakukan ini sangat penting untuk meningkatkan kompetensi masyarakat dalam pengembangan kewirausahaan berbasis online dengan pemanfaatan flatform digital.
Sosialisasi Social Preuneur Bagi Kelompok PKK Kecamatan Bangkala Kabupaten Jeneponto Herlina Sakawati; Muhammad Nur Yamin; Novayanti Sopia Rukmana; Sirajuddin Saleh; widyawati widyawati; Asri Nur Aina; Sulmiah Sulmiah
Panrita Inovasi: Jurnal Pengabdian Kepada Masyarakat Vol 2 No 1 June 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56680/pijpm.v2i1.38687

Abstract

Social Preunur is an entrepreneurial approach to solving social problems. The problem found in the community, especially in Jeneponto Regency, is poverty. The PKK group is a group that has roles as motivators, facilitators, planners, implementers, controllers, and movers with the target family in rural areas. Therefore, this counseling is targeted at the PKK Women Group so that they can implement social preunurship in Bangkala District. The problems found in the field are first, the motivation of PKK mothers is still very lacking. The motivation in question is motivation in entrepreneurship and business management; second, apart from the mindset in their thinking that they work is to become workers on the other side as job providers. The method used is lecture, discussion, demonstration, and question and answer. Through this service activity, it is hoped that the participation of PKK mothers will be involved in alleviating poverty by playing a role in improving the family economy and being able to take advantage of the surrounding community as the concept of social preneur
PELAYANAN PENERBITAN STNK DI KANTOR SISTEM ADMINISTRASI MANUNGGAL SATU ATAP (SAMSAT) KABUPATEN BONE Herlina Sakawati; Widyawati Widyawati; Sulmiah Ahmad
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 14 No. 2 (2017): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v14i2.116

Abstract

Kewajiban negara untuk melayani setiap warga negara mendorong pemerintah untuk mempersiapkan seluruh aparatnya guna meningkatkan pelayanan, khususnya pelayanan penerbitan STNK. Segala bentuk permasalahan yang ada dalam pengurusan STNK menjadi beban bagi pemerintah sebab hal tersebut memberikan kesan negatif terhadap pemberi pelayanan. Tujuan dari penelitian ini adalah untuk mengetahui pelayanan penerbitan STNK di kantor Samsat Kabupaten Bone. Metode yang digunakan adalah metode penelitian deskriptif dengan pendekatan kualitatif. Hasil penelitian menunjukkan bahwa dilihat dari 5  fokus pelayanan yaitu 1) kehandalan (reliability); 2) bukti langsung (tangibles); 3) daya tanggap (responsiviness); 4) jaminan (assurance); 5) empati (empathy), sudah mampu memberikan pelayanan prima kepada masyarakat, namun dari kelima fokus pelayanan tersebut yang perlu mendapatkan perhatian lebih lanjut terkhusus pada fokus daya tanggap (responsiviness). Dan dari 7 faktor determinan yang digunakan untuk melihat proses pelayanan penerbitan Surat Tanda Nomor Kendaraan Bermotor di Kantor Samsat Kabupaten Bone, 4 diantaranya menjadi faktor pendukung dalam proses pelayanan yaitu faktor 1) faktor kesadaran; 2) faktor pendapatan; 3) faktor keterampilan petugas; 4) faktor sarana. Sedangkan dua faktor lainnya menjadi faktor penghambat dalam pelayanan penerbitan STNK di Kantor Samsat Kabupaten Bone yaitu, faktor aturan dan faktor organisasi. Dengan masih terdapatnya kekurangan dalam pemberian pelayanan penerbitan STNK, Penting bagi pihak Kantor Samsat Kabupaten Bone untuk mengoptimalkan pelayanan sesuai dengan tujuan, visi, misi, dan motto yang diinginkan dalam rangka terwujudnya pelayanan prima.
ANALISIS KEBIJAKAN PEMBANGUNAN KAWASAN METROPOLITAN DI INDONESIA TIMUR: DAMPAK TERHADAP TATA KELOLA PERKOTAAN Sulmiah sulmiah; Herlina Sakawati; Widyawati Widyawati; Novayanti Sophia Rukmana
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 16 No. 2 (2019): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v16i2.519

Abstract

Pembangunan kawasan metropolitan di Indonesia bagian timur ditetapkan pada tahun 2003 yang diatur dalam Peraturan Daerah No. 10 Tahun 2003, tentang Rencana Tata Ruang Wilayah Metropolitan Mamminasata. Dua tahun kemudian, pemerintah pusat mengeluarkan kebijakan yang mengatur tentang rencana pembangunan jangka menengah kawasan tersebut. Pada tahun 2011, pemerintah pusat kembali mengeluarkan kebijakan untuk memperkuat pelaksanaanpembangunankawasanmetropolitanmamminasata yangdimuat dalam Peraturan Presiden No. 55 tahun 2011. Pada peraturan tersebut kawasan metropolitan Mamminasata ditetapkan sebagai salah satu kawasan strategis nasional. Tujuan penelitian ini untuk menganalisis kebijakan pembangunan di kawasan metropolitan Di Indonesia timur dan dampaknya terhadap tata kelola perkotaan. Data yang diperoleh dari hasil wawancara dan observasi, dan diperkuat dengan kajian data sekunder diolah melalui metode penelitian deskriptif dengan pendekatan kualitatif. Hasil penelitian menunjukkan bahwa kebijakan kawasan metropolitan yang dilihat dari pendekatan kelompok, pendekatan kelembagaan, dan pendekatan peran serta warga Negara, belum mampu diimplementasikan dengan baik. Terdapat tumpang tindih kewenangan antara organisasi yang berperan dalam pengelolaan pembangunan kawasan metropolitan menyebabkan terkendalanya beberapa pembangunan. Kurangnya peran serta masyarakat dalam perumusan kebijakan menimbulkan reaksi penolakan dari beberapa kalangan terhadap pelaksanaan pembangunan kawasan metropolitan di Indonesia Timur.
Organizational Culture and Employee Performance: Assessing the Influence on the Implementation of Public Services During The Covid 19 Pandemic Widyawati Widyawati; Sulmiah Sulmiah; Nurlaela Nurlaela
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 18 No. 2 (2021): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v18i2.754

Abstract

Public service providers during the COVID-19 pandemic face challenges in realizing quality services. At this time, service providers need the support of an organizational culture that is sensitive to change and optimal employee performance. Therefore, to determine the influence of organizational culture and employee performance in public services, this study is directed to analyze organizational culture and employee performance in supporting the implementation of quality public services in agencies engaged in public services in Central Mamuju Regency. In order to obtain objective research results, quantitative methods were used. Research data were obtained from questionnaires distributed to 102 samples, which were then strengthened by the results of interviews and secondary data related to the research topic. The results showed that the relationship between organizational culture and employee performance in influencing the quality of public service delivery during the COVID-19 pandemic was inseparable from the leadership and financial management factors of the organization. Leaders who cannot make decisions in favor of employees reduce employee work motivation. In addition, the use of applications as a solution for public service delivery during a pandemic cannot be utilized properly due to a lack of management budget. So that organizational culture and employee performance in public service agencies in Central Mamuju Regency cannot encourage the implementation of quality public services for the community during the COVID-19 period.
The Use of Construction Management Information Systems: Efforts to Improve the Service Quality for Building Permit in Polewali Mandar Regency Herlina Sakawati; sulmiah sulmiah; Amelia Reskiani Rahmat; Widyawati Widyawati
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 20 No. 1 (2023): June 2023
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v20i1.894

Abstract

Public service innovation offers the use of technology as an effort to improve service quality. The One-Stop Integrated Investment and Licensing Service of Polewali Mandar Regency has currently used the Building Management Information System (SIMBG) application to provide convenience in building permit services, but the implementation of the application has not been implemented optimally in providing services to the community. Through qualitative methods, this study aims to analyze the improvement in the quality of service for building permits/building applications in Polewali Mandar Regency, through the use of the SIMBG Building Management Information System, which has been in use since 2018. The data in this study were predominantly sourced from interviews. , which is also strengthened by the results of observation and documentation. Each data obtained before it reaches the analysis stage, is carried out by a reduction process, and triangulated to test the validity of the data. After the data is considered valid, the data is analyzed and presented in the form of narratives and pictures and conclusions are made. The results of data analysis show that the use of SIMBG has not been optimal in increasing the quality of building permit services. This is influenced by poor network quality which then also has an impact on employee performance in providing services. Through SIMBG, SIMBG employees and operators canimprove their skills and abilities in using technology to provide services.
The Use of Construction Management Information Systems: Efforts to Improve the Service Quality for Building Permit in Polewali Mandar Regency Herlina Sakawati; sulmiah sulmiah; Amelia Reskiani Rahmat; Widyawati Widyawati
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 20 No. 1 (2023): June 2023
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v20i1.894

Abstract

Public service innovation offers the use of technology as an effort to improve service quality. The One-Stop Integrated Investment and Licensing Service of Polewali Mandar Regency has currently used the Building Management Information System (SIMBG) application to provide convenience in building permit services, but the implementation of the application has not been implemented optimally in providing services to the community. Through qualitative methods, this study aims to analyze the improvement in the quality of service for building permits/building applications in Polewali Mandar Regency, through the use of the SIMBG Building Management Information System, which has been in use since 2018. The data in this study were predominantly sourced from interviews. , which is also strengthened by the results of observation and documentation. Each data obtained before it reaches the analysis stage, is carried out by a reduction process, and triangulated to test the validity of the data. After the data is considered valid, the data is analyzed and presented in the form of narratives and pictures and conclusions are made. The results of data analysis show that the use of SIMBG has not been optimal in increasing the quality of building permit services. This is influenced by poor network quality which then also has an impact on employee performance in providing services. Through SIMBG, SIMBG employees and operators canimprove their skills and abilities in using technology to provide services.
Analysis Implementation of Educational Zoning System in Indonesia Herlina Sakawati; Widyawati Widyawati; Sulmiah Sulmiah; Sirajuddin Saleh
PINISI Discretion Review Volume 7, Issue 1, September 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v7i1.55981

Abstract

Equality in education has become a polemic that is still being discussed today. Through the zoning system policy, the government seeks to achieve equity and improve the quality of education. This article intends to provide a report on the education zoning system policy in Indonesia which has been implemented since 2017. This study uses the literature review search method using the Open Knowledge Map application as a medium for research and analysis. The research data is in the form of scientific articles obtained from the metadata of scientific journal publications relevant to the study topic. According to the results of the OKM analysis that the author has developed, it is known that as long as the education zoning system policy is implemented various perspectives emerge from the world of education, parents of students, teachers/teaching staff, and stakeholders. This study also found that the education zoning system seeks to realize quality services in terms of service access, service costs, and fairness of education services. The negative impacts and causes of the ineffectiveness of implementing the education zoning system in Indonesia are influenced by other national education policies, school management, and the curriculum they study.
Interest Affect and Type of benefits in the Implementation of the Slumless City Program in Bone Regency, South Sulawesi Herlina Sakawati; Sulmiah Sulmiah; Rudi Salam; Widyawati Widyawati
Jurnal Ilmiah Ilmu Administrasi Publik Vol 11, No 2 (2021)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v11i2.26441

Abstract

The handling of slum areas through the City Without Slums program has been implemented in a number of areas since 2016, after the Ministry of Public Works and Public Housing issued Circular No. 40/SE/DC/2016. The program is expected to improve the quality of the environment so that the level of welfare and the regional economy will increase. Through this article, the researcher intends to provide an overview of the implementation of the City Without Slums program in Bone Regency, from the aspect of Interest Affect and Type of Benefits, through a qualitative research method. By using Interactive Model Analysis, in processing the data from the observations. documentation and interviews, it was found that the City Without Slums program in Bone Regency was carried out with an orientation to the public interest with a decentralized system and community empowerment. The government formulates a strategy for dealing with slum areas by paying attention to the suitability between community needs and existing problems, then the community is used as the main actor in implementing the strategy. This program has also provided collective benefits for the local government and the people of Bone Regency, in terms of the economy and the provision of public services. In order for the implementation of the KOTAKU program in Bone Regency to run optimally, the government needs to pay attention to the capabilities and number of existing program implementers.
Public Aspirations and Complaints Information System: Improving the Quality of Public Complaints in Sidrap Regency Herlina Sakawati; Wina Pratiwi Sukman; Sulmiah Sulmiah; Widyawati Widyawati
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 1 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i1.61965

Abstract

Public assessments determine the quality of public services, so public complaints are needed to improve service quality. In making the management of public complaints more effective as expected by the government in Presidential Regulation no. 76/2013, the Sidenreng Rappang Regency Government has utilized technology, by creating. public aspirations and complaints information system (SIAPP), but until now, the complaint service is still experiencing problems. The socialization of program innovations and complaint procedures through the SIAPP program is not evenly distributed at every level of society. In addition, the SIAPP admin is less responsive in responding to public complaints. Based on this, this research was carried out to analyze the quality of public complaint services in Sidenreng Rappang Regency through the SIAPP application to support the creation of quality public services. Qualitative research methods, with a descriptive approach, were the researcher's choice. Research data was obtained through interviews, which were also strengthened from observations and literature studies. The data that has been obtained is analyzed by referring to the interactive model. The research results show that the quality of public complaints in Sidenreng Rappang Regency cannot be improved by using the SIAPP application because the standard operational procedures for SIAPP are not yet complete. Regional apparatus organizations are slow in following up on community complaints, and community data security is still weak when using the SIAPP application.
Co-Authors Ahmad Farouq Mulku Zahari Ahmira Ahmira Aina, Asri Nur Alauddin, Murni Ratna sari Amelia Reskiani Rahmat Andi Ria Islamiati Dewi Sulfa Saguni Dewi Sulfa Saguni Firdaus Haedar Akib Herlina Sakawati Maulid Maulid Muh. Nur Yamin Muhammad Hidayat Djabbari Muhammad Nur Yamin Muhammad Syaiful Nimrah Rahmayanti Yusuf Nimrah Rahmayanti Yusuf Novayanti Sophia Rukmana Novayanti Sopia Rukmana Novayanti Sopia Rukmana Nurlaela Nurlaela Nurlaela Nurlaela Raodatul Jannah Rudi Salam Sapriyadi Sirajuddin Saleh Sirajuddin Saleh Sulmiah Sulmiah Sulmiah Sulmiah Sulmiah, Sulmiah Wina Pratiwi Sukman Yuyun Anggraini