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All Journal Agrointek Jurnal Kata: Bahasa, Sastra, dan Pembelajarannya Transformatif Bulletin of Community Engagement Akuntansi'45 Dinamika Kesehatan: Jurnal Kebidanan dan Keperawatan Darussalam : Jurnal Ilmiah Islam dan Sosial Jurnal Publikasi Ilmu Manajemen Jurnal Komunikasi Jurnal Indonesia Mengabdi
Laila Rahmawati
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Nursing Public Health Social Sciences Other

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PENGARUH HARGA, FASILITAS, DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI NABILA TOUR & TRANS Laila Rahmawati
Jurnal Publikasi Ilmu Manajemen Vol. 1 No. 4 (2022): Desember: Jurnal Publikasi Ilmu Manajemen
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (35.513 KB) | DOI: 10.55606/jupiman.v1i4.729

Abstract

Di era saat ini, kebutuhan masyarakat tidak hanya mencakup sandang dan pangan saja, melainkan juga kebutuhan untuk berwisata. Terjadinya persaingan antara para pengusaha jasa tour dan travel memicu perusahaan untuk semakin berorientasi kepada pelanggan dengan menetapkan harga, menyediakan fasilitas dan memberikan pelayanan terbaik guna menarik hati para pelanggannya supaya tetap memakai jasa perusahaannya. Salah satu jasa tour dan travel di Kediri adalah Nabila Tour & Trans. Dalam hal ini, peneliti mengkaji lebih dalam yakni, apakah ada pengaruh harga, fasilitas, dan kualitas pelayanan terhadap kepuasan pelanggan di Nabila Tour & Trans. Pendekatan deskriptif kuantitatif digunakan dengan sampel penelitian yakni pelanggan dari Nabila Tour & Trans dan teknik accidental sampling. Data dianalisis menggunakan analisis regresi linier berganda dengan hasil uji t yakni nilai Sig 0.000 < 0,050 harga (X1), fasilitas (X2), dan kualitas pelayanan (X3) terhadap variabel terikat kepuasan pelanggan (Y) pada Nabila Tour & Trans, uji f yakni nilai F hitung 119.304 > F tabel 3,09 dan koefisien determinasi yakni nilai R Square sebesar 0,789 sehingga H0 seluruh variabel ditolak dan Ha diterima yang berarti harga, fasilitas, dan kualitas pelayanan berpengaruh signifikan terhadap kepuasan pelanggan Nabila Tour & Trans.
PENGARUH KETERAMPILAN LITERASI INFORMASI PUSTAKAWAN TERHADAP KUALITAS KOLEKSI PERPUSTAKAAN PERGURUAN TINGGI NEGERI KALIMANTAN SELATAN Laila Rahmawati; Siti Wahdah; Juairiah
Jurnal Komunikasi Vol. 2 No. 2 (2024): Februari
Publisher : ADISAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Librarians with a background in library science must have expertise in using, understanding, searching, and evaluating information. This information literacy skill is the main expertise of librarians who have an impact on the information in the library, especially the college library. Good librarian information literacy skills can ultimately present information that suits the needs of users. Not only that, the quality of the information is also presented accurately. This study aims to determine the correlation of information literacy skills of librarians with the collection quality of state university libraries in South Kalimantan. The research method used is quantitative with regression analysis. All librarians at state universities totaling 51 people with saturated sampling technique. Based on the table results Paired Samples Correlations obtained Correlation=0,236 with value P atau sig=0,061. So the correlation value is very strong because the approach to 1, so that it can be stated that there is a correlation between information literacy skills and collection quality in the South Kalimantan state university library.
Co-Authors An-nisa Apriani Aprilia Try Savika Eka Sofia Agustina Emiliana Endang Kartini Panggiarti Hari Hariadi Joni Bungai Juairiah Lina Lina Muchammad Ilham Rahmad Ramadan Nita Hestiana Nurlaksana Eko Rusminto Serli Nur Cahyati Simpun Siti Nur Hidayah Siti Wahdah Susanti Suhartati Umi Dwi Purwanti Wahyu Nugroho