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Kecerdasan Emosional, Kompensasi dan Kompetensi terhadap Komitmen Pegawai pada Dinas Pendidikan Kabupaten Ciamis Ayu Sri Mardiana; Ading Rahman Sukmara; Enas Enas
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 2 (2023): April : Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i2.1538

Abstract

The study focuses on the Influence of Emotional Intelligence, Compensation and Competence on Employee Commitment (Case Study of the Ciamis Regency Education Office) the problems that arise in the company are caused by this. The problems faced in this study include: 1) How does emotional intelligence affect employee commitment at the Ciamis Regency Education Office? 2) How is financing for employee commitment at the Ciamis Regency Education Office? 3) How is competence related to employee commitment at the Ciamis Regency Education Office? 4) How does emotional intelligence, competence and competence affect employee commitment at the Ciamis Regency Education Office? The objectives of this study are 1). To find out how emotional intelligence affects employee commitment at the Ciamis Regency Education Office, 2). To find out how compensation affects employee commitment at the Ciamis Regency Education Office; 3). To find out how competence affects employee commitment at the Ciamis Regency Education Office, 4) To find out how emotional intelligence, competence and competence affect employee commitment at the Ciamis Regency Education Office. The study uses a descriptive design analysis method with a survey technique. To process the data used Correlation Coefficient Analysis, Multiple Correlation Coefficient, Determination Coefficient. Emotional intelligence towards employee commitment at the Ciamis Regency Education Office with the results of multiple regression tests for the emotional intelligence variable obtained a regression coefficient or β1 of 0.893 which has a positive relationship level to employee performance. This is in line with the results of the hypothesis test, it is known that the correlation can be said to be significant if the Sig. Value <a (alpa) the calculation results above with a (alpa) = 5% or 0.05 while the Sig. value for the emotional intelligence variable (X1) is 0.000. So from the results of the calculation it turns out that emotional intelligence has a positive effect on employee commitment.
PENGARUH ORIENTASI PASAR DAN INOVASI PRODUK TERHADAP KEPUASAN PELANGGAN (Suatu Studi pada UMKM Fitri Jaya Lestari) Asri Aditya; Enas Enas; Toto Toto
Business Management and Entrepreneurship Journal Vol 7, No 1 (2025)
Publisher : Program Studi Manajemen Fakultas Ekonomi Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh orientasi pasar dan inovasi produk terhadap kepuasan pelanggan pada UMKM Fitri Jaya Lestari. Penelitian menggunakan metode deskriptif dengan pendekatan kuantitatif. Data dikumpulkan melalui observasi, wawancara, dan kuesioner kepada 94 responden yang dipilih melalui teknik random sampling. Analisis meliputi korelasi, koefisien determinasi, regresi, uji t, dan uji F. Hasil menunjukkan bahwa orientasi pasar berpengaruh positif dan signifikan terhadap kepuasan pelanggan dengan korelasi 0,780 dan kontribusi 60,84%. Inovasi produk berpengaruh positif dan signifikan dengan korelasi 0,590 dan kontribusi 34,81%. Secara simultan, orientasi pasar dan inovasi produk memiliki korelasi 0,805 dan kontribusi 64,80%, dengan Fhitung 83,848 lebih besar daripada Ftabel 3,10. Hasil tersebut menegaskan bahwa pemahaman terhadap kebutuhan pelanggan dan pengembangan produk secara berkelanjutan merupakan strategi penting dalam meningkatkan kepuasan pelanggan dan memperkuat keberlanjutan UMKM.