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The Effect of Self-Efficacy, Perceived Organizational Support, and Organizational Commitments on Employee Organizational Citizenship Behavior at PT Surveyor Indonesia Setyani Dwi Lestari; Muh. Taufik Hadi Saputra
International Journal of Organizational Business Excellence Vol. 5 No. 2 (2022): December 2022
Publisher : Bina Nusantara University

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Abstract

The research aims to analyze the effect of self-efficacy, perceived organizational support, and organizational commitment on organizational citizenship behavior of employees of PT Surveyor Indonesia (Persero) in Jakarta. The research used a survey method. The population was all permanent employees with total 437. With slovin formula, the number of samples obtained for this study is 82 respondents. The data were collected using questionnaire that distributed to the target samples using simple random sampling technique. All data will be tested for validity and reliability before continuing to analysis technique using multiple linear regression analysis. The results showed all variables have influence on organizational citizenship behavior at PT Surveyor Indonesia (Persero). Adjusted R2 0,965, meaning that 96,5% of organizational citizenship behavior can be explained by self-efficacy, perceived organizational support, and organizational commitment.
The Effect of Leadership, Commitment, and Adversity Quotient on Employee Performance at PT Mitra Integrasi Informatika Risfa Dewi; Setyani Dwi Lestari; Aninda Zakia Arafa; Fenti Sofiani
International Journal of Organizational Business Excellence Vol. 6 No. 1 (2023): June 2023
Publisher : Bina Nusantara University

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Abstract

Companies must have a competitive edge that can only be achieved through productivity, innovation, creativity, and consistently passionate and loyal employees to compete in a similar industry. Appropriate human resource management concepts and techniques should be also applied to ensure excellent job performance, effective leadership, good employee engagement, adversity quotient, and a supportive work environment. The research aimed to analyze the effect of leadership, commitment, and adversity quotient on the performance of employees of PT Mitra Integrasi Informatika. The research used a quantitative method by using questionnaire to collect data. The population is selected from employees in this company. By using Slovin formula, the number of samples needed was 109 respondents. The questionnaire was distributed to the target respondents by using simple random sampling technique. Multiple regression analysis technique was applied to all collected data by using Statistical Product and Service Solutions (SPSS) program version 22. The findings indicate that leadership, commitment, adversity quotient have a positive and significant effect on employee performance.
Sosialisasi penggunaan Google Form dan Google Cloud dalam kepanitiaan pemilihan Pengurus Badan Keswadayaan Masyarakat Kelurahan Kaliabang Tengah Bekasi Utara Etty Susilowati; Setyani Dwi Lestari; Rizky Eka Prasetya
ABDIMAS DEWANTARA Vol 6 No 2 (2023): Article in Press
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/ad.v6i2.15875

Abstract

Kegiatan Abdimas ini bertujuan untuk memberikan sosialisasi dan pelatihan kepada panitia Pemilihan Pengurus Badan Keswadayaan Masyarakat (BKM) Kelurahan Kaliabang Tengah dalam pemanfaatan Google Form dan Google Cloud guna meningkatkan efisiensi, transparansi, dan aksesibilitas dalam proses pemilihan pengurus. Kegiatan ini akan dilaksanakan melalui serangkaian workshop interaktif yang akan mencakup pengenalan mendalam terhadap fitur-fitur Google Form untuk membuat formulir pendaftaran calon pengurus, serta pemanfaatan Google Cloud untuk menyimpan dan mengelola data hasil pendaftaran dengan aman dan terorganisir. Evaluasi menunjukkan bahwa kegiatan sosialisasi mengenai pemanfaatan Google Form dan Google Cloud telah mencapai tujuannya dengan baik. Peserta merespons positif terhadap materi yang disampaikan dan menganggapnya relevan dengan tugas dan tanggung jawab mereka dalam panitia Pemilihan Pengurus BKM. Materi kegiatan sosialisasi mencakup pengenalan tentang penggunaan Google Form dan Google Cloud, termasuk panduan praktis dalam membuat formulir online dengan Google Form. Sebagian besar responden (76% dari total) menyatakan bahwa materi yang disampaikan dalam kegiatan sosialisasi sangat relevan atau relevan dengan kebutuhan mereka dalam pengelolaan data dan tugas-tugas di panitia Pemilihan Pengurus BKM. Sedangkan hanya 4% yang menganggap materi tidak relevan. materi kegiatan sosialisasi terbukti memenuhi kebutuhan dan ekspektasi mayoritas panitia BKM dalam mengembangkan pemahaman dan keterampilan dalam penggunaan Google Form dan Google Cloud   Socialization of the use of Google Forms and Google Cloud in the committee for the election of the Kaliabang Tengah Urban Village Community Self-Help Agency Management, North Bekasi   Abstract: This Abdimas activity aims to provide outreach and training to the Central Kaliabang Village Community Self-Reliance Agency (BKM) Management Election Committee using Google Form and Google Cloud to increase efficiency, transparency, and accessibility in the management selection process. This activity will be carried out through a series of interactive workshops, which will include an in-depth introduction to the Google Form features for creating registration forms for prospective administrators, as well as the use of Google Cloud to store and manage registration result data safely and in an organized manner. The evaluation shows that outreach activities regarding the use of Google Forms and Google Cloud have achieved their objectives well. Participants responded positively to the material presented and considered it relevant to their duties and responsibilities in the BKM Management Election Committee. The socialization activity material includes an introduction to the use of Google Forms and Google Cloud, including practical guidance in creating online forms with Google Forms. Most respondents (76% of the total) stated that the material presented in the socialization activities was very relevant or relevant to their needs in managing data and tasks on the BKM Management Election Committee. Meanwhile, only 4% thought the material was irrelevant. The socialization activity material was proven to meet the needs and expectations of the majority of the BKM committee in developing understanding and skills in using Google Forms and Google Cloud.
The Effect of Price and Ease of Use on Customer Loyalty: A Case Study of Repeat Transaction Interest Through the OVO Application Setyani Dwi Lestari; Selamet Riyadi; Sugeng Priyanto; Anie Suhermin
Golden Ratio of Marketing and Applied Psychology of Business Vol. 3 No. 1 (2023): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmapb.v3i1.223

Abstract

The study aims to examine the effect of price, ease of use, loyalty of interest in re-transacting with OVO on customer loyalty which is tested both directly and indirectly. The population used amounted to 80 respondents. The results of this study state that 1). Price has a positive and significant effect on interest in re-transacting the OVO application. 2). Ease of use has a positive and significant effect on interest in re-transacting the OVO application. 3). Price has a positive and significant effect on customer loyalty for the OVO application. 4). Ease of use has a negative and significant effect on customer loyalty for the OVO application. 5). Price has a direct influence on customer loyalty, but on the contrary, it does not have a direct effect through the interest in re-transacting the OVO application. 6). Ease of use has a direct influence on customer loyalty but otherwise has no direct effect through interest in re-transacting the OVO application. 7). Interest in re-transactions has a positive and significant effect on customer loyalty for the OVO application.
Corporate Social Responsibility and Firm Size on Earnings Management: Financial Profitability as Mediating Variable Sunda Ariana; Setyani Dwi Lestari; Suharno Pawirosumarto; Yuwono Yuwono; Sundari Soekotjo
Atestasi : Jurnal Ilmiah Akuntansi Vol. 5 No. 2 (2022): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/atestasi.v5i2.330

Abstract

This study examines and determines the effect of corporate social responsibility disclosure and firm size on earnings management with profitability as an intervening variable in banking companies listed on the Indonesia Stock Exchange. The population in this study are banking companies listed on the Indonesia Stock Exchange for the 2019-2021 period, a total of 43 banking companies. The sampling technique used in this study used purposive sampling, so the research data obtained were 11 banks. The data source used in this study is secondary data in the form of annual financial statements of banking companies listed on the Indonesia Stock Exchange (IDX) for 2019-2021. The analytical method consists of descriptive statistical analysis, classical assumption test (normality test, multicollinearity test, heteroscedasticity test) and testing all hypotheses through multiple linear regression analysis, path analysis, t-test and coefficient of determination test. The results show that CSR disclosure has a positive and insignificant effect on earnings management in banking companies listed on the Indonesia Stock Exchange. Firm size negatively and significantly impacts earnings management in banking companies listed on the Indonesia Stock Exchange. Profitability positively and substantially affects earnings management in banking companies listed on the Indonesia Stock Exchange. CSR disclosure has a positive and insignificant impact on banking companies' profitability on the Indonesia Stock Exchange. Firm size positively and significantly affects profitability in banking companies listed on the Indonesia Stock Exchange. Profitability cannot influence CSR disclosure and company size on earnings management in banking companies listed on the Indonesia Stock Exchange.
Orchestrating Strategic Innovation for Educational Institution Resilience: A Dynamic Capabilities-Based Framework Jemmy Jemmy; Selamet Riyadi; Setyani Dwi Lestari; Dina Nadiyah Faiqoh; Dadet Sugiarto
Oikonomia : Journal of Management Economics and Accounting Vol. 2 No. 4 (2025): Oikonomia-August
Publisher : PT. Hafasy Dwi Nawasena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61942/oikonomia.v2i4.387

Abstract

Contemporary educational institutions face unprecedented challenges in an increasingly volatile, uncertain, complex, and ambiguous (VUCA) environment, with approximately 244 million children globally remaining out of school and significant digital divides exacerbated by the COVID-19 pandemic. This study addresses the critical research gap regarding how strategic innovation orchestration through dynamic capabilities builds institutional resilience in educational settings. The research employs an integrative literature review methodology, systematically analyzing 127 peer-reviewed studies from 2004-2024 across multiple databases including Scopus, Web of Science, ERIC, and ProQuest Education. The methodology combines deductive and inductive thematic analysis to synthesize diverse theoretical perspectives from strategic management, organizational behavior, and educational administration. The findings reveal that strategic innovation manifests through three interconnected dimensions: pedagogical innovation (74.0% prevalence), technological innovation (68.5%), and organizational innovation (59.8%). Dynamic capabilities—sensing (70.1%), seizing (64.6%), and reconfiguring (61.4%)—serve as critical mediating mechanisms between strategic innovation and institutional resilience, which operates through anticipation (71.7%), coping (77.2%), and adaptation (66.9%) processes. The study demonstrates that institutional resilience emerges from coherent orchestration of multiple innovation dimensions rather than isolated interventions, with correlation coefficients ranging from 0.68 to 0.76 across capability-resilience dimensions. The proposed integrative framework contributes to dynamic capabilities theory and organizational resilience literature while providing educational leaders with actionable guidance for strategic decision-making and systematic capability development in building institutional resilience for uncertain futures.
The Implementation of Digital Technology to Enhance Energy Business Sustainability Through Operational Performance Improvement Adi Saputro; Selamet Riyadi; Setyani Dwi Lestari; Eryco Muhdaliha; David David
Maneggio Vol. 1 No. 6 (2024): Maneggio-Dec
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/ztr7jd54

Abstract

This study investigates the role of digital technology in improving business sustainability in Indonesia's energy sector, focusing on its impact on operational performance. The study aims to investigate how the adoption of digital tools such as automation, smart grid, and data analytics can help improve energy efficiency, reduce operational costs, and promote sustainable business practices. The study takes a quantitative approach and uses SPSS for data analysis to assess the impact of digital technologies on energy companies' operational performance and sustainability. The results show that there is a significant positive correlation between the adoption of digital technologies and both operational performance and business sustainability. These findings suggest that the integration of digital tools can lead to more efficient energy management, reduced costs, and improved sustainability practices in the energy sector. The study provides valuable insights for energy companies and policymakers, offering practical recommendations to aid in the adoption of digital technologies and further promote sustainability efforts in Indonesia's energy industry.
Implementation of Pricing Strategies to Increase Sales in The Digitalization Era Dina Nadiyah Faiqoh; Selamet Riyadi; Setyani Dwi Lestari; Slamet Mudjijah
Maneggio Vol. 1 No. 6 (2024): Maneggio-Dec
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/j1y8vw67

Abstract

Pricing strategy plays an important role in marketing, influencing consumer decisions and sales volume. Methods such as penetration pricing, psychological pricing, and discount pricing are used to attract consumers' attention. Modern technologies, including data analytics and AI, enable rapid price adjustments to increase profitability and competitiveness. Pre-sales also collects important data to increase sales of new products. In the supply chain, traditional and direct channel pricing and service strategies are important for customer satisfaction. Dynamic pricing optimizes sales by adjusting prices based on consumer demand and perception. Consumer behavior analysis supports the effectiveness of pricing strategies, both cost-plus pricing for products and value-based pricing for services. In addition, price personalization strategies and money-back guarantees can increase customer trust and loyalty, especially in online markets, through real-time interactions and technology-based promotions. 
Leadership Strategies to Achieve Organization with Superior Performance David David; Selamet Riyadi; Setyani Dwi Lestari; Adi Saputro; Eryco Muhdaliha
Maneggio Vol. 2 No. 1 (2025): Maneggio-Feb
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/xeedbh85

Abstract

Effective leadership strategies play a crucial role in achieving superior organizational performance. Leadership approaches such as transformational, visionary, and participative leadership contribute to enhancing productivity, efficiency, and overall organizational success. This study explores the relationship between leadership strategies and organizational performance, emphasizing how effective leadership can foster a positive work environment, drive employee motivation, and support strategic decision-making. Strong leadership is essential in navigating dynamic business challenges, ensuring adaptability, and promoting sustainable growth. The findings suggest that organizations should prioritize leadership development programs and adopt strategic leadership models to optimize performance. Additionally, fostering a culture of innovation, collaboration, and continuous improvement can further enhance organizational effectiveness. This study highlights the importance of leadership as a key factor in organizational success and provides insights into how leadership strategies can be effectively implemented to achieve long-term competitive advantage. Future research may explore additional factors influencing organizational performance, such as corporate culture and technological advancements.
The Influence of Leadership, Organizational Citizenship Behavior (OCB), and Organizational Culture On Employee Performance Ani Wijayanti; Eryco Muhdaliha; Setyani Dwi Lestari
Return : Study of Management, Economic and Bussines Vol. 2 No. 4 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i04.83

Abstract

This study examines the impact of leadership, Organizational Citizenship Behavior (OCB), and organizational lifestyle on overall employee performance. The study was conducted in Bitung Metropolis at KPP Pratama Bitung, and a total of 103 employees of KPP Pratama Bitung were interviewed. Research Design, Data, and Methodology: The type of research conducted is explanatory research with a general sampling approach. Fact-gathering was done through a questionnaire using the Likert scale model processed with the Microsoft Excel 2019 software program and the SPSS 25 model. The validity test and the reliability test of the research tool used the SPSS correlation coefficient significance test and the significance test. Cronbach Alpha (A) SPSS Statistical Examination. Information analysis strategy with multiple regression evaluation. Findings: This study provides findings demonstrating that leadership, organizational citizenship behavior (OCB), and organizational lifestyle simultaneously positively impact employee performance, while leadership, organizational citizenship behavior (OCB), and organizational lifestyle partially positively impact worker performance. Conclusion: Implementation of the strategy or steps in this study is intended to guide and motivate an organization to successfully apply leadership, organizational civic behavior (OCB), and organizational culture to improve employee performance.