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Penggunaan Bahasa Asing di Swiss-Belhotel Makassar Ahmad Ab.; Kalis Nir Sambilaka; Sudarmi Sudarmi
Journal of Hospitality Accommodation Management (JHAM) Vol. 2 No. 2 (2023): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v2i2.1164

This study aims to investigate the proficiency of front office employees in speaking foreign languages at Swiss-Belhotel Makassar and the challenges they face in mastering foreign languages. The research utilized a qualitative approach, conducting interviews with front office department supervisors who assessed the employees' language proficiency. The findings revealed that the use of foreign languages, particularly English, is crucial in interacting with international guests at Swiss-Belhotel Makassar, especially in areas such as reservations, registration, and services for the room.

KEARIFAN LOKAL, KUALITAS SUMBER DAYA MANUSIA DAN DAYA TARIK WISATA UNTUK KEBERLANJUTAN DESTINASI DESA Muh Taufik; Ahmad AB; Nur Salam
Edunomic : Jurnal Ilmiah Pendidikan Ekonomi Fakultas Keguruan dan Ilmu Pendidikan Vol 10 No 1 (2022): EDISI MARET
Publisher : FKIP Unswagati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/ejpe.v10i1.6222

AbstractThe prolonged Covid-19 pandemic has weakened the economy in Indonesia. One of the biggest impacts was also felt in the tourism sector where all destination areas were closed due to this disaster which had an impact on the development of the creative economy in the destination area. The aim of this study is local wisdom, quality of human resources managers and destination attractions for village destination sustainability in the midst of pandemic Covid-19. This study is a quantitative approach using questionnaires as a method of data collection, where the number of samples used as many as 140 people with accidental sampling techniques, the analysis method in this study using the model of structural equations with the application of Amos. The findings of this study show that local wisdom on the attractiveness of destinations has a positive and significant influence, the quality of human resources has a positive and significant influence on tourist attraction, tourist attraction has a positive and significant influence in influencing the sustainability of destinations, local wisdom has an insignificant influence in encouraging destination sustainability, The quality of human resources to the sustainability of the destination shows a positive and significant direction, and indirectly shows the attractiveness of tourism has an insignificant effect as a mediation variable for local wisdom on the sustainability of the destination. This study suggests the need to improve the quality of human resources who are able to see tourism development trends and use local wisdom with several new innovations so that they can attract tourists. Keywords: local wisdom, quality of human resources, destination attractions, sustainability of the destination

KEARIFAN LOKAL, KUALITAS SUMBER DAYA MANUSIA DAN DAYA TARIK WISATA UNTUK KEBERLANJUTAN DESTINASI DESA Muh Taufik; Ahmad AB; Nur Salam
Edunomic : Jurnal Ilmiah Pendidikan Ekonomi Fakultas Keguruan dan Ilmu Pendidikan Vol 10 No 1 (2022): EDISI MARET
Publisher : Prodi Pendidikan Ekonomi-UGJ

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/ejpe.v10i1.6222

AbstractThe prolonged Covid-19 pandemic has weakened the economy in Indonesia. One of the biggest impacts was also felt in the tourism sector where all destination areas were closed due to this disaster which had an impact on the development of the creative economy in the destination area. The aim of this study is local wisdom, quality of human resources managers and destination attractions for village destination sustainability in the midst of pandemic Covid-19. This study is a quantitative approach using questionnaires as a method of data collection, where the number of samples used as many as 140 people with accidental sampling techniques, the analysis method in this study using the model of structural equations with the application of Amos. The findings of this study show that local wisdom on the attractiveness of destinations has a positive and significant influence, the quality of human resources has a positive and significant influence on tourist attraction, tourist attraction has a positive and significant influence in influencing the sustainability of destinations, local wisdom has an insignificant influence in encouraging destination sustainability, The quality of human resources to the sustainability of the destination shows a positive and significant direction, and indirectly shows the attractiveness of tourism has an insignificant effect as a mediation variable for local wisdom on the sustainability of the destination. This study suggests the need to improve the quality of human resources who are able to see tourism development trends and use local wisdom with several new innovations so that they can attract tourists. Keywords: local wisdom, quality of human resources, destination attractions, sustainability of the destination

Pemberdayaan Masyarakat Desa Wisata Melalui Pelatihan Pengelolaan Homestay dan Kebersihan Risman Jaya; Daniel Adolf Ohyver; Ali Muhtasom; Ahmad AB
PADAIDI: Journal of Tourism Dedication Vol. 1 No. 1 (2024): Januari-Juni
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/padaidi.v1i1.111

Pelaksanaan kegiatan pengabdian masyarakat di Desa Wisata Andalan Lembanna bertujuan untuk meningkatkan keterampilan dan pengetahuan masyarakat dalam mengelola homestay, menjaga kebersihan destinasi wisata, dan mengembangkan potensi ekonomi lokal. Kegiatan ini melibatkan persiapan yang matang, observasi lapangan, dan pelaksanaan yang melibatkan ceramah, diskusi, serta praktik langsung di homestay. Materi pelatihan mencakup pengelolaan homestay, pelayanan tamu, praktik kebersihan, pengolahan sampah, dan pemasaran homestay secara digital. Evaluasi proses pelatihan menunjukkan bahwa materi pelatihan dinilai relevan, metode pelatihan efektif, dan partisipasi peserta baik. Kesimpulannya, kegiatan tersebut dianggap berhasil dan diharapkan dapat mendukung pengembangan pariwisata berkelanjutan dan pemberdayaan masyarakat lokal di desa wisata lainnya

Pemberdayaan Masyarakat Desa Wisata Melalui Pelatihan Pengelolaan Homestay dan Kebersihan Risman Jaya; Daniel Adolf Ohyver; Ali Muhtasom; Ahmad AB
PADAIDI: Journal of Tourism Dedication Vol. 1 No. 1 (2024): Januari-Juni
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/padaidi.v1i1.111

Pelaksanaan kegiatan pengabdian masyarakat di Desa Wisata Andalan Lembanna bertujuan untuk meningkatkan keterampilan dan pengetahuan masyarakat dalam mengelola homestay, menjaga kebersihan destinasi wisata, dan mengembangkan potensi ekonomi lokal. Kegiatan ini melibatkan persiapan yang matang, observasi lapangan, dan pelaksanaan yang melibatkan ceramah, diskusi, serta praktik langsung di homestay. Materi pelatihan mencakup pengelolaan homestay, pelayanan tamu, praktik kebersihan, pengolahan sampah, dan pemasaran homestay secara digital. Evaluasi proses pelatihan menunjukkan bahwa materi pelatihan dinilai relevan, metode pelatihan efektif, dan partisipasi peserta baik. Kesimpulannya, kegiatan tersebut dianggap berhasil dan diharapkan dapat mendukung pengembangan pariwisata berkelanjutan dan pemberdayaan masyarakat lokal di desa wisata lainnya

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