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Electric Vehicle Adoption in Jabodetabek: The Impact of Infrastructure, Cost, and Perceived Value Jusuf, Eddy; Sunitiyoso, Yos
Jurnal Samudra Ekonomi dan Bisnis Vol 17 No 1 (2026): JSEB
Publisher : Fakultas Ekonomi dan Bisnis Universitas Samudra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33059/jseb.v17i1.12645

Abstract

This research investigates the primary factors affecting consumers’ intention to adopt electric vehicles (EVs) in the Jabodetabek region of Indonesia. This research analyzed data from 188 participants using a quantitative method through PLS-SEM. The model integrates the Theory of Planned Behavior (TPB), the Perceived Value (PERVAL) framework, and several contextual factors. The results show that perceived quality and price value significantly affect attitudes, while charging station availability and resale value directly influence adoption intention. Interestingly, attitude, subjective norms, and perceived behavioral control were not significant predictors. The findings suggest that in emerging markets, practical and economic concerns outweigh psychological or emotional drivers. These insights offer guidance for policymakers and businesses to focus on infrastructure development and value-enhancing strategies to accelerate EV adoption.
Electronic Banking Service Quality and Product Features on and Satisfaction Customer Loyalty Bank BJB Bandung Area Setiarini, Mersiana; Jusuf, Eddy; Juju, Undang
Jurnal Ilmiah Sumber Daya Manusia Vol 7 No 1 (2023): September: JENIUS (Jurnal Ilmiah Sumber Daya Manusia)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v7i1.33942

Abstract

This research is motivated by the demands of the duties and obligations of the banking world, which not only make customers interested, but also make these customers a source of profit for the bank but also make customers loyal. The results of this research provide an overview of Bank BJB in its services to its customers. The population of this research is bank bjb customers with a research sample of 400 respondents. In order to achieve the objectives of this research, questionnaire data from respondents were tested using the Structural Equation Modeling (SEM) method using LISREL 8.8 software. Based on the research results, it was found that service quality and bjb Electronic Banking product features significantly influence consumer satisfaction, service quality influences customer satisfaction, product features influence customer satisfaction, customer satisfaction influences customer loyalty.