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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Jurnal INKOM Proceedings of KNASTIK Jurnal Teknologi Informasi dan Ilmu Komputer Journal of ICT Research and Applications Seminar Nasional Informatika (SEMNASIF) ELKOMIKA: Jurnal Teknik Energi Elektrik, Teknik Telekomunikasi, & Teknik Elektronika JOURNAL OF ELECTRICAL AND SYSTEM CONTROL ENGINEERING KOMPUTIKA - Jurnal Sistem Komputer Jurnal Abdimasa TELKA - Telekomunikasi, Elektronika, Komputasi dan Kontrol JMECS (Journal of Measurements, Electronics, Communications, and Systems) Jurnal Teknik Informatika (JUTIF) Arus Jurnal Sosial dan Humaniora Almufi Jurnal Pengabdian kepada Masyarakat Prosiding Konferensi Nasional PKM-CSR eProceedings of Engineering Jurnal Ilmiah Teknik Mesin, Elektro dan Komputer
Koredianto Usman
Universitas Telkom
Religion Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Nursing Public Health Social Sciences Other

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The Performance Analysis of Hate Comments in Cyberbullying Cases Based on IndoBERT and Cendol Nancy Olivia Syahanifa; Kartika Dwi Maharani; Anggara Budiyanto; Miftah Huljannah; Suryo Adhi Wibowo; Koredianto Usman
JMECS (Journal of Measurements, Electronics, Communications, and Systems) Vol. 12 No. 2 (2025): JMECS
Publisher : Universitas Telkom

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmecs.v12i2.9116

Abstract

The rise of hate comments on social media, especially during politically sensitive periods such as Indonesia’s 2024 election has increased the urgency of automated cyberbullying detection. This study aims to evaluate and compare the performance of two Indonesian-language NLP models IndoBERT and Cendol in classifying hate speech on platform X (formerly Twitter). A total of 8,375 comments were collected and labeled into neutral, negative, and positive categories, with preprocessing steps including normalization, tokenization, and oversampling to balance class distribution. IndoBERT, trained on formal Indonesian corpora, achieved 90.7% accuracy and performed better on structured and formal texts. In contrast, Cendol, developed with informal social media data, scored 90.6% accuracy and showed superiority in identifying slang, sarcasm, and modified spellings. The findings highlight the complementary nature of both models. IndoBERT excels in recognizing policy-related or legal content, while Cendol is more effective in detecting casual hate speech. The study recommends ensemble learning strategies that integrate both models to improve content moderation systems in Indonesian digital platforms. These insights contribute to the development of more context-sensitive AI tools for hate speech detection in local languages. Keywords: hate speech; NLP; IndoBERT; Cendol
Co-Authors Achmad Rizal Achmad Rizal Adam Agus Kurniawan Aditya S.B, I Dewa Agung Akbar Trisnamulya Putra Alfarizi, Muhammad Alfian Andriyan B. Suksmono Andriyan Bayu Suksmono, Andriyan Bayu Anggara Budiyanto ARIS HARTAMAN Bambang Hidayat Bedy Purnama Budiyanto, Anggara Denny Darlis Denta Rahmadani Devdan Wisesa Putranto Eriel Mar Fiky Y. Suratman Fityanul Akhyar Gryaningrum Widi Pangestuti Gusti Ngurah Rama Putra Atmaja Hanung Tyas Saksono Hendra Gunawan Hendra Gunawan Heri Syahrian, Heri Heroe Wijanto Huljannah, Miftah Humayra, Tia Hasna Imanadi, Muhammad Tsabit Imanadi Ivy Anindhita Hadyningtyas Jangkung Raharjo Julyano , Muhammad Billy Kalfika Yani Kartika Dwi Maharani Ledya Novamizanti Maharani , Kartika Dwi Maharani, Kartika Dwi Marnelius, Chelsya Dwi Miftah Huljannah Muhammad Alfian Alfarizi Muhammad Ary Murti Nancy Olivia Syahanifa Nasirudin, Akhmad Yusuf Noor Akhmad Gilar Romadhon Nor Kumalasari Caecar Pratiwi Nur Ibrahim Nurinda Fadhilah Amani Nurinda Fadhilah Amani Pellokila, Victor Aji Admaja Priyambodo, Afif Putranto, Devdan Wisesa Putri Marito R. Irawan Satria Putra R. Yunendah Nur Fu’adah Radhibilla, Maulaya Radian Sigit Raditiana Patmasari Rahmayati Alindra Razief Moch Diar Rita Magdalena Runik Machfiroh Rustam Rustam Rustam Rustam Sigit, Radian Singgih Yuliyanto Siswahyudianto SOFIA SAIDAH Sugondo Hadiyoso Suryo Adhi Wibowo Susmini Indriani Lestariningati Syahanifa , Nancy Olivia Syahanifa, Nancy Olivia Thomas Rihanggao Tita Haryanti Tsabita Al Asshifa Hadi Kusuma Vitria Puspitasari Rahadi Wardani , Shania Yuliyanto, Singgih Zhafar, Mochamad Noverian