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Journal : Jurnal Iso

Administrative Services of the Faculty of Social Sciences in University of Dehasen Bengkulu for Students During the Covid-19 Pandemic Dea Gusholianda; Evi Lorita; Yusuarsono Yusuarsono
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 1 (2022): JUNI
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3006.812 KB) | DOI: 10.53697/iso.v2i1.662

Abstract

This study aims to determine the Administrative Services of the Faculty of Social Sciences, Dehasen Bengkulu University to Students During the Covid19 Pandemic. This research uses qualitative research methods. The focus in this research is administrative services which are measured through the indicators of the Bengkulu Dehasen University Administration System in the Covid 19 Pandemic Period in Providing Services to Students. Methods of data collection using interview techniques, observation and documentation. Based on the research results, it is known that: (1) Tangibility (Direct Evidence): FIS buildings and rooms are good because they are neatly arranged, clean and beautiful. Providing services to students is carried out in a faculty room that has been given a glass partition or through a service locker. Where in the locker there is a notification regarding the prohibition for crowding, the 3M rule (wearing a mask, washing hands and keeping a distance). (2) Reliability: The reliability provided by the staff of the Faculty of Social Sciences, Dehasen Bengkulu University in providing administrative services to students during the COVID-19 pandemic is guided by the principles of efficiency and effectiveness. (3) Responsiveness: Responsiveness which is the principle of administrative services to students at the Faculty of Social Sciences, University of Dehasen Bengkulu, applies indicators: fast and timely service, and clear information delivery. (4) Assurance (Assurance and Certainty): The Faculty of Social Sciences, University of Dehasen Bengkulu, provides guarantees and certainty to students in providing administrative services. The guarantee and certainty referred to in this administrative service regarding the time and accuracy of the administrative services received by students. (5) Empathy (Attention): Employees/administrative staff at the Faculty of Social Sciences, University of Dehasen Bengkulu, are quick to respond and are responsive in providing information to all students who need administrative services with polite and friendly service.
Human Resource Management Planning at PT. Batang Hari Benulu Primary Soni Ade Pratama; Evi Lorita; Harius Eko Saputra; Marida Sari Ningsih
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 1 (2022): JUNI
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4257.82 KB) | DOI: 10.53697/iso.v2i1.663

Abstract

The objective of this research is to describe the Human Resource Management Planning at PT. Batang Hari Bengkulu Pratama. This research is categorized as a qualitative descriptive data collection by means of interviews, observation and documentation. The selection of informants was done by purposive sampling of five people with theory. According to Schuler's opinion, (1987: 62-78) it can be concluded that there are four important stages in the HR planning process of (1) Gathering, Analizing, and Forecasting Supply and Demand Data. Collecting, Analyzing, Predicting Supply and Demand Data. Employees at the company are given special training, recruitment of new employees complete the requirements, placement of employees in accordance with their expertise and are professional but employees still get knowledge and technology. (2) Establishing Human Resource Objectives and Policies. Setting HR goals and policies. Not all employees get training and seminars, only a certain section on education, no help with student fees for formal education provided by the company. (3) Humand Resource Programming. There are incentives for employees who reach the target, pension funds and layoffs are given by the company in accordance with the work period of employees who are 55 years old, calculated as working years, while employees who are laid off are calculated as their years of service in the company. (4) Humand Resource Planning-Control and Evaluation. HR Planning and Evaluation Control. Supervision and evaluation of employee performance is carried out by the foreman to laboratory analysis of the company leadership, there is no specific space for counseling. There is a special forum formed by the company to select employees who excel to be promoted and occupy certain positions.
Strategy of the National Narcotics Agency of Bengkulu Province in Tackling Drug Abuse Among Adolescents Muhammad Zefrian; Antonio Imanda; Evi Lorita; Bando Amin C. Kader
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 1 (2022): JUNI
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3605.2 KB) | DOI: 10.53697/iso.v2i1.664

Abstract

This study aims to determine the strategy of the National Narcotics Agency of Bengkulu Province in Overcoming Drug Abuse among Teenagers in Bengkulu Province. This research uses qualitative descriptive method, data collections using interviews, observation and documentation. The selection of informants by purposive sampling were six people. Some of the steps that organizations need to take in formulating strategies (Hariadi, 2005), namely: (1) Identifying the environment that the organization will enter in the future and determining the company's mission to achieve the vision. Restricting drugs among teenagers goes according to the vision and mission of the BNNP office to eradicate illicit drug trafficking therefore teenagers and the community are protected from the dangers of drug use. (2) Analyzing the internal and external environment to measure strengths and weaknesses as well as opportunities and threats. There is a lack of support or response from the local government regarding the P4GN program and the lack of uniform socialization conducted by the BNNP Bengkulu Office. (3) Formulating key success factors from the strategies designed based on the previous analysis. The strategy of the BNNP Bengkulu Office has been effective in suppressing the rate of drugs among adolescents. the BNNP Bengkulu Office conducts outreach to schools, campuses and communities by conducting raids among teenagers, providing inspiration and education through social media, TV, radio, cellphones and newspapers. (4) Determining measurable goals and targets, evaluating various alternative strategies by considering the resources owned and the external conditions faced. The employees at the BNNP Bengkulu Office are still lacking in human resources, both in quality and in adequate quantity, and there are limited personnel to control drugs. (5) Choosing the most suitable strategy to achieve short term and long term goals. The BNNP Bengkulu Office already has a short-term socialization and counseling program that is carried out at schools, campuses and the community and in the long-term and the regulations take the form of a regional regulation on P4GN.
The Role Of The Provincial Representative Ombudsman Bengkulu In Preventing Maladministration In The City Of Bengkulu Dita Nurhaiza; Evi Lorita; Antonio Imanda
JURNAL ISO Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2482.675 KB) | DOI: 10.53697/iso.v1i1.72

Abstract

This study aims to determine the Role of the Ombudsman Representative of Bengkulu Province in Preventing Maladministration in Bengkulu City. The method used in this research is descriptive qualitative research method. Furthermore, data collection techniques are carried out by conducting in-depth interviews, observation and documentation. After the data is obtained, the results of the research are further analyzed by means of data reduction, data presentation and drawing conclusions. The number of informants in this study was 4 people consisting of 2 key informants from the Ombudsman and 2 key informants from the Ombudsman Network. This research uses role theory according to Biddle and Thomas where there are several aspects in this research so that it can be seen that the one who prevents maladministration in the Ombudsman is the Prevention Assistant field assisted by other fields. implemented based on the target set by the central Ombudsman which focuses on government regulations and policies that must be implemented by public service providers, especially in Bengkulu City. The Ombudsman conducts outreach twice a year and continues to strive to supervise in order to prevent maladministration. Due to the Covid-19 pandemic the Ombudsman has conducted more socialization to social media such as Facebook, Instagram and Twitter, but what happens is there are still reports of maladministration from the public. Based on the results of the study, it is concluded that the role of the Omudsman in preventing maladministration in Bengkulu City has been consistently carried out based on legislation, namely Law No.25 of 2009 concerning public services.
E-Government Based Public Service Innovation At The Investment Office And One-Stop Integrated Service (Dpmptsp) In Bengkulu City Indari; Yusuarsono; Evi Lorita
JURNAL ISO Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2966.398 KB) | DOI: 10.53697/iso.v1i2.75

Abstract

This study aims to determine the e-government based public service innovation at the investment office and one-stop integrated service in Bengkulu city. This research is a qualitative research which is presented descriptively. Informants in this study amounted to 6 people consisting of: 3 key informants and 3 main informants. Data collection methodes through interviews, observation and documentation. The data analysis techniques used are data reduction, data presentation and conclusion drawing. Based on the results of research and discussion, it is known that e-government-based Public Service Innovation at the Bengkulu City Investment and One-Stop Integrated Service Office is seen from the theory of the Characteristics of Public Service Innovation: (1) The element of novelty, the policy issued by the government through the Bengkulu City DPMPTSP is that the service system already uses an online system through the website. (2) The positive benefits and impacts, for agencies, are that employees can be more assertive in carrying out the rules without having to meet face-to-face with applicants during the current pandemic because the agency has implemented an online licensing system. For the community, it is easier for the applicant's business because there is no need to manually process files because an online system has been implemented through the website. (3) Providing a solution to the problem, the solution provided by the Bengkulu City DPMPTSP is that the agency facilitates computers, scanners and assistance to assist applicants in conducting business permits. (4) Continuous, the application of technology in DPMPTSP will be sustainable because it can facilitate licensing applications. (5) Compatibility, Employees at DPMPTSP adjust e-government licensing services by following established regulations, namely Government Regulation No. 24 of 2018 concerning Electronically Integrated licensing services.
Swot Analysis PT. Bumi Raflesia Indah In Distribution Of Corporate Social Responsibility Assistance Panco Agus Marmo; Evi Lorita; Antonio Imanda
JURNAL ISO Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2614.28 KB) | DOI: 10.53697/iso.v1i2.76

Abstract

This study aims to determine the results of the SWOT analysis of PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance. This study used descriptive qualitative method. Collecting data using observation, interview, and documentation techniques. Based on the research results, it is known that: (1) Strengths owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) Availability of a CSR fund budget of 5% of the company's profits or profits each year, (b) Availability of technology that can be used by companies and the community in distributing CSR funds in the form of motorized vehicles four wheels such as trucks and pickups, (c) Human resources who participate in helping the distribution of CSR assistance in the company are HRD employees who are assisted by security guards and other employees appointed by the leadership. (2) Weaknesses owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance, the main things are: (a) The minimum budget issued by the company, (b) The location is far away and the terrain is difficult (slippery and steep). (3) Opportunities owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) There is a company policy regarding the approval of CSR assistance. The policy was made by the leadership as a form of corporate social responsibility to the community and the surrounding environment, (b) There was a positive response from the community. (4) Threats owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Aid are: (a) The distribution of aid is hampered. (b) The safety of the team in distributing aid is threatened. This is because such conditions can threaten the safety of the team or employees when distributing CSR assistance.
The Performance of the Fire Service Office of Central Bengkulu Regency in Dealing with Fire Hazards Risondi Risondi; Evi Lorita; Antonio Imanda; Marida Sari Ningsih
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 2 (2022): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v2i2.1115

Abstract

This study aims to determine the performance of Central Bengkulu Regency Fire Department in dealing with fire hazards. Data collection techniques were carried out by means of in-depth interviews, observation and documentation. After the research results were obtained, they were analyzed by means of data reduction, data presentation and conclusion drawing. There were 6 informants in this study consisting of 3 key informants and 3 main informants. This study used the theory of Lazer 1977 in Bintoro and Daryanto (2017:153). The Technician component, in accepting prospective employees at the Fire Department, must have requirements such as an equivalent high school diploma, physically and mentally healthy, male height 165 cm and female 160 cm and have special skills. The training and seminars conducted by the firefighters are limited in nature, not all officers receive special training, only firefighters who are close to the leadership can attend training and seminars. Conceptual ability, the way the leader overcomes problems that occur in the field by using a personal approach to firefighters or employees to overcome the problem of fire hazards. The leadership takes a personal approach to each officer and the existing units or posts so that they can give direct responsibility to Danton in giving orders to existing officers. Interpersonal Relations Ability, the leaders only receive reports from Danton about information on fires that have occurred in the community. The leaders rarely go directly to the scene of a fire incident. The community was dissatisfied with the performance of the firefighters in extinguishing the fire at the fire site due to the delay in the fleet of cars arriving at the location to extinguish the fire.