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All Journal Journal of Educational, Health and Community Psychology JAM : Jurnal Aplikasi Manajemen Jurnal Manajemen Teori dan Terapan Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Tata Kelola dan Akuntabilitas Keuangan Negara SEIKO : Journal of Management & Business JURISMA: Jurnal Riset Bisnis & Manajemen Eksis: Jurnal Riset Ekonomi dan Bisnis Accounting and Management Journal Prosiding Conference on Research and Community Services Yumary: Jurnal Pengabdian kepada Masyarakat Studi Ilmu Manajemen dan Organisasi Abimanyu: Journal of Community Engagement International Journal of Entrepreneurship, Business, and Creative Economy Southeast Asian Business Review ZISWAF: Jurnal Zakat dan Wakaf
Yetty Dwi Lestari
Universitas Airlangga
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Pengayaan Kemampuan Pemasaran dan Kewirausahaan Peternak Domba Desa Sumbersawit Kabupaten Magetan Lestari, Yetty Dwi; Wurjaningrum, Febriana; Auliandri, Tuwanku Aria; Sridadi, Ahmad Rizki; Kartika, Nurullaily; Barinta, Dunga Dwi
Yumary: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 4 (2025): Juni
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/yumary.v5i4.3676

Abstract

Purpose: This study aimed to enhance the entrepreneurial mindset and marketing skills of goat farmers in Sumbersawit Village, Magetan, through a community service initiative focused on digital marketing, social media use, and innovative livestock product management. Research methodology: Conducted in Sumbersawit Village, the program involved 20 goat farmers. This approach includes workshops on entrepreneurial motivation, digital marketing, and social media tools. Canva was introduced for content creation, and Instagram Ads for market reach expansion. Participants also engaged in hands-on sessions and designed campaigns on platforms such as Instagram and Tokopedia. Results: The program significantly improved participants’ entrepreneurial awareness and digital marketing competencies. Farmers successfully learned to create promotional materials using Canva and were able to broaden their reach through Instagram Ads. Around 80% of participants expressed interest in diversifying their livestock businesses, 60% planned to utilize goat waste for organic fertilizer, and 50% applied Instagram Ads to promote products online. Conclusions: This initiative boosted local entrepreneurship and digital literacy. Farmers demonstrated improved skills in using Canva and Instagram Insights to develop creative and impactful content. These changes are expected to increase income and expand customer reach. However, continued mentoring is essential for sustained application and innovation. Limitations: Limited digital exposure among the participants required extended training times. Additionally, the scope of the study —goat farmers in a single village—may limit its applicability to other agricultural sectors or regions. Contribution: This study offers a model for applying digital marketing to rural entrepreneurship. This highlights how accessible technologies can empower farmers and bridge rural-to-urban market gaps.
Generasi Emas 2045: Peningkatan Kapabilitas Guru Pendidikan Anak Usia Dini melalui Implementasi Teknologi Artificial Intelligence Nadia, Fiona Niska Dinda; Lestari, Yetty Dwi; Akbar, Rasyidi Faiz; Putra, Syaifurrizal Wijaya; Sholicah, Sinta Fanidatus; Ulya, Zaidatul; Amanda, Sharen Gracia
Abimanyu : Jornal of Community Engagement Vol 6 No `1 (2025): February 2025
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Preschool teachers (kindergartens) encounter challenges in the current era of rapid technological advancement. The constraints imposed by technology-based learning methodologies have resulted in the adoption of disparate educational practices among kindergartens, thereby engendering educational disparities. Indeed, the quality of early childhood education serves as a foundational element in developing exceptional human resources (HR) who will become the nation's future leaders. In this regard, it is imperative for preschool teachers to adopt innovative learning methodologies, given their role in shaping children's cognitive, social, emotional, and linguistic development. In light of these challenges, the present Community Service initiative aims to provide a workshop focusing on variations in learning methods and teaching materials, particularly on technological and Artificial Intelligence (AI) approaches. The community service activity was conducted at Raudhatul Athfal (RA) Nizhamiyah, located in Rejoagung Village, Ploso Sub-district, Jombang Regency, East Java Province. Rejoagung Village is a community with a predominantly lower-middle-class economic profile, with a significant proportion of the workforce engaged in market and factory-related occupations. This underscores the pressing need for the implementation of this community service initiative. This community service activity could contribute to Sustainable Development Goal #4, which focuses on the quality of education. The results of this community service activity have shown an increase in the knowledge and skills of productive economic partners. RA Nizhamiyah teachers participating in the activity have been able to implement artificial intelligence (AI) to create creative and innovative teaching materials, such as interactive quizzes accompanied by visualization and audio, educational children's songs, and PowerPoint presentations. The post-training evaluation revealed that the participating teachers demonstrated a profound comprehension of creating AI-based teaching materials, with a mean score of 94.28 out of 100. Moreover, the evaluation results indicated that 91.42% of the participants expressed a strong intention to incorporate AI in creating more innovative teaching materials.
Risk Mitigation Of Sterile Linen Provision Process Of CSSD Rsud Dr. Soetomo Using House Of Risk Method Hilmy, Andhika Rayhan; Lestari, Yetty Dwi
Southeast Asian Business Review Vol. 3 No. 2 (2025)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/sabr.v3i2.74122

Abstract

The present research explores risk mitigation in the sterile linen provision process at the Central Sterile Supply Department (CSSD) of RSUD Dr. Soetomo, a leading referral hospital in East Indonesia. Addressing operational vulnerabilities in the sterilization process, this study adopts the House of Risk (HOR) methodology to proactively identify and minimize risks that may hinder service delivery. Utilizing a qualitative single-case study approach, data were gathered through in-depth interviews with eight informants directly or indirectly involved in the CSSD operational workflow. The analysis identified 13 critical risk agents, with boiler malfunction emerging as the highest-priority risk (ARPj: 2166), followed by inadequate implementation of Standard Operating Procedures (ARPj: 1374), and goods lift malfunction (ARPj: 1352). In the second phase of HOR, key preventive actions were proposed, including SOP Control, Monitoring & Internal Audit, Training & Development, and Digitalization. Among these, SOP Control was identified as the most effective strategy based on mitigation priority (ETDk: 44380.5). This study offers a structured framework to improve risk management and operational resilience in hospital sterilization services.
Implementasi Multi-Echelon Inventory Optimization (MEIO): Systematic Literature Review Prasetyo, Handik Agus; Lestari, Yetty Dwi
JURISMA : Jurnal Riset Bisnis & Manajemen Vol. 15 No. 2: Oktober 2025
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jurisma.v15i2.17735

Abstract

Multi-Echelon Inventory Optimization (MEIO) refers to a strategic method for controlling inventory across multiple tiers of the supply chain, encompassing everything from suppliers to end retailers. Research related to MEIO remains fragmented, with diverse modeling techniques and limited empirical validation. This study presents a systematic literature review (SLR) on MEIO published during the period 2015–2025 using the PRISMA protocol. A total of 1,333 initial articles were identified from the Scopus, Crossref, and Google Scholar. The review results categorize MEIO research based on application domains, methodologies, optimization techniques, and performance indicators. Key findings reveal three research gaps: (1) limited integration of digital technologies such as blockchain and IoT, (2) a lack of empirical case studies in developing countries, and (3) the absence of a risk-based decision-making framework. The novelty of this study lies in providing a structured synthesis of MEIO research trends, proposing a conceptual framework for future applications, and delivering practical implications for academics and practitioners. This review contributes to the advancement of supply chain management by offering directions for innovation in multi-echelon inventory planning. Keywords: Multi-Echelon Inventory; Supply Chain Optimization; Systematic Literature Review; Risk Management; Digital Technology
The Effect of Experience Quality on Customer Loyalty (Evidence From a Coffee Shop) Kartika, Nurullaily; Usman, Indrianawati; Lestari, Yetty Dwi; Wurjaningrum, Febriana; ​Auliandri, Tuwanku Aria​; Barinta, Dunga Dwi; Chrysanti, Laurencia
JURNAL AKUNTANSI DAN MANAJEMEN Vol 9 No 2 (2025): Accounting and Management Journal
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/amj.v9i2.8324

Abstract

The study aims to examine the influence of experience quality on customer perceived value and customer satisfaction, and to see its impact on Amstirdam Coffee customer loyalty. Respondents in this study numbered 222 people who are Amstirdam Coffee customers and have visited and purchased Amstirdam Coffee products more than once. Data collection in this study was conducted by distributing online questionnaires. This study used Structural Equation Modeling (SEM) and was tested using SmartPLS software.  The results show a positive and significant influence of experience quality on customer perceived value and customer satisfaction. However, this study also found a positive, insignificant relationship between experience quality and customer loyalty.
How Leader Emotional Intelligence Shapes Employee Performance: The Dual Mediation of Individual Agility and Organizational Citizenship Behavior Gunawan, Hari; Wijoyo, Suparto; Lestari, Yetty Dwi; Muzakki, Muzakki
Journal of Educational, Health and Community Psychology VOL 15 NO 1 MARCH 2026
Publisher : Universitas Ahmad Dahlan

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Abstract

This study examines the impact of leader emotional intelligence (LEI) on employee performance (EP) in Indonesian public sector organizations, with individual agility (IA) and organizational citizenship behavior (OCB) tested as mediators. Using survey data from 467 civil servants across local government agencies (Organisasi Perangkat Daerah; OPD), the proposed structural model was analyzed with PLS-SEM. The results indicate that LEI has significant positive effects on EP, IA, and OCB. OCB significantly mediates the relationship between LEI and EP, whereas IA does not exhibit a significant mediating effect. These findings underscore the importance of strengthening emotionally intelligent leadership and cultivating environments that encourage OCB to enhance employee performance and public service outcomes. The study contributes by integrating LEI, IA, and OCB within a single empirical model in a public sector setting and by showing that OCB, rather than IA, is the more salient behavioral pathway linking leadership to performance. The findings also provide support for Social Exchange Theory by highlighting how relational quality and extra-role behaviors shape performance within bureaucratic contexts.
BUSINESS MODELS FOR SMES IN THE BEEF INDUSTRY: MARKET INTEGRATION AND SUSTAINABILITY STRATEGIES Muhammad Wildan Firdaus; Lestari, Yetty Dwi
Eksis: Jurnal Riset Ekonomi dan Bisnis Vol. 20 No. 2 (2026): October (2025) - March (2026)
Publisher : INSTITUT TEKNOLOGI DAN BISNIS PGRI DEWANTARA JOMBANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26533/eksis.v20i2.1624

Abstract

This study examines the development of business models for Micro, Small, and Medium Enterprises (MSMEs) in the beef industry, with particular emphasis on market integration and sustainability strategies. The study adopts an integrative literature review approach to synthesize recent scholarly discussions on MSMEs, beef supply chains, business model development, digital transformation, and sustainability. The review draws on peer-reviewed publications indexed in Scopus and ScienceDirect from 2020 to 2025 and employs thematic synthesis to identify major patterns and conceptual linkages across the literature. The findings indicate that MSMEs play a strategic role in the beef industry as intermediaries in distribution, contributors to local price stability, and generators of employment; however, their performance remains constrained by fragmented supply chains, weak market integration, limited technological adoption, and restricted access to strategic partnerships. The review further shows that adaptive business models are strengthened through the integration of value creation, value delivery, and value capture, supported by digitalization, vertical coordination, and collaborative networks. In addition, sustainability-oriented approaches grounded in resource optimization, dynamic capabilities, and sustainable value chain thinking are consistently associated with greater business resilience and long-term competitiveness. By integrating these perspectives, this study offers a conceptual understanding of how MSMEs in the beef industry can strengthen competitiveness and adaptability in an increasingly complex food-system environment. The study also provides practical insight for the development of more integrated and sustainable MSME strategies in the agribusiness sector.
Optimizing HRM in Islamic Philanthropic Institutions: A Bibliometric Insight Kholid, Kholid; Suyanto, Bagong; Lestari, Yetty Dwi
ZISWAF Vol 11, No 1 (2024): ZISWAF: JURNAL ZAKAT DAN WAKAF
Publisher : UIN Sunan Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/ziswaf.v11i1.29100

Abstract

This study aims to analyze Human Resource Management (HRM) practices in Islamic philanthropic institutions, specifically focusing on zakat and waqf organizations. The research utilizes bibliometric analysis, sourcing data from the Scopus database and employing tools such as Biblioshiny and VOSviewer to map trends, identify gaps, and suggest improvements. The results show a lack of integration between modern HRM practices and Islamic ethical principles, as well as a shortage of empirical studies addressing the impact of HRM on organizational performance. Additionally, there is a lack of longitudinal research exploring long-term impacts, such as employee retention and organizational sustainability. The study recommends adopting strategic talent management, comprehensive employee development programs, and performance management systems that align Islamic values with modern HRM practices. The implications of this research are that these strategies are essential for improving organizational efficiency and sustainability, as well as creating a positive work environment rooted in Islamic ethics. Future research should explore these approaches to develop tailored HRM frameworks for Islamic philanthropic institutions.
Optimalisasi Kualitas Layanan Transportasi Publik: Pendekatan Model P-Transqual dalam Mengevaluasi Kinerja di PO. Moedah Dunga Dwi Barinta; Yetty Dwi Lestari; Ariefky Pramudya Kharisma
Studi Ilmu Manajemen dan Organisasi Vol 5 No 2 (2024): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v5i2.3620

Abstract

Purpose: This study aims to quantify and scrutinize the caliber of public transportation services through meticulous application of the Public Transportation Quality (P-TRANSQUAL) framework. Methodology: The proposed research method involves a qualitative approach that integrates the use of Public Transportation Service Quality (PTSQ) and fishbone diagrams. The research population consisted of users of PO Moedah services, selected randomly based on predetermined inclusion criteria, including diverse age groups, gender, occupation, and monthly income range.Results: The empirical findings suggest that, while functionally proficient, the public transportation services administered by PO Moedah are not immune to deficiencies, warranting remedial intervention.Conclusions: He need for public transportation services in Indonesia is very high because people want time efficiency and a reduction in problems such as congestion and accidents.Limitations: The study was limited by subjective customer opinions and potential sample bias due to inclusion criteria such as age and income. Additionally, the findings are specific to PO Moedah's area and offer only a snapshot in time, limiting the generalizability and long-term relevance.Contribution: This study offers practical insights for PO Moedah to improve services and demonstrates the use of the P-TRANSQUAL framework to assess public-transportation quality. It highlights the importance of customer satisfaction and promotes sustainable urban transportation by addressing key issues, such as fuel consumption and traffic congestion.
Co-Authors Adhirajasa, Ananda Rizqullah Akbar, Rasyidi Faiz Amanda, Sharen Gracia Andhy Setyawan, Andhy Ari Prasetyo Ariefky Pramudya Kharisma Atthiya Humaira Bagong Suyanto Binar Prisilia Chrysanti, Laurencia Dewantoro, Fuad Ramdhan Djayapranata, Grace Felicia Dunga Dwi Barinta Fatorahman Fatorahman Febriana Wurjaningrum Fendy Suhariadi Goesti Nahru Hari Gunawan Hilmy, Andhika Rayhan Indrianawati Usman Indriyani, Erlina Pipit Kartika, Nurullaily Khaira, Nurul Kharisma, Ariefky Pramudya Kholid Kholid Kholid, Kholid Muhammad Wildan Firdaus Musthofa, Zainul Muzakki Muzakki, Muzakki Niswah, Qudwatun Noorlaily Fitdiarini, Noorlaily Nurulaily Kartika Prasetyo, Handik Agus Putra, Syaifurrizal Wijaya Sholicah, Sinta Fanidatus Soneda, Ahmad Surya Sridadi, Ahmad Rizki Suparto Wijoyo Tri Siwi Agustina Tuwanku Aria Auliandri, Tuwanku Aria Ulya, Zaidatul ​Auliandri, Tuwanku Aria​