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All Journal International Journal of Social Science and Business Jurnal Pendidikan dan Konseling Jurnal Pengabdian Masyarakat Sains dan Teknologi Jurnal Media Administrasi Public Service And Governance Journal Mimbar Administrasi International Journal of Humanities and Social Sciences Reviews International Journal of Social Science and Humanity Jurnal Dinamika Manajemen International Journal of Social Welfare and Family Law Law and Justice Research Journal
Aris Toening Winarni
Universitas 17 Agustus 1945 Semarang
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Analisis Pengelolaan Retribusi Pelayanan Persampahan Di Kota Semarang: Sebuah Kajian Interdisipliner Untuk Meningkatkan Kinerja Dan Kualitas Pelayanan Aris Toening Winarni; Arul Asyidikri
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1892

Abstract

The management of waste retribution in Semarang City has encountered problems with low target achievement of retribution. This can hamper the government's efforts in providing optimal waste management services. This study aims to describe and analyze the management of waste retribution as a reference to plan for increasing the target and realization achievement of waste retribution in Semarang City. This research uses a qualitative approach with a phenomenological method involving in-depth interviews, data reduction, inductive analysis, data validity, and drawing conclusions, using an administrative theory approach with the principles of planning, organizing, directing, and controlling as a framework for thinking about waste retribution management. The results show that the planning process is not yet optimal, the organization is not yet effective, the direction of fund use is quite effective, and the control is strict but financial reporting needs improvement in transparency and accountability. The suggestions given include increasing socialization and education, forming a special unit to manage retribution, evaluating and adjusting tariffs, increasing transparency in financial reporting, and involving stakeholders in monitoring and evaluation.
Digitalization of Bureaucracy and Good Governance: A Literature Review of Indonesian Public Administration Reforms in the Post–New Order Era Aris Toening Winarni; Dony Bundianto
International Journal of Social Welfare and Family Law Vol. 1 No. 2 (2024): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v1i2.478

Abstract

This article examines the role of bureaucratic digitalisation in advancing good governance in post-New Order Indonesia based on a narrative literature review. Employing an integrative framework that connects Good Governance theory, E-Government, Digital Era Governance, and Institutional Theory, this study analyses literature published between 1998 and 2024 drawn from academic journals, policy documents, and national–international institutional reports. The findings indicate that, although Indonesia has achieved notable progress in digital regulation and infrastructure, reflected in the adoption of SPBE and the increase in the EGDI from 0.3690 (2012) to 0.6612 (2022), implementation continues to face severe structural and institutional constraints. Five key themes emerge: progressive policy development yet uneven implementation; a transparency paradox between rhetoric and practice; severe interregional digital divides; institutional resistance rooted in patrimonial administrative culture; and the ambivalent effects of digitalisation on public service quality. This study concludes that the digitalisation of bureaucracy has not fundamentally transformed good governance due to an excessive emphasis on technological solutions in the absence of institutional and cultural reconfiguration. Policy recommendations include contextual strategies based on local capacity, sustained investment in civil servant capacity building, and reforms to bureaucratic incentive structures. This study contributes to the e-government literature in developing countries by providing a critical analysis of the persistent gap between policy adoption and actual implementation.
Implementasi Agile Governance dalam Meningkatkan Kualitas Pelayanan Publik: Studi Keterbatasan SDM di Kelurahan Meteseh Semarang Dinda Permata Putri; Aris Toening Winarni; Permadi M; Djuriyah Djuriyah
Public Service and Governance Journal Vol. 7 No. 1 (2026): Januari : Public Service And Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v7i1.3443

Abstract

Public services at the sub-district level still face various obstacles, particularly limited human resources (HR), which impact the quality of services to the public. On the other hand, increasing public demands require sub-district governments to be more adaptive and responsive. This study aims to analyze the implementation of agile governance in improving the quality of public services under conditions of limited HR in Meteseh Sub-district, Semarang City. This study used a mixed methods approach with an explanatory sequential design. Quantitative data were collected through surveys of officials and service users, while qualitative data were obtained through in-depth interviews and institutional document reviews. Data analysis was conducted descriptively and thematically using triangulation techniques. The results indicate that limited HR impacts the speed and responsiveness of public services. However, good organizational adaptability and the partial application of agile governance principles can maintain the quality of public services in the good category. Work flexibility, internal collaboration, and digital adaptation are key supporting factors in mitigating the impact of limited HR. This study concludes that agile governance can be an effective alternative approach to improving the quality of public services at the sub-district level, especially under conditions of limited human resources.
Analysis of Governance and Affirmative Action Policies For The Sale of Native Papuan Products (OAP) in The Central Market of Sorong City Joice Handayani P Djafar; Rini Werdiningsih; Aris Toening Winarni
Law and Justice research journal Vol. 2 No. 1 (2026): January: Law and Justice research journal
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/ljrj.v2i1.133

Abstract

This study aims to analyze the effectiveness of market governance and the implementation of affirmative policies for Indigenous Papuan traders (OAP) at the Sorong City Central Market in 2026. Using a mixed methods approach with a sequential explanatory design, quantitative data were collected through a survey of 90 OAP trader respondents, followed by in-depth interviews with key informants from government elements and community leaders. The study results show a high level of trader dissatisfaction (58.7%), particularly regarding trade zoning and price protection. Qualitative findings reveal that affirmative policies remain administrative in nature and fail to address spatial marginalization, placing OAP traders in low-accessibility areas. This study recommends restructuring market zoning to be more equitable, standardizing local commodity prices, and digitizing trader data to ensure that Special Autonomy policies are on target. By addressing these core issues, it is hoped that the market environment in Sorong City will be more inclusive and supportive of OAP traders, fostering economic empowerment in line with the goals of Special Autonomy.
Co-Authors Achmad Rifai Alexius Sunaryo Arul Asyidikri Billy Pradana Charis Christiani Dinda Permata Putri Djuriyah Djuriyah Dony Bundianto Dulce Pereipra Lopes Duwi Astuti Edy Dwi Purwanto Edy Purwanto Harsoyo harsoyo Harsoyo Harsoyo Ida Neka Impriasih Indra Kertati Ito Marjuki Yuliyanto Joice Handayani P Djafar Maria Ermilinda Munir Hery Santoso Nova Munif I’tiskom Permadi M Permadi Mulajaya Pudjiarti, Emiliana Rahmad Purwanto Widyastomo Ratnawati Dwi Putranti Honorata Rini Werdingsih Rini Werdiningsih Sindu Rizky Utomo Siti Ariningsih Suparno Suparno Susan Yuda Pamungkas Tri Lestari Hadiati Tut Wuri Handayani