Claim Missing Document
Check
Articles

Found 25 Documents
Search

KUALITAS PELAYANAN PROGRAM PENGELOLAAN PENYAKIT KRONIS (PROLANIS) PASIEN DIABETES MILITUS DI KLINIK PRIMA MEDIKA SIDOARJO Ida Susanti; C.Sri Hartati; Gurendro Putro
Jurnal Manajerial Bisnis Vol 1 No 03 (2018): Jurnal Manajerial Bisnis
Publisher : Prodi Magister Manajemen Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (369.682 KB) | DOI: 10.37504/jmb.v1i03.61

Abstract

PENDAHULUAN Sebagai upaya untuk meningkatkan status kesehatan masyarakat serta mensukseskan program jaminan sosial bidang kesehatan, sesuai dengan Peraturan Presiden Nomor 12 Tahun 2013 tentang Jaminan Kesehatan Pasal 21 Ayat 1, maka dilaksanakan Prolanis. Peserta BPJS Kesehatan mendapatkan fasilitas Prolanis yaitu pelayanan kesehatan promotif dan preventif. Prolanis adalah suatu sistem produktivitas masyarakat. Untuk itu BPJS melalui Program pengelolaan penyakit kronis (Prolanis) melakukan upaya promotif dan preventif yang terintegrasi dan model pengelolaan penyakit kronis bagi peserta penderita penyakit kronis, seperti Diabetes Militus. Fenomena tingginya kasus diabetes militus dan hipertensi di Sidoarjo juga dapat dilihat dari kunjungan pasien ke Klinik Prima Medika Sidoarjo. Berdasarkan data Klinik Prima Medika Surabaya, rata-The purpose of this study is to know and analyze the quality of service, efforts to improve the quality of service, obstacles and how to overcome the barriers of service quality in the Program of Management of Chronic Disease (Prolanis) diabetes mellitus patients in Prima Medika Clinic Sidoarjo. This research is a qualitative research to analyze service quality in Chronic Disease Management Program (Prolanis) of diabetes mellitus patient in Prima Medika Clinic Sidoarjo. Primary data were obtained from in-depth interviews of patients, doctors, nurses, administrators, and BPJS officers. The results showed that the Prima Medika Clinic in Sidoarjo already has a good service quality in organizing the Prolanis of diabetes mellitus patients. The clinic's efforts in improving the quality of proline services is by providing medical consultation, education / counseling, reminder via SMS / phone, home visite for participants who are not coming 3 times, Prolanis gymnastics, health monitoring. As for Prolanis obstacles that some Prolanis participants are often absent in Prolanis activities, diabetics do not nurse maximally, lack of coordination and cooperation between faskes 1 and faskes 2. To overcome barriers, home visits from Prolanis participants are frequent not present in activities to find out the cause, integrated data update about people affected by diabetes mellitus disease, increased cooperation between faskes 1 and 2. Keywords: service quality, chronic disease management program
ANALISIS KEPUASAN PASIEN DI KLINIK HJ. TARPIANIE SIDOARJO administrator administrator; Elizabeth Murniaty; C. Sri Hartati; Gurendro Putro
Jurnal Manajerial Bisnis Vol 2 No 01 (2018): Jurnal Manajerial Bisnis
Publisher : Prodi Magister Manajemen Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (222.413 KB) | DOI: 10.37504/jmb.v2i01.119

Abstract

The purpose of this study is to determine the quality of service, patient satisfaction, obstacles faced byClinic Hj. Tarpianie Sidoarjo in realizing patient satisfaction. This research is a qualitative research toanalyze patient satisfaction in Clinic Hj. Tarpianie Sidoarjo. Primary data were obtained from in-depthinterviews of patients, doctors, nurses, administrators, and owners Clinic Hj. Tarpianie Sidoarjo. Basedon the results of the research can be known that first, the overall service quality is good enough thisassessment is based on the five indicators of service quality is only one indicator that gets poor penalaian,while the rest get good penilain, good enough, and very good. Second, patient satisfaction in receivinghealth services at Clinic Hj.Tarpiane also considered satisfactory. This conclusion is based on 3indicators of patient satisfaction. The three obstacles that are possessed by the Clinic are as follows: (1)The management is unable to fulfill the patient's wishes, (2) The services provided are not in accordancewith the competence specification (3) the human resources are still incomplete, (4) which does not matchthe patient's expectations. (5) Long and long queues that are not in line with patient expectations.Keywords: patient satisfaction, service quality
Risk Behavior of Tiom Community Related with Helminthiasis at Lanny Jaya District, Papua Province, Indonesia Gurendro Putro
Journal of Global Pharma Technology Volume 12 Issue 06 (2020) June 2020
Publisher : Journal of Global Pharma Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Helminthiasis is an infectious disease which is one of the severe health problems in Indonesia. The worm can reduce intelligence, inhibit the growth of children, and even cause death. The behavior of a clean and healthy life is expected to be able to encourage the community to improve the quality of daily health behaviors to cope with helminthiasis. Objective: to assess risk factors in healthy hygiene behaviors that has the potential to cause helminthiasis. Method: A descriptive retrospective research. The material is interviews form and library data assessment. Data collection is done by listening, direct recording, recording audio, and video provided. Data retrieval is done by the time-limited sampling method. The data obtained were processed and analyzed descriptively. Results: It was found that the community consisted of local communities and migrants. The risk factors for clean and healthy living that have the potential to cause helminthiasis are divided into two, namely: (1) Hygiene and living environment sanitation (2) Personal hygiene and sanitation which includes; the habit of washing hands is still low, not wearing footwear, the practice of cutting nails that are still weak, open defecation habits, bathing habits that are very rarely done, drinking water and eating raw food (3) Risk of eating pork at a "barapen" stone grilling ceremony. Conclusion: Risk factors in healthy hygiene behavior that have the potential to cause helminthiasis are health sanitation of residential, inadequate personal hygiene, and cooking pork at a "barapen" stone grilling ceremony, which is considered insufficient to kill worms. Keywords: Clean and healthy lifestyle, Helminthiasis, Tiom, “Barapen” Ceremony, Tiom, Papua Indonesia.
ANALISIS KECUKUPAN SARANA PRASARANA, DISIPLIN KERJA, PENGAWASAN PEKERJAAN DAN KOMPETENSI KARYAWAN PADA PERUSAHAAN PT. PEMBANGKITAN JAWA-BALI UNIT BISNIS JASA OPERATION & MAINTENANCE PLTU REMBANG jurnalmap map; Rusminto ÔÇì; Cathrine Sri Hartati; Gurendro Putro
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 2 No 01 (2019): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (486.385 KB) | DOI: 10.37504/map.v2i01.186

Abstract

ABSTRACT This study aims to find out, analyze and discuss events that occurred in UBJ's PLTU Rembang Operation & Maintanance (O & M) Business Unit which had an impact on casualties, asset damage, production / financial loss, influence of the use of UBJ O & M Rembang PLTU. This type of research is descriptive with qualitative methods. This research was conducted at PT. Pembangkitan Jawa-Bali Business Unit for Operation and Maintenance Services (O & M) of Rembang PLTU. The results of the research related to the adequacy of infrastructure / SOPs are good, but there are still those who oppose management related to employee discipline in the application of SOPs, factors of work supervision, and human resources are still lacking. Keywords: facilities, work discipline, supervision of work, competence
Knowledge, Attitudes, and Practice Health Care Workers on Disposable Mask Waste Management in the Post-COVID-19 Pandemic Wawan Ridwan; Endang Puji Astuti; Dede Anwar Musadad; Tities Puspita; Ristrini Ristrini; Gurendro Putro; Edy Suyanto; Siwi Pramatama
Jurnal Penelitian Pendidikan IPA Vol. 9 No. 10 (2023): October
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v9i10.3670

Abstract

Biomedical waste including disposable masks requires proper waste handling so it doesn’t pollute the environment and cause re-transmission of COVID-19 disease. The purpose of this study was to look at the relationship between the knowledge, attitudes and practices of the Public Health Centre in Pangandaran Regency. Methodology: Cross-sectional study approach to study assessed KAP. 91 participants were from 15 different public health centres in Pangandaran. Data analysis used chi-square statistical test. Presented with frequency distribution and the form of a tabulation. Result indicated knowledge of respondents was only 41.40% with high scores and practices with high scores were only 44.40% but attitudes towards disposable mask waste management with high scores reached 98.6%. There is a relationship between age and practice with a p-value of 0.009 and a relationship between knowledge and practice with a p-value below 0.05. Conclusion the participants had insufficient knowledge and practice scores but have good attitude scores. Our results conclude that the HCWs good attitude does not affect good practice but knowledge may lead to a proper practice. Findings of this study suggest that a regular training program for the HCWs on BMW specially on disposable mask management may lead to better practice